Abstract: In this paper we used data mining techniques to
identify outlier patients who are using large amount of drugs over a
long period of time. Any healthcare or health insurance system
should deal with the quantities of drugs utilized by chronic diseases
patients. In Kingdom of Bahrain, about 20% of health budget is spent
on medications. For the managers of healthcare systems, there is no
enough information about the ways of drug utilization by chronic
diseases patients, is there any misuse or is there outliers patients. In
this work, which has been done in cooperation with information
department in the Bahrain Defence Force hospital; we select the data
for Cardiac patients in the period starting from 1/1/2008 to
December 31/12/2008 to be the data for the model in this paper. We
used three techniques for finding the drug utilization for cardiac
patients. First we applied a clustering technique, followed by
measuring of clustering validity, and finally we applied a decision
tree as classification algorithm. The clustering results is divided into
three clusters according to the drug utilization, for 1603 patients, who
received 15,806 prescriptions during this period can be partitioned
into three groups, where 23 patients (2.59%) who received 1316
prescriptions (8.32%) are classified to be outliers. The classification
algorithm shows that the use of average drug utilization and the age,
and the gender of the patient can be considered to be the main
predictive factors in the induced model.
Abstract: In this work, the surgical theater of a local hospital in
KSA was analyzed using simulation. The focus was on attempting to
answer questions related to how many Operating Rooms (ORs) to
open and to analyze the performance of the surgical theater in
general and mainly the Post Anesthesia Care Unit (PACU) to assist
making decisions regarding PACU staffing. The surgical theater
consists of ten operating rooms and the PACU unit which has a
maximum capacity of fifteen beds. Different sequencing rules to
sequence the surgical cases were tested and the Longest Case First
(LCF) were superior to others. The results of the different
alternatives developed and tested can be used by the manager as a
tool to plan and manage the OR and PACU
Abstract: Automobile Industry has great importance in the
Spanish economy (8,7 % of the active Spanish population is
employed in this sector).The above mentioned sector has been one of
the principal sectors affected by the current economic crisis,
consistently, the budgets in advertising have been severely limited
(46,9 % less in the period of reference), these needs of reduction
have originated a substantial change in the advertising strategy (from
2007 the increase of the advertising investment in Internet is 251,6
%), and increase profitability. The growing use of social media by
consumers therefore makes online consumer conversations an
attractive additional format for Automobile firms to promote
products at a lower cost. This research analyzes the relation between
the activity in Social Media and the design in the car industry,
looking for relations between strategies of design based on Social
Media and sales and a channel of information for companies to know
what the consumer preferences. For this ongoing research we used a
longitudinal withdrawal of information has been used using
information of panel. Managerial and research implications of the
finding are discussed.
Abstract: e-Government structures permits the government to operate in a more transparent and accountable manner of which it increases the power of the individual in relation to that of the government. This paper identifies the factors that determine customer-s attitude towards e-Government services using a theoretical model based on the Technology Acceptance Model. Data relating to the constructs were collected from 200 respondents. The research model was tested using Structural Equation Modeling (SEM) techniques via the Analysis of Moment Structure (AMOS 16) computer software. SEM is a comprehensive approach to testing hypotheses about relations among observed and latent variables. The proposed model fits the data well. The results demonstrated that e- Government services acceptance can be explained in terms of compatibility and attitude towards e-Government services. The setup of the e-Government services will be compatible with the way users work and are more likely to adopt e-Government services owing to their familiarity with the Internet for various official, personal, and recreational uses. In addition, managerial implications for government policy makers, government agencies, and system developers are also discussed.
Abstract: Innovation, technology and knowledge are the trilogy
of impact to support the challenges arising from uncertainty.
Evidence showed an opportunity to ask how to manage in this
environment under constant innovation. In an attempt to get a
response from the field of Management Sciences, based in the
Contingency Theory, a research was conducted, with
phenomenological and descriptive approaches, using the Case Study
Method and the usual procedures for this task involving a focus
group composed of managers and employees working in the
pharmaceutical field. The problem situation was raised; the state of
the art was interpreted and dissected the facts. In this tasks were
involved four establishments. The result indicates that these focused
ventures have been managed by its founder empirically and is
experimenting agility described in this work. The expectation of this
study is to improve concepts for stakeholders on creativity in
business.
