Abstract: Organizations face challenges supporting knowledge
workers due to their particular requirements for an environment
supportive of their self-guided learning activities which are important
to increase their productivity and to develop creative solutions to
non-routine problems. Face-to-face knowledge sharing remains
crucial in spite of a large number of knowledge management
instruments that aim at supporting a more impersonal transfer of
knowledge. This paper first describes the main criteria for a
conceptual and technical solution targeted at flexible management of
office space that aims at assigning those knowledge workers to the
same room that are most likely to thrive when being brought together
thus enhancing their knowledge work productivity. The paper
reflects on lessons learned from the implementation and operation of
such a solution in a project-focused organization and derives several
implications for future extensions that target to foster problem
solving, informal learning and personal development.
Abstract: In this paper DJess is presented, a novel distributed production system that provides an infrastructure for factual and procedural knowledge sharing. DJess is a Java package that provides programmers with a lightweight middleware by which inference systems implemented in Jess and running on different nodes of a network can communicate. Communication and coordination among inference systems (agents) is achieved through the ability of each agent to transparently and asynchronously reason on inferred knowledge (facts) that might be collected and asserted by other agents on the basis of inference code (rules) that might be either local or transmitted by any node to any other node.
Abstract: Lately there has been a significant boost of interest in
music digital libraries, which constitute an attractive area of research
and development due to their inherent interesting issues and
challenging technical problems, solutions to which will be highly
appreciated by enthusiastic end-users. We present here a DL that we
have developed to support users in their quest for classical music
pieces within a particular collection of 18,000+ audio recordings.
To cope with the early DL model limitations, we have used a refined
socio-semantic and contextual model that allows rich bibliographic
content description, along with semantic annotations, reviewing,
rating, knowledge sharing etc. The multi-layered service model
allows incorporation of local and distributed information,
construction of rich hypermedia documents, expressing the complex
relationships between various objects and multi-dimensional spaces,
agents, actors, services, communities, scenarios etc., and facilitates
collaborative activities to offer to individual users the needed
collections and services.
Abstract: With the development of virtual communities, there is
an increase in the number of members in Virtual Communities (VCs).
Many join VCs with the objective of sharing their knowledge and
seeking knowledge from others. Despite the eagerness of sharing
knowledge and receiving knowledge through VCs, there is no
standard of assessing ones knowledge sharing capabilities and
prospects of knowledge sharing. This paper developed a vector space
model to assess the knowledge sharing prospect of VC users.
Abstract: Knowledge sharing in general and the contextual
access to knowledge in particular, still represent a key challenge in
the knowledge management framework. Researchers on semantic
web and human machine interface study techniques to enhance this
access. For instance, in semantic web, the information retrieval is
based on domain ontology. In human machine interface, keeping
track of user's activity provides some elements of the context that can
guide the access to information. We suggest an approach based on
these two key guidelines, whilst avoiding some of their weaknesses.
The approach permits a representation of both the context and the
design rationale of a project for an efficient access to knowledge. In
fact, the method consists of an information retrieval environment
that, in the one hand, can infer knowledge, modeled as a semantic
network, and on the other hand, is based on the context and the
objectives of a specific activity (the design). The environment we
defined can also be used to gather similar project elements in order to
build classifications of tasks, problems, arguments, etc. produced in a
company. These classifications can show the evolution of design
strategies in the company.
Abstract: This study aims to examine the factors affecting
knowledge sharing behavior in knowledge-based electronic communities (e-communities) because quantity and quality of
knowledge shared among the members play a critical role in the community-s sustainability. Past research has suggested three
perspectives that may affect the quantity and quality of knowledge
shared: economics, social psychology, and social ecology. In this
study, we strongly believe that an economic perspective may be suitable to validate factors influencing newly registered members-
knowledge contribution at the beginning of relationship development.
Accordingly, this study proposes a model to validate the factors influencing members- knowledge sharing based on Transaction Cost
Theory. By doing so, we may empirically test our hypotheses in various types of e-communities to determine the generalizability of our research models.
Abstract: The internet has become an attractive avenue for
global e-business, e-learning, knowledge sharing, etc. Due to
continuous increase in the volume of web content, it is not practically
possible for a user to extract information by browsing and integrating
data from a huge amount of web sources retrieved by the existing
search engines. The semantic web technology enables advancement
in information extraction by providing a suite of tools to integrate
data from different sources. To take full advantage of semantic web,
it is necessary to annotate existing web pages into semantic web
pages. This research develops a tool, named OWIE (Ontology-based
Web Information Extraction), for semantic web annotation using
domain specific ontologies. The tool automatically extracts
information from html pages with the help of pre-defined ontologies
and gives them semantic representation. Two case studies have been
conducted to analyze the accuracy of OWIE.
