Abstract: The intelligent management and optimisation of radio resource technologies will lead to a considerable improvement in the overall performance in Next Generation Networks (NGNs). Carrier Aggregation (CA) technology, also known as Spectrum Aggregation, enables more efficient use of the available spectrum by combining multiple Component Carriers (CCs) in a virtual wideband channel. LTE-A (Long Term Evolution–Advanced) CA technology can combine multiple adjacent or separate CCs in the same band or in different bands. In this way, increased data rates and dynamic load balancing can be achieved, resulting in a more reliable and efficient operation of mobile networks and the enabling of high bandwidth mobile services. In this paper, several distinct CA deployment strategies for the utilisation of spectrum bands are compared in indoor-outdoor scenarios, simulated via the recently-developed Realistic Indoor Environment Generator (RIEG). We analyse the performance of the User Equipment (UE) by integrating the average throughput, the level of fairness of radio resource allocation, and other parameters, into one summative assessment termed a Comparative Factor (CF). In addition, comparison of non-CA and CA indoor mobile networks is carried out under different load conditions: varying numbers and positions of UEs. The experimental results demonstrate that the CA technology can improve network performance, especially in the case of indoor scenarios. Additionally, we show that an increase of carrier frequency does not necessarily lead to improved CF values, due to high wall-penetration losses. The performance of users under bad-channel conditions, often located in the periphery of the cells, can be improved by intelligent CA location. Furthermore, a combination of such a deployment and effective radio resource allocation management with respect to user-fairness plays a crucial role in improving the performance of LTE-A networks.
Abstract: The research examines the factors that affect customer churn (CC) in the Jordanian telecom industry. A total of 700 surveys were distributed. Cluster analysis revealed three main clusters. Results showed that CC and customer satisfaction (CS) were the key determinants in forming the three clusters. In two clusters, the center values of CC were high, indicating that the customers were loyal and SC was expensive and time- and energy-consuming. Still, the mobile service provider (MSP) should enhance its communication (COM), and value added services (VASs), as well as customer complaint management systems (CCMS). Finally, for the third cluster the center of the CC indicates a poor level of loyalty, which facilitates customers churn to another MSP. The results of this study provide valuable feedback for MSP decision makers regarding approaches to improving their performance and reducing CC.
Abstract: The objectives of this research were to study the level
of influencing factors, leadership, supply chain management,
innovation, competitive advantages, business success, and affecting
factors to the business success of the mobile phone system service
providers in Bangkok Metropolitan. This research was done by the
quantitative approach and the qualitative approach. The quantitative
approach was used for questionnaires to collect data from the 331
mobile service shop managers franchised by AIS, Dtac and
TrueMove. The mobile phone system service providers/shop
managers were randomly stratified and proportionally allocated into
subgroups exclusive to the number of the providers in each network.
In terms of qualitative method, there were in-depth interviews of 6
mobile service providers/managers of Telewiz and Dtac and
TrueMove shop to find the agreement or disagreement with the
content analysis method. Descriptive Statistics, including Frequency,
Percentage, Means and Standard Deviation were employed; also, the
Structural Equation Model (SEM) was used as a tool for data
analysis. The content analysis method was applied to identify key
patterns emerging from the interview responses. The two data sets
were brought together for comparing and contrasting to make the
findings, providing triangulation to enrich result interpretation. It
revealed that the level of the influencing factors – leadership,
innovation management, supply chain management, and business
competitiveness had an impact at a great level, but that the level of
factors, innovation and the business, financial success and nonbusiness
financial success of the mobile phone system service
providers in Bangkok Metropolitan, is at the highest level. Moreover,
the business influencing factors, competitive advantages in the
business of mobile system service providers which were leadership,
supply chain management, innovation management, business
advantages, and business success, had statistical significance at .01
which corresponded to the data from the interviews.
