Abstract: The after–sales activities are nowadays acknowledged
as a relevant source of revenue, profit and competitive advantage in
most manufacturing industries. Top and middle management,
therefore, should focus on the definition of a structured business
performance measurement system for the after-sales business. The
paper aims at filling this gap, and presents an integrated methodology
for the after-sales network performance measurement, and provides
an empirical application to automotive case companies and their
official service network. This is the first study that presents an
integrated multivariate approach for total assessment and
improvement of after-sale services.
Abstract: This study reports the preparation of soft magnetic
ribbons of Fe-based amorphous alloys using the single-roller melt-spinning technique. Ribbon width varied from 142 mm to 213
mm and, with a thickness of approximately 22 μm ± 2 μm. The microstructure and magnetic properties of the ribbons were
characterized by differential scanning calorimeter (DSC), X-ray diffraction (XRD), vibrating sample magnetometer (VSM), and electrical resistivity measurements (ERM). The amorphous material
properties dependence of the cooling rate and nozzle pressure have uneven surface in ribbon thicknesses are investigated. Magnetic
measurement results indicate that some region of the ribbon exhibits good magnetic properties, higher saturation induction and lower coercivity. However, due to the uneven surface of 213 mm wide
ribbon, the magnetic responses are not uniformly distributed. To
understand the transformer magnetic performances, this study analyzes the measurements of a three-phase 2 MVA amorphous-cored transformer. Experimental results confirm that the transformer with a
ribbon width of 142 mm has better magnetic properties in terms of lower core loss, exciting power, and audible noise.
Abstract: The concept of housing affordability is a contested
issue, but a pressing and widespread problem for many countries.
Simple ratio measures based on housing expenditure and income are
habitually used to defined and assess housing affordability. However,
conceptualising and measuring affordability in this manner focuses
only on financial attributes and fails to deal with wider issues such as
housing quality, location and access to services and facilities.
The research is based on the notion that the housing affordability
problem encompasses more than the financial costs of housing and a
households ability to meet such costs and must address larger issues
such as social and environmental sustainability and the welfare of
households. Therefore, the need arises for a broad and more
encompassing set of attributes by which housing affordability can be
assessed. This paper presents a system of criteria by which the
affordability of different housing locations could be assessed in a
comprehensive and sustainable manner. Moreover, the paper explores
the way in which such criteria could be measured.
Abstract: In this study, the kinetic of biogas production was studied by performing a series laboratory experiment using rumen fluid of animal ruminant as inoculums. Cattle manure as substrate was inoculated by rumen fluid to the anaerobic biodigester. Laboratory experiments using 400 ml biodigester were performed in batch operation mode. Given 100 grams of fresh cattle manure was fed to each biodigester and mixed with rumen fluid by manure : rumen weight ratio of 1:1 (MR11). The operating temperatures were varied at room temperature and 38.5 oC. The cumulative volume of biogas produced was used to measure the biodigester performance. The research showed that the rumen fluid inoculated to biodigester gave significant effect to biogas production (P
Abstract: The neurogenic potential of many herbal extracts used
in Indian medicine is hitherto unknown. Extracts derived from
Clitoria ternatea Linn have been used in Indian Ayurvedic system of
medicine as an ingredient of “Medhya rasayana", consumed for
improving memory and longevity in humans and also in treatment of
various neurological disorders. Our earlier experimental studies with
oral intubation of Clitoria ternatea aqueous root extract (CTR) had
shown significant enhancement of learning and memory in postnatal
and young adult Wistar rats. The present study was designed to
elucidate the in vitro effects of 200ng/ml of CTR on proliferation,
differentiation and growth of anterior subventricular zone neural
stem cells (aSVZ NSC-s) derived from prenatal and postnatal rat
pups. Results show significant increase in proliferation and growth of
neurospheres and increase in the yield of differentiated neurons of
aSVZ neural precursor cells (aSVZNPC-s) at 7 days in vitro when
treated with 200ng/ml of CTR as compared to age matched control.
