Abstract: As enterprise computing becomes more and more
complex, the costs and technical challenges of IT system maintenance
and support are increasing rapidly. One popular approach to managing
IT system maintenance is to prepare and use a FAQ (Frequently Asked
Questions) system to manage and reuse systems knowledge. Such a
FAQ system can help reduce the resolution time for each service
incident ticket. However, there is a major problem where over time the
knowledge in such FAQs tends to become outdated. Much of the
knowledge captured in the FAQ requires periodic updates in response
to new insights or new trends in the problems addressed in order to
maintain its usefulness for problem resolution. These updates require a
systematic approach to define the exact portion of the FAQ and its
content. Therefore, we are working on a novel method to
hierarchically structure the FAQ and automate the updates of its
structure and content. We use structured information and the
unstructured text information with the timelines of the information in
the service incident tickets. We cluster the tickets by structured
category information, by keywords, and by keyword modifiers for the
unstructured text information. We also calculate an urgency score
based on trends, resolution times, and priorities. We carefully studied
the tickets of one of our projects over a 2.5-year time period. After the
first 6 months we started to create FAQs and confirmed they improved
the resolution times. We continued observing over the next 2 years to
assess the ongoing effectiveness of our method for the automatic FAQ
updates. We improved the ratio of tickets covered by the FAQ from
32.3% to 68.9% during this time. Also, the average time reduction of
ticket resolution was between 31.6% and 43.9%. Subjective analysis
showed more than 75% reported that the FAQ system was useful in
reducing ticket resolution times.
Abstract: In oases, the surface water resources are becoming
increasingly scarce and groundwater resources, which generally have
a poor quality due to the high levels of salinity, are often
overexploited. Water saving have therefore become imperative for
better oases sustainability. If drip irrigation is currently recommended
in Morocco for saving water and valuing, its use in the sub-desert
areas does not keep water safe from high evaporation rates. An
alternative to this system would be the use of subsurface drip
irrigation. This technique is defined as an application of water under
the soil surface through drippers, which deliver water at rates
generally similar to surface drip irrigation. As subsurface drip
irrigation is a recently introduced in Morocco, a better understanding
of the infiltration process around a buried source, in local conditions,
and its impact on plant growth is necessarily required. This study
aims to contribute to improving the water use efficiency by testing
the performance of subsurface irrigation system, especially in areas
where water is a limited source. The objectives of this research are
performance evaluation in arid conditions of the subsurface drip
irrigation system for young date palms compared to the surface drip.
In this context, an experimental test is installed at a farmer’s field in
the area of Erfoud (Errachidia Province, southeastern Morocco),
using the subsurface drip irrigation system in comparison with the
classic drip system for young date palms. Flow measurement to
calculate the uniformity of the application of water was done through
two methods: a flow measurement of drippers above the surface and
another one underground. The latter method has also helped us to
estimate losses through evaporation for both irrigation techniques. In
order to compare the effect of two irrigation modes, plants were
identified for each type of irrigation to monitor certain agronomic
parameters (cumulative numbers of palms and roots development).
Experimentation referred to a distribution uniformity of about 88%;
considered acceptable for subsurface drip irrigation while it is around
80% for the surface drip irrigation. The results also show an increase
in root development and in the number of palm, as well as a
substantial water savings due to lower evaporation losses compared
to the classic drip irrigation.
The results of this study showed that subsurface drip irrigation is
an efficient technique, which allows sustainable irrigation in arid
areas.
Abstract: Wireless sensor network (WSN) is a network of many interconnected networked systems, they equipped with energy resources and they are used to detect other physical characteristics. On WSN, there are many researches are performed in past decades. WSN applicable in many security systems govern by military and in many civilian related applications. Thus, the security of WSN gets attention of researchers and gives an opportunity for many future aspects. Still, there are many other issues are related to deployment and overall coverage, scalability, size, energy efficiency, quality of service (QoS), computational power and many more. In this paper we discus about various applications and security related issue and requirements of WSN.
Abstract: Particles are the most common and cheapest
reinforcement producing discontinuous reinforced composites with
isotropic properties. Conventional fabrication methods can be used to
produce a wide range of product forms, making them relatively
inexpensive. Optimising composite development must include
consideration of all the fundamental aspect of particles including
their size, shape, volume fraction, distribution and mechanical
properties. Research has shown that the challenges of low fracture
toughness, poor crack growth resistance and low thermal stability can
be overcome by reinforcement with particles. The unique properties
exhibited by micro particles reinforced ceramic composites have
made them to be highly attractive in a vast array of applications.
