Abstract: The purposes of the paper are to know and improve
the legal awareness of Surakarta local government officer to Law
No.12/2006 on Citizenship in vanishing civic discrimination to
Chinese Indonesians. Some issues of the Chinese Indonesian are the
definitions of Indonesian citizens and native Indonesian people or
“warga negara Indonesia (WNI) asli" and their obligation to show
Indonesian Citizenship Certificate (SBKRI) in processing civil
documents. Legal awareness of Surakarta local government officer
can be categorized as “legal knowledge" only. They know the laws
but they do not implement it yet. Nevertheless, at least this research
has given the new awareness in citizenship law for the officers.
Abstract: The concept of e-government has begun to spread among countries. It is based on the use of information communication technology (ICT) to fully utilize government resources, as well as to provide government services to citizens, investors and foreigners. Critical factors are the factors that are determined by the senior management of each organization; the success or failure of the organization depends on the effective implementation of critical factors. These factors vary from one organization to another according to their activity, size and functions. It is very important that organizations identify them in order to avoid the risk of implementing initiatives that may fail to work, while simultaneously exploiting opportunities that may succeed in working. The main focus of this paper is to investigate the majority of critical success factors (CSFs) associated with the implementation of e-government projects. This study concentrates on both technical and nontechnical factors. This paper concludes by listing the majority of CSFs relating to successful e-government implementation in Bahrain.
Abstract: The concept of the new government should focus on
forming a new relationship between public servants and citizens of
the state, formed on the principles of transparency, accountability,
protection of citizens' rights. These principles are laid down in the
problem of administrative reform in the Republic of Kazakhstan.
Also, this wish arises, contributing to the improvement of the system
of political management in our country. For the full realization of the
goals is necessary to develop a special state program designed to
improve the regulatory framework for public service, improving
training, retraining and advanced training of civil servants, forming a
system of incentives in public service and other activities aimed at
achieving the efficiency of the entire system government.
Abstract: This paper explores the changing trend in citizenship
norms among young citizens from various ethnic groups in Malaysia
and the extent to which it influences the participation of young
citizens in political and civil issues. Embedded in democratic
constitutions are the rights and freedoms that accompany citizenship,
and these rights and freedoms include participation. Participation in
democracies should go beyond voting; it should include taking part in
the governance process. The political process is not at risk even
though politics does not work as it did in the past. A national sample
of 1697 respondents between the ages of 21 and 40 years were
interviewed in January 2011. The findings show that respondents
embrace an engaged-citizenship norm more than they do the
traditional duty-citizen norm. Among the ethnic groups, the Chinese
show lower means in both citizenship norms compared with other
ethnic groups, namely, the Malays and the Indians. The duty-citizen
norm correlates higher with political participation than with civic
participation. On the other hand, the engaged-citizen norm correlates
higher with civic participation than with political participation.
Abstract: Citizens are increasingly are provided with choice and
customization in public services and this has now also become a key
feature of higher education in terms of policy roll-outs on personal
development planning (PDP) and more generally as part of the
employability agenda. The goal here is to transform people, in this
case graduates, into active, responsible citizen-workers. A key part of
this rhetoric and logic is the inculcation of graduate attributes within
students. However, there has also been a concern with the issue of
student lack of engagement and perseverance with their studies. This
paper sets out to explore some of these conceptions that link graduate
attributes with citizenship as well as the notion of how identity is
forged through the higher education process. Examples are drawn
from a quality enhancement project that is being operated within the
context of the Scottish higher education system. This is further
framed within the wider context of competing and conflicting
demands on higher education, exacerbated by the current worldwide
economic climate. There are now pressures on students to develop
their employability skills as well as their capacity to engage with
global issues such as behavioural change in the light of
environmental concerns. It is argued that these pressures, in effect,
lead to a form of personalization that is concerned with how
graduates develop their sense of identity as something that is
engineered and re-engineered to meet these demands.
