Abstract: Currently, planners try to have more green travel
options to decrease economic, social and environmental problems.
Therefore, this study tries to find significant urban travel factors to be
used to increase the usage of alternative urban travel modes. This
paper attempts to identify the relationship between prominent urban
mobility indicators and daily trips by public transport in 30 cities
from various parts of the world. Different travel modes,
infrastructures and cost indicators were evaluated in this research as
mobility indicators. The results of multi-linear regression analysis
indicate that there is a significant relationship between mobility
indicators and the daily usage of public transport.
Abstract: This paper discusses the question whether a person
diagnosed with dyslexia will necessarily have difficulty in reading
musical notes. The author specifies the characteristics of alphabet
reading in comparison to musical notation reading, and concludes
that there should be no contra-indication for teaching standard music
reading to children with dyslexia if an appropriate process is offered.
This conclusion is based on a long term case study and relies on two
main characteristics of music reading: (1) musical notation system is
a systematic, logical, relative set of symbols written on a staff; and
(2) music reading learning connected with playing a musical
instrument is a multi-sensory activity that combines sight, hearing,
touch, and movement. The paper describes music reading teaching
procedures, using soprano recorders, and provides unique teaching
methods that have been found to be effective for students who were
diagnosed with dyslexia. It provides theoretical explanations in
addition to guidelines for music education practices.
Abstract: Malaysia’s green building development is gaining
momentum and green buildings have become a key focus area,
especially within the commercial sector with the encouragement of
government legislation and policy. Due to the emerging awareness
among the market players’ views of the benefits associated with the
ownership of green buildings in Malaysia, there is a need for valuers
to incorporate consideration of sustainability into their assessments of
property market value to ensure the green buildings continue to
increase in the market. This paper analyses the valuers’ current
perception on the valuation practices with regard to the green issues
in Malaysia. The study was based on a survey of registered real estate
valuers and the experts whose work related to valuation in the Klang
Valley area to rate their view regarding the perception on valuation of
green building. The findings present evidence that even though
Malaysian valuers have limited knowledge of green buildings, they
recognise the importance of incorporating the green features in the
valuation process. The inclusion of incorporating the green features
in valuations in practice was hindered by the inadequacy of sufficient
transaction data in the market. Furthermore, valuers experienced
difficulty in identifying what are the various input parameters of
green building and how to adjust it in order to reflect the benefit of
sustainability features correctly in the valuation process. This paper
focuses on the present challenges confronted by Malaysian valuers
with regards to incorporating the green features in their valuation.
Abstract: This paper addresses minimizing the makespan of the
distributed permutation flow shop scheduling problem. In this
problem, there are several parallel identical factories or flowshops
each with series of similar machines. Each job should be allocated to
one of the factories and all of the operations of the jobs should be
performed in the allocated factory. This problem has recently gained
attention and due to NP-Hard nature of the problem, metaheuristic
algorithms have been proposed to tackle it. Majority of the proposed
algorithms require large computational time which is the main
drawback. In this study, a general variable neighborhood search
algorithm (GVNS) is proposed where several time-saving schemes
have been incorporated into it. Also, the GVNS uses the sophisticated
method to change the shaking procedure or perturbation depending
on the progress of the incumbent solution to prevent stagnation of the
search. The performance of the proposed algorithm is compared to
the state-of-the-art algorithms based on standard benchmark
instances.
Abstract: Sweden has succeeded to maintain a high level of
growth and development and has managed to sustain highly ranked
position among the world’s developed countries. In this regard,
Swedish universities are playing a vital role in supporting innovation
and entrepreneurship at all levels and developing Swedish knowledge
economy. This paper is aiming to draw on the experiences of two leading
Swedish universities, addressing their transformation approach to
create entrepreneurial universities and fulfilling their objectives in the
era of knowledge economy. The objectives of the paper include: 1) Introducing the Swedish
higher education and its characteristics. 2) Examining the
infrastructure elements for innovation and Entrepreneurship at two of
the Swedish entrepreneurial universities. 3) Addressing the key
aspects of support systems in the initiatives of both Chalmers and
Gothenburg universities to support innovation and advance
entrepreneurial practices. The paper will contribute to two discourses: 1) Examining the
relationship between support systems for innovation and
entrepreneurship and the Universities’ policies and practices. 2)
Lessons for University leaders to assist the development and
implementation of effective innovation and entrepreneurship policies
and practices.
