Abstract: This paper develops and investigates a framework for
the assessment of customer involvement in the service design process
of result oriented product-service systems in order to improve the
service offering in a business-to-business (B2B) context. The
framework comprises five main criteria and fifteen sub-criteria that
contribute to customer involvement in a hierarchy using a maturity
grid to highlight the strengths and weaknesses for each criterion. To
develop the customer involvement framework, an extensive literature
review related to service design, result oriented product-service
system (PSS) and customer involvement in service design was
carried out. Key factors that significantly influence customer
involvement from industry and literature were identified to develop
the framework. A major contribution of the developed framework
includes a hierarchy of appropriate criteria for assessing customer
involvement in the service design process within results oriented
PSS; the definition of four maturity levels which are suitable to
describe the whole spectrum of customer involvement in the service
design process; and finally, The paper concludes by enabling service
providers to: take proactive decisions; screen and evaluate new
services; improve perceived service quality; and provide barriers
against imitation.
Abstract: Sewer deposits have been identified as a major cause
of dysfunctions in combined sewer systems regarding sewer
management, which induces different negative consequents resulting
in poor hydraulic conveyance, environmental damages as well as
worker’s health. In order to overcome the problematics of
sedimentation, flushing has been considered as the most operative
and cost-effective way to minimize the sediments impacts and
prevent such challenges. Flushing, by prompting turbulent wave
effects, can modify the bed form depending on the hydraulic
properties and geometrical characteristics of the conduit. So far, the
dynamics of the bed-load during high-flow events in combined sewer
systems as a complex environment is not well understood, mostly due
to lack of measuring devices capable to work in the “hostile” in
combined sewer system correctly. In this regards, a one-episode
flushing issue from an opening gate valve with weir function was
carried out in a trunk sewer in Paris to understand its cleansing
efficiency on the sediments (thickness: 0-30 cm). During more than
1h of flushing within 5 m distance in downstream of this flushing
device, a maximum flowrate and a maximum level of water have
been recorded at 5 m in downstream of the gate as 4.1 m3/s and 2.1
m respectively. This paper is aimed to evaluate the efficiency of this
type of gate for around 1.1 km (from the point -50 m to +1050 m in
downstream from the gate) by (i) determining bed grain-size
distribution and sediments evolution through the sewer channel, as
well as their organic matter content, and (ii) identifying sections that
exhibit more changes in their texture after the flush. For the first one,
two series of sampling were taken from the sewer length and then
analyzed in laboratory, one before flushing and second after, at same
points among the sewer channel. Hence, a non-intrusive sampling
instrument has undertaken to extract the sediments smaller than the
fine gravels. The comparison between sediments texture after the
flush operation and the initial state, revealed the most modified zones
by the flush effect, regarding the sewer invert slope and hydraulic
parameters in the zone up to 400 m from the gate. At this distance,
despite the increase of sediment grain-size rages, D50 (median grainsize)
varies between 0.6 mm and 1.1 mm compared to 0.8 mm and 10
mm before and after flushing, respectively. Overall, regarding the
sewer channel invert slope, results indicate that grains smaller than
sands (< 2 mm) are more transported to downstream along about 400
m from the gate: in average 69% before against 38% after the flush
with more dispersion of grain-sizes distributions. Furthermore, high
effect of the channel bed irregularities on the bed material evolution
has been observed after the flush.
Abstract: One of the most critical decision points in the design of a
face recognition system is the choice of an appropriate face representation.
Effective feature descriptors are expected to convey sufficient, invariant
and non-redundant facial information. In this work we propose a set of
Hahn moments as a new approach for feature description. Hahn moments
have been widely used in image analysis due to their invariance, nonredundancy
and the ability to extract features either globally and locally.
To assess the applicability of Hahn moments to Face Recognition we
conduct two experiments on the Olivetti Research Laboratory (ORL)
database and University of Notre-Dame (UND) X1 biometric collection.
Fusion of the global features along with the features from local facial
regions are used as an input for the conventional k-NN classifier. The
method reaches an accuracy of 93% of correctly recognized subjects for
the ORL database and 94% for the UND database.
Abstract: The disposal and the treatment of sewage sludge is an
expensive and environmentally complex problem. In this work, a
lipopeptide biosurfactant extracted from corn steep liquor was used
as ecofriendly and cost-competitive alternative for the mobilization
and bioremediation of fluorene in sewage sludge. Results have
demonstrated that this biosurfactant has the capability to mobilize
fluorene to the aqueous phase, reducing the amount of fluorene in the
sewage sludge from 484.4 mg/Kg up to 413.7 mg/Kg and 196.0
mg/Kg after 1 and 27 days respectively. Furthermore, once the
fluorene was extracted the lipopeptide biosurfactant contained in the
aqueous phase allowed the biodegradation, up to 40.5% of the initial
concentration of this polycyclic aromatic hydrocarbon.