Results indicate that CTR has growth promoting neurogenic effect on
aSVZ neural stem cells and their survival similar to neurotrophic
factors like Survivin, Neuregulin 1, FGF-2, BDNF possibly the basis
for enhanced learning and memory.
Abstract: Hair is a non homogenous complex material which
can be associated with a polymer. It is made up 95% of Keratin.
Hair has a great social significance for human beings. In the High
Middle Ages, for example, long hairs have been reserved for kings
and nobles.
Most common interest in hair is focused on hair growth, hair types
and hair care, but hair is also an important biomaterial which can
vary depending on ethnic origin or on age, hair colour for example
can be a sign of ethnic ancestry or age (dark hair for Asiatic, blond
hair for Caucasian and white hair for old people in general).
In this context, different approaches have been conducted to
determine the differences in mechanical properties and characterize
the fracture topography at the surface of hair depending on its type
and its age.
A tensile testing machine was especially designed to achieve
tensile tests on hair. This device is composed of a microdisplacement
system and a force sensor whose peak load is limited to
3N. The curves and the values extracted from each experiment, allow
us to compare the evolution of the mechanical properties from one
hair to another.
Observations with a Scanning Electron Microscope (SEM) and
with an interferometer were made on different hairs. Thus, it is
possible to access the cuticle state and the fracture topography for
each category.
Abstract: In two studies we challenged the well consolidated
position in regret literature according to which the necessary
condition for the emergence of regret is a bad outcome ensuing from
free decisions. Without free choice, and, consequently, personal
responsibility, other emotions, such as disappointment, but not regret,
are supposed to be elicited. In our opinion, a main source of regret is
being obliged by circumstance out of our control to chose an
undesired option. We tested the hypothesis that regret resulting from
a forced choice is more intense than regret derived from a free choice
and that the outcome affects the latter, not the former. Besides, we
investigated whether two other variables – the perception of the level
of freedom of the choice and the choice justifiability – mediated the
relationships between choice and regret, as well as the other four
emotions we examined: satisfaction, anger toward oneself,
disappointment, anger towards circumstances. The two studies were
based on the scenario methodology and implied a 2 x 2 (choice x
outcome) between design. In the first study the foreseen short-term
effects of the choice were assessed; in the second study the
experienced long-term effects of the choice were assessed. In each
study 160 students of the Second University of Naples participated.
Results largely corroborated our hypotheses. They were discussed in
the light of the main theories on regret and decision making.
Abstract: The goal of this paper is to segment the countries
based on the value of export from Iran during 14 years ending at 2005. To measure the dissimilarity among export baskets of different countries, we define Dissimilarity Export Basket (DEB) function and
use this distance function in K-means algorithm. The DEB function
is defined based on the concepts of the association rules and the
value of export group-commodities. In this paper, clustering quality
function and clusters intraclass inertia are defined to, respectively,
calculate the optimum number of clusters and to compare the
functionality of DEB versus Euclidean distance. We have also study
the effects of importance weight in DEB function to improve
clustering quality. Lastly when segmentation is completed, a
designated RFM model is used to analyze the relative profitability of
each cluster.
Abstract: Corporate social responsibility (CSR) viewpoint have challenged the traditional perception to understand corporations position. Production- and managerial-centred views are expanding towards reference group-centred policies. Consequently, the significance of new kind of knowledge has emerged. In addition to management of the organisation, the idea of CSR emphasises the importance to recognise the value-expectations of operational environment. It is know that management is often well-aware of corporate social responsibilities, but it is less clear how well these high level goals are understood in practical product design and development work. In this study, the apprehension above proved to be real to some degree. While management was very aware of CSR it was less familiar to designers. The outcome shows that it is essential to raise ethical values and issues higher in corporate communication, if it is wished that they materialize also in products.
