The Effect of Social Capital on Creativity in Information Systems Development Projects: The Mediating Effect of Knowledge Integration
This study analyzed the creativity of student teams
participating in an exploratory information system development
project (ISDP) and examined antecedents of their creativity. By using
partial least squares (PLS) to analyze a sample of thirty-six teams
enrolled in an information system department project training course
that required three semesters of project-based lessons, the results
found social capitals (structural, relational and cognitive social capital)
positively influence knowledge integration. However, relational social
capital does not significantly influence knowledge integration.
Knowledge integration positively affects team creativity. This study
also demonstrated that social capitals significantly influence team
creativity through knowledge integration. The implications of our
findings for future research are discussed.
[1] M. Ahuja, D. Galletta, K. Carley, "Individual centrality and performance
in virtual R&D groups: An empirical study," Management Science, vol.
49, no. 1, pp. 21-38, 2003.
[2] T. M. Amabile, Creativity in context. Boulder. CO: Westview, 1996.
[3] T. M. Amabile, "Motivating creativity in organizations: On doing what
you love and loving what you do," California Management Review, vol.
40, no. 1, pp. 39-58, 1997.
[4] A. C. Amason, "Distinguishing the effects of functional and
dysfunctional conflict on strategic decision making: Resolving a paradox
for top management teams," Academy of Management Journal, vol. 39,
pp. 123-148. 1996.
[5] R. P. Bagozzi, and Y. Yi, "On the evaluation of structural equation
models," Academy of Marketing Science, vol. 16, no. 1, pp. 74-94. 1988.
[6] M. Bhandar, S. L. Pan, and B. C. Y. Tan, "Towards understanding the
roles of social capital in knowledge integration: A case studey of a
collaborative information systems project," Journal of the American
Society for Information Science and Technology, vol. 58, no. 2, pp.
263-274, 2007.
[7] C. H. Bixler, "Knowledge management and the learning organization
converge," KM World, vol. 11, no. 4, pp. 18-19. 2002.
[8] A. Bubshait, and G. Farooq, "Team building and project success," Cost
Engineering, vol. 41, pp. 34-38. 1999.
[9] W. W. Chin, "Issues and opinion on structural equation modeling," MIS
Quarterly, vol. 22, no. 1, pp. vii-xvi. 1998.
[10] S. G. Cohen, and D. E. Bailey, "What makes teams work: Group
effectiveness research from the shop floor to the executive suite,"
Information of Management, vol. 23, no. 3, pp. 239-290, 1997.
[11] B. Curtis, H. Krasner, and N. Iscoe, "A field study of the software design
process for large systems," Communication of the ACM, vol. 31, no. 11,
pp. 1268-1287, 1988.
[12] P. Drucker, "The coming of the new organization," Harvard Business
Review, vol. 66, no. 1, pp. 45-54, 1998.
[13] M. du Plessis, "Drivers of knowledge management in the corporate
environment," International Journal of Information Management, vol.
25, no. 3, pp. 193-202, 2005.
[14] C. Fornell, and D. Larcker, "Evaluating structural equation models with
unobservable variables and measurement error," Journal of Marketing
Research, vol. 18, pp. 39-50, 1981.
[15] B. S. Gardner, and S. J. Korth, "A framework for learning to work in
teams," Journal of Education for Business, pp. 28-33, 1998.
[16] J. George, "Personality, affect, and behavior in groups," Journal of
Applied Psychology, vol. 75, pp. 107-116, 1990.
[17] P. S. Goodman, E. C. Ravlin, and M. Schminke, Understanding groups in
organizations. In L.L. Cummings & B.M. Staw (Eds), Leadership,
participation, and group Behavior (pp. 323-385). Greenwich, CT: JAI
Press, 1990.
[18] R. M. Grant, "Toward a knowledge-based theory of the firm," Strategic
Management Journal, vol. 17, Special 2, pp. 109-122, 1996.
[19] J. R. Hackman, The design of work teams. In J.W. Lorsch (Eds.),
Handbook of organizational behavior (pp. 315-342). Englewood Cliffs,
NJ: Prentice-Hall, 1987.
[20] J. F. Hair, R.E. Anderson, R.L. Tatham, and W.C. Black, Multivariate
data analysis. New Jersey: Prentice-Hall, Inc. 1998.
[21] E. V. Hilke, Cooperative learning. Bloomington: Phi Delta Kappa
Educational Foundatio, 1990.
[22] B. Hooff, and M. Huysman, "Management knowledge sharing: Emergent
and engineering approaches," Information and Management, vol. 46, no.
1, pp. 1-8, 2009.
[23] G. T. M. Hult, R. F. Hurley, L. C. Giunipero, and Jr. E. L. Nichols,
"Organizational learning in global purchasing: A model and test of
internal users and corporate buyers," Decision Sciences, vol. 31, no. 2,
pp. 293-325, 2000.
