Information Technology Application for Knowledge Management in Medium-Size Businesses

Result of the study on knowledge management systems in businesses was shown that the most of these businesses provide internet accessibility for their employees in order to study new knowledge via internet, corporate website, electronic mail, and electronic learning system. These business organizations use information technology application for knowledge management because of convenience, time saving, ease of use, accuracy of information and knowledge usefulness. The result indicated prominent improvements for corporate knowledge management systems as the following; 1) administrations must support corporate knowledge management system 2) the goal of corporate knowledge management must be clear 3) corporate culture should facilitate the exchange and sharing of knowledge within the organization 4) cooperation of personnel of all levels must be obtained 5) information technology infrastructure must be provided 6) they must develop the system regularly and constantly. 

• S. Thongchai

• Business organizations
• information technology application
• knowledge management systems
• and prominent improvements.

[1] E. Turban, E. Mclean, and J.Witherbe,Introduction to Information Technology. Toronto: John Wiley & Sons, 2004.
[2] E. Turban, D.Leidner, E. Mclean, andJ. Wetherbe, Information technology for management: transforming organizations in the digital economy, 5th ed. Hoboben, NJ: John Wiley & Sons (Asia), 2006.
[3] G. Probst, S. Raub, and K. Romhardt,Managing Knowledge Building Blocks for Success.England: John Willey & Sons Ltd, 2000.
[4] S. Chatarat, The Relationship between the Effectiveness of Knowledge Management and Business Performance for Silk Product in Mahasarakharm,Mahasarakharm: Mahasarakharm University, 2008.
[5] L. Dararat, The Development of Knowledge Management by Learning from an Integrated Approach to Enhance the Learning Dynamics for Bank Employees, Bangkok: Chulalongkorn University, 2010.
[6] T. Phanamas, Knowledge Transfer for Tamarind Production and Community Business, Bangkok: Kasetsart University, 2004.
[7] S. Manthana, The Study of Knowledge Management Application for Thai Rung Partners Group, Bangkok: Thonburi University, 1012.
[8] S. Sriprai, Information System and Technology for Knowledge Management, Bangkok: Se-Education Public Company Limited, 2006.
[9] M. U. Borghoff, and P. Remo, "Information technology for knowledge management,”Journal of Universal Computer Science, vol. 3, no. 8,pp. 835 - 842, 1997.
[10] T. Huseyin, "Information technology relatedness, knowledge management capability and performance of multi-business firms,”MIS Quarterly., vol. 29, no. 2, pp. 311 - 334, 2005.