SAP: A Smart Amusement Park System for Tourist Services
Many existing amusement parks have been operated
with assistance of a variety of information and communications
technologies to design friendly and efficient service systems for
tourists. However, these systems leave various levels of decisions to
tourists to make by themselves. This incurs pressure on tourists and
thereby bringing negative experience in their tour. This paper
proposes a smart amusement park system to offer each tourist the
GPS-based customized plan without tourists making decisions by
themselves. The proposed system consists of the mobile app
subsystem, the central subsystem, and the detecting/counting
subsystem. The mobile app subsystem interacts with the central
subsystem. The central subsystem performs the necessary computing
and database management of the proposed system. The
detecting/counting subsystem aims to detect and compute the number
of visitors to an attraction. Experimental results show that the
proposed system can not only work well, but also provide an
innovative business operating model for owners of amusement parks.
[1] Website of Tourism Bureau, M.O.T.C. Republic of China (Taiwan).
Section 1.1 (Online). Available:
http://admin.taiwan.net.tw/upload/contentfile/auser/b/wpage/chp1/1_1.1
.htm
[2] Website of Walt Disney World Resort (Online). Available:
https://disneyworld.disney.go.com/
[3] Website of Universal Orlando Resort (Online). Available:
https://www.universalorlando.com/Home.aspx
[4] Website of Ocean Park Hong Kong (Online). Available:
http://www.oceanpark.com.hk/html/en/home/
[5] Website of Janfusun Fancy World (Online). Available:
http://fancyworld.janfusun.com.tw/en/ [6] Website of Leofoo Village Theme Park (Online). Available:
http://www1.leofoo.com.tw/village/en/Info.aspx
[7] Mobile app with title "My Disney Experience" on Google Play, (Online).
Available:
https://play.google.com/store/apps/details?id=com.disney.mdx.wdw.goo
gle
[8] Mobile app with title "My Disney Experience - Walt Disney World" on
App Store, (Online). Available:
https://itunes.apple.com/app/id547436543
[9] Mobile app with title "Universal Orlando® Resort App" on Google Play,
(Online). Available:
https://play.google.com/store/apps/details?id=com.universalstudios.orla
ndoresort
[10] Mobile app with title "The Official Universal Orlando® Resort App" on
App Store, (Online). Available:
https://itunes.apple.com/tw/app/official-universal-orlando/id878217080
[11] Mobile app with title "Ocean Park Hong Kong" on Google Play, (Online).
Available:
https://play.google.com/store/apps/details?id=com.oceanpark.mobileapp
[12] Mobile app with title "Ocean Park Hong Kong" on App Store, (Online).
Available:
https://itunes.apple.com/hk/app/ocean-park-hong-kong/id554122091
[13] Mobile app with title "Janfusun Fancyworld" on Google Play, (Online).
Available:
https://play.google.com/store/apps/details?id=tw.com.rainmaker.jfs
[14] Mobile app with title "Janfusun Fancyworld" on App Store, (Online).
Available:
https://itunes.apple.com/tw/app/jian-hu-shan-shi-jie/id680988811?mt=8
[15] Mobile app with title "Leofoo Village with Fun" on Google Play,
(Online). Available:
https://play.google.com/store/apps/details?id=com.uni.leofoo
[16] Mobile app with title "Leofoo Village with Fun" on App Store, (Online).
Available:
https://itunes.apple.com/tw/app/liu-fu-cun-hao-hao-wan/id862930941?
mt=8
[17] Webpage with title "With FastPass+, The Forecast Is More Magic,"
(Online). Available:
https://disneyworld.disney.go.com/plan/my-disney-experience/fastpassplus/
[18] Webpage with title "Universal ExpressSM Passes," (Online). Available:
https://www.universalorlando.com/Theme-Park-Tickets/Universal-Expr
ess/Express-Passes.aspx
[19] Webpage with title "The Google Maps Directions API," (Online).
Available:
https://developers.google.com/maps/documentation/directions/
[20] V. Vukadinovic, F. Dreier, and S. Mangold, "A simple framework to
simulate the mobility and activity of theme park visitors," in Proc. 2011
Winter Simulation Conf., pp.3253-3265.
[1] Website of Tourism Bureau, M.O.T.C. Republic of China (Taiwan).