Abstract: It is usually difficult for students to understand some
basic theories in learning thermal energy and power engineering
course. A new teaching method was proposed that we should introduce
the comparison research method of those theories to help them being
understood. “Homogeneous and heterogeneous catalysis” teaching is
analyzed as an example by comparison research method.
Abstract: To evaluate the factors which predetermine the
coronary artery disease in patients having positive Exercise Tolerance
Test (ETT) that is treadmill results and coronary artery findings. This
descriptive study was conducted at Department of Cardiology,
Ibrahim Cardiac Hospital & Research Institute, Dhaka, Bangladesh
from 1st January, 2014 to 31st August, 2014. All patients who had
done ETT (treadmill) for chest pain diagnosis were studied. One
hundred and four patients underwent coronary angiogram after
positive treadmill result. Patients were divided into two groups
depending upon the angiographic findings, i.e. true positive and false
positive. Positive treadmill test patients who have coronary artery
involvement these are called true positive and who have no
involvement they are called false positive group. Both groups were
compared with each other. Out of 104 patients, 81 (77.9%) patients
had true positive ETT and 23 (22.1%) patients had false positive
ETT. The mean age of patients in positive ETT was 53.46± 8.06
years and male mean age was 53.63±8.36 years and female was
52.87±7.0 years. Sixty nine (85.19%) male patients and twelve
(14.81%) female patients had true positive ETT, whereas 15
(65.21%) males and 8 (34.79%) females had false positive ETT, this
was statistically significant (p
Abstract: Enterprise Architecture (EA) Implementation
Methodologies have become an important part of EA projects.
Several implementation methodologies have been proposed, as a
theoretical and practical approach, to facilitate and support the
development of EA within an enterprise. A significant question when
facing the starting of EA implementation is deciding which
methodology to utilize. In order to answer this question, a framework
with several criteria is applied in this paper for the comparative
analysis of existing EA implementation methodologies. Five EA
implementation methodologies including: EAP, TOGAF, DODAF,
Gartner, and FEA are selected in order to compare with proposed
framework. The results of the comparison indicate that those
methodologies have not reached a sufficient maturity as whole due to
lack of consideration on requirement management, maintenance,
continuum, and complexities in their process. The framework has
also ability for the evaluation of any kind of EA implementation
methodologies.
Abstract: Mammography has been one of the most reliable
methods for early detection of breast cancer. There are different
lesions which are breast cancer characteristic such as
microcalcifications, masses, architectural distortions and bilateral
asymmetry. One of the major challenges of analysing digital
mammogram is how to extract efficient features from it for accurate
cancer classification. In this paper we proposed a hybrid feature
extraction method to detect and classify all four signs of breast
cancer. The proposed method is based on multiscale surrounding
region dependence method, Gabor filters, multi fractal analysis,
directional and morphological analysis. The extracted features are
input to self adaptive resource allocation network (SRAN) classifier
for classification. The validity of our approach is extensively
demonstrated using the two benchmark data sets Mammographic
Image Analysis Society (MIAS) and Digital Database for Screening
Mammograph (DDSM) and the results have been proved to be
progressive.
Abstract: In today’s highly competitive, dynamic and
technology driven business circumstances, marketers are under
steady pressure to deliver the best. Organizations are continuously
improving and upgrading themselves to meet customer expectations
and demands. Technology has not only changed the way in which
business is done in modern times but has also transformed the way to
reach out to target audience. Marketers have identified most recent
media options to communicate and convince potential customers.
Numerous scholars have studied the research domain of advertising
and have tried to recognize different measures of advertisement
effectiveness in context of various media. The objective of this paper
is to critically review accessible literature on advertisement
effectiveness in context of varied advertising media, recognize major
gaps in the literature and identify future research prospects on the
basis of critical analysis of literature.
Abstract: The importance of using mother tongue and
translation in foreign language classrooms cannot be ignored and
translation can be utilized as a method in English Language Teaching
courses. There exist researches advocating or objecting to the use of
translation in foreign language learning but they all have a point in
common: Translation should be used as an aid to teaching, not an end
in itself. In this research, prospective English language teachers’
opinions about translation use and use of mother tongue in foreign
language teaching are investigated and according to the findings,
some explanations and recommendations are made.
