Adopted Method of Information System Strategy for Knowledge Management System: A Literature Review
Bureaucracy reform program drives Indonesian
government to change their management to enhance their
organizational performance. Information technology became one of
strategic plan that organization tried to improve. Knowledge
management system is one of information system that supporting
knowledge management implementation in government which
categorized as people perspective, because this system has high
dependency in human interaction and participation. Strategic plan for
developing knowledge management system can be determine using
some of information system strategic methods. This research
conducted to define type of strategic method of information system,
stage of activity each method, strength and weakness. Literature
review methods used to identify and classify strategic methods of
information system, differentiate method type, categorize common
activities, strength and weakness. Result of this research are
determine and compare six strategic information system methods,
Balanced Scorecard and Risk Analysis believe as common strategic
method that usually used and have the highest excellence strength.
[1] I. Bercerra-Fernandez and R. Sabherwal, Knowledge Management
System and Process. United States of America: M.E. Sharp, Inc., 2010.
[2] M. Woodman and A. Zade, "Five Grounded Principles for Developing
Knowledge Management Systems Knowledge for Business (K4B),
London, UK,” Electron. J. Knowl. Manag., vol. 10, no. 2, pp. 183–194,
2012.
[3] J. S. Edwards, D. Shaw, and P. M. Collier, "Knowledge Management,”
J. Knowl. Manag., vol. 9, no. 1, pp. 113–125, 2005.
[4] R. Young, Knowledge Management. Japan: Asian Productivity
Organization, 2013.
[5] M. A. Jhon and D. E. Leidner, "Review: Knowledge Management and
Knowledge Management System: Conceptual Foundations and Research
Issues,” MIS Quartely, vol. 25, no. 1, pp. 107–136, 2001.
[6] J. Hahn, "A Framework of Knowledge Management Systems: Issues and
Challenges for Theory and Practice *,” in 21st International Conference
on Information Systems, no. December 2000.
[7] F. Nickols, "Definitions & Meanings.” Distance Consulting LLC, pp. 2–
10, 2012.
[8] B. R. S. Kaplan, D. P. Norton, and A. B. Jr, "Strategy Developing the
Strategy: Vision, Value Gaps , and Analysis.” Harvard University, pp.
1–7, 2008.
[9] M. Išoraitė, "The Balanced Scorecard Method: from Theory to
Practice,” Intelect. Econ., vol. 8011, no. 1, pp. 18–28, 2008.
[10] I. Gueorguiev, S. Dimitrova, M. Komitska, and H. Traykov, "Balanced
Scorecard Based Management Information System – A Potential for
Public Monitoring and Good Governance Advancement,” Electron. J. e-
Government Vol. 3. Issue 1, vol. 3, no. 1, pp. 29–38, 2005.
[11] G. Wegmann, "The Balanced Scorecard as a Knowledge Management
Tool : a French Experience in a Semi-Public Insurance Company,”
ICAI J. Knowl. Manag., vol. 6, no. 3, pp. 1–19, 2008.
[12] H. Pienaar and C. Penzhorn, "Using the Balanced Scorecard to Facilitate
Strategic Management at an Academic Information Service,” Libri, vol.
50, pp. 202–209, 2000.
[13] M. A. Ardakan, Z. Barzegar, and Z. Vahdat, "Using Balance Score Card
in Aligning Strategy Implementation According to Information
Technology Development in Organization,” in 3rd International
Conference on Information and Financial Engineering IPEDR Vol. 12,
2011, vol. 12, pp. 348–352.
[14] H. Lin, P.-Y. Hsu, and P.-H. Ting, "ERP Systems Success: An
Integration of IS Success Model and Balanced Scorecard,” J. Res. Pract.
Inf. Technol., vol. 38, no. 3, pp. 215–228, 2006.
[15] A. M. Fairchild, "Knowledge Management Metrics via a Balanced
Scorecard Methodology,” in Proceeding of the 35th Hawaii International
Conference on System Sciences, 2002, vol. 00, no. c, pp. 1–8.
