Abstract: Railway Stations are prone to emergency due to
various reasons and proper monitor of railway stations are of
immense importance from various angles. A Petri-net representation
of a web-service-based Emergency management system has been
proposed in this paper which will help in monitoring situation of
train, track, signal etc. and in case of any emergency, necessary
resources can be dispatched.
Abstract: A company CSR commitment, as stated in its Social
Report is, actually, perceived by its stakeholders?And in what
measure? Moreover, are stakeholders satisfied with the company
CSR efforts? Indeed, business returns from Corporate Social
Responsibility (CSR) practices, such as company reputation and
customer loyalty, depend heavily on how stakeholders perceive the
company social conduct. In this paper, we propose a methodology to
assess a company CSR commitment based on Global Reporting
Initiative (GRI) indicators, Content Analysis and a CSR positioning
matrix. We evaluate three aspects of CSR: the company commitment
disclosed through its Social Report; the company commitment
perceived by its stakeholders; the CSR commitment that stakeholders
require to the company. The positioning of the company under study
in the CSR matrix is based on the comparison among the three
commitment aspects (disclosed, perceived, required) and it allows
assessment and development of CSR strategies.
Abstract: This paper presents a research agenda on the SCOR
model adaptation. SCOR model is designated to measure supply
chain performance and logistics impact across the boundaries of
individual organizations. It is at its growing stage of its life cycle and
is enjoying the leverage of becoming the industry standard. The
SCOR model has been developed and used widely in developed
countries context. This research focuses on the SCOR model
adaptation for the manufacturing industry in developing countries.
With a necessary understanding of the characteristics, difficulties and
problems of the manufacturing industry in developing countries-
supply chain; consequently, we will try to designs an adapted model
with its building blocks: business process model, performance
measures and best practices.
Abstract: Supplier appraisal fosters energy in Supply Chain
Management and helps in best optimization of viable business
partners for a company. Many Decision Making techniques have
already been proposed by researchers for supplier-s appraisal.
However, Analytic Hierarchy Process (AHP) is assumed to be the
most structured technique to attain near-best solution of the problem.
This paper focuses at implementation of AHP in the procurement
processes. It also suggests that on what factors a Public Sector
Enterprises must focus while dealing with their suppliers and what
should the suppliers do to synchronize their activities with the
strategic objectives of Organization. It also highlights the weak areas
in supplier appraisal process with a view to suggest viable
recommendations.
Abstract: This research focuses on micro-enterprise of
Malaysian Malays that are involved in very small-scaled business
activities. Among them include food stall and burger stall operators,
night market hawkers, grocery store operators as well as construction
and small service activities works. The study seeks to explore why
some micro-entrepreneurs still lag in entrepreneurship and what
needs to be rectified. This quantitative study is conducted on 173
Malay micro-enterprise owners (MEOs) and 58 Malay failed microenterprise
owners (FMEOs) involved in all range of businesses
throughout the state of Perak, Malaysia. The main aims are to
identify the gaps between the failed micro-enterprise owners
(FMEOs) and existing micro-enterprise owners (MEOs) and the
problems faced among FMEOs. The results reveal that the MEOs had
strong motivations and better marketing approaches as compared to
FMEOs. Furthermore, the FMEOs failed in the business ventures
mainly due to lack of management, sales and marketing skills and
poor competitive abilities to keep up with rivals.
Abstract: Organizational communication is an administrative
function crucial especially for executives in the implementation of
organizational and administrative functions. Executives spend a
significant part of their time on communicative activities. Doing his or her daily routine, arranging meeting schedules, speaking on the telephone, reading or replying to business correspondence, or
fulfilling the control functions within the organization, an executive typically engages in communication processes.
Efficient communication is the principal device for the adequate implementation of administrative and organizational activities. For
this purpose, management needs to specify the kind of
communication system to be set up and the kind of communication
devices to be used. Communication is vital for any organization.
In conventional offices, communication takes place within the hierarchical pyramid called the organizational structure, and is known as formal or informal communication. Formal communication
is the type that works in specified structures within the organizational rules and towards the organizational goals. Informal communication, on the other hand, is the unofficial type taking place among staff as
face-to-face or telephone interaction.
