Abstract: The purpose of this paper is to explore the role of
cognitive decision effort in recommendation system, combined with
indicators "information quality" and "service quality" from IS success
model to exam the awareness of the user for the "recommended system
performance". A total of 411 internet user answered a questionnaire
assessing their attention of use and satisfaction of recommendation
system in internet book store. Quantitative result indicates following
research results. First, information quality of recommended system
has obvious influence in consumer shopping decision-making process,
and the attitude to use the system. Second, in the process of consumer's
shopping decision-making, the recommendation system has no
significant influence for consumers to pay lower cognitive
decision-making effort. Third, e-commerce platform provides
recommendations and information is necessary, but the quality of
information on user needs must be considered, or they will be other
competitors offer homogeneous services replaced.
Abstract: Knowledge sharing enables the information or
knowledge to be transmitted from one source to another. This paper
demonstrates the needs of having the online book catalogue which
can be used to facilitate disseminating information on textbook used
in the university. This project is aimed to give access to the students
and lecturers to the list of books in the bookstore and at the same
time to allow book reviewing without having to visit the bookstore
physically. Research is carried out according to the boundaries which
accounts to current process of new book purchasing, current system
used by the bookstore and current process the lecturers go through
for reviewing textbooks. The questionnaire is used to gather the
requirements and it is distributed to 100 students and 40 lecturers.
This project has enabled the improvement of a manual process to be
carried out automatically, through a web based platform. It is shown
based on the user acceptance survey carried out that target groups
found that this web service is feasible to be implemented in
Universiti Teknologi PETRONAS (UTP), and they have shown
positive signs of interest in utilizing it in the future.