Abstract: This study integrates a larger research empirical
project that examines second language (SL) learners’ profiles and
valid procedures to perform complete and diagnostic assessment in
schools. 102 learners of Portuguese as a SL aged 7 and 17 years
speakers of distinct home languages were assessed in several
linguistic tasks. In this article, we focused on writing performance in
the specific task of narrative essay composition. The written outputs
were measured using the score in six components adapted from an
English SL assessment context (Alberta Education): linguistic
vocabulary, grammar, syntax, strategy, socio-linguistic, and
discourse. The writing processes and strategies in Portuguese
language used by different immigrant students were analysed to
determine features and diversity of deficits on authentic texts
performed by SL writers. Differentiated performance was based on
the diversity of the following variables: grades, previous schooling,
home language, instruction in first language, and exposure to
Portuguese as Second Language. Indo-Aryan languages speakers
showed low writing scores compared to their peers and the type of
language and respective cognitive mapping (such as Mandarin and
Arabic) was the predictor, not linguistic distance. Home language
instruction should also be prominently considered in further research
to understand specificities of cognitive academic profile in a
Romance languages learning context. Additionally, this study also
examined the teachers’ representations that will be here addressed to
understand educational implications of second language teaching in
psychological distress of different minorities in schools of specific
host countries.
Abstract: This paper deals with nonlinear vibration analysis
using finite element method for frame structures consisting of elastic
and viscoelastic damping layers supported by multiple nonlinear
concentrated springs with hysteresis damping. The frame is supported
by four nonlinear concentrated springs near the four corners. The
restoring forces of the springs have cubic non-linearity and linear
component of the nonlinear springs has complex quantity to represent
linear hysteresis damping. The damping layer of the frame structures
has complex modulus of elasticity. Further, the discretized equations in
physical coordinate are transformed into the nonlinear ordinary
coupled differential equations using normal coordinate corresponding
to linear natural modes. Comparing shares of strain energy of the
elastic frame, the damping layer and the springs, we evaluate the
influences of the damping couplings on the linear and nonlinear impact
responses. We also investigate influences of damping changed by
stiffness of the elastic frame on the nonlinear coupling in the damped
impact responses.
Abstract: A large amount of software products offer a wide
range and number of features. This is called featuritis or creeping
featurism and tends to rise with each release of the product. Feautiris
often adds unnecessary complexity to software, leading to longer
learning curves and overall confusing the users and degrading their
experience. We take a look to a new design approach tendency that
has been coming up, the so-called “What You Get is What You
Need” concept that argues that products should be very focused,
simple and with minimalistic interfaces in order to help users conduct
their tasks in distraction-free ambiences. This isn’t as simple to
implement as it might sound and the developers need to cut down
features. Our contribution illustrates and evaluates this design method
through a novel distraction-free diagramming tool named Delineato
Pro for Mac OS X in which the user is confronted with an empty
canvas when launching the software and where tools only show up
when really needed.
Abstract: Steel slag is a by-product of the steel industry and can
be used potentially as aggregate in the asphalt mixture. This study
evaluates the use of Steel Slag Aggregates (SSA) as a substitute for
natural aggregates in the production of hot mix asphalt (HMA) for
road construction. Based on intensive laboratory testing program, the
characteristic properties of SSA were assessed to determine its
suitability to be used in HMA. Four different percentages (0, 50, 75,
and 100%) of SSA were used, and the proposed mix designs for
HMA were conducted in accordance with Marshall mix design. The
experiment results revealed that the addition of SSA has a significant
improvement on the properties of HMA. An increase in density and
stability and a reduction in flow and air voids values were clearly
observed in specimens prepared with 100% SSA. It is concluded that
the steel slag can be considered reasonable alternative source of
aggregate for concrete asphalt mixture production.
Abstract: A solar dish collector has been designed, fabricated
and tested for its performance on 10-03-2015 in Salem, Tamilnadu,
India. The experiments on cooking vessels of coated and un-coated
with 5 Liters capacity have been used for cooking Rice. The results
are shown in graphs. The solar cooker is always capable of cooking
food within the expected length of time and based on the solar
radiation levels. With minimum cooking power, the coated pressure
cooker of 5 Liters capacity cooks the food at faster manner. This is
due to the conductivity of the coating material provided in the cooker.
Abstract: In this paper, the problem of stability and stabilization
for neutral delay-differential systems with infinite delay is
investigated. Using Lyapunov method, new delay-independent
sufficient condition for the stability of neutral systems with infinite
delay is obtained in terms of linear matrix inequality (LMI).
