A Model for Application of Knowledge Management in Public Organizations in Iran
This study examines knowledge management in the public organizations in Iran. The purpose of this article is to provide a conceptual framework for application of knowledge management in public organizations. The study indicates that an increasing tendency for implementation of knowledge management in organizations is emerging. Nonetheless knowledge management in public organizations is toddler and little has been done to bring the subject to use in the public sector. The globalization of change and popularization of some values like participation, citizen-orientation and knowledge-orientation in the new theories of public administration requires that the knowledge management is considered and attend to in the public sector. This study holds that a knowledge management framework for public organizations is different from this in the public sector, because public sector is stakeholder-dependent while the private is shareholder-dependent. Based on the research, we provide a conceptual model. The model proposed involves three factors: Organizational, knowledge citizens and contextual factors. The study results indicate these factors affect on knowledge management in public organizations in Iran.
[1] H.A. Simon, Administrative Behavior, 4th ed., The Free Press, New
York, NY, 1997.
[2] M.Sarvary, "Knowledge Management and Competition in the Consulting
Industry" ,California Management Review, Vol. 41, No.2, 1999.
[3] T. H. Davenport, and L.Prusak, Working knowledge: How
Organizations Manage what they Know. Cambridge, M.A: Harvard
Business School Press, 1998.
[4] M. T.Hansen, and N.Nohira, and T.Tierney, "What-s your strategy for
managing knowledge?" Harvard Business Review,106-16.,March-
April,1999.
[5] N. Bontis, " The rising star of the Chief Knowledge Officer", Ivey
Business Journal 66, 4, 2002.
[6] A.H. Gold,and A. Malhotra, andA.H. Segars, "Knowledge management:
an organizational capabilities perspective", Journal of Management
Information Systems 18 (1), pp. 185-214, 2001.
[7] I. Nonaka, and H. Takeuchi, The Knowledge-Creating Company, Oxford
University Press, Oxford, PP vi, 225, 1995.
[8] B. Choi, H. Lee, An empirical investigation of KM styles and their effect
on corporate performance, Information & Management 40, , pp. 403-
417, 2003.
[9] X. Cong, and V. K.Pandya, "Issues of Knowledge Management in the
Public Sector" . Electronic Journal of Knowledge Management Vol.1,
Issue 225-30, 2003.
[10] OECD., "Conclusions from the Results of the Survey of Knowledge
management Practices for Ministries/Departments/Agencies of Central
Government I OECD Member Countries", February 3-4,2003,
GOV/PUMA/HRM(2003)2 pp95-99
[11] C.W. Holsapple,and K.D. Joshi, "Knowledge manipulation activities:
results of a Delphi stud"y, Information & Management 39,pp. 477-
490,2002.
[12] G.A. Boyne, "Public and Private Management: What-s the Difference?"
Journal of management studies, Vol. 39(1): 97-12,2002.
[13] K. M. Wiig, "Knowledge Management: Where Did It Come from and
Where Will It Go?" Journal of Expert Systems with Applications. Special
Issue on Knowledge Management,13, No. 1, pp. 1-9,1997.
[14] D. B.Asho, and R.Neilson,''KM: Challenge and Opportunities for
government in the New Economy'' ,Proceeding on the 35th International
Conference on system science,2002.
[15] K.Wiig.(2000 , August). Application of Knowledge Management in
Public Administration, Available at:
http://www.krii.com/downloads/km_in_public_admin_rev.pdf
[16] K.M.Wiig, Knowledge Management Methods: Practical Approaches to
Managing Knowledge. Arlington, TX: Schema Press., 1995.
[17] T.Butler, and C.Heavin, and F.O-Donovan, A Theoretical Model and
Framework for understanding Knowledge Management System
Implementation. Journal of Organizational and End User Computing,
Vol. 19 (4), 1-21,2007
[18] J. E.Lane, The Public Sector Concepts, Models and approaches, Third
Edition, Sage Publications, pp 304-305, 315-316,2003
[19] J.Kooiman, and J. Eliassen, Managing public organizations,
translationby Abas Monavaryan, Tehran, Iran, State management
training center, 1991
[1] H.A. Simon, Administrative Behavior, 4th ed., The Free Press, New
York, NY, 1997.