[24] L. R. James, R. G. Demaree, and G. Wolf, "rwg: An Assessment of
within-group interrater agreement," Journal of Applied Psychology, 78,
pp. 306-309, 1993.
[25] B. D. Janz, "Self-directed teams in IS: Correlated for improved systems
development work outcomes," Information and Management, vol. 35, no.
3, pp. 171-192, 1999.
[26] B. D. Janz, and P. Prasarnphanich, "Understanding the antecedents of
effective knowledge management: The importance of a
knowledge-centered culture," Decision Sciences, vol. 34, no. 2, pp.
351-384, 2003.
[27] J. J. Jiang, G. Klein, H. G. Hwang, J. Huang, and S. Y. Huang, "An
exploration of the relationship between software development process
maturity and project performance," Information & Management, vol. 41,
pp. 279-288, 2004.
[28] D. W. Johnson, and R. T. Johnson, Circles of Learning, Alexandria. VA:
Association for Supervision and Curriculum Development, 1988.
[29] D. W. Johnson, and R. T. Johnson, Cooperation and competition: Theory
and research. Edina, MN: Interaction Book Company, 1989.
[30] J. Kasof, "Social determinants of creativity: Status expectations and the
evaluation of original products, Advances in Group Processes, vol. 12,
pp. 167-220, 1995.
[31] R. A. Lonning, "Effect of cooperative learning strategies on student
verbal interactions and achievement during conceptual change
instruction in 10th grade general science," Journal of Research in
Science Teaching, vol. 30, no. 9, pp. 1087-1101, 1993.
[32] A. Mikkelsen, and K. Gronhaug, "Measuring organizational learning
climate: A cross-notional replication and instrument validation study
among public sector employees," Review of Public Personnel
Administration, vol. 19, no. 4, pp. 31-44, 2000.
[33] M. D. Mumford, and S. B. Gustafson, "Creativity syndrome: Integration,
application, and innovation," Psychological Bulletin, vol. 103, pp. 27-43,
1988.
[34] J. Nahapiet, and S. Ghoshal, "Social capital, intellectual capital, and the
organizational advantage," The Academy of Management Review, vol.
23, no. 2, pp. 242-266, 1998.
[35] S. R. Nidumolu, "A comparison of the structural contingency and
risk-based perspective on coordination in software-development
projects," Journal of Management Information Systems, vol. 13, no. 2,
pp. 77-113, 1996.
[36] J. C. Nunnally, Psychometric Theory. New York: McGraw-Hill, 1978.
[37] G. OKhuysen, and K. Eisenhardt, "Integrating knowledge in groups: How
formal interventions enable flexibility," Organization Science, vol. 13,
no. 4, pp. 370-386, 2002.
[38] C. Okoli, and W. Oh, "Investigating recognition-based performance in an
open content community: A social capital perspective," Information and
Management, vol. 44, pp. 240-252, 2007.
[39] A. F. Osborn, Your creative power: How to use imagination. New York:
Charles Scribner-s Sons, 1948.
[40] R. Putman, Making democracy work: Civic traditions in modern Italy.
Princeton, NJ: Princeton University Press, 1993.
[41] R. E. Slavin, Cooperative learning. New York: The social psychology of
the primary school, 1990.
[42] R. J. Sternberg, and T.I. Lubart, Defying the crowd: Cultivating creativity
in a culture of conformity. New York: The Free Press, 1995.
[43] A. Tiwana, A. Bharadwaj, V. Sambamurthy, "The antecedents of
information systems development capability in firms: A knowledge
integration perspective," in Twenty-Fourth International Conference on
Information Systems, 2003.
[44] A. Tiwana, and E. McLean, "Expertise integration and creativity
information systems development," Journal of Management Information
Systems, vol. 22, no. 1, pp. 13-43. 2005.
[45] M. J. Waller, "The timing of adaptive group responses to nonroutine
events," Academy of Management Journal, vol. 42, no. 2, pp. 127-137,
1999.
[46] H. Wold, Systems under indirect observation using PLS. In C. Fornell
(Eds.), A second generation of multivariate analysis (pp. 325-347). New
York: Praeger, 1982
[47] H. L. Yang, and H. H. Cheng, "Creativity of student information system
projects: From the perspective of network embeddedness," Computers &
Education, vol. 54, no. 1, pp. 209-221, 2010.
[48] J. Zhou, and J. M. George, "When job dissatisfaction leads to creativity:
Encouraging the expression of voice," Academy of Management Journal,
vol. 44, no. 4, pp. 682-696, 2001.
[1] M. Ahuja, D. Galletta, K. Carley, "Individual centrality and performance
in virtual R&D groups: An empirical study," Management Science, vol.
