The Relationship between Students- Socio-Economic Backgrounds and Student Residential Satisfaction
Debates on residential satisfaction topic have been
vigorously discussed in family house setting. Nonetheless, less or
lack of attention was given to survey on student residential
satisfaction in the campus house setting. This study, however, tried to
fill in the gap by focusing more on the relationship between students-
socio-economic backgrounds and student residential satisfaction with
their on-campus student housing facilities. Two-stage cluster
sampling method was employed to classify the respondents. Then,
self-administered questionnaires were distributed face-to-face to the
students. In general, it was confirmed that the students- socioeconomic
backgrounds have significantly influence the students-
satisfaction with their on-campus student housing facilities. The main
influential factors were revealed as the economic status, sense of
sharing, and the ethnicity of roommates. Likewise, this study could
also provide some useful feedback for the universities administration
in order to improve their student housing facilities.
[1] S. Luckanavanich, "Surveillance on University Students- Living
Behaviors in the Private Residence, Prathumthani, Thailand," in
Proceedings 9th Hawaii International Conference on Education,
Honolulu, Hawaii, 2011, pp. 231-238.
[2] C. Susilawati, "Student Dormitory Development Plan with Linear
Programming Method," in Proceedings PRRES 7th Annual Conference
2001, Adelaide, Australia, 2001, pp. 1-8.
[3] N. Dahlan, P. Jones & D. Alexander, "Operative temperature and
thermal sensation assessments in non-air-conditioned multi-storey
hostels in Malaysia," Building and Environment, vol. 46, no. 2, pp. 457-
467, 2011.
[4] F. Khozaei, N. Ayub, A. S. Hassan & Z. Khozaei, "The Factors
Predicting Students' Satisfaction with University Hostels, Case Study,
Universiti Sains Malaysia," Asian Culture and History, vol. 2, no. 2, pp.
148-158, 2010a.
[5] F. Khozaei, A. S. Hassan & Z. Khozaei, "Undergraduate Students'
Satisfaction with Hostel and Sense of Attachment to Place: Case Study
of University Sains Malaysia," American Journal of Engineering and
Applied Sciences, vol. 3, no. 3, pp. 516-520, 2010b.
[6] D. Amole, "A Study of the Quality of Student Residential Facilities in
Nigeria," Planning for Higher Education, vol. 35, no. 4, pp. 40-50,
2007.
[7] M. A. Hassanain, "On the performance evaluation of sustainable student
housing facilities," Journal of Facilities Management, vol. 6, no. 3, pp.
212-225, 2008.
[8] M. Riley, N. Kokkarinen & M. Pitt, "Assessing post occupancy
evaluation in higher education facilities," Journal of Facilities
Management, vol. 8, no. 3, pp. 202-213, 2010.
[9] B. Frank & T. Enkawa, "Economic drivers of dwelling satisfaction,
Evidence from Germany," International Journal of Housing Markets
and Analysis, vol. 2, no. 1, pp. 6-20, 2009.
[10] D. Amole, "Coping Strategies for Living in Student Residential
Facilities in Nigeria," Environment and Behaviour, pp. 200-219, 2005.
[11] N. Kaya & F. Erkip, "Satisfaction in a Dormitory Building: The Effects
of Floor Height on the Perception of Room Size and Crowding,"
Environment and Behaviour, pp. 35-53, 2001.
[12] J. D. Foubert, R. Tepper & D. R. Morrison, "Predictors of Student
Satisfaction in University Residence Halls," Journal of College and
University Student Housing, vol. 27, no. 1, pp. 41-46, 1998.
[13] J. Thomsen, "Home Experiences in Student Housing: About Institutional
Character and Temporary Homes," Journal of Youth Studies, vol. 10, no.
5, pp. 577-596, 2007.
[14] A. S. Devlin, S. Donovan, A. Nicolov, O. Nold & G. Zandan,
"Residence Hall Architecture and Sense of Community: Everything Old
Is New Again," Environment and Behavior, vol. 40, no. 4, pp. 487-521,
2007.