Abstract: Device-to-device (D2D) communication is considered a
promising technique to provide wireless peer-to-peer communication
services. Due to increasing demand on mobile services, available
spectrum for radio frequency (RF) based communications becomes
scarce. Recently, visible light communications (VLC) has evolved
as a high speed wireless data transmission technology for indoor
environments with abundant available bandwidth. In this paper,
a novel VLC based D2D communication that provides wireless
peer-to-peer communication is proposed. Potential low operating
power devices for an efficient D2D communication over increasing
distance of separation between devices is analyzed. Optical repeaters
(OR) are also proposed to enhance the performance in an environment
where direct D2D communications yield degraded performance.
Simulation results show that VLC plays an important role in
providing efficient D2D communication up to a distance of 1 m
between devices. It is also found that the OR significantly improves
the coverage distance up to 3.5 m.
Abstract: This research paper is aimed to examine a relationship between the service marketing mix and customers’ frequency of use of service at Mercedes Benz Auto Repair Centres under Thonburi Group, Thailand. Based on 2,267 customers who used the service of Thonburi Group’s Auto Repair Centres as the population, the sampling of this research was a total of 340 samples, by use of Probability Sampling Technique. Systematic Random Sampling was applied by use of questionnaire in collecting the data at Thonburi Group’s Auto Repair Centres. Mean and Pearson’s basic statistical correlations were utilized in analyzing the data. The study discovered a medium level of customers’ perception towards product and service of Thonburi Group’s Auto Repair Centres, price, place or distribution channel and promotion. People who provided service were perceived also at a medium level, whereas the physical evidence and service process were perceived at a high level. Furthermore, there appeared a correlation between the physical evidence and service process, and customers’ frequency of use of automobile service per year.
Abstract: This paper is about middleware which enables group-user applications on mobile devices in physical proximity to interact with other devices without intervention of a central server. Requirements of the middleware are identified from service usage scenarios, and the functional architecture of the middleware is specified. These requirements include Group Management, Synchronization, and Resource Management. Group Management needs to provide various capabilities to such applications with respect to managing multiple users (e.g., creation of groups, discovery of group or individual users, member join/leave, election of a group manager and service-group association) using D2D communication technology. We designed the middleware for the above requirements on the Android platform.
Abstract: Recent communications environment significantly
expands the mobile environment. The popularization of smartphones
with various mobile services has emerged, and smartphone users are
rapidly increasing. Because of these symptoms, existing wired
environment in a variety of mobile traffic entering to mobile network
has threatened the stability of the mobile network. Unlike traditional
wired infrastructure, mobile networks has limited radio resources and
signaling procedures for complex radio resource management. So
these traffic is not a problem in wired networks but mobile networks, it
can be a threat. In this paper, we analyze the security threats in mobile
networks and provide direction to solve it.
Abstract: This paper introduces a framework that aims to
support the design and development of mobile services. The
traditional innovation process and its supporting instruments in form
of creativity tools, acceptance research and user-generated content
analysis are screened for potentials for improvement. The result is a
reshaped innovation process where acceptance research and usergenerated
content analysis are fully integrated within a creativity
tool. Advantages of this method are the enhancement of design
relevant information for developers and designers and the possibility
to forecast market success.
Abstract: This paper discusses about an intelligent system to be
installed in ambulances providing professional support to the paramedics on board. A video conferencing device over mobile 4G services enables specialists virtually attending the patient being transferred to the hospital. The data centre holds detailed databases
on the patients past medical history and hospitals with the specialists. It also hosts various software modules that compute the shortest traffic –less path to the closest hospital with the required facilities, on inputting the symptoms of the patient, on a real time basis.
Abstract: The purpose of this paper is to analyze the case of the
U.S. Pivot and to suggest an appropriate model including entry
strategies and success factors for QPS of Cable TV. The
telecommunication companies have been operating QPS including
IPTV service, which enables them to cross over broadcasting areas.