Abstract: Seasonal survey of freshwater snails in different water
courses in Egypt during two successive years included 13 snail
species. They represented by Biomphalaria alexandrina, Bulinus
truncatus, Physa acuta, Helisoma duryi, Lymnaea natalensis,
Planorbis pantries, Cleopatra bulimoides, Lanistes carinatus,
Bellamya unicolor, Melanoides tuberculata, Theodoxus niloticus,
Succinia cleopatra and Valvata nilotica. B. alexandrina was most
abundant during autumn and spring represented by 26and14
snails/site, respectively. B. truncatus was most abundant during
winter (7.7and3.6snails/site) of the two years, respectively. L.
natalensis was represented by 7snails/site in summer. The tolerance
of different snail species to the chemical elements was determined
seasonally and correlated to their abundance. In spring, autumn and
winter, B. alexandrina was significantly found to live under the
highest level of Pb, Cd,Cu, Na, K and Ca concentrations than the
other species (p
Abstract: In this contribution an innovative platform is being
presented that integrates intelligent agents and evolutionary
computation techniques in legacy e-learning environments. It
introduces the design and development of a scalable and
interoperable integration platform supporting:
I) various assessment agents for e-learning environments,
II) a specific resource retrieval agent for the provision of
additional information from Internet sources matching the
needs and profile of the specific user and
III) a genetic algorithm designed to extract efficient information
(classifying rules) based on the students- answering input
data.
The agents are implemented in order to provide intelligent
assessment services based on computational intelligence techniques
such as Bayesian Networks and Genetic Algorithms.
The proposed Genetic Algorithm (GA) is used in order to extract
efficient information (classifying rules) based on the students-
answering input data. The idea of using a GA in order to fulfil this
difficult task came from the fact that GAs have been widely used in
applications including classification of unknown data.
The utilization of new and emerging technologies like web
services allows integrating the provided services to any web based
legacy e-learning environment.
Abstract: The Master-s of Public Health (MPH) degree is
growing in popularity among a number of higher education
institutions throughout the world as a distance education graduate
program. This paper offers an overview of program design and
development strategies that promote successful distance delivery of
MPH programs. Design and development challenges are discussed in
terms of type of distance delivery, accreditation, student demand,
faculty development, user needs, course content, and marketing
strategies. The ongoing development of a distance education MPH
program at Utah State University will be used to highlight and
consider various aspects of this important but challenging process.
Abstract: Power system state estimation is the process of
calculating a reliable estimate of the power system state vector
composed of bus voltages' angles and magnitudes from telemetered
measurements on the system. This estimate of the state vector
provides the description of the system necessary for the operation
and security monitoring. Many methods are described in the
literature for solving the state estimation problem, the most important
of which are the classical weighted least squares method and the nondeterministic
genetic based method; however both showed
drawbacks. In this paper a modified version of the genetic
algorithm power system state estimation is introduced, Sensitivity of
the proposed algorithm to genetic operators is discussed, the
algorithm is applied to case studies and finally it is compared with
the classical weighted least squares method formulation.
Abstract: In our recent study, we have used ZnO nanoparticles assisted with UV light irradiation to investigate the photocatalytic degradation of Phenol Red (PR). The ZnO photocatalyst was characterized by X-ray diffraction (XRD), transmission electron microscopy (TEM), specific surface area analysis (BET) and UVvisible spectroscopy. X-ray diffractometry result for the ZnO nanoparticles exhibit normal crystalline phase features. All observed peaks can be indexed to the pure hexagonal wurtzite crystal structures, with the space group of P63mc. There are no other impurities in the diffraction peak. In addition, TEM measurement shows that most of the nanoparticles are rod-like and spherical in shape and fairly monodispersed. A significant degradation of the PR was observed when the catalyst was added into the solution even without the UV light exposure. In addition, the photodegradation increases with the photocatalyst loading. The surface area of the ZnO nanomaterials from the BET measurement was 11.9 m2/g. Besides the photocatalyst loading, the effect of some parameters on the photodegradation efficiency such as initial PR concentration and pH were also studied.
