This paper challenges the relevance of knowledgebased
management research by arguing that the majority of the
literature emphasizes information and knowledge provision instead of
their business usage. For this reason the related processes are
considered valuable and eligible as such, which has led to
overlapping nature of knowledge-based management disciplines. As
a solution, this paper turns the focus on the information usage. Value
of knowledge and respective management tasks are then defined by
the business need and the knowledge-user becomes the main actor.
The paper analyses the prevailing literature streams and recognizes
the need for a more focused and robust understanding of knowledgebased
value creation. The paper contributes by synthetizing the
existing literature and pinpointing the essence of knowledge-based
management disciplines.
[1] K.M. Wiig, "Knowledge Management: An Introduction and
Perspective", Journal of Knowledge Management, vol. 1, no. 1, pp.6-14,
1997.
[2] J. Barney, "Firm Resources and Sustained Competitive Advantage",
Journal of Management, vol. 17, no. 1, pp. 99-120, 1991.
[3] J. Kraaijenbrink, J.C. Spender, and A.J. Groen, "The Resource-Based
View: A Review and Assessment of its Critiques", Journal of
Management, vol. 36, pp. 349-372, 2010.
[4] R.M. Grant, "Toward a Knowledge-Based Theory of the Firm",
Strategic Management Journal, vol. 17, Special Issue: Knowledge and
the Firm, pp.109-122, Winter 1996.
[5] J.C. Spender, (1996) "Making Knowledge the Basis of a dynamic theory
of the firm", Strategic Management Journal, vol. 17, Special Issue:
Knowledge and the Firm, pp. 45-62, Winter 1996.
[6] J.G. March, "Exploration and exploitation in organizational learning",
Organization Science, vol. 2, no. 1, pp. 71-87, 1991.
[7] M.H. Zack, "Developing a Knowledge Strategy", California
Management Review, vol. 41, no. 3, pp. 125-145, 1999.
[8] C. Choo, "The Knowing Organization: how organizations use
information to construct meaning, create knowledge and make
decisions", International Journal of Information Management, vol. 16,
no. 5, pp. 329-340, 1996.
[9] I. Nonaka, "A Dynamic Theory of Organizational Knowledge Creation",
Organization Science, vol. 5, no. 1, pp.14-37, 1994.
[10] V. Pirttimäki, Business Intelligence as a Managerial Tool in Large
Finnish Companies, Doctoral dissertation, TUT Publication 646,
Tampere: Tampere University of Technology, 2007.
[11] P. Kujansivu, Intellectual capital management: Understanding why
Finnish Companies Do Not Apply intellectual Capital Management
Models, Doctoral dissertation, TUT Publication 747, Tampere: Tampere
University of Technology, 2008.
[12] S. Newell, M. Robertson, H. Scarbrough, and J. Swan, Managing
Knowledge Work, Basingstoke: Palgrave Macmillan, 2002.
[13] J. Walsh, and G. Ungson, "Organizational memory", Academy of
Management Review, vol. 16, no. 1, pp.57-91, 1991.
[14] E.W. Stein, and V. Zwass, "Actualizing organizational memory with
information systems", Information Systems Research, vol. 6, no 2, pp.
85-117, 1995.
[15] T. Gilad, and B. Gilad, "SMR Forum: Business Intelligence - the Quiet
Revolution", Sloan Management Review, vol. 27, no. 4, pp. 53-61,
1986.
[16] L. Kahaner, Competitive Intelligence: how to Gather, Analyze, and Use
Information to Move Your Business to the Top. New York: Touchstone,
1996.
[17] C.S. Fleisher, "An introduction to the management and practice of
competitive intelligence (CI)" in Managing frontiers in competitive
intelligence, C.S. Fleisher and D.L. Blenkhorn, Eds. Westport, CT:
Quorum Books, 2001, pp. 3-18.
