Abstract: The fundamental issues in ICT Governance (ICTG)
implementation for Malaysian Public Sector (MPS) is how ICT be
applied to support improvements in productivity, management
effectiveness and the quality of services offered to its citizens. Our
main concern is to develop and adopt a common definition and
framework to illustrate how ICTG can be used to better align ICT
with government’s operations and strategic focus. In particular, we
want to identify and categorize factors that drive a successful ICTG
process. This paper presents the results of an exploratory study to
identify, validate and refine such Critical Success Factors (CSFs) and
confirmed seven CSFs and nineteen sub-factors as influential factors
that fit MPS after further validated and refined. The Delphi method
applied in validation and refining process before being endorsed as
appropriate for MPS. The identified CSFs reflect the focus areas that
need to be considered strategically to strengthen ICT Governance
implementation and ensure business success.
Abstract: In the 13th Malaysia’s General Elections held in 2013,
it was observed that large numbers of urban constituencies saw
strongly decisive young voters (between 21-39 age group) determine
the outcome in their favour. Also, the Elections Commission had
approximated that 70% of some 4.2 million unregistered voters at the
time were citizens aged between 21 and 40 years old. If they are not
already considered an important form of political leverage, 450,000
young Malaysians turn 21 years old each year. Further compounding
this fact were the 2.4 million new voters registered in 2012, which at
the time constituted almost 30% of the entire voting population. This
article discusses the importance of issues for the youth, with
reference to the university students in Malaysia in their decision
making on polling day.
Abstract: Water is a fundamental attraction in all cultures and among all classes of people,tourists and citizens. It is a favorite location for major tourism initiatives, celebrations and ceremonies. The vitality of any city depends on citizen action to take part in creating the neighborhoods they desire. Waterfront can provide extensive new areas of high quality public open space in parts of the city that are popular venues for social activities and also have the highest land values. Each city must have a character that can be used as a key attraction for the development. The morphology of a waterfront can be identified by both its physical characteristics and the socio-cultural activities that take place in the area. Alexandria has been selected as an area of study because it has a unique character due to its possession of a variety of waterfronts.
This paper aims to set some criteria of successful waterfront development and then through these criteria analyzing the development of the Qaitbay waterfront in the eastern harbor in Alexandria, Egypt. Hence, a comprehensive improvement of the waterfront areas is certainly needed to ensure a successful waterfront development radiated the sense of uniformity and coherence.
Alexandria can benefit from these criteria to develop its urban waterfront in order to preserve and revitalize its unique waterfront character and achieve mixed uses and tourism development.
Abstract: This research aims to study on “ASEAN Citizenship in the Internationalization of Thai Higher Education.” The purposes of this research are (1) to examine the Thai academics and scholars defined in the concept of internationalization of higher education, (2) to know how Thailand tries to fulfill its internationalization on education goal, (3) to find out the advantages and disadvantages of Thailand hub for higher education in Asia. Sequential mixed methods, qualitative and quantitative research methods were utilized to gather the data collected. By using a qualitative method (individual interviews from key Thai administrators and educators in the international higher education sector), a quantitative method (survey) was utilized to draw upon and to elaborate the recurring themes present during the interviews. The study found that many aspects of Thai international higher education programs received heavy influence from both the American and European higher education systems. Thailand’s role and leadership in the creation and launch of the ASEAN Economic Community (AEC) by 2015 gives its unique context for its internationalization efforts. English is being designated as the language of all Thai international programs; its influence further strengthened being the current language of academia, international business, and the internet, having global influence.
Abstract: Today, systems of management and urban planning,
attempt to reach more sustainable development through monitoring
developments, urban development and development plans.
Monitoring of changes in the urban places and sustainable urban
development accounted a base for the realization of worthy goals
urban sustainable development. The importance of women in
environmental protection programs is high enough that in 21 agenda
has been requested from all countries to allocate more shares to
women in their policies. On the other hand, urban waste landfill has
become one of the environmental concerns in modern cities. This
research assumes that the impact of women on recycling, reduction
and proper waste landfill is much more than men. For this reason,
three districts; Yousef Abad, Heshmatieh & Nezam Abad are gauged
through questionnaire and using the analytical research hypothesis
model. This research will be categorized as functional research. The
results have shown that noticing the power of women, their
participation towards realization of the development objectives and
programs can be used in solving their problems.