Abstract: This research work is concerned with the life cycle
assessment (LCA) of an expressway, as well as its infrastructure, in
Thailand. The life cycle of an expressway encompasses the raw
material acquisition phase, the construction phase, the use or service
phase, the rehabilitation phase, and finally the demolition and
disposal phase. The LCA in this research was carried out using CML
baseline 2000 and in accordance with the ISO 14040 standard. A
functional unit refers to transportation of one person over one
kilometer of a 3-lane expressway with a 50-year lifetime. This
research has revealed that the construction phase produced the largest
proportion of the environmental impact (81.46%), followed by the
service, rehabilitation, demolition and disposal phases and
transportation at 11.97%, 3.72% 0.33% and 2.52%, respectively. For
the expressway under study, the total carbon footprint over its
lifetime is equivalent to 245,639 tons CO2-eq per 1 kilometer
functional unit, with the phases of construction, service,
rehabilitation, demolition and disposal and transportation
contributing 153,690; 73,773; 3693, 755 and 13,728 tons CO2-eq,
respectively. The findings could be adopted as a benchmark against
which the environmental impacts of future similar projects can be
measured.
Abstract: The use of mobile phones is growing tremendously all
over the world. In Tanzania there are a number of operators licensed
by Tanzania Communications Regulatory Authority (TCRA) aiming
at attracting customers into their networks. So far
telecommunications market competition has been very stiff. Various
measures are being taken by mobile operators to survive in the
market. Such measure include introducing of different air time
bundles on daily, weekly and monthly at lower tariffs. Other
measures include the introduction of normal tariff, tourist package
and one network. Despite of all these strategies, there is a dynamic
competition in the market which needs to be explored. Some
influences which attract customers to choose a certain mobile
operator are of particular interest. This paper is investigating if the
network effects and Quality of Services (QoS) influence mobile
customers in selection of their mobile network operators. Seventy
seven students from high learning institutions in Dodoma
Municipality in Tanzania participated in responding to prepared
questionnaires. The data was analyzed using Statistical Package for
Social Science (SPSS) Software. The results indicate that, network
coverage does influence customers in selection of mobile operators.
In addition, this paper proposes further research in some areas
especially where the study came up with different findings from what
the theory has in place.
Abstract: Applied industrial engineering is concerned with
imparting employable skills to improve the productivity for current
situation of products and services. The purpose of this case study is to
present the results of an initial research study conducted to identify
the desired professional characteristics of an industrial engineer with
an undergraduate degree and the emerging topic areas that should be
incorporated into the curriculum to prepare industrial engineering
(IE) graduates for the future workforce. Conclusions and
recommendations for applied industrial engineering syllabus have
been gathered and reported below. A two-pronged approach was
taken which included a method of benchmarking by comparing the
applied industrial engineering curricula of various universities and an
industry survey to identify job market requirements. This
methodology produced an analysis of the changing nature of
industrial engineering from learning to practical education. A
curriculum study for engineering is a relatively unexplored area of
research in the Middle East, much less for applied industrial
engineering. This work is an effort to bridge the gap between
theoretical study in the classroom and the real world work
applications in the industrial and service sectors.
Abstract: Dissimilar joining of Titanium and Aluminum thin
sheets has potential applications in aerospace and automobile
industry which can reduce weight and cost and improve strength,
corrosion resistance and high temperature properties. However
successful welding of Titanium/Aluminium sheets is of challenge due
to differences in physical, chemical and metallurgical properties
between the two. This paper describes research results of Laser Beam
Welding (LBW) of Ti/Al thin sheets in which many researchers have
recently performed and critically reviewed from different
perspectives. Also some of notable works in the field of laser welding
with changes in mechanical properties, crack propagation, diffusion
behavior, chemical potential, interfacial reaction and the
microstructure are reported.
Abstract: Laser beam welding is an important joining technique
for Titanium/Aluminum thin sheet alloys with their increasing
applications in aerospace, aircraft, automotive, electronics and other
industries. In this paper the research and progress in laser welding of
Ti/Al thin sheets are critically reviewed from different perspectives.
Some important aspects such as microstructure, metallurgical defects
and mechanical properties in weldments are discussed. Also the
recent progress in laser welding of Ti/Al dissimilar thin sheets to
provide a basis for further research work is reported.
