The Process of Crisis: Model of Its Development in the Organization
The main aim of this paper is to present a clear and comprehensive picture of the process of a crisis in the organization which will help to better understand its possible developments. For a description of the sequence of individual steps and an indication of their causation and possible variants of the developments, a detailed flow diagram with verbal comment is applied. For simplicity, the process of the crisis is observed in four basic phases called: symptoms of the crisis, diagnosis, action and prevention. The model highlights the complexity of the phenomenon of the crisis and that the various phases of the crisis are interweaving.
[1] J.K. Akram, “The Indispensable Styles, Characteristics and Skills for Charismatic Leadership in Times of Crisis,” International Journal of Advanced Engineering, Management and Science, vol. 2, no. 5, pp. 363-372, 2016.
[2] B. Antonová, and Š. Zapletalová, “The economic crisis and company management: influences and consequences,” Economics and Management, vol. 17, no. 1, pp. 4-18, 2014.
[3] B. Bazsová, “Use of Attis Software Tool in Education,” in Proc. 10th International Conference Strategic Management and Its Support by Information Systems, Ostrava, 2013, pp. 23-34.
[4] P. Horváthová, and M. Mikušová, “Modern System of Employees´ Renumeration and its Use by Organizations in one of Czech Republic Regions,” World Academy of Science, Engineering and Technology, vol. 73, pp. 950-953, 2011.
[5] P. Macurová, and K. Jurásková, “Analysis of Risks Generated by Suppliers During the Period of Economic Fluctuations,” Amfiteatru Economic, vol. 15, Iss. 33, pp. 27-73, 2013.
[6] A. Miklošík, E. Hvizdova, and Š. Žák, “Knowledge Management as a Significant Determinant of Competitive Advantage Sustainability,” Ekonomický časopis, vol. 60, no. 10, pp. 1041-1058, 2012.
[7] M. Mikušová, “Do Small Organizations Have An Effort To Survive? Survey from Small Czech Organizations,” Ekonomska istraživanja-Economic Research, vol. 26, no. 4, pp. 59-76, 2013.
[8] Mitroff, C. Pearson, and L. Harrington, The Essential Guide to Managing Corporate Crises, Oxford University Press, 1996.
[9] P. Novák, “Well-Educated Manager: Myth or Truth?” in Proc. 26th International Business Information Management Association Conference, Madrid, Spain, 2015, pp. 715-723.
[10] P. Šnapka, and A. Čopíková, “Balanced Scorecard and Compensation,” Business and Economics Research Book Series: International Proceedings of Economics Development and Research, vol. 16, pp. 42-46, 2011.
[11] A. Čopíková, and T. Bartusková, “Performance appraisal as one part of performance management,” World Academy of Science, Engineering and Technology, pp. 1445-1451, 2012.
[12] E. Fragouli, and B. Ibidapo, “Leading in crisis: Leading organizational change and business development,“ International Journal of Information, Business and Management, vol. 7, no. 3, pp. 71-90, 2015.
[1] J.K. Akram, “The Indispensable Styles, Characteristics and Skills for Charismatic Leadership in Times of Crisis,” International Journal of Advanced Engineering, Management and Science, vol. 2, no. 5, pp. 363-372, 2016.
[2] B. Antonová, and Š. Zapletalová, “The economic crisis and company management: influences and consequences,” Economics and Management, vol. 17, no. 1, pp. 4-18, 2014.
[3] B. Bazsová, “Use of Attis Software Tool in Education,” in Proc. 10th International Conference Strategic Management and Its Support by Information Systems, Ostrava, 2013, pp. 23-34.
[4] P. Horváthová, and M. Mikušová, “Modern System of Employees´ Renumeration and its Use by Organizations in one of Czech Republic Regions,” World Academy of Science, Engineering and Technology, vol. 73, pp. 950-953, 2011.
[5] P. Macurová, and K. Jurásková, “Analysis of Risks Generated by Suppliers During the Period of Economic Fluctuations,” Amfiteatru Economic, vol. 15, Iss. 33, pp. 27-73, 2013.
[6] A. Miklošík, E. Hvizdova, and Š. Žák, “Knowledge Management as a Significant Determinant of Competitive Advantage Sustainability,” Ekonomický časopis, vol. 60, no. 10, pp. 1041-1058, 2012.
[7] M. Mikušová, “Do Small Organizations Have An Effort To Survive? Survey from Small Czech Organizations,” Ekonomska istraživanja-Economic Research, vol. 26, no. 4, pp. 59-76, 2013.
[8] Mitroff, C. Pearson, and L. Harrington, The Essential Guide to Managing Corporate Crises, Oxford University Press, 1996.
[9] P. Novák, “Well-Educated Manager: Myth or Truth?” in Proc. 26th International Business Information Management Association Conference, Madrid, Spain, 2015, pp. 715-723.
[10] P. Šnapka, and A. Čopíková, “Balanced Scorecard and Compensation,” Business and Economics Research Book Series: International Proceedings of Economics Development and Research, vol. 16, pp. 42-46, 2011.
[11] A. Čopíková, and T. Bartusková, “Performance appraisal as one part of performance management,” World Academy of Science, Engineering and Technology, pp. 1445-1451, 2012.
[12] E. Fragouli, and B. Ibidapo, “Leading in crisis: Leading organizational change and business development,“ International Journal of Information, Business and Management, vol. 7, no. 3, pp. 71-90, 2015.
@article{"International Journal of Business, Human and Social Sciences:74377", author = "M. Mikušová", title = "The Process of Crisis: Model of Its Development in the Organization", abstract = "The main aim of this paper is to present a clear and comprehensive picture of the process of a crisis in the organization which will help to better understand its possible developments. For a description of the sequence of individual steps and an indication of their causation and possible variants of the developments, a detailed flow diagram with verbal comment is applied. For simplicity, the process of the crisis is observed in four basic phases called: symptoms of the crisis, diagnosis, action and prevention. The model highlights the complexity of the phenomenon of the crisis and that the various phases of the crisis are interweaving.
", keywords = "Crisis, management, model, organization. ", volume = "10", number = "12", pages = "3902-6", }