Abstract: In history, the relationship between Turks and Armenians was started when Turks entered Anatolia. Before, Armenian people lived in dominion of Persians, Macedonians, Selefkits, Romans, Sasanis, Byzantinians and Arabs. After Turks had entered Anatolia, Armenian people lived together with the people in the Ottoman Empire, and these two people’s living together made Armenians gain citizens’ rights in this empire. Armenian people were excused from the military services and some taxes. They got opportunities to promote in trade, craft, farming and administrative affairs. Firstly, the Ottoman Empire met with opera in 1720s via the embassy, and so with the help of Armenian artists, opera was introduced and developed. In this study, the development of terms related to the opera arts in the Ottoman Empire and the importance of Bosco and Naum theatres and the help and contributions of Armenian artists will be analyzed.
Abstract: In Singapore, there are about 1 million baby boomers, defined as those born between 1947 and 1964. They constitute a sizeable proportion (about 30 per cent) of the resident population comprising Singapore citizens and permanent residents. The first batches of these baby boomers have already 65 years old by 2012. Thereafter, baby boomers will swell the ranks of the elderly population in Singapore until 2030. The baby boomers in this study are divided into broad groups, namely, the early baby boomers (born 1947-54) and late baby boomers (1955-64). Continuing decline in fertility and mortality rates in the past three decades as well as improvements in health care facilities and services have changed the demography of Singapore from a “pyramid-shape” young, post war baby boomers population to a rapidly ageing population. With the ageing of the baby boom generation, the population of Singapore is about to grey rapidly over the next three decades. As such, there is a need for Singapore to understand the profile, perceptions and aspirations of this group, and devise strategies to address the needs and concerns as well as opportunities that arise with the ageing of baby boomers are discussed and presented in this work.
Abstract: The goal of the present paper is to model two classic lines of research in which employees starred, organizational justice and citizenship behavior (OCB), but that have never been studied together when targeting customers. The suggestion is made that a hotel’s fair treatment (in terms of distributive, procedural, and interactional justice) toward customers will be appreciated by the employees, who will reciprocate in kind by favoring the hotel with increased customer-oriented behaviors (COBs). Data were collected from 204 employees at eight upscale hotels in the Canary Islands (Spain). Unlike in the case of perceptions of distributive justice, results of structural equation modeling demonstrate that employees substantively react to interactional and procedural justice toward guests by engaging in customer-oriented behaviors (COBs). The findings offer new reasons why employees decide to engage in COBs, and they highlight potentially beneficial effects of fair treatment toward guests bring to hospitality through promoting COBs.
Abstract: In recent years, several smart card solutions for transportation services of cities with different technical infrastructures and business models has emerged considerably, which triggers new business and technical opportunities. In order to create a unique system, we present a novel, promising system called Multifunctional City Smart Card System to be used in all cities that provides transportation and loyalty services based on the MasterCard M/Chip Advance standards. The proposed system provides a unique solution for transportation services of large cities over the world, aiming to answer all transportation needs of citizens. In this paper, development of the Multifunctional City Smart Card system and system requirements are briefly described. Moreover, performance analysis results of M/Chip Advance Compatible Validators which is the system's most important component are presented.
Abstract: Nowadays the promotion of the public transportation system in the Bangkok Metropolitan Area is increased such as the “Free Bus for Thai Citizen” Campaign and the prospect of the several MRT routes to increase the convenient and comfortable to the Bangkok Metropolitan area citizens. But citizens do not make full use of them it because the citizens are lack of the data and information and also the confident to the public transportation system of Thailand especially in the time and safety aspects. This research is the Public Transport Planning System by Dijkstra Algorithm: Case Study Bangkok Metropolitan Area by focusing on buses, BTS and MRT schedules/routes to give the most information to passengers. They can choose the way and the routes easily by using Dijkstra STAR Algorithm of Graph Theory which also shows the fare of the trip. This Application was evaluated by 30 normal users to find the mean and standard deviation of the developed system. Results of the evaluation showed that system is at a good level of satisfaction (4.20 and 0.40). From these results we can conclude that the system can be used properly and effectively according to the objective.