Abstract: Laser beam welding for the dissimilar Titanium and
Aluminium thin sheets is an emerging area which is having wider
applications in aerospace, aircraft, automotive, electronics and in
other industries due to its high speed, non-contact, precision with low
heat effects, least welding distortion, low labor costs and convenient
operation. Laser beam welding of dissimilar metal combinations are
increasingly demanded due to high energy densities with small fusion
and heat affected zones. Furthermore, no filler or electrode material is
required and contamination of weld is also very small. The present
study is to reviews the influence of different parameters like laser
power, welding speed, power density, beam diameter, focusing
distance and type of shielding gas on the mechanical properties of
dissimilar metal combinations like SS/Al, Cu/Al and Ti/Al focusing
on aluminum to other materials. Research findings reveal that Ti/Al
combination gives better metallurgical and mechanical properties
than other combinations such as SS/Al and Cu/Al.
Abstract: City shrinkage is one of the thorny problems that many
European cities have to face with nowadays. It is mainly expressed as
the decrease of population in these cities. Eastern Germany is one of
the pioneers of European shrinking cities with long shrinking history.
The paper selects one representative shrinking city Halle (Saale) in
eastern Germany as research objective, collecting and investigating
nearly 20 years (1993-2010) municipal data after the reunification of
Germany. These data based on five dimensions, which are
demographic, economic, social, spatial and environmental and total 16
eligible variables. Factor Analysis is used to deal with these variables
in order to assess the most important factors affecting shrinking Halle.
The results show that there are three main factors determine the
shrinkage of Halle, respectively named “demographical and
economical factor”, “social stability factor”, and “city vitality factor”.
The three factors act at different time period of Halle’s shrinkage: from
1993 to 1997 the demographical and economical factor played an
important role; from 1997 to 2004 the social stability factor is
significant to city shrinkage; since 2005 city vitality factor determines
the shrinkage of Halle. In recent years, the shrinkage in Halle mitigates
that shows the sign of growing population. Thus the city Halle should
focus on attaching more importance on the city vitality factor to
prevent the city from shrinkage. Meanwhile, the city should possess a
positive perspective to shift the growth-oriented development to tap
the potential of shrinking cities. This method is expected to apply to
further research and other shrinking cities
Abstract: From a perspective of moral education, this study has
examined the experiences of a group of college students who
volunteered in disaster areas after the magnitude 9.0 Earthquake,
which struck the Northeastern region of Japan in March, 2011. The
research, utilizing the method of grounded theory, has uncovered that
most of the students have gone through positive changes in their
development of moral and social characters, such as attaining deeper
sense of empathy and caring personalities. The study expresses, in
identifying the nature of those transformations, that the importance of
volunteer work should strongly be recognized by the colleges and
universities in Japan, in fulfilling their public responsibility of creating
and building learning communities that are responsible and caring.
Abstract: This review summarizes the potential of starch
agroindustrial residues as substrate for biohydrogen production.
Types of potential starch agroindustrial residues, recent developments
and bio-processing conditions for biohydrogen production will be
discussed. Biohydrogen is a clean energy source with great potential
to be an alternative fuel, because it releases energy explosively in
heat engines or generates electricity in fuel cells producing water as
only by-product. Anaerobic hydrogen fermentation or dark
fermentation seems to be more favorable, since hydrogen is yielded
at high rates and various organic waste enriched with carbohydrates
as substrate result in low cost for hydrogen production. Abundant
biomass from various industries could be source for biohydrogen
production where combination of waste treatment and energy
production would be an advantage. Carbohydrate-rich nitrogendeficient
solid wastes such as starch residues can be used for
hydrogen production by using suitable bioprocess technologies.
Alternatively, converting biomass into gaseous fuels, such as
biohydrogen is possibly the most efficient way to use these
agroindustrial residues.
Abstract: In the cloud computing hierarchy IaaS is the lowest
layer, all other layers are built over it. Thus it is the most important
layer of cloud and requisite more importance. Along with advantages
IaaS faces some serious security related issue. Mainly Security
focuses on Integrity, confidentiality and availability. Cloud
computing facilitate to share the resources inside as well as outside of
the cloud. On the other hand, cloud still not in the state to provide
surety to 100% data security. Cloud provider must ensure that end
user/client get a Quality of Service. In this report we describe
possible aspects of cloud related security.