Abstract: The after–sales activities are nowadays acknowledged
as a relevant source of revenue, profit and competitive advantage in
most manufacturing industries. Top and middle management,
therefore, should focus on the definition of a structured business
performance measurement system for the after-sales business. The
paper aims at filling this gap, and presents an integrated methodology
for the after-sales network performance measurement, and provides
an empirical application to automotive case companies and their
official service network. This is the first study that presents an
integrated multivariate approach for total assessment and
improvement of after-sale services.
Abstract: Stirred tanks have applications in many chemical
processes where mixing is important for the overall performance of
the system. In present work 5%v of the tank is filled by solid particles
with diameter of 700 m that Rushton Turbine and Propeller impeller
is used for stirring. An Eulerian-Eulerian Multi Fluid Model coupled
and for modeling rotating of impeller, moving reference frame
(MRF) technique was used and standard-k- model was selected for
turbulency. Flow field, radial velocity and axial distribution of solid
for both of impellers was investigation and comparison. Comparisons
of simulation results between Rushton Turbine and propeller impeller
shows that final quality of solid-liquid slurry in different rotating
speed for propeller impeller is better than the Rushton Turbine.