Abstract: Knowledge is a key asset for any organisation to
sustain competitive advantages, but it is difficult to identify and
represent knowledge which is needed to perform activities in
business processes. The effective knowledge management and
support for relevant business activities definitely gives a huge impact
to the performance of the organisation as a whole. This is because
that knowledge have the functions of directing, coordinating and
controlling actions within business processes. The study has
introduced organisational morphology, a norm-based approach by
applying semiotic theories which emphasise on the representation of
knowledge in norms. This approach is concerned with the
identification of activities into three categories: substantive,
communication and control activities. All activities are directed by
norms; hence three types of norms exist; each is associated to a
category of activities. The paper describes the approach briefly and
illustrates the application of this approach through a case study of
academic activities in higher education institutions. The result of the
study shows that the approach provides an effective way to profile
business knowledge and the profile enables the understanding and
specification of business requirements of an organisation.
Abstract: The focus of the study is to understand the factors of
curriculum innovation from the perspective of Language teacher
education. The overall aim of the study is to investigate Language
educators- perceptions of factors of curriculum innovation. In the
theoretical framework the main focus is on discussion about different
curriculum approaches for language teacher education and limiting
and facilitating factors of innovation. In order to achieve the aim of
the study, an observational research is employed. The empirical basis
of the study consists of questionnaire with sixty-three language
teachers from eight Romanian higher education institutions. The
findings reveal variation in Language teachers- conceptions of the
dominant factors of curricular innovation.
Abstract: This research documents a qualitative study of
selected Native Americans who have successfully graduated from
mainstream higher education institutions. The research framework
explored the Bicultural Identity Formation Model as a means of
understanding the expressions of the students' adaptations to
mainstream education. This approach lead to an awareness of how
the participants in the study used specific cultural and social
strategies to enhance their educational success and also to an
awareness of how they coped with cultural dissonance to achieve a
new academic identity. Research implications impact a larger
audience of bicultural, foreign, or international students experiencing
cultural dissonance.
Abstract: Construction delay is unavoidable in developing
countries including Malaysia. It is defined as time overrun or
extension of time for completion of a project. The purpose of the
study is to determine the causes of delay in Malaysian construction
industries based on previous worldwide research. The field survey
conducted includes the experienced developers, consultants and
contractors in Malaysia. 34 causes of the construction delay have
been determined and 24 have been selected using the Rasch model
analysis. The analysis result will be used as the baseline for the next
research to find the causes of delay in the Malaysian construction
industry taking place in Malaysian higher learning institutions.
Abstract: Positioning the organization in the strategic
environment of its industry is one of the first and most important
phases of the organizational strategic planning and in today
knowledge-based economy has its importance been duplicated for
higher education institutes as the centers of education, knowledge
creation and knowledge worker training. Up to now, various models
with diverse approaches have been applied to investigate
organizations- strategic position in different industries. Regarding the
essential importance and strategic role of quality in higher education
institutes, in this study, a quality-oriented approach has been
suggested to positioning them in their strategic environment. Then
the European Foundation of Quality Management (EFQM) model has
been adopted to position the top Iranian business schools in their
strategic environment. The result of this study can be used in strategic
planning of these institutes as well as the other Iranian business
schools.
Abstract: Defining strategic position of the organizations within
the industry environment is one of the basic and most important
phases of strategic planning to which extent that one of the
fundamental schools of strategic planning is the strategic positioning
school. In today-s knowledge-based economy and dynamic
environment, it is essential for universities as the centers of
education, knowledge creation and knowledge worker evolvement.
Till now, variant models with different approaches to strategic
positioning are deployed in defining the strategic position within the
various industries. Balanced Scorecard as one of the powerful models
for strategic positioning, analyzes all aspects of the organization
evenly. In this paper with the consideration of BSC strength in
strategic evaluation, it is used for analyzing the environmental
position of the best-s Iranian Business Schools. The results could be
used in developing strategic plans for these schools as well as other
Iranian Management and Business Schools.
Abstract: Educational institutions increasingly adopt the
students-as-customers concept to satisfy their students.
Understanding students- perspectives on the use of this business
concept in educational institutions is necessary for the institutions to
effectively align these perspectives with their management practice.
The study investigates whether students in technology and business
disciplines have significantly different attitudes toward using the
students-as-customers concept in educational institutions and
explores the impact of treating students as customers in technology
disciplines under students- perspectives. The results from
quantitative and qualitative data analyses show that technology
students, in contrast to business students, fairly disagree with
educational institutions to treat students as customers. Treating
students as customers in technology disciplines will have a negative
influence on teaching performance, instructor-student relationships
and educational institutions- aim, but a positive influence on service
quality in educational institutions. The paper discusses the findings
and concludes with implications and limitations of the study.
Abstract: This study assessed the productivity and performance of the barangays in the Heritage City of Vigan in terms of the barangays- resource requirements, management of resources, produced goods and services, and outcomes of service delivery. The descriptive research design was used in the study employing the input-process-output-outcomes model. Findings of this study showed that the barangays were strong in terms of resource requirements which enabled them to produce goods and services. The barangays were also strong in terms of management of resources in development planning. They also showed great potential along fiscal administration, and had a moderately high capability in organization and management. However, the barangays appeared to be most wanting in the area of barangay legislation, but they were strong in community mobilization and they had strong linkages with POs, NGOs and educational institutions. In the delivery of social services, the barangays favored the maintenance of day care centers. However, the barangays seem to be weak in the delivery of economic services. They fared well along providing protective services such as in establishing a Barangay Disaster Coordinating Council and organizing a group of Barangay Tanod. In terms of environmental services, the barangays performed garbage collection and disposal; however, garbage still found their way in the streets in some barangays. The services delivered had effected an improved status of the barangays. However, the barangays are still facing some problems.
Abstract: The use of technology is increasingly adopted to
support flexible learning in Higher Education institutions. The
adoption of more sophisticated technologies offers a broad range of
facilities for communication and resource sharing, thereby creating a
flexible learning environment that facilitates and even encourages
students not to physically attend classes. However this emerging
trend seems to contradict class attendance requirements within
universities, inevitably leading to a dilemma between amending
traditional regulations and creating new policies for the higher
education institutions. This study presents an investigation into
student engagement in a technology enhanced/driven flexible
environment along with its relationship to attainment. We propose an
approach to modelling engagement from different perspectives in
terms of indicators and then consider what impact these indicators
have on student academic performance. We have carried out a case
study on the relation between attendance and attainment in a flexible
environment. Although our preliminary results show attendance is
quantitatively correlated with successful student development and
learning outcomes, our results also indicate there is a cohort that did
not follow such a pattern. Nevertheless the preliminary results could
provide an insight into pilot studies in the wider deployment of new
technology to support flexible learning.
Abstract: Intellectual capital reporting becomes critical at
universities, mainly due to the fact that knowledge is the main output
as well as input in these institutions. In addition, universities have
continuous external demands for greater information and
transparency about the use of public funds, and are increasingly
provided with greater autonomy regarding their organization,
management, and budget allocation. This situation requires new
management and reporting systems. The purpose of the present study
is to provide a model for intellectual capital report in Spanish
universities. To this end, a questionnaire was sent to every member of
the Social Councils of Spanish public universities in order to identify
which intangible elements university stakeholders demand most. Our
proposal for an intellectual capital report aims to act as a guide to
help the Spanish universities on the road to the presentation of
information on intellectual capital which can assist stakeholders to
make the right decisions.