Measuring Business and Information Technology Value in BPR: An Empirical Study in the Japanese Enterprises
This paper presents an analysis result of relationship
between business and information technology (IT) in business process
reengineering (BPR). 258 Japanese firm-level data collected have been
analyzed using structural equation modeling. This analysis was aimed
to illuminating success factors of achieve effective BPR. Analysis was
focused on management factors (including organizational factors) and
implementing management method (e.g. balanced score card, internal
control, etc.).These results would contribute for achieving effective
BPR by showing effective tasks and environment to be focused.
[1] D. Avison, J. Jones, P. Powell, D.Wilson. "Using and validating the
strategic alignment model," Journal of Strategic Information Systems,
13, 2004, pp. 223-246.
[2] J.C. Brancheau, B.D. Janz, J.C. Wetherbe, "Key issues in information
systems management: 1994-1995 SIM Delphi results," MIS Quarterly 20
(2), 1996, pp. 225-242.
[3] R. Cudeck, S. du Toit, D.Sörbom, (Eds.), "Structural Equation Modeling:
Present and Future. Scientific Software International, Chicago.W.H.
Delone and E.R. McLean, Information systems success: The quest for the
dependent variable," Information Systems Research 3 (1992), pp. 60-95.
2001.
[4] W.H.,DeLone, and E.R. Mclean, "Information Systems Success: The
Quest for the Dependent Variable", Information Systems Research (3:1),
March 1992, pp 60-95.
[5] W.H DeLone and E.R.Mclean, "The DeLone and McLean Model of
Information Systems Success: A Ten-Year Update," Journal of
Management Information Systems (19:4), Spring 2003, pp. 9-30.
[6] A. Eardley, H. Shah, A. Radman. "A model for improving the role of IT in
BPR," Business Process Management Journal, Vol. 14 Iss: 5, pp.629 -
653. 2008.
[7] E.J. Garrity and G.L. Sanders, Information Systems Success
Measurement, Idea Group Publishing, Hershey, 1998.
[8] G. Gross, "Standards a must for adoption for health-care IT," CIO
Magazine, March 15. 2005.
[9] M. Hammer, and J. Champy, Reengineering The Corporation, Harper
Collins, 1993.
[10] J.C. Henderson, and N. Venkatraman, "Strategic Alignment: A
Framework for Strategic Information Technology Management," MIT
Sloan School of Management, The Management in the 1990-s Research
Program, Working Paper 89. 1989.
[11] K. Iizuka, S. Kudo, and M. Miyamoto, "A Framework for Effective IT
Investment From the Perspective of Business-IT Alignment and
Organization," Proceedings of 13th International Conference on
Enterprise Information Systems (ICEIS 2011), Beijing, China, Volume 3,
pp.344-399. 2011.
[12] K.G. Jöreskog," New developments in LISREL--Analysis of ordinal
variables using polychoric correlations and weighted least squares,"
Quality and Quantity 24, 387-404. 1990.
[13] Y. Kadono. "The Empirical Studies on IT Management in Japan: 2000,
2002 and the Futurem," The 4th Asian eBusiness Workshop, Aug., 2004.
http://www.mgmt.uestc.edu.cn/Meeting/4ebiz/html/ Schedule. shtml.
[14] R.O. Mason, "Measuring information output: a communication systems
approach," Information & Management 1 (5), 1978, pp. 219-234.
[15] R.Mueller," Structural equation modeling: back to basics," Structural
Equation Modeling 4, 353-369. 1997.
[16] S. Overby, "How to win friends and influence users," CIO Magazine,
September 15. 2002.
[17] S. Petter and E. McLean, "A meta-analytic assessment of the DeLone and
McLean IS success model: An examination of IS success at the individual
level," Information & Management 46, pp.159-166, 2009.
[18] C.E. Shannon and W. Weaver, The Mathematical Theory of
Communication, University of Illinois Press, Urbana, IL, 1949.
[19] R.T. Watson, G.G. Kelly, R.D. Galliers, J.C. Brancheau, "Key issues in
information systems management: an international perspective, "Journal
of Management Information Systems 13(4), 1996, pp. 91-115.
[20] Yuan, K.-H., Bentler, P.M., "Mean and covariance structure analysis:
theoretical and practical improvements," Journal of the American
Statistical Association 92, 1997, 767-777.
[1] D. Avison, J. Jones, P. Powell, D.Wilson. "Using and validating the
strategic alignment model," Journal of Strategic Information Systems,
13, 2004, pp. 223-246.