[15] J. Bland & N. Schoenauer, University Housing in Canada. Montreal:
McGill University Press, 1966.
[16] D. Amole, "Residential satisfaction in students' housing," Journal of
Environment Psychology, vol. 29, no. 1, pp.76-85, 2009a.
[17] N. U. Najib, N. A. Yusof, Z. Osman, "Measuring Satisfaction with
Student Housing Facilities," American Journal of Engineering and
Applied Sciences, vol. 4, no. 1, pp. 52-60, 2011.
[18] L. Radder & X. Han, "Service Quality of On-Campus Student Housing:
A South African Experience," The International Business & Economics
Research Journal, vol. 8, no. 11, pp. 107-119, 2009.
[19] P. Abramson, "Green & Growing: Sustainability and amenities are
increasing in new residence hall projects," Living on Campus, 2010
College Housing Report, vol. 13, no. 5, pp.22,24-26,28,30,32-34, 2010.
[20] D. Amole, "Residential Satisfaction and Levels of Environment in
Students' Residences," Environment and Behaviour, vol. 41, no. 6, pp.
1-14, 2009b.
[21] A. Jagun, D. R. Brown, N. G. Milburn & L. E. Gary, "Residential
Satisfaction and Socioeconomic and Housing Characteristics of Urban
Black Adults," Journal of Black Studies, vol. 21, no. 1, pp. 40-51, 1990.
[22] M. Amerigo & J. I. Aragones, "A Theoretical and Methodological
Approach to The Study of Residential Satisfaction," Journal of
Environmental Psychology, vol. 17, pp. 47-57, 1997.
[23] R. Mccrea, R. Stimson & J. Western, "Testing A Moderated Model of
Satisfaction With Urban Living Using Data For Brisbane-South East
Queensland, Australia," Journal of Social Indicators Research, pp. 121-
152, 2005.
[24] J. Potter & R. Cantarero, "How Does Increasing Population and
Diversity Affect Resident Satisfaction? A Small Community Case
Study," Journal of Environment and Behaviour, vol. 38, no. 5, pp. 605-
625, 2006.
[25] L. Li, E. Maximova, K. Saunders, D. F. Whalen & M. C. Shelley, "The
Influence of Custodial, Maintenance, and Residence Life Services on
Student Satisfacction in Residence Halls," Journal of College and
University Student Housing, vol. 34, no. 2, pp. 43-52, 2007.
[26] I. Meir, W. Motzafi-Haller, E. Kruger, L. Morhayim, S. Fundaminsky &
L. Oshry-Frenkel, "Towards a comprehensive methodology for Post
Occupancy Evaluation (POE): A hot dry climate case study," in
PALENC 2007 Vol. 2 for 2nd PALENC Conference and 28th AIVC
Conference on Building Low Energy Cooling and Advanced Ventilation
Technologies in the 21st Century, Crete Island, Greece, 2007, pp. 644-
653.
[27] A. Parkes, A. Kearns & R. Atkinson, "What Makes People Dissatisfied
with their Neighbourhoods?," Urban Studies, vol. 39, no. 13, pp. 2413-
2438, 2002.
[28] P. Smets & M. d. Uyl, "The Complex Role of Ethnicity in Urban
Mixing: A Study of Two Deprived Neighbourhoods in Amsterdam,"
Urban Studies, vol. 45, no. 7, pp. 1439-1460, 2008.
[29] J. Thomsen & T. A. Eikemo, "Aspects of student housing satisfaction: a
quantitative study," Journal of Housing and the Built Environment, vol.
25, pp. 273-293, 2010.
[30] L. Petruzzellis, A. M. D'Uggento & S. Romanazzi, "Student satisfaction
and quality of service in Italian Universities," Managing Service
Quality, vol. 16, no. 4, pp. 349-364, 2006.
[31] S. Curtis & R. Klapper, "Financial support systems: the student
experience in England and France," International Journal of Social
Economics, vol. 32, no. 1/2, pp. 121-132, 2005.
[32] S. L. Cleave, "Residence Retention: Reasons Students Choose To
Return or Not To Return," College Student Journal, vol. 30, pp. 187-
199, 1996.
