Validation of Building Maintenance Performance Model for Malaysian Universities
This paper is part of an ongoing research on the
development of systemic maintenance management model Malaysian
university buildings. In order to achieve this aim, there is a need to
develop a performance model against which services are measure.
Measuring performance is a significant part of maintenance
management service delivery. Maintenance organization needs to
know where they are in order to provide user-driven services and to
enhance productivity. The aim of this paper is to formulate a
template or model for university maintenance organization in
Malaysia. The model is based on literature review and survey
questionnaire and has been validated. Through grounded theory, this
paper developed a 8 points matrix for the university maintenance
organizations for measuring and improving their service delivery.
The potential of the model is guide and assists towards providing
value added service delivery through initiating maintenance
according to user value system rather than on the condition of the
building.
[1] A. A. Olanrewaju, M. F. Khamidi and A. Idrus, "Development of
Definitive Maintenance Performance Matrix for University-s
Maintenance Organizations". In Proceedings of International Economic
and Business Management Conference 2010 (IEBMC 2010). Universiti
Tenaga Nasional, Pahang. 3rd - 24th November 2010
[2] A. T. Mei, "Malaysian private higher education: globalization,
privatization, transformation and market places" UK: Asean Academic
Press, 2002.
[3] Rawlinson, S and Brett, L (2009) Cost model universities. Building
Magazine
[4] K. Jones and M Sharp "A New Performance Based Process Model for
Built Asset Maintenance". Facilities, 2007, Vol. 25 No. 13/14, pp525-
535
[5] R. S. Marco, Ruffa, and G. Mangano, "Strategic factors affecting
warehouse maintenance costs". Journal of Facilities Management 2009,
Vol. 8 No. 2, 2010 pp. 104-113
[6] A. A. Olanrewaju, "Case for alternative approach to building
maintenance management of public universities. Journal of Building
Appraisal, 2010, Issue 5, pp201-212.
[7] A. Lordsleem, and E. Rabbani, "Maintenance Management of Building
Projects Work through Performance Indicators". CIB 2010 World
Congress Proceedings. Edited by Peter Barrett, Dilanthi Amaratunga,
Richard Haigh, Kaushal Keraminiyage and Chaminda Pathirage. The
Lowry, Salford Quays - United Kingdom 10 -13 May 2010
[8] K. Hoffmann, and C. Schumann, "Conception of an Adaptive
Performance Measurement for Facilities Management Systems
(APMFMS)" CIB 2010 World Congress Proceedings. Edited by Peter
Barrett, Dilanthi Amaratunga, Richard Haigh, Kaushal Keraminiyage
and Chaminda Pathirage. The Lowry, Salford Quays - United Kingdom
10 -13 May 2010
[9] D. Bartholomew, "Building on knowledge: developing expertise,
creativity and intellectual capital in the construction professional. UK:
Blackwell Publishing Limited, 2008
[10] R. R. M. M. K., Wadugodapitiya, Y. G. Sandanayake, and N.
Thurairajah, "Building Project Performance Evaluation Model". CIB
2010 World Congress Proceedings. Edited by Peter Barrett, Dilanthi
Amaratunga, Richard Haigh, Kaushal Keraminiyage and Chaminda
Pathirage. The Lowry, Salford Quays - United Kingdom 10 -13 May
2010
[11] Shohet, I.M. "Performance-Based-Maintenance of Public Facilities:
Principles and Implementation". CIB 2010 World Congress
Proceedings. Edited by Peter Barrett, Dilanthi Amaratunga, Richard
Haigh, Kaushal Keraminiyage and Chaminda Pathirage. The Lowry,
Salford Quays - United Kingdom 10 -13 May 2010
[12] S. K├ñrn├ñ, P., Huovila, and S. Nenonen "The Lifecycle Process ÔöÇ
Defining Performance Indicators for Building and Real Estate
Stakeholders". CIB 2010 World Congress Proceedings. Edited by Peter
Barrett, Dilanthi Amaratunga, Richard Haigh, Kaushal Keraminiyage
and Chaminda Pathirage. The Lowry, Salford Quays - United Kingdom
10 -13 May 2010
[1] A. A. Olanrewaju, M. F. Khamidi and A. Idrus, "Development of
Definitive Maintenance Performance Matrix for University-s
Maintenance Organizations". In Proceedings of International Economic
and Business Management Conference 2010 (IEBMC 2010). Universiti
Tenaga Nasional, Pahang. 3rd - 24th November 2010
[2] A. T. Mei, "Malaysian private higher education: globalization,
privatization, transformation and market places" UK: Asean Academic
Press, 2002.
