Determining the Criteria and their Importance Level of Calibration Supplier Selection
Quality control is the crucial step for ISO 9001
Quality System Management Standard for companies. While
measuring the quality level of both raw material and semi
product/product, the calibration of the measuring device is an
essential requirement. Calibration suppliers are in the service sector
and therefore the calibration supplier selection is becoming a worthy
topic for improving service quality.
This study presents the results of a questionnaire about the
selection criteria of a calibration supplier. The questionnaire was
applied to 103 companies and the results are discussed in this paper.
The analysis was made with MINITAB 14.0 statistical programs.
“Competence of documentations" and “technical capability" are
defined as the prerequisites because of the ISO/IEC17025:2005
standard. Also “warranties and complaint policy", “communication",
“service features", “quality" and “performance history" are defined as
very important criteria for calibration supplier selection.
[1] G. W. Dickson, "An analysis of vendor selection systems and
decisions," Journal of Purchasing, vol.2, pp. 5-17, 1966.
[2] Webwe C. A., Current J.R. and Benton W.C., "Vendor selection criteria
and methods", European Journal of Operational Research, vol. 50, pp.
2-18, 1991.
[3] Tam M.C.Y. and Tummala V.M.R., "An application of the AHP in
vendor selection of a telecommunication system", Omega, 29, 171-182
[4] Vilson E.J. "The relative importance of supplier selection criteria: A
review and update", Int. Journal of Purchasing and Materials
Management, 30(3), 35-41, 1994
[5] Tullous R., Munson J.M., "Trade offs Under Uncertainty: Implications
for industrial purchasers", International Journal of Purchasing and
Materials Management, 27(3), 24-34, 1991
[6] Bross M.E. and Zhao G. "Supplier selection process in emerging
markets- The case study of Volvo bus corporation in China", Master
thesis, Göteburg University, School of economics and Commercial Law,
2004
[7] G. Barbaroso─ƒlu and T.Yazgac, "An application of the analytic
hierarchy process to the supplier selection problem," Production and
Inventory Management Journal, 1st quarter, pp.14-21, 1997.
[8] R. Narasimhan, "An analytic approach to supplier selection," Journal of
Purchasing and Supply Management, vol.1, pp. 27-32, 1983.
[9] J.Sarkis and S. Talluri, "A model for strategic supplier selection," in
Leenders M, editor, Ninth international IPSERA conference. pp.652-
661, 2000.
[10] O. Bayazit, "Use of analytic network process in vendor selection
decisions," Benchmarking: An International Journal, vol.13, no.5,
pp.566-579, 2006.
[11] S. Talluri and R. Narasimhan, "A note on a methodology for supply
base optimization," IEEE Transactions on Engineering Management,
vol. 52, no.1, pp.130-139, 2005.
[12] G.H. Hong, S.C.Park, D.S. Jang and H.M. Rho, "An effective supplier
selection method for constructing a competitive supply-relationship,"
Expert Systems with Applications, vol. 28, no.4, pp.629-639, 2005.
[13] B. Karpak, E. Kumcu and R.R. Kasuganti, "Purchasing materials in the
supply chain: Managing a multi-objective task," European Journal of
Purchasing and Supply Management, vol.7, no.3, pp. 209-216, 2001.
[14] R. Narasimhan, S. Talluri and S.K. Mahapatra, "Multiproduct,
multicriteria model for supplier selection with product life-cycle
considerations," Decision Sciences, vol.37, no.4, pp. 577-603, 2006.
[15] V. Wadhwa and A.R.Ravindran, "Vendor selection in outsourcing,
"Computers and Operations Research, vol.34, no. 12, pp.3725-3737,
2007.
[16] C.T. Chen, C.T. Lin and S.F. Huang, "A fuzzy approach for supplier
evaluation and selection in supply chain management," International
Journal of Production Economics, vol.102, no. 2, pp.289-301, 2006.
[17] A. Sarkar and P.K.J.Mohapatra, "Evaluation of supplier capability and
performance: A method for supply base reduction," Journal of
Purchasing and Supply Management, vol.12, no.3, pp.148-163, 2006.
[18] F. Çebi and D. Bayraktar, "An integrated approach for supplier
selection," Logistics Information Management, vol.16, no.6, pp.395-
400, 2003.
[19] G. Wang, S.H. Huang and J.P. Dismukes, "Product-driven supply chain
selection using integrated multi-criteria decision-making methodology,
"International Journal of Production Economics, vol.91, no.1, pp.1-15,
2004.
[20] X. Wia and Z.Wu, "Supplier selection with multiple criteria in volume
discount environments," OMEGA International Journal of Management
Science, vol.35, no.5, pp.494-504, 2007.
[21] E.A. Demirtas and Ö. Üstün, "Analytic network process and multiperiod
goal programming integration in purchasing decisions,"
Computer and Industrial Engineering, vol.56, no.2, pp.677-690, 2009.
[22] A. Gecer, "Determining the criteria on calibration supplier selection and
multi-objective decision making approach", Master thesis, Industrial
Eng. Dept. Anadolu University, Eskisehir, Turkey, 2010.
[1] G. W. Dickson, "An analysis of vendor selection systems and
decisions," Journal of Purchasing, vol.2, pp. 5-17, 1966.