[18] V. Vuori, Social Media Changing the Competitive Intelligence Process:
Elicitation of Employees- Competitive Knowledge, Doctoral dissertation,
TUT Publication 1001, Tampere: Tampere University of Technology,
2011.
[19] M. Alavi, and Leidner, D, "Review: Knowledge Management and
Knowledge Management Systems: Conceptual Foundations and
Research Issues", MIS Quarterly, vol. 25, no. 1, pp.107-136, 2001.
[20] M. Polanyi, Personal Knowledge: Towards a Post-Critical Philosophy,
Chicago: University of Chicago Press, 1974.
[21] J.C. Spender, "Organizational knowledge, collective practice and
Penrose rents", International Business Review, vol. 3, no. 4, pp. 353-
367, 1994.
[22] V. Albino, C. A. Garavelli, and G. Schiuma, "Knowledge transfer and
inter-firm relationships in industrial districts: the role of the leader firm",
Technovation, vol. 19, pp. 53-63, 1999.
[23] G. Szulanski, "Exploring internal stickiness: impediments to the transfer
of best practice within the firm", Strategic Management Journal, vol.
17, pp. 27-43, 1996.
[24] L. Argote, and P. Ingram, "Knowledge transfer: a basis for competitive
advantage in firms", Organizational Behavior and Human Decision
Processes, vol. 82, no. 1, pp. 150-169, 2000.
[25] J. Mu, G. Peng, and E. Love, "Interfirm networks, social capital, and
knowledge flow", Journal of Knowledge Management. vol. 12, no. 4,
pp. 86-100, 2008.
[26] I. Nonaka, and H. Takeuchi, The Knowledge Creating Company: How
Japanese Companies Create the Dynamics of Innovation. New York:
Oxford University Press, 1995.
[27] Y. Malhotra, "From Information Management to Knowledge
Management: Be-yond the 'Hi-tech Hidebound' Systems", in Knowledge
Management for the Information Professional, K. Srikantaiah, and
M.E.D. Koenig, Eds. Medford, N. J: Information Today Inc, 37-61,
2000.
[28] M.T. Hansen, N. Nohria, and T. Tierney, "What-s your strategy for
managing Knowledge?" Harvard Business Review, pp. 106-116, March-
April, 1999.
[29] B. Lev, Intangibles. Management, Measurement, and Reporting,
Washington, DC: Brookings Institution Press, 2001.
[30] A. Seetharaman, H. Sooria, and A.S. Saravanan, "Intellectual Capital
Accounting and Reporting in The Knowledge Economy", Journal of
Intellectual Capital, vol. 3, no. 2, pp.128-148, 2002.
[31] K-E. Sveiby, The New Organizational Wealth: Managing and
Measuring Knowledge-Based Assets, San Francisco: Berrett-Koehler,
1997.
[32] D. Andriessen, "IC valuation and measurement: classifying the state of
the art", Journal of Intellectual Capital, vol. 5, no. 2, pp. 230-242, 2004.
[33] R. K. Srivastava, L. Fahey, and H.K. Christensen, "The resource-based
view and marketing: The role of market-based assets in gaining
competitive advantage", Journal of Management, vol. 27, pp. 777-802,
2001.
[34] S.L. Vargo, and R.F. Lusch, (2004). "Evolving to a New Dominant
Logic for Marketing", Journal of Marketing, vol. 68, no. 1, pp.1-17,
2004.
[35] J. Spohrer, P. P. Maglio, J. Bailey, and D. Gruhl, (2007). "Steps toward a
science of service systems", Computer, vol. 40, pp. 71-77, 2007.
[36] Vargo, SL., Maglio, P.P. and Akaka, M.A. "On Value and Value
Creation: A Service Systems and Service Logic Perspective", European
Management Journal, vol. 26, pp. 145-152, 2008.
[1] K.M. Wiig, "Knowledge Management: An Introduction and
Perspective", Journal of Knowledge Management, vol. 1, no. 1, pp.6-14,
1997.
