Abstract: The world wide web coupled with the ever-increasing
sophistication of online technologies and software applications puts
greater emphasis on the need of even more sophisticated and
consistent quality requirements modeling than traditional software
applications. Web sites and Web applications (WebApps) are
becoming more information driven and content-oriented raising the
concern about their information quality (InQ). The consistent and
consolidated modeling of InQ requirements for WebApps at different
stages of the life cycle still poses a challenge. This paper proposes an
approach to specify InQ requirements for WebApps by reusing and
extending the ISO 25012:2008(E) data quality model. We also
discuss learnability aspect of information quality for the WebApps.
The proposed ISO 25012 based InQ framework is a step towards a
standardized approach to evaluate WebApps InQ.
Abstract: Perceptions of quality from both designers and users
perspective have now stretched beyond the traditional usability,
incorporating abstract and subjective concepts. This has led to a shift
in human computer interaction research communities- focus; a shift
that focuses on achieving user experience (UX) by not only fulfilling
conventional usability needs but also those that go beyond them. The
term UX, although widely spread and given significant importance,
lacks consensus in its unified definition. In this paper, we survey
various UX definitions and modeling frameworks and examine them
as the foundation for proposing a UX evolution lifecycle framework
for understanding UX in detail. In the proposed framework we identify
the building blocks of UX and discuss how UX evolves in various
phases. The framework can be used as a tool to understand experience
requirements and evaluate them, resulting in better UX design and
hence improved user satisfaction.