[16] J. F. Rice, "Adaption of Porter’s Five Forces Model to Risk
Management,” Alabama, 2010.
[17] G. Houben, K. Lenie, and K. Vanhoof, "A knowledge-based SWOTAnalysis
System as an Instrument for Strategic Planning in Small and
Medium Sized Enterprises,” Decis. Support Syst. Eselvier, vol. 26, no.
2, pp. 125–135, Aug. 1999.
[18] X. Chan, "A SWOT Study of the Development Strategy of Haier Group
as One of the Most Successful Chinese Enterprises,” Int. J. Bus. Soc.
Sci., vol. 2, no. 11, pp. 147–153, 2011.
[19] D. Kim, B. Ahn, J. Kim, and J. Kim, "The Strategic Approach Using
SWOT Analysis to Develop an Intelligent Program Management
Information System ( IPMIS ) for Urban Renewal Projects,” in Fourth
International Conference on Computer Sciences and Convergence
Information Technology, 2009, pp. 320–324.
[20] D. G. W. Birch and N. McEvoy, "Risk Analysis for Information
Systems,” J. Inf. Technol., vol. 7, pp. 44–53, 1992.
[21] R. L. Baskerville and J. Stage, "Controlling Prototype Development
through Analysis *,” MIS Quarte, vol. 20, no. 4, pp. 481–504, 2009.
[22] L. Willcocks and H. Margetts, "Risk Assessment and Information
System,” in Proceeding of the First European Conference on
Information System, ECIS, 1993.
[23] M. Sumner, "Risk Factors in Enterprise-Wide / ERP Pojects,” J. Inf.
Technol., vol. 15, pp. 317–327, 2000.
[24] V. Basili, F. Cese, M. Lindvall, M. Regardie, C. Seaman, J. Heidrich, F.
Iese, D. Rombach, and A. Trendowicz, "Bridging the Gap between
Business Strategy and Software Development,” in Twenty Eight
International Conference on Information Systems, 2007, pp. 1–16.
[25] D. Avison, A. Eardley, and P. Powell, "How Strategic are Strategic
Information Systems?,” Aust. J. Inf. Syst., vol. 4, no. 1, pp. 11–20, 1996.
[26] N. Shin, "Strategies for Competitive Advantage in Electronic
Commerce,” J. Electron. Commer. Res., vol. 2, no. 4, pp. 164–171,
2001.
[27] B. Lauridsen, "Shifting the Paradigm: Value-Chain Analysis Applied to
Online Learning,” in TCCC Technology, Colleges and Community
Worldwide Online Conference, 2011, pp. 100–112.
[28] S. Pant, H. Taek, and C. Hsu, "A Framework for Developing Web
Information Systems Plans: Illustration with Samsung Heavy Industries
Co ., Ltd .,” Inf. Manag., vol. 38, no. 6, pp. 385–408, 2001.
[29] M. Martinsons, R. Davison, and D. Tse, "The Balanced Scorecard: a
Foundation for the Strategic Management of Information Systems,”
Decis. Support Syst. Eselvier, vol. 25, pp. 71–88, 1999.
[30] Angelina and Harisno, "Developing Information System Strategic
Planning in the Directorate General of Animal Husbandry and Health ,
Ministry of Agriculture,” in Procedia Engineering, 2012, vol. 50, pp.
29–37.
[31] J. Y. Tsai, T. S. Raghu, and B. B. M. Shao, "Information Systems and
Technology Sourcing Strategies of e-Retailers for Value Chain
Enablement,” J. Oper. Manag., vol. 31, no. 6, pp. 345–362, 2013.
[1] I. Bercerra-Fernandez and R. Sabherwal, Knowledge Management
System and Process. United States of America: M.E. Sharp, Inc., 2010.