Abstract: A method is presented for obtaining the error probability for block codes. The method is based on the eigenvalueeigenvector properties of the code correlation matrix. It is found that under a unary transformation and for an additive white Gaussian noise environment, the performance evaluation of a block code becomes a one-dimensional problem in which only one eigenvalue and its corresponding eigenvector are needed in the computation. The obtained error rate results show remarkable agreement between simulations and analysis.
Abstract: Transport and logistics are the lifeblood of societies.
There is a strong correlation between overall growth in economic
activity and growth of transport. The movement of people and goods
has the potential for creating wealth and prosperity, therefore the
state of transportation infrastructure and especially the condition of
road networks is often a governmental priority. The design, building
and maintenance of national roads constitute a substantial share of
government budgets. Taking into account the magnitude and
importance of these investments, the expedience, efficiency and
sustainability of these projects are of great public interest. This paper
provides an overview of supply chain management principles applied
to road construction. In addition, road construction performance
measurement systems and ICT solutions are discussed. Road
construction in Estonia is analyzed. The authors propose the
development of a national performance measurement system for road
construction.
Abstract: Due to heightened concerns over environmental and economic issues the growing important of air pollution, and the importance of conserving fossil fuel resources in the world, the automotive industry is now forced to produce more fuel efficient, low emission vehicles and new drive system technologies. One of the most promising technologies to receive attention is the hybrid electric vehicle (HEV), which consists of two or more energy sources that supply energy to electric traction motors that in turn drive the wheels. This paper presents the various structures of HEV systems, the basic theoretical knowledge for describing their operation and the general behaviour of the HEV in acceleration, cruise and deceleration phases. The conventional design and sizing of a series HEV is studied. A conventional bus and its series configuration are defined and evaluated using the ADVISOR. In this section the simulation of a standard driving cycle and prediction of its fuel consumption and emissions of the HEV are discussed. Finally the bus performance is investigated to establish whether it can satisfy the performance, fuel consumption and emissions requested. The validity of the simulation has been established by the close conformity between the fuel consumption of the conventional bus reported by the manufacturer to what has achieved from the simulation.
Abstract: Scene interpretation systems need to match (often ambiguous)
low-level input data to concepts from a high-level ontology.
In many domains, these decisions are uncertain and benefit greatly
from proper context. This paper demonstrates the use of decision
trees for estimating class probabilities for regions described by feature
vectors, and shows how context can be introduced in order to improve
the matching performance.
Abstract: Many real-world optimization problems involve multiple conflicting objectives and the use of evolutionary algorithms to solve the problems has attracted much attention recently. This paper investigates the application of multi-objective optimization technique for the design of a Thyristor Controlled Series Compensator (TCSC)-based controller to enhance the performance of a power system. The design objective is to improve both rotor angle stability and system voltage profile. A Genetic Algorithm (GA) based solution technique is applied to generate a Pareto set of global optimal solutions to the given multi-objective optimisation problem. Further, a fuzzy-based membership value assignment method is employed to choose the best compromise solution from the obtained Pareto solution set. Simulation results are presented to show the effectiveness and robustness of the proposed approach.
Abstract: In this study, the Scots pine (Pinus sylvestris L.) C
needles (i.e. the current-year-needles) were used as bioindicators in
determining the aerial distribution pattern of sulphur emissions
around industrial point sources at Kemi, Northern Finland. The
average sulphur concentration in the C needles was 897 mg/kg
(d.w.), with a standard deviation of 118 mg/kg (d.w.) and range 740 –
1350 mg/kg (d.w.). According to results in this study, Scots pine
needles (Pinus sylvestris L.) appear to be an ideal bioindicators for
identifying atmospheric sulphur pollution derived from industrial
plants and can complement the information provided by plant
mapping studies around industrial plants.