Abstract: Telecommunication service providers demand accurate
and precise prediction of customer churn probabilities to increase the
effectiveness of their customer relation services. The large amount of
customer data owned by the service providers is suitable for analysis
by machine learning methods. In this study, expenditure data of
customers are analyzed by using an artificial neural network (ANN).
The ANN model is applied to the data of customers with different
billing duration. The proposed model successfully predicts the churn
probabilities at 83% accuracy for only three months expenditure data
and the prediction accuracy increases up to 89% when the nine month
data is used. The experiments also show that the accuracy of ANN
model increases on an extended feature set with information of the
changes on the bill amounts.
Abstract: Mining big data represents a big challenge nowadays. Many types of research are concerned with mining massive amounts of data and big data streams. Mining big data faces a lot of challenges including scalability, speed, heterogeneity, accuracy, provenance and privacy. In telecommunication industry, mining big data is like a mining for gold; it represents a big opportunity and maximizing the revenue streams in this industry. This paper discusses the characteristics of big data (volume, variety, velocity and veracity), data mining techniques and tools for handling very large data sets, mining big data in telecommunication and the benefits and opportunities gained from them.
Abstract: Numbers of software quality measurement system have been implemented over the past few years, but none of them focuses on telecommunication industry. Software quality measurement system for telecommunication industry was a system that could calculate the quality value of the measured software that totally focused in telecommunication industry. Before designing a system, quality factors, quality attributes and quality metrics were identified based on literature review and survey. Then, using the identified quality factors, quality attributes and quality metrics, quality model for telecommunication industry was constructed. Each identified quality metrics had its own formula. Quality value for the system was measured based on the quality metrics and aggregated by referring to the quality model. It would classify the quality level of the software based on Net Satisfaction Index (NSI). The system was designed using object-oriented approach in web-based environment. Thus, existing of software quality measurement system was important to both developers and users in order to produce high quality software product for telecommunication industry.
Abstract: In modern telecommunications industry, demand &
supply chain management (DSCM) needs reliable design and
versatile tools to control the material flow. The objective for efficient
DSCM is reducing inventory, lead times and related costs in order to
assure reliable and on-time deliveries from manufacturing units
towards customers. In this paper the multi-rate expert system based
methodology for developing simulation tools that would enable
optimal DSCM for multi region, high volume and high complexity
manufacturing environment was proposed.
Abstract: The modern telecommunication industry demands
higher capacity networks with high data rate. Orthogonal frequency
division multiplexing (OFDM) is a promising technique for high data
rate wireless communications at reasonable complexity in wireless
channels. OFDM has been adopted for many types of wireless
systems like wireless local area networks such as IEEE 802.11a, and
digital audio/video broadcasting (DAB/DVB). The proposed research
focuses on a concatenated coding scheme that improve the
performance of OFDM based wireless communications. It uses a
Redundant Residue Number System (RRNS) code as the outer code
and a convolutional code as the inner code. Here, a direct conversion
of analog signal to residue domain is done to reduce the conversion
complexity using sigma-delta based parallel analog-to-residue
converter. The bit error rate (BER) performances of the proposed
system under different channel conditions are investigated. These
include the effect of additive white Gaussian noise (AWGN),
multipath delay spread, peak power clipping and frame start
synchronization error. The simulation results show that the proposed
RRNS-Convolutional concatenated coding (RCCC) scheme provides
significant improvement in the system performance by exploiting the
inherent properties of RRNS.
Abstract: The rising growth of the GSM cellular phone industry has tightening competition level between providers in making strategies enhancing the market shares in Indonesia. Tsel, as one of those companies, has to determine the proper strategy to sustain as well as improve the market share without reducing its operational income level. Portfolio simulation model is designed with a dynamic system approach. The result of this research is a recommendation to the company by optimizing its technological policies, services, and promotions. The tariff policies and the signal quality should not be the main focus because this company has had a large number of customers and a good infrastructural condition.