Abstract: The development of Web has affected different aspects of our lives, such as communication, sharing knowledge, searching for jobs, social activities, etc. The web portal as a gateway in the World Wide Web is a starting point for people who are connecting to the Internet. The web portal as the type of knowledge management system provides a rich space to share and search information as well as communication services like free email or content provision for the users. This research aims to discover the university needs to the web portal as a necessary tool for students in the universities to help them in getting the required information. A survey was conducted to gather students' requirements which can be incorporated in to portal to be developed.
Abstract: With the advent of social web initiatives, some argued
that these new emerging tools might be useful in tacit knowledge
sharing through providing interactive and collaborative technologies.
However, there is still a poverty of literature to understand how and
what might be the contributions of social media in facilitating tacit
knowledge sharing. Therefore, this paper is intended to theoretically
investigate and map social media concepts and characteristics with
tacit knowledge creation and sharing requirements. By conducting a
systematic literature review, five major requirements found that need
to be present in an environment that involves tacit knowledge
sharing. These requirements have been analyzed against social media
concepts and characteristics to see how they map together. The
results showed that social media have abilities to comply some of the
main requirements of tacit knowledge sharing. The relationships have
been illustrated in a conceptual framework, suggesting further
empirical studies to acknowledge findings of this study.
Abstract: The importance of nurturing, accumulating, and efficiently deploying knowledge resources through formal structures and organisational mechanisms is well understood. Recent trends in knowledge management (KM) highlight that the effective creation and transfer of knowledge can also rely upon extra-organisational channels, such as, informal networks. The perception exists that the role of informal networks in knowledge creation and performance has been underestimated in the organisational context. Literature indicates that many managers fail to comprehend and successfully exploit the potential role of informal networks to create value for their organisations. This paper investigates: 1) whether managers share work-specific knowledge with informal contacts within and outside organisational boundaries; and 2) what do they think is the importance of this knowledge collaboration in their learning and work outcomes.
Abstract: This study applied Theory of Planned Behaviour
(TPB) to explain the knowledge sharing behaviour among academic
staff at a Public Higher Education Institution (HEI) in Malaysia. The
main objectives of this study are; to identify the components that
influence knowledge sharing behaviour and to determine the levels of
knowledge sharing behaviour among academic staff. A total of 200
respondents were participated in answering questionnaires. The
findings of this study revealed that level of perceiving and
implementing knowledge sharing behaviour among academic staff at
a Public HEI in Malaysia exist but not openly or strongly practiced.
The findings were discussed and recommendations for the future
research were also addressed.
Abstract: Previous studies have indicated that one of the most
critical failure reasons of enterprise systems is the lack of knowledge
sharing and utilization across organizations. As a consequence, many
information systems researchers have paid attention to examining the
effect of absorptive capacity closely associated with knowledge
sharing and transferring on IS usage performance. A lack of
communications and interactions due to a lack of organizational
citizenship behavior might lead to weak absorptive capacity and thus
negatively influence knowledge sharing across organizations. In this
study, a theoretical model which delves into the relationship between
usage performance of enterprise systems and its determinants was
established.
Abstract: The purpose of this study was to explore the
relationship between knowledge sharing and innovation capability,
by examining the influence of individual, organizational and
technological factors on knowledge sharing. The research is based
on a survey of 103 employees from different organizations in the
United Arab Emirates. The study is based on a model and a
questionnaire that was previously tested by Lin [1]. Thus, the study
aims at examining the validity of that model in UAE context. The
results of the research show varying degrees of correlation between
the different variables, with ICT use having the strongest relationship
with the innovation capabilities of organizations. The study also
revealed little evidence of knowledge collecting and knowledge
sharing among UAE employees.
Abstract: Possible advantages of technology in educational
context required the defining boundaries of formal and informal
learning. Increasing opportunity to ubiquitous learning by
technological support has revealed a question of how to discover
the potential of individuals in the spontaneous environments such as
social networks. This seems to be related with the question of what
purposes in social networks have been being used? Social networks
provide various advantages in educational context as collaboration,
knowledge sharing, common interests, active participation and
reflective thinking. As a consequence of these, the purpose of this
study is composed of proposing a new model that could determine
factors which effect adoption of social network applications for usage
in educational context. While developing a model proposal, the
existing adoption and diffusion models have been reviewed and they
are thought to be suitable on handling an original perspective instead
of using completely other diffusion or acceptance models because of
different natures of education from other organizations. In the
proposed model; social factors, perceived ease of use, perceived
usefulness and innovativeness are determined four direct constructs
that effect adoption process. Facilitating conditions, image,
subjective norms and community identity are incorporated to model
as antecedents of these direct four constructs.
