Abstract: The recent instability in economy was found to be
influencing the situation in Malaysia whether directly or indirectly.
Taking that into consideration, the government needs to find the best
approach to balance its citizen’s socio-economic strata level urgently.
Through education platform is among the efforts planned and acted
upon for the purpose of balancing the effects of the influence,
through the exposure of social entrepreneurial activity towards youth
especially those in higher institution level. Armed with knowledge
and skills that they gained, with the support by entrepreneurial
culture and environment while in campus; indirectly, the students will
lean more on making social entrepreneurship as a career option when
they graduate. Following the issues of marketability and workability
of current graduates that are becoming dire, research involving how
far the willingness of student to create social innovation that
contribute to the society without focusing solely on personal gain is
relevant enough to be conducted. With that, this research is
conducted with the purpose of identifying the level of entrepreneurial
intention and social entrepreneurship among higher institution
students in Malaysia. Stratified random sampling involves 355
undergraduate students from five public universities had been made
as research respondents and data were collected through surveys. The
data was then analyzed descriptively using min score and standard
deviation. The study found that the entrepreneurial intention of higher
education students are on moderate level, however it is the contrary
for social entrepreneurship activities, where it was shown on a high
level. This means that while the students only have moderate level of
willingness to be a social entrepreneur, they are very committed to
created social innovation through the social entrepreneurship
activities conducted. The implication from this study can be
contributed towards the higher institution authorities in prediction the
tendency of student in becoming social entrepreneurs. Thus, the
opportunities and facilities for realizing the courses related to social
entrepreneurship must be created expansively so that the vision of
creating as many social entrepreneurs as possible can be achieved.
Abstract: The future of Higher Education Institutions (HEI) depend on their ability to attract and retain students, increase recognition and prestige. In order to respond to the 'customers' increasingly demanding, HEI need to identify the key factors that influence the satisfaction of a 'customers', thereby creating competitive advantages. These determinants of satisfaction are important elements that guide the strategy of an institution and allow the successful achievement of strategic plans, both teaching and administrative, to offer their ‘costumers’ services and products with higher quality. Following this way of thinking, the purpose of this study was to evaluate the satisfaction with the service quality of the School of Technology and Management of Bragança (ESTiG), of the Polytechnic Institute of Bragança, identifying, thus, the dimensions related to the quality of services that might influence students' satisfaction. The results showed that, in general, the students are satisfied with the performance of ESTiG.