[2] J. Barney, "Firm Resources and Sustained Competitive Advantage",
Journal of Management, vol. 17, no. 1, pp. 99-120, 1991.
[3] J. Kraaijenbrink, J.C. Spender, and A.J. Groen, "The Resource-Based
View: A Review and Assessment of its Critiques", Journal of
Management, vol. 36, pp. 349-372, 2010.
[4] R.M. Grant, "Toward a Knowledge-Based Theory of the Firm",
Strategic Management Journal, vol. 17, Special Issue: Knowledge and
the Firm, pp.109-122, Winter 1996.
[5] J.C. Spender, (1996) "Making Knowledge the Basis of a dynamic theory
of the firm", Strategic Management Journal, vol. 17, Special Issue:
Knowledge and the Firm, pp. 45-62, Winter 1996.
[6] J.G. March, "Exploration and exploitation in organizational learning",
Organization Science, vol. 2, no. 1, pp. 71-87, 1991.
[7] M.H. Zack, "Developing a Knowledge Strategy", California
Management Review, vol. 41, no. 3, pp. 125-145, 1999.
[8] C. Choo, "The Knowing Organization: how organizations use
information to construct meaning, create knowledge and make
decisions", International Journal of Information Management, vol. 16,
no. 5, pp. 329-340, 1996.
[9] I. Nonaka, "A Dynamic Theory of Organizational Knowledge Creation",
Organization Science, vol. 5, no. 1, pp.14-37, 1994.
[10] V. Pirttimäki, Business Intelligence as a Managerial Tool in Large
Finnish Companies, Doctoral dissertation, TUT Publication 646,
Tampere: Tampere University of Technology, 2007.
[11] P. Kujansivu, Intellectual capital management: Understanding why
Finnish Companies Do Not Apply intellectual Capital Management
Models, Doctoral dissertation, TUT Publication 747, Tampere: Tampere
University of Technology, 2008.
[12] S. Newell, M. Robertson, H. Scarbrough, and J. Swan, Managing
Knowledge Work, Basingstoke: Palgrave Macmillan, 2002.
[13] J. Walsh, and G. Ungson, "Organizational memory", Academy of
Management Review, vol. 16, no. 1, pp.57-91, 1991.
[14] E.W. Stein, and V. Zwass, "Actualizing organizational memory with
information systems", Information Systems Research, vol. 6, no 2, pp.
85-117, 1995.
[15] T. Gilad, and B. Gilad, "SMR Forum: Business Intelligence - the Quiet
Revolution", Sloan Management Review, vol. 27, no. 4, pp. 53-61,
1986.
[16] L. Kahaner, Competitive Intelligence: how to Gather, Analyze, and Use
Information to Move Your Business to the Top. New York: Touchstone,
1996.
[17] C.S. Fleisher, "An introduction to the management and practice of
competitive intelligence (CI)" in Managing frontiers in competitive
intelligence, C.S. Fleisher and D.L. Blenkhorn, Eds. Westport, CT:
Quorum Books, 2001, pp. 3-18.
[18] V. Vuori, Social Media Changing the Competitive Intelligence Process:
Elicitation of Employees- Competitive Knowledge, Doctoral dissertation,
TUT Publication 1001, Tampere: Tampere University of Technology,
2011.
[19] M. Alavi, and Leidner, D, "Review: Knowledge Management and
Knowledge Management Systems: Conceptual Foundations and
Research Issues", MIS Quarterly, vol. 25, no. 1, pp.107-136, 2001.
[20] M. Polanyi, Personal Knowledge: Towards a Post-Critical Philosophy,
Chicago: University of Chicago Press, 1974.
[21] J.C. Spender, "Organizational knowledge, collective practice and
Penrose rents", International Business Review, vol. 3, no. 4, pp. 353-
367, 1994.
