Green Lean TQM Practices in Malaysian Automotive Companies

Green Lean Total Quality Management (TQM) System is a system comprises of Environmental Management System (EMS) practices which is integrated to TQM with Lean Manufacturing (LM) principles. The ultimate goal of this system is to focus on achieving total customer satisfaction and environmental care by removing eight wastes available in any process in an organization. A survey questionnaire was developed and distributed to 30 highly active automotive vendors in Malaysia and analyzed by SPSS v.17. It was found out that some vendors have been practicing TQM and LM while some have started to implement EMS. This study is only focusing on highly active companies that have been involved in MAJAICO Program and Proton Vendor Development Program. This is the first study conducted to know the current status of TQM, LM and EMS practices in highly active automotive companies in Malaysia. It was found out that EMS has been practiced by 16 companies out of 30. Within these 16 companies the approach is more holistic and green. This is a preliminary study that combined 4 awards practices, ISO/TS16949, Toyota Production System SAEJ4000, MAJAICO Lean Production System and EMS.

Authors:

• Noor Azlina Mohd Salleh
• Salmiah Kasolang
• Ahmed Jaffar

Keywords:

• Automotive Industry
• Lean Manufacturing
• Operational Engineering Management
• Total Quality Management. Environmental Management System.

References:

[1] S.Taj, "Lean manufacturing performance in China: assessment of 65
manufacturing plants," Journal of Manufacturing Technology Management, vol.19, pp 217-234, 2, 2008.
[2] N.A.M.Salleh, S.Kasolang and A.Jaffar "Lean TQM Automotive Factory Model System," World Academy of Science, Engineering and
Technology, vol. 79, pp 627-633, 2011.
[3] National Automotive Policy, "Malaysia Automotive Institute," [online]2012. http://www.mai.org.my - national automotive policy
(Accessed: 5 May 2012).
[4] S.F.Lim, "Empirical study on the perception of lean manufacturing
practices in Penang manufacturing companies," MBA dissertation,
Universiti Sains Malaysia, Malaysia,2000,unpublished.
[5] Vendor Development Unit, "List of Vendors," Report Vendor Development Unit, PROTON BERHAD, 2009, unpublished.
[6] Y.C. Wong, , K.Y. Wong, A. Ali, "A study on lean manufacturing
implementation in the Malaysian electrical and electronics industry.,"
European Journal of Scientific Research, vol. . 38, pp. 521 - 535, 4
2009.
[7] R. Jusoh, D. N. Ibrahim, and Y. Zainuddin, ."The performance
consequence of multiple performance measures usage: evidence from the
Malaysian manufacturers," International Journal of Productivity and
Performance Management, vol. 57, pp. 119-136, 2008.
[8] S. Ahmed, and M. Hassan, "Survey and case investigation on application
of quality management tools and techniques in SMIs," International
Journal of Quality and Reliability Management, vol. 20, pp. 795-826,
2003.