Section 1.1 (Online). Available:
http://admin.taiwan.net.tw/upload/contentfile/auser/b/wpage/chp1/1_1.1
.htm
[2] Website of Walt Disney World Resort (Online). Available:
https://disneyworld.disney.go.com/
[3] Website of Universal Orlando Resort (Online). Available:
https://www.universalorlando.com/Home.aspx
[4] Website of Ocean Park Hong Kong (Online). Available:
http://www.oceanpark.com.hk/html/en/home/
[5] Website of Janfusun Fancy World (Online). Available:
http://fancyworld.janfusun.com.tw/en/ [6] Website of Leofoo Village Theme Park (Online). Available:
http://www1.leofoo.com.tw/village/en/Info.aspx
[7] Mobile app with title "My Disney Experience" on Google Play, (Online).
Available:
https://play.google.com/store/apps/details?id=com.disney.mdx.wdw.goo
gle
[8] Mobile app with title "My Disney Experience - Walt Disney World" on
App Store, (Online). Available:
https://itunes.apple.com/app/id547436543
[9] Mobile app with title "Universal Orlando® Resort App" on Google Play,
(Online). Available:
https://play.google.com/store/apps/details?id=com.universalstudios.orla
ndoresort
[10] Mobile app with title "The Official Universal Orlando® Resort App" on
App Store, (Online). Available:
https://itunes.apple.com/tw/app/official-universal-orlando/id878217080
[11] Mobile app with title "Ocean Park Hong Kong" on Google Play, (Online).
Available:
https://play.google.com/store/apps/details?id=com.oceanpark.mobileapp
[12] Mobile app with title "Ocean Park Hong Kong" on App Store, (Online).
Available:
https://itunes.apple.com/hk/app/ocean-park-hong-kong/id554122091
[13] Mobile app with title "Janfusun Fancyworld" on Google Play, (Online).
Available:
https://play.google.com/store/apps/details?id=tw.com.rainmaker.jfs
[14] Mobile app with title "Janfusun Fancyworld" on App Store, (Online).
Available:
https://itunes.apple.com/tw/app/jian-hu-shan-shi-jie/id680988811?mt=8
[15] Mobile app with title "Leofoo Village with Fun" on Google Play,
(Online). Available:
https://play.google.com/store/apps/details?id=com.uni.leofoo
[16] Mobile app with title "Leofoo Village with Fun" on App Store, (Online).
Available:
https://itunes.apple.com/tw/app/liu-fu-cun-hao-hao-wan/id862930941?
mt=8
[17] Webpage with title "With FastPass+, The Forecast Is More Magic,"
(Online). Available:
https://disneyworld.disney.go.com/plan/my-disney-experience/fastpassplus/
[18] Webpage with title "Universal ExpressSM Passes," (Online). Available:
https://www.universalorlando.com/Theme-Park-Tickets/Universal-Expr
ess/Express-Passes.aspx
[19] Webpage with title "The Google Maps Directions API," (Online).
Available:
https://developers.google.com/maps/documentation/directions/
[20] V. Vukadinovic, F. Dreier, and S. Mangold, "A simple framework to
simulate the mobility and activity of theme park visitors," in Proc. 2011
Winter Simulation Conf., pp.3253-3265.
@article{"International Journal of Business, Human and Social Sciences:71048", author = "Pei-Chun Lee and Sheng-Shih Wang and Pei-Hsuan Ku", title = "SAP: A Smart Amusement Park System for Tourist Services", abstract = "Many existing amusement parks have been operated
with assistance of a variety of information and communications
technologies to design friendly and efficient service systems for
tourists. However, these systems leave various levels of decisions to
tourists to make by themselves. This incurs pressure on tourists and
thereby bringing negative experience in their tour. This paper
proposes a smart amusement park system to offer each tourist the
GPS-based customized plan without tourists making decisions by
themselves. The proposed system consists of the mobile app
subsystem, the central subsystem, and the detecting/counting
subsystem. The mobile app subsystem interacts with the central
subsystem. The central subsystem performs the necessary computing
and database management of the proposed system. The
detecting/counting subsystem aims to detect and compute the number
of visitors to an attraction. Experimental results show that the
proposed system can not only work well, but also provide an
innovative business operating model for owners of amusement parks.", keywords = "Amusement park, location-based service (LBS),
mobile app, tourist service.", volume = "9", number = "10", pages = "3407-6", }