Abstract: It is important to retain customer satisfaction in
information technology services. When a service failure occurs,
companies need to take service recovery action to recover their
customer satisfaction. Although companies cannot avoid all problems
and complaints, they should try to make up. Therefore, service failure
and service recovery have become an important and challenging issue
for companies. In this paper, the literature and the problems in the
information technology services were reviewed. An integrated model
of profit driven for the service failure and service recovery was
established in view of the benefit of customer and enterprise.
Moreover, the interaction between service failure and service recovery
strategy was studied, the result of which verified the matching
principles of the service recovery strategy and the type of service
failure. In addition, the relationship between the cost of service
recovery and customer-s cumulative value of service after recovery
was analyzed with the model. The result attributes to managers in
deciding on appropriate resource allocations for recovery strategies.
Abstract: In this paper, zigbee communication based wireless energy surveillance system is presented. The proposed system consists of multiple energy surveillance devices and an energy surveillance monitor. Each different standby power-off value of electric device is set automatically by using learning function of energy surveillance device. Thus adaptive standby power-off function provides user convenience and it maximizes the energy savings. Also, power consumption monitoring function is helpful to reduce inefficient energy consumption in home. The zigbee throughput simulator is designed to evaluate minimum transmission power and maximum allowable information quantity in the proposed system. The test result of prototype has been satisfied all the requirements. The proposed system has confirmed that can be used as an intelligent energy surveillance system for energy savings in home or office.
Abstract: Discovery schools in Jordan are connected in one flat
ATM bridge network. All Schools connected to the network will hear
broadcast traffic. High percentage of unwanted traffic such as
broadcast, consumes the bandwidth between schools and QRC.
Routers in QRC have high CPU utilization. The number of
connections on the router is very high, and may exceed recommend
manufacturing specifications. One way to minimize number of
connections to the routers in QRC, and minimize broadcast traffic is
to use PPPoE. In this study, a PPPoE solution has been presented
which shows high performance for the clients when accessing the
school server resources. Despite the large number of the discovery
schools at MoE, the experimental results show that the PPPoE
solution is able to yield a satisfactory performance for each client at
the school and noticeably reduce the traffic broadcast to the QRC.
Abstract: A property is called persistent if for any many-sorted term rewriting system , has the property if and only if term rewriting system , which results from by omitting its sort information, has the property. In this paper,we show that termination is persistent for non-overlapping term rewriting systems and we give the example as application of this result. Furthermore we obtain that completeness is persistent for non-overlapping term rewriting systems.
Abstract: The present work deals with optimization of cascade refrigeration system using eco friendly refrigerants pair R507A and R23. R507A is azeotropic mixture composed of HFC refrigerants R125/R143a (50%/50% by wt.). R23 is a single component HFC refrigerant used as replacement to CFC refrigerant R13 in low temperature applications. These refrigerants have zero ozone depletion potential and are non-flammable. Optimization of R507AR23 cascade refrigeration system performance parameters such as minimum work required, refrigeration effect, coefficient of performance and exergetic efficiency was carried out in terms of eight operating parameters- combinations using Genetic Algorithm tool. The eight operating parameters include (1) low side evaporator temperature (2) high side condenser temperature (3) temperature difference in the cascade heat exchanger (4) low side condenser temperature (5) low side degree of subcooling (6) high side degree of subcooling (7) low side degree of superheating (8) high side degree of superheating. Results show that for minimum work system should operate at high temperature in low side evaporator, low temperature in high side condenser, low temperature difference in cascade condenser, high temperature in low side condenser and low degree of subcooling and superheating in both side. For maximum refrigeration effect system should operate at high temperature in low side evaporator, high temperature in high side condenser, high temperature difference in cascade condenser, low temperature in low side condenser and higher degree of subcooling in LT and HT side. For maximum coefficient of performance and exergetic efficiency, system should operate at high temperature in low side evaporator, low temperature in high side condenser, low temperature difference in cascade condenser, high temperature in low side condenser and higher degree of subcooling and superheating in low side of the system.
Abstract: For identifying the discriminative sequence features between exons and introns, a new paradigm, rescaled-range frameshift analysis (RRFA), was proposed. By RRFA, two new
sequence features, the frameshift sensitivity (FS) and the accumulative
penta-mer complexity (APC), were discovered which
were further integrated into a new feature of larger scale, the persistency in anti-mutation (PAM). The feature-validation experiments
were performed on six model organisms to test the power
of discrimination. All the experimental results highly support that FS, APC and PAM were all distinguishing features between exons
and introns. These identified new sequence features provide new insights into the sequence composition of genes and they have
great potentials of forming a new basis for recognizing the exonintron boundaries in gene sequences.