Memory-less state feedback controllers are then designed for the
stabilization of the system using the feasible solution of the resulting
LMI, which are easily solved using any optimization algorithms.
Numerical examples are given to illustrate the results of the proposed
methods.
Abstract: The use of Flexible AC Transmission System
(FACTS) devices in a power system can potentially overcome
limitations of the present mechanically controlled transmission
system. Also, the advance of technology makes possible to include
new energy storage devices in the electrical power system. The
integration of Superconducting Magnetic Energy Storage (SMES)
into Static Synchronous Compensator (STATCOM) can lead to
increase their flexibility in improvement of power system dynamic
behaviour by exchanging both active and reactive powers with power
grids. This paper describes structure and behaviour of SMES,
specifications and performance principles of the STATCOM/SMES
compensator. Moreover, the benefits and effectiveness of integrated
SMES with STATCOM in power systems is presented. Also, the
performance of the STATCOM/SMES compensator is evaluated
using an IEEE 3-bus system through the dynamic simulation by
PSCAD/EMTDC software.
Abstract: High frequency automotive interior noise above 500
Hz considerably affects automotive passenger comfort. To reduce this
noise, sound insulation material is often laminated on body panels or
interior trim panels. For a more effective noise reduction, the sound
reduction properties of this laminated structure need to be estimated.
We have developed a new calculate tool that can roughly calculate the
sound absorption and insulation properties of laminate structure and
handy for designers. In this report, the outline of this tool and an
analysis example applied to floor mat are introduced.
Abstract: This research paper presents guiding on how to design
social media into higher education courses. The research
methodology used a survey approach. The research instrument was a
questionnaire about guiding on how to design social media into
higher education courses. Thirty-one lecturers completed the
questionnaire. The data were scored by frequency and percentage.
The research results were the lecturers’ opinions concerning the
designing social media into higher education courses as follows: 1)
Lecturers deem that the most suitable learning theory is Collaborative
Learning. 2) Lecturers consider that the most important learning and
innovation Skill in the 21st century is communication and
collaboration skills. 3) Lecturers think that the most suitable
evaluation technique is authentic assessment. 4) Lecturers consider
that the most appropriate portion used as blended learning should be
70% in the classroom setting and 30% online.
Abstract: In this paper, we report the development of the device
for diagnostics of cardiovascular system state and associated
automated workstation for large-scale medical measurement data
collection and analysis. It was shown that optimal design for the
monitoring device is wristband as it represents engineering trade-off
between accuracy and usability. Monitoring device is based on the
infrared reflective photoplethysmographic sensor, which allows
collecting multiple physiological parameters, such as heart rate and
pulsing wave characteristics. Developed device uses BLE interface
for medical and supplementary data transmission to the coupled
mobile phone, which processes it and send it to the doctor's
automated workstation. Results of this experimental model
approbation confirmed the applicability of the proposed approach.
Abstract: In order to obtain efficient pollutants removal in
small-scale wastewater treatment plants, uniform water flow has to be
achieved. The experimental setup, designed for treating high-load
wastewater (leachate), consists of two aerobic biological reactors and
a lamellar settler. Both biological tanks were aerated by using three
different types of aeration systems - perforated pipes, membrane air
diffusers and tube ceramic diffusers. The possibility of homogenizing
the water mass with each of the air diffusion systems was evaluated
comparatively. The oxygen concentration was determined by optical
sensors with data logging. The experimental data was analyzed
comparatively for all three different air dispersion systems aiming to
identify the oxygen concentration variation during different
operational conditions. The Oxygenation Capacity was calculated for
each of the three systems and used as performance and selection
parameter. The global mass transfer coefficients were also evaluated
as important tools in designing the aeration system. Even though
using the tubular porous diffusers leads to higher oxygen
concentration compared to the perforated pipe system (which
provides medium-sized bubbles in the aqueous solution), it doesn’t
achieve the threshold limit of 80% oxygen saturation in less than 30
minutes. The study has shown that the optimal solution for the
studied configuration was the radial air diffusers which ensure an
oxygen saturation of 80% in 20 minutes. An increment of the values
was identified when the air flow was increased.
Abstract: Standard Gibbs energy of formation ΔGfor(298.15) of
lanthanide-iron double oxides of garnet-type crystal structure
R3Fe5O12 - RIG (R – are rare earth ions) from initial oxides are
evaluated. The calculation is based on the data of standard entropies
S298.15 and standard enthalpies ΔH298.15 of formation of compounds
which are involved in the process of garnets synthesis. Gibbs energy
of formation is presented as temperature function ΔGfor(T) for the
range 300-1600K. The necessary starting thermodynamic data were
obtained from calorimetric study of heat capacity – temperature
functions and by using the semi-empirical method for calculation of
ΔH298.15 of formation. Thermodynamic functions for standard
temperature – enthalpy, entropy and Gibbs energy - are
recommended as reference data for technological evaluations.