Abstract: This contribution aims to outline some topics around the process of introduction of compulsory electronic exchange of documents (so called e-Boxes) in public administration. The research was conducted in order to gauge the difference between the expectation of those using internal email and their experience in reality. Both qualitative and quantitative research is employed to lead also to an estimation of the willingness and readiness of government bodies, business units and citizens to adopt new technologies. At the same time the most potent barriers to successful e-communication through the e-Boxes are identified.
Abstract: This research is to explore the satisfaction for senior
citizens on continuing education in Taiwan. The purpose of this
research aims at the difference on teacher-s teaching, personal
relationship, learning result, materials and environment. Through
different sexual and living area as the background variables, a
questionnaire is adopted as the methodology in this research. Three
results are found in this research. In overall, senior citizens taking
continuing education put the most important attention on personal
relationship but materials and leaning environment put the least. There
is a significant difference on personal relationship, teacher-s teaching
and research result between different sexes. Female senior citizens
attach more importance to teacher-s teaching and learning results but
male senior citizens value on personal relationship. Another
significant difference is shown on teacher-s teaching and personal
relationship because of senior citizens living area. Urban senior
citizens put importance on personal relationship and rural senior
citizens respect teacher-s teaching more.
Abstract: In recent years, “Bottom-up Planning Approach" has been widely accepted and expanded from planning theorists. Citizen participation becomes more important in decision-making in informal settlements. Many of previous projects and strategies due to ignorance of citizen participation, have been failed facing with informal settlements and in some cases lead physical expansion of these neighbourhoods. According to recent experiences, the new participatory approach was in somehow successful. This paper focuses on local experiences in Iran. A considerable amount of people live in informal settlements in Iran. With the previous methods, the government could not solve the problems of these settlements. It is time to examine new methods such as empowerment of the local citizens and involve them to solve the current physical, social, and economic problems. The paper aims to address the previous and new strategies facing with informal settlements, the conditions under which citizens could be involved in planning process, limits and potentials of this process, the main actors and issues and finally motivations that are able to promote citizen participation. Documentary studies, observation, interview and questionnaire have been used to achieve the above mentioned objectives. Nearly 80 percent of responder in Saadi Community are ready to participate in regularising their neighbourhoods, if pre-conditions of citizen involvement are being provided. These pre-conditions include kind of problem and its severity, the importance of issue, existence of a short-term solution, etc. Moreover, confirmation of dweller-s ownership can promote the citizen engagement in participatory projects.
Abstract: The purposes of this research were to study the citizen
participation in preventing illegal drugs in one of a poor and small
community of Bangkok, Thailand and to compare the level of
participation and concern of illegal drugs problem by using
demographic variables. This paper drew upon data collected from a
local citizens survey conducted in Bangkok, Thailand during summer
of 2012. A total of 200 respondents were elicited as data input for,
and one way ANOVA test. The findings revealed that the overall
citizen participation was in the level of medium. The mean score
showed that benefit from the program was ranked as the highest and
the decision to participate was ranked as second while the follow-up
of the program was ranked as the lowest.
In terms of the difference in demographic such as gender, age,
level of education, income, and year of residency, the hypothesis
testing’s result disclosed that there were no difference in their level
of participation. However, difference in occupation showed a
difference in their level of participation and concern which was
significant at the 0.05 confidence level.
Abstract: This paper discusses E-government, in particular the
challenges that face adoption in Saudi Arabia. E-government can be
defined based on an existing set of requirements. In this research we
define E-government as a matrix of stakeholders: governments to
governments, governments to business and governments to citizens,
using information and communications technology to deliver and
consume services. E-government has been implemented for a
considerable time in developed countries. However, E-government
services still face many challenges in their implementation and
general adoption in many countries including Saudi Arabia. It has
been noted that the introduction of E-government is a major
challenge facing the government of Saudi Arabia, due to possible
concerns raised by its citizens. In addition, the literature review and
the discussion identify the influential factors that affect the citizens’
intention to adopt E-government services in Saudi Arabia.
