Performance Management Guide for Research and Development Process
Performance management seems to be essential in
business area and is also an exciting topic. Despite significant and
myriads of research efforts, performance management guide today as a
rigorous approach is still in an immature state and metrics are often
selected based on intuitive and heuristic approach. In R&D side, the
difficulty to guide the proper performance management is even more
increasing due to the natural characteristics of R&D such as unique or
domain-specific problems. In our approach, we present R&D
performance management guide considering various characteristics of
R&D side: performance evaluation objectives, dimensions, metrics,
and uncertainties of R&D sector.
[1] R. S. Kaplan and D. P. Norton, "The balanced scorecard - measures that
drive performance," Harvard Business Review, vol70. No.1-2, pp. 71-19,
1992.
[2] I. C. Kerssens-van Drongelen and J. Bilderbeek, "R&D Performance
measurement: more than choosing a set of metrics," R&D Management,
vol. 29, no. 1, pp. 35-46, 1999.
[3] I. C. Kerssens-van Drongelen, B. Nixon, and A. Pearson, "Performance
measurement in industrial R&D," International Journal of Management
Reviews, vol. 2, no. 2, pp. 111-143, 2000.
[4] J. W. Tipping, E. Zeffren, and A. R. Fusfeld, "Assessing the Value of
Your Technology," Research Technology Management, vol. 38, no. 5, pp.
22-39, 1995.
[5] V. Chiesa and F. Frattini,"Exploring the difference in performance
measurement between research and development: evident from a multiple
case study," R&D Management, vol. 37, no. 4, pp. 283-301, 2007.
[6] J. R. Hauser, "Research, Development and engineering metrics,"
Management Science, vol. 44, no. 12, pp. 1670-1689, 1998.
[1] R. S. Kaplan and D. P. Norton, "The balanced scorecard - measures that
drive performance," Harvard Business Review, vol70. No.1-2, pp. 71-19,
1992.
[2] I. C. Kerssens-van Drongelen and J. Bilderbeek, "R&D Performance
measurement: more than choosing a set of metrics," R&D Management,
vol. 29, no. 1, pp. 35-46, 1999.
[3] I. C. Kerssens-van Drongelen, B. Nixon, and A. Pearson, "Performance
measurement in industrial R&D," International Journal of Management
Reviews, vol. 2, no. 2, pp. 111-143, 2000.
[4] J. W. Tipping, E. Zeffren, and A. R. Fusfeld, "Assessing the Value of
Your Technology," Research Technology Management, vol. 38, no. 5, pp.
22-39, 1995.
[5] V. Chiesa and F. Frattini,"Exploring the difference in performance
measurement between research and development: evident from a multiple
case study," R&D Management, vol. 37, no. 4, pp. 283-301, 2007.
[6] J. R. Hauser, "Research, Development and engineering metrics,"
Management Science, vol. 44, no. 12, pp. 1670-1689, 1998.
@article{"International Journal of Mechanical, Industrial and Aerospace Sciences:59386", author = "Heejung Lee", title = "Performance Management Guide for Research and Development Process", abstract = "Performance management seems to be essential in
business area and is also an exciting topic. Despite significant and
myriads of research efforts, performance management guide today as a
rigorous approach is still in an immature state and metrics are often
selected based on intuitive and heuristic approach. In R&D side, the
difficulty to guide the proper performance management is even more
increasing due to the natural characteristics of R&D such as unique or
domain-specific problems. In our approach, we present R&D
performance management guide considering various characteristics of
R&D side: performance evaluation objectives, dimensions, metrics,
and uncertainties of R&D sector.", keywords = "Performance management, R&D, metrics.", volume = "6", number = "12", pages = "2795-4", }