Communication in virtual as well as conventional offices is
essential for obtaining the right information in administrative
activities and decision-making. Virtual communication technologies
increase the efficiency of communication especially in virtual teams.
Group communication is strengthened through an inter-group central
channel. Further, ease of information transmission makes it possible
to reach the information at the source, allowing efficient and correct decisions. Virtual offices can present as a whole the elements of information which conventional offices produce in different
environments.
At present, virtual work has become a reality with its pros and
cons, and will probably spread very rapidly in coming years, in line
with the growth in information technologies.
Abstract: The aim of the article is to describe modern
contemporary systems of employees' remuneration used in
organizations, to give a general overview of these questions based on
the questionnaire survey made by the authors, as well as to assess
possible effects of economic crisis in this area. It is necessary to be
aware of the fact that firm's success in the contemporary business
environment depends not only on the technical equipment, financial
resources, availability of raw materials and information and effective
management, but one of the crucial factors of firm's success is its
human potential. The article emphasizes that the well working
remuneration system has a very important position in the
organization in the broadest sense. The paper also aims to the current
situation in the area of employees' remuneration in one of Czech
Republic regions, in the Moravian-Silesian Region.
Abstract: Normally business changes are made in order to
change a level of activity in some way, whether it is sales, cash flow,
productivity, or product portfolio. When attempts are made to make
such changes, too often the business reverts to the old levels of
activity as soon as management attention is diverted. Risk
management is a field of growing interest to project managers as well
as in general business and organizational management. There are
several approaches used to manage risk in projects and this paper is a
brief outline of some that you might encounter, with an indication of
their strengths and weaknesses.
Abstract: At a time of growing market turbulence and a strong
shifts towards increasingly complex risk models and more stringent audit requirements, it is more critical than ever to maintain the highest quality of financial and credit information. IFC implemented
an approach that helps increase data integrity and quality significantly. This approach is called “Screening". Screening is based on linking information from different sources to identify potential
inconsistencies in key financial and credit data. That, in turn, can help
to ease the trials of portfolio supervision, and improve overall company global reporting and assessment systems. IFC experience
showed that when used regularly, Screening led to improved information.
Abstract: Modern retailers such as hypermarket/supermarket
need to be more customer-oriented in order to survive in today-s
competitive business world. As a result, the investigation of
determinant factors of store loyalty becomes important issue for
modern retailing players. This study suggests that consumers- store
loyalty in the modern retailing market (hypermarkets and
supermarkets) is influenced by environmental factors (such as store
image, store personnel). Using a model of stimulus-organismresponse
(S-O-R), this research examines S-R relationship of store
loyalty. S-O-R framework is derived from the existence literature and
tested empirically based on Indonesian consumers- experience. The
stimuli for this study are store image, store personnel, satisfaction
and culture factors. Affect, or the consumers- liking to modern
retailing stores, mediates the chosen environmental factors on
consumer-s store loyalty. The findings showed that store image, store
satisfaction and culture have significant positive relationship to store
loyalty via affect.
Abstract: This paper discusses E-government, in particular the
challenges that face adoption in Saudi Arabia. E-government can be
defined based on an existing set of requirements. In this research we
define E-government as a matrix of stakeholders: governments to
governments, governments to business and governments to citizens,
using information and communications technology to deliver and
consume services. E-government has been implemented for a
considerable time in developed countries. However, E-government
services still face many challenges in their implementation and
general adoption in many countries including Saudi Arabia. It has
been noted that the introduction of E-government is a major
challenge facing the government of Saudi Arabia, due to possible
concerns raised by its citizens. In addition, the literature review and
the discussion identify the influential factors that affect the citizens’
intention to adopt E-government services in Saudi Arabia.
Consequently, these factors have been defined and categorized
followed by an exploratory study to examine the importance of these
factors. Therefore, this research has identified factors that determine
if the citizen will adopt E-government services and thereby aiding
governments in accessing what is required to increase adoption.
Abstract: Recently, the RFID (Radio Frequency
Identification) technology attracts the world market attention as
essential technology for ubiquitous environment. The RFID
market has focused on transponders and reader development.