Consequently, these factors have been defined and categorized
followed by an exploratory study to examine the importance of these
factors. Therefore, this research has identified factors that determine
if the citizen will adopt E-government services and thereby aiding
governments in accessing what is required to increase adoption.
Abstract: To comply with the international human right
legislation concerning the freedom of movement, transport systems
are required to be made accessible in order that all citizens, regardless
of their physical condition, have equal possibilities to use them. In
Hungary, apparently there is a considerable default in the
improvement of accessible public transport. This study is aiming to
overview the current Hungarian situation and to reveal the reasons of
the deficiency. The result shows that in spite of the relatively
favourable juridical background linked to the accessibility needs and
to the rights of persons with disabilities there is a strong delay in
putting all in practice in the field of public transport. Its main reason
is the lack of financial resource and referring to this the lack of
creating mandatory regulations. In addition to this the proprietary
rights related to public transport are also variable, which also limits
the improvement possibilities. Consequently, first of all an accurate
and detailed regulatory procedure is expected to change the present
unfavourable situation and to create the conditions of the fast
realization, which is already behind time.
Abstract: The relevance of the study of everyday life in Almaty
and Kyzylorda are associated with the emergence of the modern
trends in historiography and socializing areas of government reform.
The relevance is due to the fact that in the early twentieth century
Kyzylorda and Almaty began to develop as a city and this period has
a special place in the life of the state. An interesting aspect of the
everyday life of the inhabitants of the new city, which was built in the
era of Stalin's Five-Year Plans, can be examined through the eyes of
the Soviet people living in a specific environment, reflecting the life
of the citizens. The study of industrialization of the Soviet Union and
the attention paid to new developments in the first five years of
everyday aspects as the impact of the modernization of the 1930s was
one of the decisive factors in the lives of residents. Among these
factors, we would like to highlight the medical field, which is the
basis of all human life, specifically focusing on the state of medicine
in Alma-Ata in the first 20-30-years of the twentieth century, and
analyze the different aspects of human life, determining the quality of
medical care to the population during this period.
Abstract: Within the realm of e-government, the development has moved towards testing new means for democratic decisionmaking, like e-panels, electronic discussion forums, and polls. Although such new developments seem promising, they are not problem-free, and the outcomes are seldom used in the subsequent formal political procedures. Nevertheless, process models offer promising potential when it comes to structuring and supporting transparency of decision processes in order to facilitate the integration of the public into decision-making procedures in a reasonable and manageable way. Based on real-life cases of urban planning processes in Sweden, we present an outline for an integrated framework for public decision making to: a) provide tools for citizens to organize discussion and create opinions; b) enable governments, authorities, and institutions to better analyse these opinions; and c) enable governments to account for this information in planning and societal decision making by employing a process model for structured public decision making.
Abstract: Magetan area is going to be the object of this research
which is located in East Java, Indonesia. The data were obtained
from 270 civil servants working at the Magetan District government.
The data were analyzed using the Structural Equation Modeling with
Partial Least Square program. The research showed the following
findings: (1) job motivation variable has a positive and significant
effect on organizational citizenship behavior (OCB); (2) work
environment has positive and significant effect on OCB; (3)
leadership variable has positive and significant effect on OCB; (4)
job motivation variable has no significant effect on job satisfaction;
(5) work environment variable has no significant effect on job
satisfaction; (6) leadership variable has no significant effect on job
satisfaction; (7) OCB is positively and significantly associated with
job satisfaction; (8) job satisfaction variable is positively and
significantly correlated with quality of public service at the Magetan
District government.
Abstract: This paper explores the social and political imperatives in the sphere of public policy relating to social justice. In India, the colonial legacy and post-colonial social and political pressures sustained the appropriation of 'caste' category in allocating public resources to the backward class of citizens. For several reasons, 'economic' category could not be placed in allocating resources. This paper examines the reasons behind the deliberative exercises and formulating policies and seeks an alternative framework in realizing social justice in terms of a unified category. This attempt can be viewed as a reconciliation of traditional and modern values for a viable alternative in public policy making.