Abstract: E-governance is an emerging and challenging initiative in developing countries. It is not only concerning the provision of services through the use ICT but rather entails building external interactions with citizen and businesses, enhancing democracy and trust of the political institutions of government. It embraces among other principles, openness, accountability and citizen engagement in public policy process. This study aims at finding users’ satisfaction with three chosen dimensions of e-governance, namely: openness, collaborative governance, and participation. These dimensions of e-governance are neither studied before in the context of Arab countries and nor explored earlier in relation to some demographics variables. A study of 900 users of e-government in United Arab Emirates (UAE) was undertaken to examine how gender, age, education, nationality, and employment affect their satisfaction with e-governance. Generally, satisfaction ratings vary significantly with these variables. However, the overall level of satisfaction with the three attributes was less favorable. Knowing the differences of citizen’s perceptions towards e-governance services would help policymakers in the design of effective e-governance strategy.
Abstract: This paper discusses E-government, in particular the challenges that face its development and widespread adoption in Saudi Arabia. E-government can be defined based on an existing set of requirements. E-government has been implemented for a considerable time in developed countries. However, E-government services still face many challenges in their implementation and general adoption in Saudi Arabia. In addition, the literature review and the discussion identify the influential factors, such as quality of service, diffusion of innovation, computer and information literacy, culture, lack of awareness, technical infrastructure, website design, and security, that affect the citizens’ intention to adopt E-government services in Saudi Arabia. Consequently, these factors have been integrated in a new model that would influence citizen to adopt E- government services. Therefore, this research presents an integrated model for ascertaining the intention to adopt E-government services and thereby aiding governments in accessing what is required to increase adoption.
Abstract: Malaysia has successfully applied economic planning
to guide the development of the country from an economy of
agriculture and mining to a largely industrialised one. Now, with its
sights set on attaining the economic level of a fully developed nation
by 2020, the planning system must be made even more efficient and
focused.
It must ensure that every investment made in the country, contribute
towards creating the desirable objective of a strong, modern,
internationally competitive, technologically advanced, post-industrial
economy. Cities in Malaysia must also be fully aware of the enormous
competition it faces in a region with rapidly expanding and
modernising economies, all contending for the same pool of potential
international investments.
Efficiency of urban governance is also fundamental issue in
development characterized by sustainability, subsidiarity, equity,
transparency and accountability, civic engagement and citizenship, and
security. As described above, city competitiveness is harnessed
through 'city marketing and city management'.
High technology and high skilled industries, together with finance,
transportation, tourism, business, information and professional
services shopping and other commercial activities, are the principal
components of the nation-s economy, which must be developed to a
level well beyond where it is now. In this respect, Kuala Lumpur being
the premier city must play the leading role.
Abstract: By the end of XX century in the structure of humanity some changes have been provoked: a new ethnos - Ethnos of Intellect is formed and is still being formed, beside the historical types of ethnoses: open ethnos, closed ethnos, wandering ethnos, dead ethnos, - and this event was caused by the technical progress, development of informational and transport communications, especially - by creation of Internet. The Ethnos of Intellect is something very close to the ÔÇ×Information Society“ described by J. Ellule and Y. Masuda that was regarded as the culture of XXI century, being an antithesis for technical and technicistical civilizations, but it-s necessary to indicate also the essential difference between these concepts: the Ethnos of Intellect is the antithesis of Socium. The existence of such an ethnos within human society that has already become an Information Society itself is extremely important in observing legally and informatically a new kind of reins in the hands of the political power, revealing every attempt to violate the human rights of simple citizens. A concrete example of some conjunction points of legal informatics and informatical law in a certain kind of ambiental studies of the project ''State Registre of Population'' in Russia is very eloquent.
Abstract: The Romanian government has been making
significant attempts to make its services and information available on
the Internet. According to the UN e-government survey conducted in
2008, Romania comes under mid range countries by utilization of egovernment
(percent of utilization 41%). Romania-s national portal
www.e-guvernare.ro aims at progressively making all services and
information accessible through the portal. However, the success of
these efforts depends, to a great extent, on how well the targeted
users for such services, citizens in general, make use of them. For
this reason, the purpose of the presented study was to identify what
factors could affect the citizens' adoption of e-government services.