Abstract: Candida spp. are common and aggressive pathogens. Because of the growing resistance of Candida spp. to current antifungals, novel targets, found in Candida spp. but not in humans or other flora, have to be identified. The alternative oxidase (AOX) is one such possibility. This enzyme is insensitive to cyanide, but is sensitive to compounds such as salicylhydroxamic acid (SHAM), disulfiram and n-alkyl gallates. The growth each of six Candida spp. was inhibited significantly by ~13 mM SHAM or 2 mM cyanide, albeit to differing extents. In C. dubliniensis, C. krusei and C. tropicalis the rate of O2 uptake was inhibited by 18-36% by 25 mM SHAM, but this had little or no effect on C. glabrata, C. guilliermondii or C. parapsilosis. Although SHAM substantially inhibited the growth of Candida spp., it is unlikely that the inhibition of AOX was the cause. Salicylhydroxamic acid is used therapeutically in the treatment of urinary tract infections and urolithiasis, but it also has some potential in the treatment of Candida spp. infection.
Abstract: The renewable energy has been attracting attention as
a new alternative energy due to the problem of environmental
pollution and resource depletion. In particular, daylighting and PV
system are regarded as the solutions. In this paper, the hybrid
dimming control system supplied by solar cell and daylighting
system was designed. Daylighting system is main source and PV
system is spare source. PV system operates the LED lamp which
supports daylighting system because daylighting system is unstable
due to the variation of irradiance. In addition, PV system has a role
charging batteries. Battery charging has a benefit that PV system
operate LED lamp in the bad weather. However, LED lamp always
can`t turn on that-s why dimming control system was designed. In
particular, the solar charging robot was designed to check the
interior irradiance intensity. These systems and the application of
the solar charging robot are expected to contribute developing
alternative energy in the near future.
Abstract: The study examined the influence of pay differentials on employee retention in the State Colleges of Education in the South-South Region of Nigeria. 275 subjects drawn from members of the wage negotiating teams in the Colleges were administered questionnaires constructed for study. Analysis of Variance revealed that the observed pay differentials significantly influenced retainership, f(5,269 = 6.223, P< 0.05). However, the Multiple Classification Analysis and Post-Hoc test indicated that employees in two of the Colleges with slightly lower and higher pay levels may probably remain with their employers while employees in other Colleges with the least and highest pay levels suggested quitting. Based on these observations, the influence of pay on employee retention seems inconclusive. Generally, employees in the colleges studied are dissatisfied with current pay levels. Management should confront these challenges by improving pay packages to encourage employees to remain and be dedicated to duty.
Abstract: The Minimum Vertex Cover (MVC) problem is a classic
graph optimization NP - complete problem. In this paper a competent
algorithm, called Vertex Support Algorithm (VSA), is designed to
find the smallest vertex cover of a graph. The VSA is tested on a
large number of random graphs and DIMACS benchmark graphs.
Comparative study of this algorithm with the other existing methods
has been carried out. Extensive simulation results show that the VSA
can yield better solutions than other existing algorithms found in the
literature for solving the minimum vertex cover problem.
Abstract: Software-as-a-Service (SaaS) is a form of cloud
computing that relieves the user of the burden of hardware and
software installation and management. SaaS can be used at the course
level to enhance curricula and student experience. When cloud
computing and SaaS are included in educational literature, the focus
is typically on implementing administrative functions. Yet, SaaS can
make more immediate and substantial contributions to the technical
course content in educational offerings. This paper explores cloud
computing and SaaS, provides examples, reports on experiences
using SaaS to offer specialized software in courses, and analyzes the
advantages and disadvantages of using SaaS at the course level. The
paper contributes to the literature in higher education by analyzing
the major technical concepts, potential, and constraints for using
SaaS to deliver specialized software at the course level. Further it
may enable more educators and students to benefit from this
emerging technology.
Abstract: We propose a method for discrimination and
classification of ovarian with benign, malignant and normal tissue
using independent component analysis and neural networks. The
method was tested for a proteomic patters set from A database, and
radial basis functions neural networks. The best performance was
obtained with probabilistic neural networks, resulting I 99% success
rate, with 98% of specificity e 100% of sensitivity.
Abstract: In this era of globalization, the role of the State in all aspects of development is widely debated. Some scholars contend the 'demise' and diminishing role of the State whilst others claim that the State is still “de facto developmental". Clearly, it is vital to ascertain which of these two contentions are reflective of the role of the State as nations ascend their development trajectories. Based on the findings of this paper, the perception that the Malaysian State plays an active and committed role towards distributing equitable educational opportunities and enhancing employability of Malaysian PWDs is actually a myth and not reality. Thus, in order to fulfill the promise of Vision 2020 to transform Malaysia into a caring and socially-inclusive society; this paper calls for a more interventionist and committed role by the Malaysian State to translate the universal rights of education and employment opportunities for PWDs from mere policy rhetoric into inclusive realities.