Due to this circumstance, the Cable TV operators are now concerned
and are planning to add QPS with the mobile service. Based on the
Porter's five forces model, an analytical framework has been proposed
to MVNO in Cable TV industry in the United States. As a result of this
study, MVNO in Cable TV industry has to have a clear killer
application with their sufficient contents. Subsequently, the direction
of the future Cable TV industry is proposed.
Abstract: The aim of this research is to develop the
understanding of corporate social responsibility (CSR) from
consumers- perspective toward Thai mobile service providers.
Based on the survey from 400 mobile customers, the result
shows that four dimensions of CSR of Thai mobile service
providers consist of economic, legal, ethical and philanthropic
responsibility. These four CSR factors have positive impacts
on enhancing customer satisfaction except one item of
economic responsibility - profitability to shareholders. Ethical
dimension has the strongest impact on customer satisfaction.
Economic, legal, ethical, philanthropic responsibility and
customer satisfaction have major impact on loyalty, whilst
philanthropic component mostly affects loyalty.
Abstract: In this paper, we proposed a new framework to incorporate an intelligent agent software robot into a crisis communication portal (CCNet) in order to send alert news to subscribed users via email and other mobile services such as Short Message Service (SMS), Multimedia Messaging Service (MMS) and General Packet Radio Services (GPRS). The content on the mobile services can be delivered either through mobile phone or Personal Digital Assistance (PDA). This research has shown that with our proposed framework, the embodied conversation agents system can handle questions intelligently with our multilayer architecture. At the same time, the extended framework can take care of delivery content through a more humanoid interface on mobile devices.
Abstract: As mobile service's subscriber is increasing; mobile
contents services are getting more and more variables. So, mobile
contents development needs not only contents design but also
guideline for just mobile. And when mobile contents are developed, it
is important to pass the limit and restriction of the mobile. The
restrictions of mobile are small browser and screen size, limited
download size and uncomfortable navigation. So each contents of
mobile guideline will be presented for user's usability, easy of
development and consistency of rule. This paper will be proposed
methodology which is each contents of mobile guideline. Mobile web
will be developed by mobile guideline which I proposed.
Abstract: Complex systems are composed of several plain interacting independent entities. Interaction between these entities creates a unified behavior at the global level that cannot be predicted by examining the behavior of any single individual component of the system. In this paper we consider a welded frame of an automobile trailer as a real example of Complex Technical Systems, The purpose of this paper is to introduce a Statistical method for predicting the life cycle of complex technical systems. To organize gathering of primary data for modeling the life cycle of complex technical systems an “Automobile Trailer Frame" were used as a prototype in this research. The prototype represents a welded structure of several pieces. Both information flows underwent a computerized analysis and classification for the acquisition of final results to reach final recommendations for improving the trailers structure and their operational conditions.
Abstract: Short Message Service (SMS) has grown in
popularity over the years and it has become a common way of
communication, it is a service provided through General System
for Mobile Communications (GSM) that allows users to send text
messages to others.
SMS is usually used to transport unclassified information, but
with the rise of mobile commerce it has become a popular tool for
transmitting sensitive information between the business and its
clients. By default SMS does not guarantee confidentiality and
integrity to the message content.
In the mobile communication systems, security (encryption)
offered by the network operator only applies on the wireless link.
Data delivered through the mobile core network may not be
protected. Existing end-to-end security mechanisms are provided
at application level and typically based on public key
cryptosystem.
The main concern in a public-key setting is the authenticity of
the public key; this issue can be resolved by identity-based (IDbased)
cryptography where the public key of a user can be derived
from public information that uniquely identifies the user.
This paper presents an encryption mechanism based on the IDbased
scheme using Elliptic curves to provide end-to-end security
for SMS. This mechanism has been implemented over the standard
SMS network architecture and the encryption overhead has been
estimated and compared with RSA scheme. This study indicates
that the ID-based mechanism has advantages over the RSA
mechanism in key distribution and scalability of increasing
security level for mobile service.