But that concern has shifted to RFID software like as
high-valued e-business applications, RFID middleware and
related development tools. However, due to the high sensitivity
of data and service transaction within the RFID network,
security consideration must be addressed. In order to guarantee
trusted e-business based on RFID technology, we propose a
security enhanced RFID middleware system. Our proposal is
compliant with EPCglobal ALE (Application Level Events),
which is standard interface for middleware and its clients. We
show how to provide strengthened security and trust by
protecting transported data between middleware and its client,
and stored data in middleware. Moreover, we achieve the
identification and service access control against illegal service
abuse. Our system enables secure RFID middleware service
and trusted e-business service.
Abstract: Business scenario is an important technique that may be used at various stages of the enterprise architecture to derive its characteristics based on the high-level requirements of the business. In terms of wireless deployments, they are used to help identify and understand business needs involving wireless services, and thereby to derive the business requirements that the architecture development has to address by taking into account of various wireless challenges. This study assesses the deployment of Wireless Local Area Network (WLAN) and Broadband Wireless Access (BWA) solutions for several business scenarios in Asia Pacific region. This paper focuses on the overview of the business and technology environments, whereby examples of existing (or suggested) wireless solutions (to be) adopted in Asia Pacific region will be discussed. Interactions of several players, enabling technologies, and key processes in the wireless environments are studied. The analysis and discussions associated to this study are divided into two divisions: healthcare and education, where the merits of wireless solutions in improving living quality are highlighted.
Abstract: In Both developed and developing countries,
governments play a basic role in making policies, programs and
instruments which support the development of micro, small and
medium enterprises. One of the mechanisms employed to nurture
small firms for more than two decades is business incubation. One of
the mechanisms employed to nurture small firms for more than two
decades is technology business incubation. The main aim of this
research was to establish influencing factors in Technology Business
Incubator's effectiveness and their explanatory model. Therefore,
among 56 Technology Business Incubators in Iran, 32 active
incubators were selected and by stratified random sampling, 528
start-ups were chosen. The validity of research questionnaires
was determines by expert consensus, item analysis and factor
analysis; and their reliability calculated by Cronbach-s alpha.
Data analysis was then made through SPSS and LISREL soft wares.
Both organizational procedures and entrepreneurial behaviors were
the meaningful mediators. Organizational procedures with (P < .01, β
=0.45) was stronger mediator for the improvement of Technology
Business Incubator's effectiveness comparing to entrepreneurial
behavior with (P < .01, β =0.36).
Abstract: In July 1, 2007, Taiwan Stock Exchange (TWSE) on
market observation post system (MOPS) adds a new "Financial
reference database" for investors to do investment reference. This
database as a warning to public offering companies listed on the
public financial information and it original within eight targets. In
this paper, this database provided by the indicators for the application
of company financial crisis early warning model verify that the
database provided by the indicator forecast for the financial crisis,
whether or not companies have a high accuracy rate as opposed to
domestic and foreign scholars have positive results. There is use of
Logistic Regression Model application of the financial early warning
model, in which no joined back-conditions is the first model, joined it
in is the second model, has been taken occurred in the financial crisis
of companies to research samples and then business took place
before the financial crisis point with T-1 and T-2 sample data to do
positive analysis. The results show that this database provided the
debt ratio and net per share for the best forecast variables.
Abstract: Data mining has been integrated into application systems to enhance the quality of the decision-making process. This study aims to focus on the integration of data mining technology and Knowledge Management System (KMS), due to the ability of data mining technology to create useful knowledge from large volumes of data. Meanwhile, KMS vitally support the creation and use of knowledge. The integration of data mining technology and KMS are popularly used in business for enhancing and sustaining organizational performance. However, there is a lack of studies that applied data mining technology and KMS in the education sector; particularly students- academic performance since this could reflect the IHL performance. Realizing its importance, this study seeks to integrate data mining technology and KMS to promote an effective management of knowledge within IHLs. Several concepts from literature are adapted, for proposing the new integrative data mining technology and KMS framework to an IHL.