[3] Rawlinson, S and Brett, L (2009) Cost model universities. Building
Magazine
[4] K. Jones and M Sharp "A New Performance Based Process Model for
Built Asset Maintenance". Facilities, 2007, Vol. 25 No. 13/14, pp525-
535
[5] R. S. Marco, Ruffa, and G. Mangano, "Strategic factors affecting
warehouse maintenance costs". Journal of Facilities Management 2009,
Vol. 8 No. 2, 2010 pp. 104-113
[6] A. A. Olanrewaju, "Case for alternative approach to building
maintenance management of public universities. Journal of Building
Appraisal, 2010, Issue 5, pp201-212.
[7] A. Lordsleem, and E. Rabbani, "Maintenance Management of Building
Projects Work through Performance Indicators". CIB 2010 World
Congress Proceedings. Edited by Peter Barrett, Dilanthi Amaratunga,
Richard Haigh, Kaushal Keraminiyage and Chaminda Pathirage. The
Lowry, Salford Quays - United Kingdom 10 -13 May 2010
[8] K. Hoffmann, and C. Schumann, "Conception of an Adaptive
Performance Measurement for Facilities Management Systems
(APMFMS)" CIB 2010 World Congress Proceedings. Edited by Peter
Barrett, Dilanthi Amaratunga, Richard Haigh, Kaushal Keraminiyage
and Chaminda Pathirage. The Lowry, Salford Quays - United Kingdom
10 -13 May 2010
[9] D. Bartholomew, "Building on knowledge: developing expertise,
creativity and intellectual capital in the construction professional. UK:
Blackwell Publishing Limited, 2008
[10] R. R. M. M. K., Wadugodapitiya, Y. G. Sandanayake, and N.
Thurairajah, "Building Project Performance Evaluation Model". CIB
2010 World Congress Proceedings. Edited by Peter Barrett, Dilanthi
Amaratunga, Richard Haigh, Kaushal Keraminiyage and Chaminda
Pathirage. The Lowry, Salford Quays - United Kingdom 10 -13 May
2010
[11] Shohet, I.M. "Performance-Based-Maintenance of Public Facilities:
Principles and Implementation". CIB 2010 World Congress
Proceedings. Edited by Peter Barrett, Dilanthi Amaratunga, Richard
Haigh, Kaushal Keraminiyage and Chaminda Pathirage. The Lowry,
Salford Quays - United Kingdom 10 -13 May 2010
[12] S. K├ñrn├ñ, P., Huovila, and S. Nenonen "The Lifecycle Process ÔöÇ
Defining Performance Indicators for Building and Real Estate
Stakeholders". CIB 2010 World Congress Proceedings. Edited by Peter
Barrett, Dilanthi Amaratunga, Richard Haigh, Kaushal Keraminiyage
and Chaminda Pathirage. The Lowry, Salford Quays - United Kingdom
10 -13 May 2010
@article{"International Journal of Business, Human and Social Sciences:62646", author = "AbdulLateef A. Olanrewaju and Mohd F. Khamidi and Arazi Idrus", title = "Validation of Building Maintenance Performance Model for Malaysian Universities", abstract = "This paper is part of an ongoing research on the
development of systemic maintenance management model Malaysian
university buildings. In order to achieve this aim, there is a need to
develop a performance model against which services are measure.
Measuring performance is a significant part of maintenance
management service delivery. Maintenance organization needs to
know where they are in order to provide user-driven services and to
enhance productivity. The aim of this paper is to formulate a
template or model for university maintenance organization in
Malaysia. The model is based on literature review and survey
questionnaire and has been validated. Through grounded theory, this
paper developed a 8 points matrix for the university maintenance
organizations for measuring and improving their service delivery.
The potential of the model is guide and assists towards providing
value added service delivery through initiating maintenance
according to user value system rather than on the condition of the
building.", keywords = "Performance matrix, university buildings, users,maintenance organization", volume = "5", number = "8", pages = "1087-5", }