[22] V. Albino, C. A. Garavelli, and G. Schiuma, "Knowledge transfer and
inter-firm relationships in industrial districts: the role of the leader firm",
Technovation, vol. 19, pp. 53-63, 1999.
[23] G. Szulanski, "Exploring internal stickiness: impediments to the transfer
of best practice within the firm", Strategic Management Journal, vol.
17, pp. 27-43, 1996.
[24] L. Argote, and P. Ingram, "Knowledge transfer: a basis for competitive
advantage in firms", Organizational Behavior and Human Decision
Processes, vol. 82, no. 1, pp. 150-169, 2000.
[25] J. Mu, G. Peng, and E. Love, "Interfirm networks, social capital, and
knowledge flow", Journal of Knowledge Management. vol. 12, no. 4,
pp. 86-100, 2008.
[26] I. Nonaka, and H. Takeuchi, The Knowledge Creating Company: How
Japanese Companies Create the Dynamics of Innovation. New York:
Oxford University Press, 1995.
[27] Y. Malhotra, "From Information Management to Knowledge
Management: Be-yond the 'Hi-tech Hidebound' Systems", in Knowledge
Management for the Information Professional, K. Srikantaiah, and
M.E.D. Koenig, Eds. Medford, N. J: Information Today Inc, 37-61,
2000.
[28] M.T. Hansen, N. Nohria, and T. Tierney, "What-s your strategy for
managing Knowledge?" Harvard Business Review, pp. 106-116, March-
April, 1999.
[29] B. Lev, Intangibles. Management, Measurement, and Reporting,
Washington, DC: Brookings Institution Press, 2001.
[30] A. Seetharaman, H. Sooria, and A.S. Saravanan, "Intellectual Capital
Accounting and Reporting in The Knowledge Economy", Journal of
Intellectual Capital, vol. 3, no. 2, pp.128-148, 2002.
[31] K-E. Sveiby, The New Organizational Wealth: Managing and
Measuring Knowledge-Based Assets, San Francisco: Berrett-Koehler,
1997.
[32] D. Andriessen, "IC valuation and measurement: classifying the state of
the art", Journal of Intellectual Capital, vol. 5, no. 2, pp. 230-242, 2004.
[33] R. K. Srivastava, L. Fahey, and H.K. Christensen, "The resource-based
view and marketing: The role of market-based assets in gaining
competitive advantage", Journal of Management, vol. 27, pp. 777-802,
2001.
[34] S.L. Vargo, and R.F. Lusch, (2004). "Evolving to a New Dominant
Logic for Marketing", Journal of Marketing, vol. 68, no. 1, pp.1-17,
2004.
[35] J. Spohrer, P. P. Maglio, J. Bailey, and D. Gruhl, (2007). "Steps toward a
science of service systems", Computer, vol. 40, pp. 71-77, 2007.
[36] Vargo, SL., Maglio, P.P. and Akaka, M.A. "On Value and Value
Creation: A Service Systems and Service Logic Perspective", European
Management Journal, vol. 26, pp. 145-152, 2008.
@article{"International Journal of Business, Human and Social Sciences:60120", author = "Harri Laihonen and Antti Lönnqvist", title = "Re-Thinking Knowledge-Based Management", abstract = "This paper challenges the relevance of knowledgebased
management research by arguing that the majority of the
literature emphasizes information and knowledge provision instead of
their business usage. For this reason the related processes are
considered valuable and eligible as such, which has led to
overlapping nature of knowledge-based management disciplines. As
a solution, this paper turns the focus on the information usage. Value
of knowledge and respective management tasks are then defined by
the business need and the knowledge-user becomes the main actor.
The paper analyses the prevailing literature streams and recognizes
the need for a more focused and robust understanding of knowledgebased
value creation. The paper contributes by synthetizing the
existing literature and pinpointing the essence of knowledge-based
management disciplines.", keywords = "Knowledge-based, knowledge management, value
creation.", volume = "7", number = "1", pages = "186-6", }