[2] J.C. Brancheau, B.D. Janz, J.C. Wetherbe, "Key issues in information
systems management: 1994-1995 SIM Delphi results," MIS Quarterly 20
(2), 1996, pp. 225-242.
[3] R. Cudeck, S. du Toit, D.Sörbom, (Eds.), "Structural Equation Modeling:
Present and Future. Scientific Software International, Chicago.W.H.
Delone and E.R. McLean, Information systems success: The quest for the
dependent variable," Information Systems Research 3 (1992), pp. 60-95.
2001.
[4] W.H.,DeLone, and E.R. Mclean, "Information Systems Success: The
Quest for the Dependent Variable", Information Systems Research (3:1),
March 1992, pp 60-95.
[5] W.H DeLone and E.R.Mclean, "The DeLone and McLean Model of
Information Systems Success: A Ten-Year Update," Journal of
Management Information Systems (19:4), Spring 2003, pp. 9-30.
[6] A. Eardley, H. Shah, A. Radman. "A model for improving the role of IT in
BPR," Business Process Management Journal, Vol. 14 Iss: 5, pp.629 -
653. 2008.
[7] E.J. Garrity and G.L. Sanders, Information Systems Success
Measurement, Idea Group Publishing, Hershey, 1998.
[8] G. Gross, "Standards a must for adoption for health-care IT," CIO
Magazine, March 15. 2005.
[9] M. Hammer, and J. Champy, Reengineering The Corporation, Harper
Collins, 1993.
[10] J.C. Henderson, and N. Venkatraman, "Strategic Alignment: A
Framework for Strategic Information Technology Management," MIT
Sloan School of Management, The Management in the 1990-s Research
Program, Working Paper 89. 1989.
[11] K. Iizuka, S. Kudo, and M. Miyamoto, "A Framework for Effective IT
Investment From the Perspective of Business-IT Alignment and
Organization," Proceedings of 13th International Conference on
Enterprise Information Systems (ICEIS 2011), Beijing, China, Volume 3,
pp.344-399. 2011.
[12] K.G. Jöreskog," New developments in LISREL--Analysis of ordinal
variables using polychoric correlations and weighted least squares,"
Quality and Quantity 24, 387-404. 1990.
[13] Y. Kadono. "The Empirical Studies on IT Management in Japan: 2000,
2002 and the Futurem," The 4th Asian eBusiness Workshop, Aug., 2004.
http://www.mgmt.uestc.edu.cn/Meeting/4ebiz/html/ Schedule. shtml.
[14] R.O. Mason, "Measuring information output: a communication systems
approach," Information & Management 1 (5), 1978, pp. 219-234.
[15] R.Mueller," Structural equation modeling: back to basics," Structural
Equation Modeling 4, 353-369. 1997.
[16] S. Overby, "How to win friends and influence users," CIO Magazine,
September 15. 2002.
[17] S. Petter and E. McLean, "A meta-analytic assessment of the DeLone and
McLean IS success model: An examination of IS success at the individual
level," Information & Management 46, pp.159-166, 2009.
[18] C.E. Shannon and W. Weaver, The Mathematical Theory of
Communication, University of Illinois Press, Urbana, IL, 1949.
[19] R.T. Watson, G.G. Kelly, R.D. Galliers, J.C. Brancheau, "Key issues in
information systems management: an international perspective, "Journal
of Management Information Systems 13(4), 1996, pp. 91-115.
[20] Yuan, K.-H., Bentler, P.M., "Mean and covariance structure analysis:
theoretical and practical improvements," Journal of the American
Statistical Association 92, 1997, 767-777.
@article{"International Journal of Business, Human and Social Sciences:64098", author = "Michiko Miyamoto and Shuhei Kudo and Kayo Iizuka", title = "Measuring Business and Information Technology Value in BPR: An Empirical Study in the Japanese Enterprises", abstract = "This paper presents an analysis result of relationship
between business and information technology (IT) in business process
reengineering (BPR). 258 Japanese firm-level data collected have been
analyzed using structural equation modeling. This analysis was aimed
to illuminating success factors of achieve effective BPR. Analysis was
focused on management factors (including organizational factors) and
implementing management method (e.g. balanced score card, internal
control, etc.).These results would contribute for achieving effective
BPR by showing effective tasks and environment to be focused.", keywords = "BPR, SEM, IS Success Model, user satisfaction", volume = "5", number = "11", pages = "1735-5", }