Abstract: High quality requirements analysis is one of the most
crucial activities to ensure the success of a software project, so that
requirements verification for software system becomes more and more
important in Requirements Engineering (RE) and it is one of the most
helpful strategies for improving the quality of software system.
Related works show that requirement elicitation and analysis can be
facilitated by ontological approaches and semantic web technologies.
In this paper, we proposed a hybrid method which aims to verify
requirements with structural and formal semantics to detect
interactions. The proposed method is twofold: one is for modeling
requirements with the semantic web language OWL, to construct a
semantic context; the other is a set of interaction detection rules which
are derived from scenario-based analysis and represented with
semantic web rule language (SWRL). SWRL based rules are working
with rule engines like Jess to reason in semantic context for
requirements thus to detect interactions. The benefits of the proposed
method lie in three aspects: the method (i) provides systematic steps
for modeling requirements with an ontological approach, (ii) offers
synergy of requirements elicitation and domain engineering for
knowledge sharing, and (3)the proposed rules can systematically assist
in requirements interaction detection.
Abstract: This paper demonstrates an effort of a serviceoriented
engineering department in improving the sharing and
transfer of knowledge. Although the department consist of only six
employees, but it provides services in various chemical application in
an oil and gas business. The services provided span across Asia
Pacific region mainly Indonesia, Myanmar, Vietnam, Brunei,
Thailand and Singapore. Currently there are no effective tools or
integrated systems that support the sharing or transfer and
maintenance of knowledge so the department has considered
preserving this valuable knowledge by developing a Knowledge
Management System (KMS). This paper presents the development of
a KMS to support the sharing of knowledge in a service-oriented
engineering department of an oil and gas company. The embedded
features in the KMS like blog and forum will encourage iterative
process of knowledge sharing among the employees in the
department. The information and knowledge being shared, discussed
and communicated will be then achieved for future re-use. The re-use
of the knowledge allows the department to reduce redundant efforts
in providing consistent, up-to-date and cost effective of the best
solution to the its clients.
Abstract: This paper presents initiatives of Knowledge
Management (KM) applied to Forensic Sciences field, especially
developed at the Forensic Science Institute of the Brazilian Federal
Police. Successful projects, related to knowledge sharing, drugs
analysis and environmental crimes, are reported in the KM
perspective. The described results are related to: a) the importance of
having an information repository, like a digital library, in such a
multidisciplinary organization; b) the fight against drug dealing and
environmental crimes, enabling the possibility to map the evolution
of crimes, drug trafficking flows, and the advance of deforestation in
Amazon rain forest. Perspectives of new KM projects under
development and studies are also presented, tracing an evolution line
of the KM view at the Forensic Science Institute.
Abstract: The right information at the right time influences the
enterprise and technical success. Sharing knowledge among members
of a big organization may be a complex activity. And as long as the
knowledge is not shared, can not be exploited by the organization.
There are some mechanisms which can originate knowledge sharing.
It is intended, in this paper, to trigger these mechanisms by using
semantic nets. Moreover, the intersection and overlapping of terms
and sub-terms, as well as their relationships will be described through
the mereology science for the whole knowledge sharing system. It is
proposed a knowledge system to supply to operators with the right
information about a specific process and possible risks, e.g. at the
assembly process, at the right time in an automated manufacturing
environment, such as at the automotive industry.
Abstract: In this paper an open agent-based modular framework
for personalized and adaptive curriculum generation in e-learning
environment is proposed. Agent-based approaches offer several
potential advantages over alternative approaches. Agent-based
systems exhibit high levels of flexibility and robustness in dynamic
or unpredictable environments by virtue of their intrinsic autonomy.
The presented framework enables integration of different types of
expert agents, various kinds of learning objects and user modeling
techniques. It creates possibilities for adaptive e-learning process.
The KM e-learning system is in a process of implementation in
Varna Free University and will be used for supporting the
educational process at the University.
Abstract: Knowledge sharing enables the information or
knowledge to be transmitted from one source to another. This paper
demonstrates the needs of having the online book catalogue which
can be used to facilitate disseminating information on textbook used
in the university. This project is aimed to give access to the students
and lecturers to the list of books in the bookstore and at the same
time to allow book reviewing without having to visit the bookstore
physically. Research is carried out according to the boundaries which
accounts to current process of new book purchasing, current system
used by the bookstore and current process the lecturers go through
for reviewing textbooks. The questionnaire is used to gather the
requirements and it is distributed to 100 students and 40 lecturers.
This project has enabled the improvement of a manual process to be
carried out automatically, through a web based platform. It is shown
based on the user acceptance survey carried out that target groups
found that this web service is feasible to be implemented in
Universiti Teknologi PETRONAS (UTP), and they have shown
positive signs of interest in utilizing it in the future.