Abstract: This study examines knowledge management in the public organizations in Iran. The purpose of this article is to provide a conceptual framework for application of knowledge management in public organizations. The study indicates that an increasing tendency for implementation of knowledge management in organizations is emerging. Nonetheless knowledge management in public organizations is toddler and little has been done to bring the subject to use in the public sector. The globalization of change and popularization of some values like participation, citizen-orientation and knowledge-orientation in the new theories of public administration requires that the knowledge management is considered and attend to in the public sector. This study holds that a knowledge management framework for public organizations is different from this in the public sector, because public sector is stakeholder-dependent while the private is shareholder-dependent. Based on the research, we provide a conceptual model. The model proposed involves three factors: Organizational, knowledge citizens and contextual factors. The study results indicate these factors affect on knowledge management in public organizations in Iran.
Abstract: Setting up of rural telecentres, popularly referred to as
Common Service Centres (CSCs), are considered one of the initial
forerunners of rural e-Governance initiatives under the Government
of India-s National e-Governance Plan (NeGP). CSCs are
implemented on public-private partnership (PPP) – where State
governments play a major role in facilitating the establishment of
CSCs and investments are made by private companies referred to as
Service Centre Agencies (SCAs). CSC implementation is expected to
help in improving public service delivery in a transparent and
efficient manner. However, there is very little research undertaken to
study the actual impact of CSC implementation at the grassroots
level. This paper addresses the gap by identifying the circumstances,
concerns and expectations from the point-of-view of citizens and
examining the finer aspects of social processes in the context of rural
e-Governance.
Abstract: In this article a bibliography research takes place to
track down and introduce the barriers and opportunities for the
adoption of e-Governance services mainly from the side of citizen,
that is to say, the demand side. Although governments invest
continuously in producing of e-Governance services, citizens face
difficulties to adopt these services. Barriers derive and prevent them
from using e-Governance services. Barrier is anything preventing
citizens from the adoption of e-Governance services. Barriers impede
or do not allow the adoption of e-Governance services by the
citizens. If the barriers are pinpointed, it will be possible to take them
into consideration while designing e-Governance services which the
citizens are likely to use, if the obstacles are raised. The barriers will
thus be converted in opportunities that will facilitate the adoption.
Abstract: Ethical Education is a compulsorily optional subject in
primary and secondary schools. The Ethical Education objective is
the education of a personality with one´s own identity, with
interiorized ethical standards, with mature moral judgement and
therefore with the behaviour determined by one´s own beliefs; with a
positive attitude to himself/herself and other people and that is why
he/she is able to cooperate and to initiate cooperation. In the paper we
describe the contents and the principles of Ethical education. We also
shows that Ethical education is subject supported primary socialpathological
prevention and education to citizenship. In this context
we try to show that ethical education contributes to the education of
good people who are aware of the necessity to respect social norms
and are able to assume responsibility for their own behaviour in any
situation at present and in the future.
Abstract: Optimal cultural site selection is one of the ways that
can lead to the promotion of citizenship culture in addition to
ensuring the health and leisure of city residents. This study examines
the social and cultural needs of the community and optimal cultural
site allocation and after identifying the problems and shortcomings,
provides a suitable model for finding the best location for these
centers where there is the greatest impact on the promotion of
citizenship culture. On the other hand, non-scientific methods cause
irreversible impacts to the urban environment and citizens. But
modern efficient methods can reduce these impacts. One of these
methods is using geographical information systems (GIS). In this
study, Analytical Hierarchy Process (AHP) method was used to
locate the optimal cultural site. In AHP, three principles
(decomposition), (comparative analysis), and (combining
preferences) are used. The objectives of this research include
providing optimal contexts for passing time and performing cultural
activities by Shiraz residents and also proposing construction of some
cultural sites in different areas of the city. The results of this study
show the correct positioning of cultural sites based on social needs of
citizens. Thus, considering the population parameters and radii
access, GIS and AHP model for locating cultural centers can meet
social needs of citizens.