The study is an extension of the Technology Acceptance Model. The
proposed model was validated using data collected from 481 citizens.
The results provided substantial support for all proposed hypotheses
and showed the significance of the extended constructs.
Abstract: The waves of eGovernment are rising very fast
through almost all public administration, or at least most of the
public administrations around the world, and not only the public
administration, but also the entire government and all of their
organization as a whole. The government uses information
technology, and above all the internet or web network, to facilitate
the exchange of services between government agencies and citizens,
businesses, employees and other non-governmental agencies. With
efficient and transparent information exchange, the information
becomes accessible to the society (citizens, business, employees etc.),
and as a result of these processes the society itself becomes the
information society or knowledge society. This paper discusses the
knowledge management for eGovernment development in
significance and role. Also, the paper reviews the role of virtual
communities as a knowledge management mechanism to support
eGovernment in Montenegro. It explores the need for knowledge
management in eGovernment, identifies knowledge management
technologies, and highlights the challenges for developing countries,
such as Montenegro in the implementation of eGovernment. The
paper suggests that knowledge management is needed to facilitate
information exchange and transaction processing with citizens, as
well as to enable creation of knowledge society.
Abstract: The aim of this study is to test the “work values"
inventory developed by Tevruz and Turgut and to utilize the concept
in a model, which aims to create a greater understanding of the work
experience. In the study multiple effects of work values, work-value
congruence and work centrality on organizational citizenship
behavior are examined. In this respect, it is hypothesized that work
values and work-value congruence predict organizational citizenship
behavior through work centrality. Work-goal congruence test, Tevruz
and Turgut-s work values inventory are administered along with
Kanungo-s work centrality and Podsakoff et al.-s [47] organizational
citizenship behavior test to employees working in Turkish SME-s.
The study validated that Tevruz and Turgut-s work values inventory
and the work-value congruence test were reliable and could be used
for future research. The study revealed the mediating role of work
centrality only for the relationship of work values and the
responsibility dimension of citizenship behavior. Most important, this
study brought in an important concept, work-value congruence,
which enables a better understanding of work values and their
relation to various attitudinal variables.
Abstract: In a representative democracy political parties
promote vital competition on different policy issues and play
essential roles by offering ideological alternatives. They also give
channels for citizens- participation in government decision-making
processes and they are significant conduits and interpreters of
information about government. This paper attempts to examine how
opposition political parties and rebel fronts emerged in Ethiopia, and
examines their present conditions. In this paper, selected case studies
of political parties and rebel fronts are included to highlight the status
and the role of opposition groups in the country in the three
successive administrations: Haile Selassie (1930-1974), Derg (1974-
1991), and EPRDF (1991-Present).
Abstract: The transition to sustainable development requires
considerable investments from stakeholders, both financial and
immaterial. However, accounting for such investments often poses a
challenge, as ventures with intangible or non-financial returns remain
oblivious to conventional accounting techniques and risk assessment.
That such investments may significantly contribute to the welfare of
those affected may act as a driving force behind attempting to bridge
this gap. This gains crucial importance as investments must be also
backed by governments and administrations; entities whose budget
depends on taxpayers- contributions and whose tasks are based on
securing the welfare of their citizens. Besides economic welfare,
citizens also require social and environmental wellbeing too.
However, administrations must also safeguard that welfare is
guaranteed not only to present, but to future generations too. With
already strained budgets and the requirement of sustainable
development, governments on all levels face the double challenge of
making both of these ends meet.
Abstract: Nowadays increasingly the population makes use of
Information Technology (IT). As such, in recent year the Portuguese
government increased its focus on using the IT for improving
people-s life and began to develop a set of measures to enable the
modernization of the Public Administration, and so reducing the gap
between Public Administration and citizens.Thus the Portuguese
Government launched the Simplex Program. However these
SIMPLEX eGov measures, which have been implemented over the
years, present a serious challenge: how to forecast its impact on
existing Information Systems Architecture (ISA). Thus, this research
is focus in addressing the problem of automating the evaluation of the
actual impact of implementation an eGovSimplification and
Modernization measures in the Information Systems Architecture. To
realize the evaluation we proposes a Framework, which is supported
by some key concepts as: Quality Factors, ISA modeling,
Multicriteria Approach, Polarity Profile and Quality Metrics