Abstract: Social cognitive theory explains the power to inaugurate change is determined by the mutual influence of personal proclivity and social factors which will shape ones- motivations and expectations. In construction industry, green concept offers an opportunity to leave a lighter footprint on the environment. This opportunity, however, has not been fully grasped by many countries. As such, venturing into green construction for many practitioners would be their maiden experience. Decision to venture into new practice such as green construction will be influenced by certain drivers. This paper explores these drivers which is further expanded into motivational factors and later becomes the platform upon which expectation for green construction stands. This theoretical concept of motivation and expectations, which is adapted from social cognitive theory, focus on developers- view because of their crucial role in green application. This conceptual framework, which serves as the basis for further research, will benefit the industry as it elucidate cognitive angles to attract more new entrants to green business.
Abstract: One of the basic concepts in marketing is the concept
of meeting customers- needs. Since customer satisfaction is essential
for lasting survival and development of a business, screening and
observing customer satisfaction and recognizing its underlying
factors must be one of the key activities of every business.
The purpose of this study is to recognize the drivers that effect
customer satisfaction in a business-to-business situation in order to
improve marketing activities. We conducted a survey in which 93
business customers of a manufacturer of Diesel Generator in Iran
participated and they talked about their ideas and satisfaction of
supplier-s services related to its products. We developed the measures
for drivers of satisfaction first by as investigative research (by means
of feedback from executives and customers of sponsoring firm). Then
based on these measures, we created a mail survey, and asked the
respondents to explain their opinion about the sponsoring firm which
was a supplier of diesel generator and similar products. Furthermore,
the survey required the participants to mention their functional areas
and their company features.
In Conclusion we found that there are three drivers for customer
satisfaction, which are reliability, information about product, and
commercial features. Buyers/users from different functional areas
attribute different degree of importance to the last two drivers. For
instance, people from buying and management areas believe that
commercial features are more important than information about
products. But people in engineering, maintenance and production
areas believe that having information about products is more
important than commercial aspects. Marketing experts should
consider the attribute of customers regarding information about the
product and commercial features to improve market share.
Abstract: Technology transfer of renewable energy technologies is very often unsuccessful in the developing world. Aside from challenges that have social, economic, financial, institutional and environmental dimensions, technology transfer has generally been misunderstood, and largely seen as mere delivery of high tech equipment from developed to developing countries or within the developing world from R&D institutions to society. Technology transfer entails much more, including, but not limited to: entire systems and their component parts, know-how, goods and services, equipment, and organisational and managerial procedures. Means to facilitate the successful transfer of energy technologies, including the sharing of lessons are subsequently extremely important for developing countries as they grapple with increasing energy needs to sustain adequate economic growth and development. Improving the success of technology transfer is an ongoing process as more projects are implemented, new problems are encountered and new lessons are learnt. Renewable energy is also critical to improve the quality of lives of the majority of people in developing countries. In rural areas energy is primarily traditional biomass. The consumption activities typically occur in an inefficient manner, thus working against the notion of sustainable development. This paper explores the implementation of technology transfer in the developing world (sub-Saharan Africa). The focus is necessarily on RETs since most rural energy initiatives are RETs-based. Additionally, it aims to highlight some lessons drawn from the cited RE projects and identifies notable differences where energy technology transfer was judged to be successful. This is done through a literature review based on a selection of documented case studies which are judged against the definition provided for technology transfer. This paper also puts forth research recommendations that might contribute to improved technology transfer in the developing world. Key findings of this paper include: Technology transfer cannot be complete without satisfying pre-conditions such as: affordability, maintenance (and associated plans), knowledge and skills transfer, appropriate know how, ownership and commitment, ability to adapt technology, sound business principles such as financial viability and sustainability, project management, relevance and many others. It is also shown that lessons are learnt in both successful and unsuccessful projects.
Abstract: Nowadays, the pace of business change is such that,
increasingly, new functionality has to be realized and reliably
installed in a matter of days, or even hours. Consequently, more and
more business processes are prone to a continuous change. The
objective of the research in progress is to use the MAP model, in a
conceptual modeling method for flexible and adaptive business
process. This method can be used to capture the flexibility
dimensions of a business process; it takes inspiration from
modularity concept in the object oriented paradigm to establish a
hierarchical construction of the BP modeling. Its intent is to provide
a flexible modeling that allows companies to quickly adapt their
business processes.