[33] M. A. Mohit, M. Ibrahim & Y. R. Rashid, "Assessment of residential
satisfaction in newly designed public low-cost housing in Kuala
Lumpur, Malaysia," Habitat International, pp. 18-27, 2010.
[34] S. Musterd, "Residents' Views on Social Mix: Social Mix, Social
Networks and Stigmatisation in Post-war Housing Estates in Europe,"
Urban Studies, vol. 45, no. 4, pp. 897-915, 2008.
[35] S. Weidemann & J. R. Anderson, "A Conceptual Framework for
Residential Satisfaction," in Home Environments (Human Behaviour
and Environment: Advances in Theory and Research Volume 8), I.
Altman & C. M. Werner, New York: Plenum Press, 1985, pp. 151-181.
[36] G. Galster, "Identifying the Correlates of Dwelling Satisfaction: An
Empirical Critique," Environment and Behavior, vol. 19, no. 5, pp. 539-
569, 1987.
[37] J. Wiens, "Furniture Evolution," College Planning and Management,
vol. 13, no. 3, pp. 32,34,36,38, 2010.
[38] S. Adamchak, K. Bond, L. MacLaren, R. Magnani, K. Nelson, & J.
Seltzer, A Guide To Monitoring and Evaluating Adolescent
Reproductive Health Programs. Washington: Focus on Young Adults
Tool Series 5, 2000, pp. 91-106.
[39] R. N. Nasser, B. Khoury & K. Abouchedid, "University students'
knowledge of services and programs in relation to satisfaction: A case
study of a private university in Lebanon," Quality Assurance in
Education, vol. 16, no. 1, pp. 80-97, 2008.
[40] J. Pallant, SPSS Survival Manual: A step by step guide to data analysis
using SPSS for Windows (Version 12). Sydney: Allen & Unwin, 2005.
[1] S. Luckanavanich, "Surveillance on University Students- Living
Behaviors in the Private Residence, Prathumthani, Thailand," in
Proceedings 9th Hawaii International Conference on Education,
Honolulu, Hawaii, 2011, pp. 231-238.
[2] C. Susilawati, "Student Dormitory Development Plan with Linear
Programming Method," in Proceedings PRRES 7th Annual Conference
2001, Adelaide, Australia, 2001, pp. 1-8.
[3] N. Dahlan, P. Jones & D. Alexander, "Operative temperature and
thermal sensation assessments in non-air-conditioned multi-storey
hostels in Malaysia," Building and Environment, vol. 46, no. 2, pp. 457-
467, 2011.
[4] F. Khozaei, N. Ayub, A. S. Hassan & Z. Khozaei, "The Factors
Predicting Students' Satisfaction with University Hostels, Case Study,
Universiti Sains Malaysia," Asian Culture and History, vol. 2, no. 2, pp.
148-158, 2010a.
[5] F. Khozaei, A. S. Hassan & Z. Khozaei, "Undergraduate Students'
Satisfaction with Hostel and Sense of Attachment to Place: Case Study
of University Sains Malaysia," American Journal of Engineering and
Applied Sciences, vol. 3, no. 3, pp. 516-520, 2010b.
[6] D. Amole, "A Study of the Quality of Student Residential Facilities in
Nigeria," Planning for Higher Education, vol. 35, no. 4, pp. 40-50,
2007.
[7] M. A. Hassanain, "On the performance evaluation of sustainable student
housing facilities," Journal of Facilities Management, vol. 6, no. 3, pp.
212-225, 2008.
[8] M. Riley, N. Kokkarinen & M. Pitt, "Assessing post occupancy
evaluation in higher education facilities," Journal of Facilities
Management, vol. 8, no. 3, pp. 202-213, 2010.
[9] B. Frank & T. Enkawa, "Economic drivers of dwelling satisfaction,
Evidence from Germany," International Journal of Housing Markets
and Analysis, vol. 2, no. 1, pp. 6-20, 2009.
[10] D. Amole, "Coping Strategies for Living in Student Residential
Facilities in Nigeria," Environment and Behaviour, pp. 200-219, 2005.
