Situation-based Knowledge Presentation for Mobile Workers
The work presented in this paper focus on Knowledge Management services enabling CSCW (Computer Supported Cooperative Work) applications to provide an appropriate adaptation to the user and the situation in which the user is working. In this paper, we explain how a knowledge management system can be designed to support users in different situations exploiting contextual data, users' preferences, and profiles of involved artifacts (e.g., documents, multimedia files, mockups...). The presented work roots in the experience we had in the MILK project and early steps made in the MAIS project.
[1] A. Agostini, S. Albolino, R. Boselli, G. De Michelis, F. De Paoli, and R.
Dondi, "Stimulating knowledge discovery and sharing," in Proc. of the
Conf. on Supporting Group Work, ACM, New York, 2003, pp. 248-257.
[2] A. Agostini, G. De Michelis, M. Grasso, W. Prinz, and A. Syri,
"Contexts, work processes and workspaces," Computer Supported
Cooperative Work. The Journal of Collaborative Computing, vol. 5, no.
2-3, pp. 223-250, 1996.
[3] S. Albolino, A. Grasso, and F. Roulland, "Augmenting Communal
Office Spaces with Large Screens to Support Informal Communication,"
in Space, Spatiality and Technologies, P. Turner, et al., Eds. Kluwer
Academic Publishers, to be published.
[4] F. Arcelli, C. Raibulet, F. Tisato, and M. Adorni, "Architectural
reflection in adaptive systems," in Proc. of the Conf. on Software
Engineering and Knowledge Engineering, 2004, pp. 74-79.
[5] R. Boselli, F. De Paoli, and R. Dondi, "Knowledge organization and
retrieval in the milk system," in Proc. of Conf. on Software Engineering
and Knowledge Engineering, 2003, pp. 372-376.
[6] A. K. Dey., "Understanding and using context," Personal and
Ubiquitous Computing, vol. 5, no. 1, pp. 4-7, 2001.
[7] J. Lave, and E. Wenger, Situated learning. Legitimate peripheral
participation. Cambridge University Press, Cambridge, 1991.
[8] MILK: Multimedia Interaction for Learning and Knowing, European
Commission - IST Project no. 33165, www.milkforum.com
[9] W. Prinz. "Nessie: An awareness environment for cooperative settings,"
in Proc. of the European Conf. on Computer Supported Cooperative
Work, Kluwer Academic Publisher, Dordrecht, 1999, pp. 391-410.
[10] T. Rodden. "Populating the application: a model of awareness for
cooperative applications," in Proc. of the Conf. on Computer Supported
Cooperative Work-CSCW-96, ACM, New York, 1996, pp. 87-96.
[11] B. Schilit, N. Adams, and R. Want, "Context-aware computing
applications," in Proc. of the Workshop on Mobile Computing Systems
and Applications, IEEE, New York, 1994, pp. 85-90.
[12] L. Suchman, Plans and situated actions: the problem of human machine
interaction. Cambridge: Cambridge University Press, 1987.
[13] K. Tollmar, O. Sandor, and A. Schömer, "Supporting social awareness
@ work design and experience," in Proc. of the Conf. on Computer
Supported Cooperative Work, ACM, New York, 1996, pp. 298-307.
[1] A. Agostini, S. Albolino, R. Boselli, G. De Michelis, F. De Paoli, and R.
Dondi, "Stimulating knowledge discovery and sharing," in Proc. of the
Conf. on Supporting Group Work, ACM, New York, 2003, pp. 248-257.
[2] A. Agostini, G. De Michelis, M. Grasso, W. Prinz, and A. Syri,
"Contexts, work processes and workspaces," Computer Supported
Cooperative Work. The Journal of Collaborative Computing, vol. 5, no.
2-3, pp. 223-250, 1996.
[3] S. Albolino, A. Grasso, and F. Roulland, "Augmenting Communal
Office Spaces with Large Screens to Support Informal Communication,"
in Space, Spatiality and Technologies, P. Turner, et al., Eds. Kluwer
Academic Publishers, to be published.
[4] F. Arcelli, C. Raibulet, F. Tisato, and M. Adorni, "Architectural
reflection in adaptive systems," in Proc. of the Conf. on Software
Engineering and Knowledge Engineering, 2004, pp. 74-79.
[5] R. Boselli, F. De Paoli, and R. Dondi, "Knowledge organization and
retrieval in the milk system," in Proc. of Conf. on Software Engineering
and Knowledge Engineering, 2003, pp. 372-376.
[6] A. K. Dey., "Understanding and using context," Personal and
Ubiquitous Computing, vol. 5, no. 1, pp. 4-7, 2001.
[7] J. Lave, and E. Wenger, Situated learning. Legitimate peripheral
participation. Cambridge University Press, Cambridge, 1991.
[8] MILK: Multimedia Interaction for Learning and Knowing, European
Commission - IST Project no. 33165, www.milkforum.com
[9] W. Prinz. "Nessie: An awareness environment for cooperative settings,"
in Proc. of the European Conf. on Computer Supported Cooperative
Work, Kluwer Academic Publisher, Dordrecht, 1999, pp. 391-410.
[10] T. Rodden. "Populating the application: a model of awareness for
cooperative applications," in Proc. of the Conf. on Computer Supported
Cooperative Work-CSCW-96, ACM, New York, 1996, pp. 87-96.
[11] B. Schilit, N. Adams, and R. Want, "Context-aware computing
applications," in Proc. of the Workshop on Mobile Computing Systems
and Applications, IEEE, New York, 1994, pp. 85-90.
[12] L. Suchman, Plans and situated actions: the problem of human machine
interaction. Cambridge: Cambridge University Press, 1987.
[13] K. Tollmar, O. Sandor, and A. Schömer, "Supporting social awareness
@ work design and experience," in Proc. of the Conf. on Computer
Supported Cooperative Work, ACM, New York, 1996, pp. 298-307.
@article{"International Journal of Electrical, Electronic and Communication Sciences:59293", author = "Alessandra Agostini and Roberto Boselli and Flavio De Paoli and Riccardo Dondi", title = "Situation-based Knowledge Presentation for Mobile Workers ", abstract = "The work presented in this paper focus on Knowledge Management services enabling CSCW (Computer Supported Cooperative Work) applications to provide an appropriate adaptation to the user and the situation in which the user is working. In this paper, we explain how a knowledge management system can be designed to support users in different situations exploiting contextual data, users' preferences, and profiles of involved artifacts (e.g., documents, multimedia files, mockups...). The presented work roots in the experience we had in the MILK project and early steps made in the MAIS project. ", keywords = "Information Management Systems, InformationRetrieval, Knowledge Management, Mobile CommunicationSystems.", volume = "1", number = "3", pages = "510-4", }