Abstract: This study aims to increase understanding of the
transition of business models in servitization. The significance of
service in all business has increased dramatically during the past
decades. Service-dominant logic (SDL) describes this change in the
economy and questions the goods-dominant logic on which business
has primarily been based in the past. A business model canvas is one
of the most cited and used tools in defining end developing business
models. The starting point of this paper lies in the notion that the
traditional business model canvas is inherently goods-oriented and
best suits for product-based business. However, the basic differences
between goods and services necessitate changes in business model
representations when proceeding in servitization. Therefore, new
knowledge is needed on how the conception of business model and
the business model canvas as its representation should be altered in
servitized firms in order to better serve business developers and interfirm
co-creation. That is to say, compared to products, services are
intangible and they are co-produced between the supplier and the
customer. Value is always co-created in interaction between a
supplier and a customer, and customer experience primarily depends
on how well the interaction succeeds between the actors. The role of
service experience is even stronger in service business compared to
product business, as services are co-produced with the customer. This paper provides business model developers with a service
business model canvas, which takes into account the intangible,
interactive, and relational nature of service. The study employs a
design science approach that contributes to theory development via
design artifacts. This study utilizes qualitative data gathered in
workshops with ten companies from various industries. In particular,
key differences between Goods-dominant logic (GDL) and SDLbased
business models are identified when an industrial firm
proceeds in servitization. As the result of the study, an updated version of the business
model canvas is provided based on service-dominant logic. The
service business model canvas ensures a stronger customer focus and
includes aspects salient for services, such as interaction between
companies, service co-production, and customer experience. It can be
used for the analysis and development of a current service business
model of a company or for designing a new business model. It
facilitates customer-focused new service design and service
development. It aids in the identification of development needs, and
facilitates the creation of a common view of the business model.
Therefore, the service business model canvas can be regarded as a
boundary object, which facilitates the creation of a common
understanding of the business model between several actors involved.
The study contributes to the business model and service business
development disciplines by providing a managerial tool for
practitioners in service development. It also provides research insight
into how servitization challenges companies’ business models.
Abstract: The research aims to study the association between
job satisfaction, motivation and the five factors of organizational
citizenship behavior (i.e. Altruism, Conscientiousness,
Sportsmanship, Courtesy and Civic virtue) among Public Sector
Employees in Pakistan. In this research Structure Equation Modeling
with confirmatory factor analysis was used to test the relationship
between two independent and five dependent variables. Data was
collected through questionnaire survey from 152 Public Servants
Working in Gujrat District-Pakistan in different capacities. Stratified
Random Sampling Technique was used to conduct this survey. The
results of the study indicate that five factors of OCB have positive
significant relation with both motivation and job satisfaction except
the relationship of Civic Virtue with Motivation. The research
findings implicate that factors other than motivation and job
satisfaction may also affect OCB. Likewise, all the five factors of
OCB may not be present in all populations. Thus, Managers must
concentrate on increasing motivation and job satisfaction to increase
OCB. Furthermore, the present research gives a direction to future
researchers to use more independent variables (e.g. Culture,
leadership, workplace environment, various job attitudes, types of
motivation, etc.) on different types of populations with larger sample
size in order to find the reasons behind insignificant relationship of
civic virtue with Motivation in the research in hand and to generalize
the tested model.
Abstract: This paper describes the collection and analysis of
data obtained from face-to-face interviews conducted in selected
Libyan industrial companies. The objectives of the interviews are to
enhance understanding, and generate explanations of current issues in
culture and quality management systems in Libyan companies. The
method used in analyzing the questions, as well as the main finding
of each question are explained. The interviews probed areas identify
national and organizational culture, quality management systems,
current methods, effects, barriers and other factors affecting the
success of quality management implementation. Eleven questions are
prepared and been discussed with the interviewees.
Abstract: This research paper presents the current practices of
teacher professional development, perceived as beneficial by teachers
themselves, in a private secondary school in Brunei Darussalam. This
is part of the findings of a larger qualitative study on teacher
empowerment, using ethnographic methods for data collection, i.e.
participant observation, interviews and document analysis. The field
work was carried out over a period of six months in 2013. An
analysis of the field data revealed multiple pathways of teacher
professional development existing in the school. The results indicate
that school leaders, the teacher community in the school, students,
and the teachers themselves were the agents in a school that
facilitated teacher empowerment. Besides contributing to the
knowledge base on teacher professional development, the results of
this study provide directions for educational policy makers in their
efforts to enhance professional development in secondary schools of
similar characteristics. For school leaders and the teacher community,
these findings offer guidelines for maximizing the opportunities for
these professional development practices, by strengthening
collegiality and by using the existing structures optimally for the
benefit of all concerned.