[2] Webwe C. A., Current J.R. and Benton W.C., "Vendor selection criteria
and methods", European Journal of Operational Research, vol. 50, pp.
2-18, 1991.
[3] Tam M.C.Y. and Tummala V.M.R., "An application of the AHP in
vendor selection of a telecommunication system", Omega, 29, 171-182
[4] Vilson E.J. "The relative importance of supplier selection criteria: A
review and update", Int. Journal of Purchasing and Materials
Management, 30(3), 35-41, 1994
[5] Tullous R., Munson J.M., "Trade offs Under Uncertainty: Implications
for industrial purchasers", International Journal of Purchasing and
Materials Management, 27(3), 24-34, 1991
[6] Bross M.E. and Zhao G. "Supplier selection process in emerging
markets- The case study of Volvo bus corporation in China", Master
thesis, Göteburg University, School of economics and Commercial Law,
2004
[7] G. Barbaroso─ƒlu and T.Yazgac, "An application of the analytic
hierarchy process to the supplier selection problem," Production and
Inventory Management Journal, 1st quarter, pp.14-21, 1997.
[8] R. Narasimhan, "An analytic approach to supplier selection," Journal of
Purchasing and Supply Management, vol.1, pp. 27-32, 1983.
[9] J.Sarkis and S. Talluri, "A model for strategic supplier selection," in
Leenders M, editor, Ninth international IPSERA conference. pp.652-
661, 2000.
[10] O. Bayazit, "Use of analytic network process in vendor selection
decisions," Benchmarking: An International Journal, vol.13, no.5,
pp.566-579, 2006.
[11] S. Talluri and R. Narasimhan, "A note on a methodology for supply
base optimization," IEEE Transactions on Engineering Management,
vol. 52, no.1, pp.130-139, 2005.
[12] G.H. Hong, S.C.Park, D.S. Jang and H.M. Rho, "An effective supplier
selection method for constructing a competitive supply-relationship,"
Expert Systems with Applications, vol. 28, no.4, pp.629-639, 2005.
[13] B. Karpak, E. Kumcu and R.R. Kasuganti, "Purchasing materials in the
supply chain: Managing a multi-objective task," European Journal of
Purchasing and Supply Management, vol.7, no.3, pp. 209-216, 2001.
[14] R. Narasimhan, S. Talluri and S.K. Mahapatra, "Multiproduct,
multicriteria model for supplier selection with product life-cycle
considerations," Decision Sciences, vol.37, no.4, pp. 577-603, 2006.
[15] V. Wadhwa and A.R.Ravindran, "Vendor selection in outsourcing,
"Computers and Operations Research, vol.34, no. 12, pp.3725-3737,
2007.
[16] C.T. Chen, C.T. Lin and S.F. Huang, "A fuzzy approach for supplier
evaluation and selection in supply chain management," International
Journal of Production Economics, vol.102, no. 2, pp.289-301, 2006.
[17] A. Sarkar and P.K.J.Mohapatra, "Evaluation of supplier capability and
performance: A method for supply base reduction," Journal of
Purchasing and Supply Management, vol.12, no.3, pp.148-163, 2006.
[18] F. Çebi and D. Bayraktar, "An integrated approach for supplier
selection," Logistics Information Management, vol.16, no.6, pp.395-
400, 2003.
[19] G. Wang, S.H. Huang and J.P. Dismukes, "Product-driven supply chain
selection using integrated multi-criteria decision-making methodology,
"International Journal of Production Economics, vol.91, no.1, pp.1-15,
2004.
[20] X. Wia and Z.Wu, "Supplier selection with multiple criteria in volume
discount environments," OMEGA International Journal of Management
Science, vol.35, no.5, pp.494-504, 2007.
[21] E.A. Demirtas and Ö. Üstün, "Analytic network process and multiperiod
goal programming integration in purchasing decisions,"
Computer and Industrial Engineering, vol.56, no.2, pp.677-690, 2009.
[22] A. Gecer, "Determining the criteria on calibration supplier selection and
multi-objective decision making approach", Master thesis, Industrial
Eng. Dept. Anadolu University, Eskisehir, Turkey, 2010.
@article{"International Journal of Mechanical, Industrial and Aerospace Sciences:59924", author = "Ayse Gecer and Nihal Erginel", title = "Determining the Criteria and their Importance Level of Calibration Supplier Selection", abstract = "Quality control is the crucial step for ISO 9001
Quality System Management Standard for companies. While
measuring the quality level of both raw material and semi
product/product, the calibration of the measuring device is an
essential requirement. Calibration suppliers are in the service sector
and therefore the calibration supplier selection is becoming a worthy
topic for improving service quality.
This study presents the results of a questionnaire about the
selection criteria of a calibration supplier. The questionnaire was
applied to 103 companies and the results are discussed in this paper.
The analysis was made with MINITAB 14.0 statistical programs.
“Competence of documentations" and “technical capability" are
defined as the prerequisites because of the ISO/IEC17025:2005
standard. Also “warranties and complaint policy", “communication",
“service features", “quality" and “performance history" are defined as
very important criteria for calibration supplier selection.", keywords = "Calibration, criteria of calibration supplier selection,
calibration supplier selection, questionnaire", volume = "6", number = "1", pages = "241-5", }