[11] N. Kaya & F. Erkip, "Satisfaction in a Dormitory Building: The Effects
of Floor Height on the Perception of Room Size and Crowding,"
Environment and Behaviour, pp. 35-53, 2001.
[12] J. D. Foubert, R. Tepper & D. R. Morrison, "Predictors of Student
Satisfaction in University Residence Halls," Journal of College and
University Student Housing, vol. 27, no. 1, pp. 41-46, 1998.
[13] J. Thomsen, "Home Experiences in Student Housing: About Institutional
Character and Temporary Homes," Journal of Youth Studies, vol. 10, no.
5, pp. 577-596, 2007.
[14] A. S. Devlin, S. Donovan, A. Nicolov, O. Nold & G. Zandan,
"Residence Hall Architecture and Sense of Community: Everything Old
Is New Again," Environment and Behavior, vol. 40, no. 4, pp. 487-521,
2007.
[15] J. Bland & N. Schoenauer, University Housing in Canada. Montreal:
McGill University Press, 1966.
[16] D. Amole, "Residential satisfaction in students' housing," Journal of
Environment Psychology, vol. 29, no. 1, pp.76-85, 2009a.
[17] N. U. Najib, N. A. Yusof, Z. Osman, "Measuring Satisfaction with
Student Housing Facilities," American Journal of Engineering and
Applied Sciences, vol. 4, no. 1, pp. 52-60, 2011.
[18] L. Radder & X. Han, "Service Quality of On-Campus Student Housing:
A South African Experience," The International Business & Economics
Research Journal, vol. 8, no. 11, pp. 107-119, 2009.
[19] P. Abramson, "Green & Growing: Sustainability and amenities are
increasing in new residence hall projects," Living on Campus, 2010
College Housing Report, vol. 13, no. 5, pp.22,24-26,28,30,32-34, 2010.
[20] D. Amole, "Residential Satisfaction and Levels of Environment in
Students' Residences," Environment and Behaviour, vol. 41, no. 6, pp.
1-14, 2009b.
[21] A. Jagun, D. R. Brown, N. G. Milburn & L. E. Gary, "Residential
Satisfaction and Socioeconomic and Housing Characteristics of Urban
Black Adults," Journal of Black Studies, vol. 21, no. 1, pp. 40-51, 1990.
[22] M. Amerigo & J. I. Aragones, "A Theoretical and Methodological
Approach to The Study of Residential Satisfaction," Journal of
Environmental Psychology, vol. 17, pp. 47-57, 1997.
[23] R. Mccrea, R. Stimson & J. Western, "Testing A Moderated Model of
Satisfaction With Urban Living Using Data For Brisbane-South East
Queensland, Australia," Journal of Social Indicators Research, pp. 121-
152, 2005.
[24] J. Potter & R. Cantarero, "How Does Increasing Population and
Diversity Affect Resident Satisfaction? A Small Community Case
Study," Journal of Environment and Behaviour, vol. 38, no. 5, pp. 605-
625, 2006.
[25] L. Li, E. Maximova, K. Saunders, D. F. Whalen & M. C. Shelley, "The
Influence of Custodial, Maintenance, and Residence Life Services on
Student Satisfacction in Residence Halls," Journal of College and
University Student Housing, vol. 34, no. 2, pp. 43-52, 2007.
[26] I. Meir, W. Motzafi-Haller, E. Kruger, L. Morhayim, S. Fundaminsky &
L. Oshry-Frenkel, "Towards a comprehensive methodology for Post
Occupancy Evaluation (POE): A hot dry climate case study," in
PALENC 2007 Vol. 2 for 2nd PALENC Conference and 28th AIVC
Conference on Building Low Energy Cooling and Advanced Ventilation
Technologies in the 21st Century, Crete Island, Greece, 2007, pp. 644-
653.
[27] A. Parkes, A. Kearns & R. Atkinson, "What Makes People Dissatisfied
with their Neighbourhoods?," Urban Studies, vol. 39, no. 13, pp. 2413-
2438, 2002.