[2] M. Woodman and A. Zade, "Five Grounded Principles for Developing
Knowledge Management Systems Knowledge for Business (K4B),
London, UK,” Electron. J. Knowl. Manag., vol. 10, no. 2, pp. 183–194,
2012.
[3] J. S. Edwards, D. Shaw, and P. M. Collier, "Knowledge Management,”
J. Knowl. Manag., vol. 9, no. 1, pp. 113–125, 2005.
[4] R. Young, Knowledge Management. Japan: Asian Productivity
Organization, 2013.
[5] M. A. Jhon and D. E. Leidner, "Review: Knowledge Management and
Knowledge Management System: Conceptual Foundations and Research
Issues,” MIS Quartely, vol. 25, no. 1, pp. 107–136, 2001.
[6] J. Hahn, "A Framework of Knowledge Management Systems: Issues and
Challenges for Theory and Practice *,” in 21st International Conference
on Information Systems, no. December 2000.
[7] F. Nickols, "Definitions & Meanings.” Distance Consulting LLC, pp. 2–
10, 2012.
[8] B. R. S. Kaplan, D. P. Norton, and A. B. Jr, "Strategy Developing the
Strategy: Vision, Value Gaps , and Analysis.” Harvard University, pp.
1–7, 2008.
[9] M. Išoraitė, "The Balanced Scorecard Method: from Theory to
Practice,” Intelect. Econ., vol. 8011, no. 1, pp. 18–28, 2008.
[10] I. Gueorguiev, S. Dimitrova, M. Komitska, and H. Traykov, "Balanced
Scorecard Based Management Information System – A Potential for
Public Monitoring and Good Governance Advancement,” Electron. J. e-
Government Vol. 3. Issue 1, vol. 3, no. 1, pp. 29–38, 2005.
[11] G. Wegmann, "The Balanced Scorecard as a Knowledge Management
Tool : a French Experience in a Semi-Public Insurance Company,”
ICAI J. Knowl. Manag., vol. 6, no. 3, pp. 1–19, 2008.
[12] H. Pienaar and C. Penzhorn, "Using the Balanced Scorecard to Facilitate
Strategic Management at an Academic Information Service,” Libri, vol.
50, pp. 202–209, 2000.
[13] M. A. Ardakan, Z. Barzegar, and Z. Vahdat, "Using Balance Score Card
in Aligning Strategy Implementation According to Information
Technology Development in Organization,” in 3rd International
Conference on Information and Financial Engineering IPEDR Vol. 12,
2011, vol. 12, pp. 348–352.
[14] H. Lin, P.-Y. Hsu, and P.-H. Ting, "ERP Systems Success: An
Integration of IS Success Model and Balanced Scorecard,” J. Res. Pract.
Inf. Technol., vol. 38, no. 3, pp. 215–228, 2006.
[15] A. M. Fairchild, "Knowledge Management Metrics via a Balanced
Scorecard Methodology,” in Proceeding of the 35th Hawaii International
Conference on System Sciences, 2002, vol. 00, no. c, pp. 1–8.
[16] J. F. Rice, "Adaption of Porter’s Five Forces Model to Risk
Management,” Alabama, 2010.
[17] G. Houben, K. Lenie, and K. Vanhoof, "A knowledge-based SWOTAnalysis
System as an Instrument for Strategic Planning in Small and
Medium Sized Enterprises,” Decis. Support Syst. Eselvier, vol. 26, no.
2, pp. 125–135, Aug. 1999.
[18] X. Chan, "A SWOT Study of the Development Strategy of Haier Group
as One of the Most Successful Chinese Enterprises,” Int. J. Bus. Soc.
Sci., vol. 2, no. 11, pp. 147–153, 2011.
[19] D. Kim, B. Ahn, J. Kim, and J. Kim, "The Strategic Approach Using
SWOT Analysis to Develop an Intelligent Program Management
Information System ( IPMIS ) for Urban Renewal Projects,” in Fourth
International Conference on Computer Sciences and Convergence
Information Technology, 2009, pp. 320–324.