Abstract: In this study, we examined gender differences in: (1) a
flexible remembering task, that asked for episodic memory decisions
at an item-specific versus category-based level, and (2) the retrieval
specificity of autobiographical memory during free recall.
Differences favouring women were found on both measures.
Furthermore, a significant association was observed, across gender
groups, between level of specificity in the autobiographical memory
interview and sensitivity to gist on the flexible remembering task.
These results suggest that similar cognitive processes may partially
contribute to both the ability for specific autobiographical recall and
the capacity for inhibition of gist-information on the flexible
remembering task.
Abstract: The performances of small and medium enterprises
have stagnated in the last two decades. This has mainly been due to
the emergence of HIV / Aids. The disease has had a detrimental
effect on the general economy of the country leading to morbidity
and mortality of the Kenyan workforce in their primary age. The
present study sought to establish the economic impact of HIV / Aids
on the micro-enterprise development in Obunga slum – Kisumu, in
terms of production loss, increasing labor related cost and to establish
possible strategies to address the impact of HIV / Aids on microenterprises.
The study was necessitated by the observation that most
micro-enterprises in the slum are facing severe economic and social
crisis due to the impact of HIV / Aids, they get depleted and close
down within a short time due to death of skilled and experience
workforce. The study was carried out between June 2008 and June
2009 in Obunga slum. Data was subjected to computer aided
statistical analysis that included descriptive statistic, chi-squared and
ANOVA techniques. Chi-squared analysis on the micro-enterprise
owners opinion on the impact of HIV / Aids on depletion of microenterprise
compared to other diseases indicated high levels of the
negative effects of the disease at significance levels of P
Abstract: In this paper, a two-channel secure communication
using fractional chaotic systems is presented. Conditions for chaos
synchronization have been investigated theoretically by using Laplace
transform. To illustrate the effectiveness of the proposed scheme, a
numerical example is presented. The keys, key space, key selection
rules and sensitivity to keys are discussed in detail. Results show that
the original plaintexts have been well masked in the ciphertexts yet
recovered faithfully and efficiently by the present schemes.
Abstract: A high precision temperature insensitive current and voltage reference generator is presented. It is specifically developed for temperature compensated oscillator. The circuit, designed using MXIC 0.5um CMOS technology, has an operating voltage that ranges from 2.6V to 5V and generates a voltage of 1.21V and a current of 6.38 ӴA. It exhibits a variation of ±0.3nA for the current reference and a stable output for voltage reference as the temperature is varied from 0°C to 70°C. The power supply rejection ratio obtained without any filtering capacitor at 100Hz and 10MHz is -30dB and -12dB respectively.
Abstract: XML is an important standard of data exchange and
representation. As a mature database system, using relational database
to support XML data may bring some advantages. But storing XML in
relational database has obvious redundancy that wastes disk space,
bandwidth and disk I/O when querying XML data. For the efficiency
of storage and query XML, it is necessary to use compressed XML
data in relational database. In this paper, a compressed relational
database technology supporting XML data is presented. Original
relational storage structure is adaptive to XPath query process. The
compression method keeps this feature. Besides traditional relational
database techniques, additional query process technologies on
compressed relations and for special structure for XML are presented.
In this paper, technologies for XQuery process in compressed
relational database are presented..
Abstract: Wireless sensor networks is an emerging technology
that serves as environment monitors in many applications. Yet
these miniatures suffer from constrained resources in terms of
computation capabilities and energy resources. Limited energy
resource in these nodes demands an efficient consumption of that
resource either by developing the modules itself or by providing
an efficient communication protocols. This paper presents a
comprehensive summarization and a comparative study of the
available MAC protocols proposed for Wireless Sensor Networks
showing their capabilities and efficiency in terms of energy
consumption and delay guarantee.
Abstract: The study aimed to investigate the effect of rice types on chewing behaviours (chewing time, number of chews, and portion size) and bolus properties (bolus moisture content, solid loss, and particle size distribution (PSD)) in human subjects. Five cooked rice types including brown rice (BR), white rice (WR), parboiled white rice (PR), high amylose white rice (HR) and waxy white rice (WXR) were chewed by six subjects. The chewing behaviours were recorded and the food boluses were collected during mastication. Rice typeswere found to significantly influence all chewing parameters evaluated. The WXR and BR showed the most pronounced differences compared with other rice types. The initial moisture content of un-chewed WXR was lowest (43.39%) whereas those of other rice types were ranged from 66.86 to 70.33%. The bolus obtained from chewing the WXR contained lowest moisture content (56.43%) whilst its solid loss (22.03%) was not significant different from those of all rice types. In PSD evaluation using Mastersizer S, the diameter of particles measured was ranged between 4 to 3500 μm. The particle size of food bolus from BR, HR, and WXR contained much finer particles than those of WR and PR.