Abstract: The aim of this study is to investigate the relationship
between expectation, satisfaction and loyalty of South Korean
tourists visiting Turkey. In the research, a questionnaire was used as a
data collecting tool. The questionnaires are filled by South Korean
tourists coming to Turkey through package tours and individual. The
survey was conducted in 2014 in Nevsehir (Cappadocia Region) and
Istanbul. Tourist guides and agency staff have helped the
implementation of surveys. The survey questions are composed of 4
parts, which are “demographic characteristics of tourists”, “travel
behavior characteristics”, “perception of expectations on destination
attributes” and “perception of destination loyalty”. 5-point Likert
type scale including 28 destination attributes was used to measure the
expectations of South Korean tourists coming to Turkey. Questions
were directed to the tourists to measure the destination loyalty. The
questions relating to destination loyalty are “Talking about Turkey to
others”, “Recommendation Turkey to others” and “Tourists’
intentions to revisit Turkey”. The basic hypothesis of the research is
that there is a statistically significant relationship among
expectations, satisfactions and destination loyalty of South Korean
tourists coming to Turkey. The results indicated that the expectation
had a significant effect on overall satisfaction. In addition it was seen
that between overall satisfaction of tourists and destination loyalty
had a significant relationship. Based on findings, some suggestions
for tour operators and travel agencies were made.
Abstract: This paper develops and investigates a framework for
the assessment of customer involvement in the service design process
of result oriented product-service systems in order to improve the
service offering in a business-to-business (B2B) context. The
framework comprises five main criteria and fifteen sub-criteria that
contribute to customer involvement in a hierarchy using a maturity
grid to highlight the strengths and weaknesses for each criterion. To
develop the customer involvement framework, an extensive literature
review related to service design, result oriented product-service
system (PSS) and customer involvement in service design was
carried out. Key factors that significantly influence customer
involvement from industry and literature were identified to develop
the framework. A major contribution of the developed framework
includes a hierarchy of appropriate criteria for assessing customer
involvement in the service design process within results oriented
PSS; the definition of four maturity levels which are suitable to
describe the whole spectrum of customer involvement in the service
design process; and finally, The paper concludes by enabling service
providers to: take proactive decisions; screen and evaluate new
services; improve perceived service quality; and provide barriers
against imitation.
Abstract: This paper applied factor conditions from Porter’s
Diamond Model (1990) to understand the various challenges facing
the AMISA. Factor conditions highlighted in Porter’s model are
grouped into two groups namely, basic and advance factors. Two
AMISA associations representing over 10 000 employees were
interviewed. The largest Clothing, Textiles and Leather (CTL)
apparel retail group was also interviewed with a government
department implementing the industrialization policy were
interviewed. The paper points out that AMISA have basic factor conditions
necessary for competitive advantage in the apparel industries.
However advance factor creation has proven to be a challenge for
AMISA, Higher Education Institutions (HEIs) and government. Poor
infrastructural maintenance has contributed to high manufacturing
costs and poor quick response technologies. The use of Porter’s
Factor Conditions as a tool to analyze the sector’s competitive
advantage challenges and opportunities has increased knowledge
regarding factors that limit the AMISA’s competitiveness. It is
therefore argued that other studies on Porter’s Diamond model
factors like Demand conditions, Firm strategy, structure and rivalry
and Related and supporting industries can be used to analyze the
situation of the AMISA for the purposes of improving competitive
advantage.
Abstract: The purpose of this study is to determine the
relationship of anxiety level between male and female undergraduates
at a private university in Malaysia. Convenient sampling method used
in this study in which the students were selected based on the
grouping assigned by the faculty. There were 214 undergraduates
who registered the probability courses had participated in this study.
Mathematics Anxiety Rating Scale (MARS) was the instrument used
in study which used to determine students’ anxiety level towards
probability. Reliability and validity of instrument was done before the
major study was conducted. In the major study, students were given
briefing about the study conducted. Participation of this study was
voluntary. Students were given consent form to determine whether
they agree to participate in the study. Duration of two weeks was
given for students to complete the given online questionnaire. The
data collected will be analyzed using Statistical Package for the
Social Sciences (SPSS) to determine the level of anxiety. There were
three anxiety level, i.e., low, average and high. Students’ anxiety
level was determined based on their scores obtained compared with
the mean and standard deviation. If the scores obtained were below
mean and standard deviation, the anxiety level was low. If the scores
were at below and above the mean and between one standard
deviation, the anxiety level was average. If the scores were above the
mean and greater than one standard deviation, the anxiety level was
high. Results showed that both of genders were having average
anxiety level. Among low, average and high anxiety level, frequency
of males were found to be higher as compared to females. Hence, the
mean values obtained for males (M = 3.62) was higher than females
(M = 3.42). In order to be significant of anxiety level among the
gender, the p-value should be less than .05. The p-value obtained in
this study was .117. However, this value was greater than .05. Thus,
there was no significant difference of anxiety level among the gender.
In other words, there was no relationship of anxiety level with the
gender.
Abstract: HR is a department that enhances the power of
employee performance in regard with their services, and to make the
organization strategic objectives. The main concern of HR
department is to organize people, focus on policies and their system.