[2] M.Sarvary, "Knowledge Management and Competition in the Consulting
Industry" ,California Management Review, Vol. 41, No.2, 1999.
[3] T. H. Davenport, and L.Prusak, Working knowledge: How
Organizations Manage what they Know. Cambridge, M.A: Harvard
Business School Press, 1998.
[4] M. T.Hansen, and N.Nohira, and T.Tierney, "What-s your strategy for
managing knowledge?" Harvard Business Review,106-16.,March-
April,1999.
[5] N. Bontis, " The rising star of the Chief Knowledge Officer", Ivey
Business Journal 66, 4, 2002.
[6] A.H. Gold,and A. Malhotra, andA.H. Segars, "Knowledge management:
an organizational capabilities perspective", Journal of Management
Information Systems 18 (1), pp. 185-214, 2001.
[7] I. Nonaka, and H. Takeuchi, The Knowledge-Creating Company, Oxford
University Press, Oxford, PP vi, 225, 1995.
[8] B. Choi, H. Lee, An empirical investigation of KM styles and their effect
on corporate performance, Information & Management 40, , pp. 403-
417, 2003.
[9] X. Cong, and V. K.Pandya, "Issues of Knowledge Management in the
Public Sector" . Electronic Journal of Knowledge Management Vol.1,
Issue 225-30, 2003.
[10] OECD., "Conclusions from the Results of the Survey of Knowledge
management Practices for Ministries/Departments/Agencies of Central
Government I OECD Member Countries", February 3-4,2003,
GOV/PUMA/HRM(2003)2 pp95-99
[11] C.W. Holsapple,and K.D. Joshi, "Knowledge manipulation activities:
results of a Delphi stud"y, Information & Management 39,pp. 477-
490,2002.
[12] G.A. Boyne, "Public and Private Management: What-s the Difference?"
Journal of management studies, Vol. 39(1): 97-12,2002.
[13] K. M. Wiig, "Knowledge Management: Where Did It Come from and
Where Will It Go?" Journal of Expert Systems with Applications. Special
Issue on Knowledge Management,13, No. 1, pp. 1-9,1997.
[14] D. B.Asho, and R.Neilson,''KM: Challenge and Opportunities for
government in the New Economy'' ,Proceeding on the 35th International
Conference on system science,2002.
[15] K.Wiig.(2000 , August). Application of Knowledge Management in
Public Administration, Available at:
http://www.krii.com/downloads/km_in_public_admin_rev.pdf
[16] K.M.Wiig, Knowledge Management Methods: Practical Approaches to
Managing Knowledge. Arlington, TX: Schema Press., 1995.
[17] T.Butler, and C.Heavin, and F.O-Donovan, A Theoretical Model and
Framework for understanding Knowledge Management System
Implementation. Journal of Organizational and End User Computing,
Vol. 19 (4), 1-21,2007
[18] J. E.Lane, The Public Sector Concepts, Models and approaches, Third
Edition, Sage Publications, pp 304-305, 315-316,2003
[19] J.Kooiman, and J. Eliassen, Managing public organizations,
translationby Abas Monavaryan, Tehran, Iran, State management
training center, 1991
@article{"International Journal of Business, Human and Social Sciences:60033", author = "Salavati and Adel and Ebadi Shaghayegh", title = "A Model for Application of Knowledge Management in Public Organizations in Iran", abstract = "This study examines knowledge management in the public organizations in Iran. The purpose of this article is to provide a conceptual framework for application of knowledge management in public organizations. The study indicates that an increasing tendency for implementation of knowledge management in organizations is emerging. Nonetheless knowledge management in public organizations is toddler and little has been done to bring the subject to use in the public sector. The globalization of change and popularization of some values like participation, citizen-orientation and knowledge-orientation in the new theories of public administration requires that the knowledge management is considered and attend to in the public sector. This study holds that a knowledge management framework for public organizations is different from this in the public sector, because public sector is stakeholder-dependent while the private is shareholder-dependent. Based on the research, we provide a conceptual model. The model proposed involves three factors: Organizational, knowledge citizens and contextual factors. The study results indicate these factors affect on knowledge management in public organizations in Iran.
", keywords = "Knowledge management, public organizations in Iran, model of knowledge management.", volume = "4", number = "6", pages = "1262-5", }