Through the structural series of rare earth-iron garnets the correlation
between thermodynamic properties and characteristics of lanthanide
ions are elucidated.
Abstract: There is currently a gap in the technology covering the
rapid establishment of control after a reconfiguration in a
Reconfigurable Manufacturing System. This gap involves the
detection of the factory floor state and the communication link
between the factory floor and the high-level software. In this paper, a
thin, hardware-supported Middleware Management System (MMS) is
proposed and its design and implementation are discussed. The
research found that a cost-effective localization technique can be
combined with intelligent software to speed up the ramp-up of a
reconfigured system. The MMS makes the process more intelligent,
more efficient and less time-consuming, thus supporting the
industrial implementation of the RMS paradigm.
Abstract: An approach was evaluated for the retrieval of soil
moisture of bare soil surface using bistatic scatterometer data in the
angular range of 200 to 700 at VV- and HH- polarization. The
microwave data was acquired by specially designed X-band (10
GHz) bistatic scatterometer. The linear regression analysis was done
between scattering coefficients and soil moisture content to select the
suitable incidence angle for retrieval of soil moisture content. The 250
incidence angle was found more suitable. The support vector
regression analysis was used to approximate the function described
by the input output relationship between the scattering coefficient and
corresponding measured values of the soil moisture content. The
performance of support vector regression algorithm was evaluated by
comparing the observed and the estimated soil moisture content by
statistical performance indices %Bias, root mean squared error
(RMSE) and Nash-Sutcliffe Efficiency (NSE). The values of %Bias,
root mean squared error (RMSE) and Nash-Sutcliffe Efficiency
(NSE) were found 2.9451, 1.0986 and 0.9214 respectively at HHpolarization.
At VV- polarization, the values of %Bias, root mean
squared error (RMSE) and Nash-Sutcliffe Efficiency (NSE) were
found 3.6186, 0.9373 and 0.9428 respectively.
Abstract: Determination of genetic variation is useful for plant
breeding and hence production of more efficient plant species under
different conditions, like drought stress. In this study a sample of 28
recombinant inbred lines (RILs) of wheat developed from the cross of
Norstar and Zagross varieties, together with their parents, were
evaluated for two years (2010-2012) under normal and water stress
conditions using split plot design with three replications. Main plots
included two irrigation treatments of 70 and 140 mm evaporation
from Class A pan and sub-plots consisted of 30 genotypes. The effect
of genotypes and interaction of genotypes with years and water
regimes were significant for all characters. Significant genotypic
effect implies the existence of genetic variation among the lines
under study. Heritability estimates were high for 1000 grain weight
(0.87). Biomass and grain yield showed the lowest heritability values
(0.42 and 0.50, respectively). Highest genotypic and phenotypic
coefficients of variation (GCV and PCV) belonged to harvest index.
Moderate genetic advance for most of the traits suggested the
feasibility of selection among the RILs under investigation. Some
RILs were higher yielding than either parent at both environments.
Abstract: The possibility of application the dietary fibers in
production of crackers was observed in this work, as well as their
influence on rheological and textural properties on the dough for
crackers and influence on sensory properties of obtained crackers.
Three different dietary fibers, oat, potato and pea fibers, replaced
10% of wheat flour. Long fermentation process and baking test
method were used for crackers production. The changes of dough for
crackers were observed by rheological methods of determination the
viscoelastic dough properties and by textural measurements. Sensory
quality of obtained crackers was described using quantity descriptive
method (QDA) by trained members of descriptive panel. Additional
analysis of crackers surface was performed by videometer. Based on
rheological determination, viscoelastic properties of dough for
crackers were reduced by application of dietary fibers. Manipulation
of dough with 10% of potato fiber was disabled, thus the recipe
modification included increase in water content at 35%. Dough
compliance to constant stress for samples with dietary fibers
decreased, due to more rigid and stiffer dough consistency compared
to control sample. Also, hardness of dough for these samples
increased and dough extensibility decreased. Sensory properties of
final products, crackers, were reduced compared to control sample.
Application of dietary fibers affected mostly hardness, structure and
crispness of the crackers. Observed crackers were low marked for
flavor and taste, due to influence of fibers specific aroma. The sample
with 10% of potato fibers and increased water content was the most
adaptable to applied stresses and to production process. Also this
sample was close to control sample without dietary fibers by
evaluation of sensory properties and by results of videometer method.