[20] D. G. W. Birch and N. McEvoy, "Risk Analysis for Information
Systems,” J. Inf. Technol., vol. 7, pp. 44–53, 1992.
[21] R. L. Baskerville and J. Stage, "Controlling Prototype Development
through Analysis *,” MIS Quarte, vol. 20, no. 4, pp. 481–504, 2009.
[22] L. Willcocks and H. Margetts, "Risk Assessment and Information
System,” in Proceeding of the First European Conference on
Information System, ECIS, 1993.
[23] M. Sumner, "Risk Factors in Enterprise-Wide / ERP Pojects,” J. Inf.
Technol., vol. 15, pp. 317–327, 2000.
[24] V. Basili, F. Cese, M. Lindvall, M. Regardie, C. Seaman, J. Heidrich, F.
Iese, D. Rombach, and A. Trendowicz, "Bridging the Gap between
Business Strategy and Software Development,” in Twenty Eight
International Conference on Information Systems, 2007, pp. 1–16.
[25] D. Avison, A. Eardley, and P. Powell, "How Strategic are Strategic
Information Systems?,” Aust. J. Inf. Syst., vol. 4, no. 1, pp. 11–20, 1996.
[26] N. Shin, "Strategies for Competitive Advantage in Electronic
Commerce,” J. Electron. Commer. Res., vol. 2, no. 4, pp. 164–171,
2001.
[27] B. Lauridsen, "Shifting the Paradigm: Value-Chain Analysis Applied to
Online Learning,” in TCCC Technology, Colleges and Community
Worldwide Online Conference, 2011, pp. 100–112.
[28] S. Pant, H. Taek, and C. Hsu, "A Framework for Developing Web
Information Systems Plans: Illustration with Samsung Heavy Industries
Co ., Ltd .,” Inf. Manag., vol. 38, no. 6, pp. 385–408, 2001.
[29] M. Martinsons, R. Davison, and D. Tse, "The Balanced Scorecard: a
Foundation for the Strategic Management of Information Systems,”
Decis. Support Syst. Eselvier, vol. 25, pp. 71–88, 1999.
[30] Angelina and Harisno, "Developing Information System Strategic
Planning in the Directorate General of Animal Husbandry and Health ,
Ministry of Agriculture,” in Procedia Engineering, 2012, vol. 50, pp.
29–37.
[31] J. Y. Tsai, T. S. Raghu, and B. B. M. Shao, "Information Systems and
Technology Sourcing Strategies of e-Retailers for Value Chain
Enablement,” J. Oper. Manag., vol. 31, no. 6, pp. 345–362, 2013.
@article{"International Journal of Information, Control and Computer Sciences:68044", author = "Elin Cahyaningsih and Dana Indra Sensuse and Wahyu Catur Wibowo and Sofiyanti Indriasari", title = "Adopted Method of Information System Strategy for Knowledge Management System: A Literature Review", abstract = "Bureaucracy reform program drives Indonesian
government to change their management to enhance their
organizational performance. Information technology became one of
strategic plan that organization tried to improve. Knowledge
management system is one of information system that supporting
knowledge management implementation in government which
categorized as people perspective, because this system has high
dependency in human interaction and participation. Strategic plan for
developing knowledge management system can be determine using
some of information system strategic methods. This research
conducted to define type of strategic method of information system,
stage of activity each method, strength and weakness. Literature
review methods used to identify and classify strategic methods of
information system, differentiate method type, categorize common
activities, strength and weakness. Result of this research are
determine and compare six strategic information system methods,
Balanced Scorecard and Risk Analysis believe as common strategic
method that usually used and have the highest excellence strength.
", keywords = "Knowledge management system, balanced
scorecard, five force, risk analysis, gap analysis, value chain analysis,
SWOT analysis.", volume = "8", number = "10", pages = "1788-8", }
