Critical Success Factors of Information Technology Projects

Information Technology (IT) is being used by almost all organizations throughout the world. However its success at supporting and improving business is debatable. There is always the risk of IT project failure and studies have proven that a large number of IT projects indeed do fail. There are many components that further the success of IT projects; these have been studied in previous studies. Studies have found the most necessary components for success in software development projects, executive information systems etc. In this study previous literatures that have looked into these success promoting factors have been critically reviewed and analyzed. 15 Critical Success Factors (CSF) of IT projects were enlisted and examined. These factors can be applied to all IT projects and is not specific to a particular type of IT/IS project. A hypothesis was also generated after the evaluation of the factors.





References:
[1] Ingram, H., et al., Internalizing action learning: a company perspective. Establishing critical success factors for action learning courses. International Journal of Contemporary Hospitality Management, 2000. 12(2): p. 107-114.
[2] Selim, H.M., Critical success factors for e-learning acceptance: Confirmatory factor models. Computers & Education, 2007. 49(2): p. 396-413.
[3] Biehl, M., Success factors for implementing global information systems. Communications of the ACM, 2007. 50(1): p. 52-58.
[4] Fortune, J. and D. White, Framing of project critical success factors by a systems model. International Journal of Project Management, 2006. 24(1): p. 53-65.
[5] Lee, S. and K.-j. Kim, Factors affecting the implementation success of Internet-based information systems. Computers in Human Behavior, 2007. 23(4): p. 1853-1880.
[6] Fan, D. Analysis of critical success factors in IT project management. in Industrial and Information Systems (IIS), 2010 2nd International Conference on. 2010. IEEE.
[7] McLeod, L. and S.G. MacDonell, Factors that affect software systems development project outcomes: A survey of research. ACM Computing Surveys (CSUR), 2011. 43(4): p. 24.
[8] Poon, P. and C. Wagner, Critical success factors revisited: success and failure cases of information systems for senior executives. Decision Support Systems, 2001. 30(4): p. 393-418.
[9] Salmeron, J.L. and I. Herrero, An AHP-based methodology to rank critical success factors of executive information systems. Computer Standards & Interfaces, 2005. 28(1): p. 1-12.
[10] Sudhakar, G.P., A model of critical success factors for software projects. Journal of Enterprise Information Management, 2012. 25(6): p. 537-558.
[11] Ding, R. and Y. Wang. An empirical study on critical success factors based on governance for IT projects in China. in Wireless Communications, Networking and Mobile Computing, 2008. WiCOM'08. 4th International Conference on. 2008. IEEE.
[12] Reel, J.S., Critical success factors in software projects. Software, IEEE,
1999. 16(3): p. 18-23.