The Impact of Enterprise Resource Planning System (ERP) in a South African Company

This paper presents the findings of the investigation of ERP implementation, challenges experiences by a South African Company in ERP implementation, success factors, failures, and propose recommendations to improve ERP implementation. The data collections methods used are questionnaires. The paper contributes to discussion on ERP implementation in developing economics.



Keywords:


References:
<p>[1] Kruger, D. and R. Ramphal, 2009, Operations management, Oxford Southern Africa, 2nd edition, PP 257.
[2] Yang C, and Su Y, why are enterprise resource planning systems indispensable to supply chain management, European journal of operational research, production, manufacturing, and logistics, 2009, Elsevier.
[3] Basic concept and principles. 2006, Programme in Enterprise Resource Planning, Department of Quality and operations management, University of Johannesburg PP,4, 6,7,and 8.
[4] Ngai E.W.T, Law C.C.H, and Wat F.K.T, Examining the critical success factors in the adoption of enterprise resource planning, department of management and marketing, the Hong Kong polytechnic university, Hung Hom, Kowloon, Hong Kong, China, 2006.
[5] Umble, J.E., R.R., Haft and Umble M.M, 2003. Enterprise resource planning: Implementation procedures and critical success factors, European Journal of Operational Research 146.
[6] Yusuf, Y., and D. Little, 1998, an empirical investigation of Enterprise-wide integration of MRP II. International Journal of Operations and Production Management.
[7] Ptak, C.A., and E. Schragenheim, 2000. ERP: Tools, Techniques and Applications for integrating the supply chain. St. Lucie Press, New York.
[8] Wilson, F., Desmond, J., Roberts,H., 1994. Success and failure of MRP II implementation. British Journal of Management 5.
[9] Trott P, and Hoecht A, Enterprise resource planning and its impact on the innovative capability of the firm, International Journal of innovation management, Vol.8, no.4 (September 2004) pp.381-398, Imperial college press.
[10] Constantiesnides S. and C. Spathis, Enterprise resource planning systems, Impact on accounting processes, Business Process Management Journal, Vol.10.2, 2004, pp. 234-247.
[11] Mandal, P. and A. Gunasegaram, 2003, Issues in implementing ERPw2, A Case Study, European Journal of Operational Research 146.
[12] Smit B.R, 2000. Training scope and budgeting for effective ERP implementation.
[13] Malie, M., N. Duffy and A.C. J. Van Rensburg., 2008, Enterprise Resource Planning solution selection criteria in medium sized South African Companies.
[14] Botes, V.L and B.R. Smit, 2000, Interdependent Training for ERP: A focus on Operations and Finance, SAPICS International conference proceedings, Sun city, South Africa.
[15] Abdinnour-Helma, S., and Lengnick-Hall, M. (2003). Pre-implementation attitides and organisational readiness for implementing an Enterprise Resource Planning System.European Journal of Operational Research 146.
[16] Al-Mashari, M., A. Al-Mudimigh and M. Zairi., 2002, Enterprise Resource Planning: taxonomy of critical factors.
[17] Wagle, D., 1998. The case for ERP systems. The McKinsey quarterly (2).
[18] Sandoe, K., G., Corbit and T. Boykin, 2001, Enterprise Integration. New York Wiley.
[19] Stevenson W.J, 2009. Operations Management, Tenth Edition, McGraw-Hill Irwin, PP 669.
[20] Das Neves, D., D. Fenn and P. Sulcas. , 2003, Graduate School of Business, University of Cape Town, Selection of ERP systems.
[21] Summer, M (1999), Critical Success Factors in Enterprise wide information management system projects. Proceeding of the Americans conference of information systems.</p>

<p> </p>