49, no. 1, pp. 21-38, 2003.
[2] T. M. Amabile, Creativity in context. Boulder. CO: Westview, 1996.
[3] T. M. Amabile, "Motivating creativity in organizations: On doing what
you love and loving what you do," California Management Review, vol.
40, no. 1, pp. 39-58, 1997.
[4] A. C. Amason, "Distinguishing the effects of functional and
dysfunctional conflict on strategic decision making: Resolving a paradox
for top management teams," Academy of Management Journal, vol. 39,
pp. 123-148. 1996.
[5] R. P. Bagozzi, and Y. Yi, "On the evaluation of structural equation
models," Academy of Marketing Science, vol. 16, no. 1, pp. 74-94. 1988.
[6] M. Bhandar, S. L. Pan, and B. C. Y. Tan, "Towards understanding the
roles of social capital in knowledge integration: A case studey of a
collaborative information systems project," Journal of the American
Society for Information Science and Technology, vol. 58, no. 2, pp.
263-274, 2007.
[7] C. H. Bixler, "Knowledge management and the learning organization
converge," KM World, vol. 11, no. 4, pp. 18-19. 2002.
[8] A. Bubshait, and G. Farooq, "Team building and project success," Cost
Engineering, vol. 41, pp. 34-38. 1999.
[9] W. W. Chin, "Issues and opinion on structural equation modeling," MIS
Quarterly, vol. 22, no. 1, pp. vii-xvi. 1998.
[10] S. G. Cohen, and D. E. Bailey, "What makes teams work: Group
effectiveness research from the shop floor to the executive suite,"
Information of Management, vol. 23, no. 3, pp. 239-290, 1997.
[11] B. Curtis, H. Krasner, and N. Iscoe, "A field study of the software design
process for large systems," Communication of the ACM, vol. 31, no. 11,
pp. 1268-1287, 1988.
[12] P. Drucker, "The coming of the new organization," Harvard Business
Review, vol. 66, no. 1, pp. 45-54, 1998.
[13] M. du Plessis, "Drivers of knowledge management in the corporate
environment," International Journal of Information Management, vol.
25, no. 3, pp. 193-202, 2005.
[14] C. Fornell, and D. Larcker, "Evaluating structural equation models with
unobservable variables and measurement error," Journal of Marketing
Research, vol. 18, pp. 39-50, 1981.
[15] B. S. Gardner, and S. J. Korth, "A framework for learning to work in
teams," Journal of Education for Business, pp. 28-33, 1998.
[16] J. George, "Personality, affect, and behavior in groups," Journal of
Applied Psychology, vol. 75, pp. 107-116, 1990.
[17] P. S. Goodman, E. C. Ravlin, and M. Schminke, Understanding groups in
organizations. In L.L. Cummings & B.M. Staw (Eds), Leadership,
participation, and group Behavior (pp. 323-385). Greenwich, CT: JAI
Press, 1990.
[18] R. M. Grant, "Toward a knowledge-based theory of the firm," Strategic
Management Journal, vol. 17, Special 2, pp. 109-122, 1996.
[19] J. R. Hackman, The design of work teams. In J.W. Lorsch (Eds.),
Handbook of organizational behavior (pp. 315-342). Englewood Cliffs,
NJ: Prentice-Hall, 1987.
[20] J. F. Hair, R.E. Anderson, R.L. Tatham, and W.C. Black, Multivariate
data analysis. New Jersey: Prentice-Hall, Inc. 1998.
[21] E. V. Hilke, Cooperative learning. Bloomington: Phi Delta Kappa
Educational Foundatio, 1990.
[22] B. Hooff, and M. Huysman, "Management knowledge sharing: Emergent
and engineering approaches," Information and Management, vol. 46, no.
1, pp. 1-8, 2009.
[23] G. T. M. Hult, R. F. Hurley, L. C. Giunipero, and Jr. E. L. Nichols,
"Organizational learning in global purchasing: A model and test of
internal users and corporate buyers," Decision Sciences, vol. 31, no. 2,
pp. 293-325, 2000.
[24] L. R. James, R. G. Demaree, and G. Wolf, "rwg: An Assessment of
within-group interrater agreement," Journal of Applied Psychology, 78,
pp. 306-309, 1993.
[25] B. D. Janz, "Self-directed teams in IS: Correlated for improved systems
development work outcomes," Information and Management, vol. 35, no.
3, pp. 171-192, 1999.
[26] B. D. Janz, and P. Prasarnphanich, "Understanding the antecedents of
effective knowledge management: The importance of a
knowledge-centered culture," Decision Sciences, vol. 34, no. 2, pp.
351-384, 2003.
[27] J. J. Jiang, G. Klein, H. G. Hwang, J. Huang, and S. Y. Huang, "An
exploration of the relationship between software development process
maturity and project performance," Information & Management, vol. 41,
pp. 279-288, 2004.