The empirical study shows the relationship between HRM (Human
Resource Management practices) and their Job Satisfaction. The
Hypothesis is testing on a sample of overall 320 employees of 5
different Pharmaceutical departments of different organizations in
Pakistan. The important thing as Relationship of Job satisfaction with
HR Practices, Impact on Job Satisfaction with HR Practices,
Participation of Staff of Different Departments, HR Practices effects
the Job satisfaction, Recruitment or Hiring and Selection effects the
Job satisfaction, Training and Development, Performance and
Appraisals, Compensation affects the Job satisfaction , and Industrial
Relationships affects the Job satisfaction. After finishing all data
analysis, the conclusion is that lots of Job related activities raise the
confidence of Job satisfaction of employees with their salary and
other benefits.
Abstract: ANDASA is a knowledge management platform for
the capitalization of knowledge and cultural assets for the artistic and
cultural sectors. It was built based on the priorities expressed by the
participating artists. Through mapping artistic activities and
specificities, it enables to highlight various aspects of the artistic
research and production. Such instrument will contribute to create
networks and partnerships, as it enables to evidentiate who does
what, in what field, using which methodology. The platform is
accessible to network participants and to the general public.
Abstract: Experiential marketing is one of the marketing
approaches that offer an exceptional framework to integrate elements
of experience and entertainment in a product or service. Experiential
marketing is defined as a memorable experience that goes deeply into
the customer’s mind. Besides that, customer satisfaction is defined as
an emotional response to the experiences provided by and associated
with particular products or services purchased. Thus, experiential
marketing activities can affect the level of customer satisfaction and
loyalty. In this context, the research aims to explore the relationship
among experiential marketing, customer satisfaction and customer
loyalty among the cosmetic products customers in Konya. The partial
least squares (PLS) method is used to analyze the survey data.
Findings of the present study revealed that experiential marketing has
been a significant predictor of customer satisfaction and customer
loyalty, and also experiential marketing has a significantly positive
effect on customer satisfaction and customer loyalty.
Abstract: Sustainability is a very important and heavily
discussed subject, expanding through tourism as well. The study
proposition was to collect data and present it to the competent bodies
so they can mold their public policies to improve the conditions of
the site. It was hypothesized that the lack of data is currently
affecting the quality of life and the sustainable development of the
site and the tourism. The research was held in Mateiros, a city in the
state of Tocantins (TO)/Brasil near Palmas, its capital city. Because
of the concentration of tourists during the high season and several
tourist attractions being around, the research took place in Mateiros.
The methodological procedure had a script of theoretical construction
and investigation of the deductive scientific method parameters
through a case study in the Jalapão/TO/Brazil region, using it as a
tool for a questionnaire given to the competent bodies in an interview
system with the UN sustainability indexes as a base. In the three
sustainable development scope: environmental, social and economic,
the results indicated that the data presented by the interviewed were
scarce or nonexistent. It shows that more research is necessary,
providing the tools for the ones responsible to propose action plans to
improve the site, strengthening the tourism and making it even more
sustainable.
Abstract: In developing countries, one of the most important
restrictions about the economic growth is the lack of national savings
which are supposed to finance the investments. In order to overcome
this restriction and achieve the higher rate of economic growth by
increasing the level of output, countries choose the external
borrowing. However, there is a dispute in the literature over the
correlation between external debt and economic growth. The aim of
this study is to examine the effects of external debt on Turkish
economic growth by using VAR analysis with the quarterly data over
the period of 2002:01-2014:04. In this respect, Johansen
Cointegration Test, Impulse- Response Function and Variance
Decomposition Tests will be used for analyses. Empirical findings
show that there is no cointegration in the long run.
Abstract: The causality between energy consumption and
economic growth has been an important issue in the economic
literature. This paper studies the causal relationship between
electricity consumption and economic growth in Mexico for the
period of 1971-2011. In so doing, unit root and causality tests are
applied. The results show that energy consumption and economic
growth series are stationary and there is also a causality relationship
running from economic growth to electricity consumption. Therefore,
any energy conservation policy would have little or no impact at all
on economic growth in México.
Abstract: Significant attention has recently been paid to the
cross-cultural negotiations due to the growth of international
businesses. Despite the substantial body of literature examining the
influence of National Culture (NC) dimensions on negotiations, there
is a lack of studies comparing the influence of NC in Latin America
with a Western European countries, In particular, an extensive review
of the literature revealed that a contribution to knowledge would be
derived from the comparison of the influence of NC dimensions on
negotiations in UK and Venezuela. The primary data was collected
through qualitative interviews, to obtain an insight about the
perceptions and beliefs of Venezuelan and British business managers
about their negotiating styles. The findings of this study indicated
that NC has a great influence on the negotiating styles. In particular,
Venezuelan and British managers demonstrated to have opposed
negotiating styles, affecting the way they communicate, approach
people and their willingness to take risks.