[28] P. Smets & M. d. Uyl, "The Complex Role of Ethnicity in Urban
Mixing: A Study of Two Deprived Neighbourhoods in Amsterdam,"
Urban Studies, vol. 45, no. 7, pp. 1439-1460, 2008.
[29] J. Thomsen & T. A. Eikemo, "Aspects of student housing satisfaction: a
quantitative study," Journal of Housing and the Built Environment, vol.
25, pp. 273-293, 2010.
[30] L. Petruzzellis, A. M. D'Uggento & S. Romanazzi, "Student satisfaction
and quality of service in Italian Universities," Managing Service
Quality, vol. 16, no. 4, pp. 349-364, 2006.
[31] S. Curtis & R. Klapper, "Financial support systems: the student
experience in England and France," International Journal of Social
Economics, vol. 32, no. 1/2, pp. 121-132, 2005.
[32] S. L. Cleave, "Residence Retention: Reasons Students Choose To
Return or Not To Return," College Student Journal, vol. 30, pp. 187-
199, 1996.
[33] M. A. Mohit, M. Ibrahim & Y. R. Rashid, "Assessment of residential
satisfaction in newly designed public low-cost housing in Kuala
Lumpur, Malaysia," Habitat International, pp. 18-27, 2010.
[34] S. Musterd, "Residents' Views on Social Mix: Social Mix, Social
Networks and Stigmatisation in Post-war Housing Estates in Europe,"
Urban Studies, vol. 45, no. 4, pp. 897-915, 2008.
[35] S. Weidemann & J. R. Anderson, "A Conceptual Framework for
Residential Satisfaction," in Home Environments (Human Behaviour
and Environment: Advances in Theory and Research Volume 8), I.
Altman & C. M. Werner, New York: Plenum Press, 1985, pp. 151-181.
[36] G. Galster, "Identifying the Correlates of Dwelling Satisfaction: An
Empirical Critique," Environment and Behavior, vol. 19, no. 5, pp. 539-
569, 1987.
[37] J. Wiens, "Furniture Evolution," College Planning and Management,
vol. 13, no. 3, pp. 32,34,36,38, 2010.
[38] S. Adamchak, K. Bond, L. MacLaren, R. Magnani, K. Nelson, & J.
Seltzer, A Guide To Monitoring and Evaluating Adolescent
Reproductive Health Programs. Washington: Focus on Young Adults
Tool Series 5, 2000, pp. 91-106.
[39] R. N. Nasser, B. Khoury & K. Abouchedid, "University students'
knowledge of services and programs in relation to satisfaction: A case
study of a private university in Lebanon," Quality Assurance in
Education, vol. 16, no. 1, pp. 80-97, 2008.
[40] J. Pallant, SPSS Survival Manual: A step by step guide to data analysis
using SPSS for Windows (Version 12). Sydney: Allen & Unwin, 2005.
@article{"International Journal of Business, Human and Social Sciences:64890", author = "Nurul ‘Ulyani Mohd Najib and Nor’ Aini Yusof and Zulkifli Osman", title = "The Relationship between Students- Socio-Economic Backgrounds and Student Residential Satisfaction", abstract = "Debates on residential satisfaction topic have been
vigorously discussed in family house setting. Nonetheless, less or
lack of attention was given to survey on student residential
satisfaction in the campus house setting. This study, however, tried to
fill in the gap by focusing more on the relationship between students-
socio-economic backgrounds and student residential satisfaction with
their on-campus student housing facilities. Two-stage cluster
sampling method was employed to classify the respondents. Then,
self-administered questionnaires were distributed face-to-face to the
students. In general, it was confirmed that the students- socioeconomic
backgrounds have significantly influence the students-
satisfaction with their on-campus student housing facilities. The main
influential factors were revealed as the economic status, sense of
sharing, and the ethnicity of roommates. Likewise, this study could
also provide some useful feedback for the universities administration
in order to improve their student housing facilities.", keywords = "Malaysia, Socio-economic, Student housing, Studentresidential satisfaction", volume = "5", number = "8", pages = "1110-6", }