Abstract: Nowadays, organizing a repository of documents and
resources for learning on a special field as Information Technology
(IT), together with search techniques based on domain knowledge or
document-s content is an urgent need in practice of teaching, learning
and researching. There have been several works related to methods of
organization and search by content. However, the results are still
limited and insufficient to meet user-s demand for semantic
document retrieval. This paper presents a solution for the
organization of a repository that supports semantic representation and
processing in search. The proposed solution is a model which
integrates components such as an ontology describing domain
knowledge, a database of document repository, semantic
representation for documents and a file system; with problems,
semantic processing techniques and advanced search techniques
based on measuring semantic similarity. The solution is applied to
build a IT learning materials management system of a university with
semantic search function serving students, teachers, and manager as
well. The application has been implemented, tested at the University
of Information Technology, Ho Chi Minh City, Vietnam and has
achieved good results.
Abstract: This paper critiques several exiting strategic
international human resource management (SIHRM) frameworks and
discusses their limitations to apply directly to emerging multinational
enterprises (EMNEs), especially those generated from China and
other BRICS nations. To complement the existing SIHRM
frameworks, key variables relevant to emerging economies are
identified and the extended model with particular reference to
EMNEs is developed with several research propositions. It is
believed that the extended model would better capture the recent
development of MNEs in transition, and alert emerging international
managers to address several human resource management challenges
in the global context
Abstract: In today-s global and competitive market,
manufacturing companies are working hard towards improving their
production system performance. Most companies develop production
systems that can help in cost reduction. Manufacturing systems
consist of different elements including production methods,
machines, processes, control and information systems. Human issues
are an important part of manufacturing systems, yet most companies
do not pay sufficient attention to them. In this paper, a workforce
planning (WP) model is presented. A non-linear programming model
is developed in order to minimize the hiring, firing, training and
overtime costs. The purpose is to determine the number of workers
for each worker type, the number of workers trained, and the number
of overtime hours. Moreover, a decision support system (DSS) based
on the proposed model is introduced using the Excel-Lingo software
interfacing feature. This model will help to improve the interaction
between the workers, managers and the technical systems in
manufacturing.
Abstract: One of the determinants of a firm-s prosperity is the
customers- perceived service quality and satisfaction. While service
quality is wide in scope, and consists of various dimensions, there
may be differences in the relative importance of these dimensions in
affecting customers- overall satisfaction of service quality.
Identifying the relative rank of different dimensions of service quality
is very important in that it can help managers to find out which
service dimensions have a greater effect on customers- overall
satisfaction. Such an insight will consequently lead to more effective
resource allocation which will finally end in higher levels of
customer satisfaction. This issue –despite its criticality- has not
received enough attention so far. Therefore, using a sample of 240
bank customers in Iran, an artificial neural network is developed to
address this gap in the literature. As customers- evaluation of service
quality is a subjective process, artificial neural networks –as a brain
metaphor- may appear to have a potentiality to model such a
complicated process. Proposing a neural network which is able to
predict the customers- overall satisfaction of service quality with a
promising level of accuracy is the first contribution of this study. In
addition, prioritizing the service quality dimensions in affecting
customers- overall satisfaction –by using sensitivity analysis of
neural network- is the second important finding of this paper.
Abstract: Dr Eliyahu Goldratt has done the pioneering work in
the development of Theory of Constraints. Since then, many more
researchers around the globe are working to enhance this body of
knowledge. In this paper, an attempt has been made to compile the
salient features of this theory from the work done by Goldratt and
other researchers. This paper will provide a good starting point to the
potential researchers interested to work in Theory of Constraints. The
paper will also help the practicing managers by clarifying their
concepts on the theory and will facilitate its successful
implementation in their working areas.