[28] D. W. Johnson, and R. T. Johnson, Circles of Learning, Alexandria. VA:
Association for Supervision and Curriculum Development, 1988.
[29] D. W. Johnson, and R. T. Johnson, Cooperation and competition: Theory
and research. Edina, MN: Interaction Book Company, 1989.
[30] J. Kasof, "Social determinants of creativity: Status expectations and the
evaluation of original products, Advances in Group Processes, vol. 12,
pp. 167-220, 1995.
[31] R. A. Lonning, "Effect of cooperative learning strategies on student
verbal interactions and achievement during conceptual change
instruction in 10th grade general science," Journal of Research in
Science Teaching, vol. 30, no. 9, pp. 1087-1101, 1993.
[32] A. Mikkelsen, and K. Gronhaug, "Measuring organizational learning
climate: A cross-notional replication and instrument validation study
among public sector employees," Review of Public Personnel
Administration, vol. 19, no. 4, pp. 31-44, 2000.
[33] M. D. Mumford, and S. B. Gustafson, "Creativity syndrome: Integration,
application, and innovation," Psychological Bulletin, vol. 103, pp. 27-43,
1988.
[34] J. Nahapiet, and S. Ghoshal, "Social capital, intellectual capital, and the
organizational advantage," The Academy of Management Review, vol.
23, no. 2, pp. 242-266, 1998.
[35] S. R. Nidumolu, "A comparison of the structural contingency and
risk-based perspective on coordination in software-development
projects," Journal of Management Information Systems, vol. 13, no. 2,
pp. 77-113, 1996.
[36] J. C. Nunnally, Psychometric Theory. New York: McGraw-Hill, 1978.
[37] G. OKhuysen, and K. Eisenhardt, "Integrating knowledge in groups: How
formal interventions enable flexibility," Organization Science, vol. 13,
no. 4, pp. 370-386, 2002.
[38] C. Okoli, and W. Oh, "Investigating recognition-based performance in an
open content community: A social capital perspective," Information and
Management, vol. 44, pp. 240-252, 2007.
[39] A. F. Osborn, Your creative power: How to use imagination. New York:
Charles Scribner-s Sons, 1948.
[40] R. Putman, Making democracy work: Civic traditions in modern Italy.
Princeton, NJ: Princeton University Press, 1993.
[41] R. E. Slavin, Cooperative learning. New York: The social psychology of
the primary school, 1990.
[42] R. J. Sternberg, and T.I. Lubart, Defying the crowd: Cultivating creativity
in a culture of conformity. New York: The Free Press, 1995.
[43] A. Tiwana, A. Bharadwaj, V. Sambamurthy, "The antecedents of
information systems development capability in firms: A knowledge
integration perspective," in Twenty-Fourth International Conference on
Information Systems, 2003.
[44] A. Tiwana, and E. McLean, "Expertise integration and creativity
information systems development," Journal of Management Information
Systems, vol. 22, no. 1, pp. 13-43. 2005.
[45] M. J. Waller, "The timing of adaptive group responses to nonroutine
events," Academy of Management Journal, vol. 42, no. 2, pp. 127-137,
1999.
[46] H. Wold, Systems under indirect observation using PLS. In C. Fornell
(Eds.), A second generation of multivariate analysis (pp. 325-347). New
York: Praeger, 1982
[47] H. L. Yang, and H. H. Cheng, "Creativity of student information system
projects: From the perspective of network embeddedness," Computers &
Education, vol. 54, no. 1, pp. 209-221, 2010.
[48] J. Zhou, and J. M. George, "When job dissatisfaction leads to creativity:
Encouraging the expression of voice," Academy of Management Journal,
vol. 44, no. 4, pp. 682-696, 2001.
@article{"International Journal of Business, Human and Social Sciences:53556", author = "Hsiu-Hua Cheng", title = "The Effect of Social Capital on Creativity in Information Systems Development Projects: The Mediating Effect of Knowledge Integration", abstract = "This study analyzed the creativity of student teams
participating in an exploratory information system development
project (ISDP) and examined antecedents of their creativity. By using
partial least squares (PLS) to analyze a sample of thirty-six teams
enrolled in an information system department project training course
that required three semesters of project-based lessons, the results
found social capitals (structural, relational and cognitive social capital)
positively influence knowledge integration. However, relational social
capital does not significantly influence knowledge integration.
Knowledge integration positively affects team creativity. This study
also demonstrated that social capitals significantly influence team
creativity through knowledge integration. The implications of our
findings for future research are discussed.", keywords = "Information system development project (ISDP),
Social capital, Knowledge integration, Team creativity.", volume = "6", number = "4", pages = "464-6", }
