Abstract: The goal of this paper is to specify factors influencing
the profitability of selected banks. Next, a model will be created to
help establish variables that have a demonstrable influence on the
development of the selected banks' profitability ratios. Czech banks
and their international parent companies were selected for analyzing
profitability. Banks categorized as large banks (according to the
Czech National Bank's system, which ranks banks according to
balance sheet total) were selected to represent the Czech banks. Two
ratios, the return on assets ratio (ROA) and the return on equity ratio
(ROE) are used to assess bank profitability. Six endogenous and four
external indicators were selected from among other factors that
influence bank profitability. The data analyzed were for 2001–2013.
First, correlation analysis, which was supposed to eliminate
correlated values, was conducted. A large number of correlated
values were established on the basis of this analysis. The strongly
correlated values were omitted. Despite this, the subsequent
regression analysis of profitability for the individual banks that were
selected did not confirm that the selected variables influenced their
profitability. The studied factors' influence on bank profitability was
demonstrated only for Ceskoslovenska Obchodni Banka and Société
Générale using regression analysis. For Československa Obchodni
Banka, it was demonstrated that inflation level and the amount of the
central bank's interest rate influenced the return on assets ratio and
that capital adequacy and market concentration influenced the return
on equity ratio for Société Générale.
Abstract: Sentiment analysis means to classify a given review
document into positive or negative polar document. Sentiment
analysis research has been increased tremendously in recent times
due to its large number of applications in the industry and academia.
Sentiment analysis models can be used to determine the opinion of
the user towards any entity or product. E-commerce companies can
use sentiment analysis model to improve their products on the basis
of users’ opinion. In this paper, we propose a new One-class Support
Vector Machine (One-class SVM) based sentiment analysis model
for movie review documents. In the proposed approach, we initially
extract features from one class of documents, and further test the
given documents with the one-class SVM model if a given new test
document lies in the model or it is an outlier. Experimental results
show the effectiveness of the proposed sentiment analysis model.
Abstract: Much of the literature on research design has focused
on research conducted in developed, uni-cultural or primarily English
speaking countries. Studies of qualitative case study research, the
challenges, and prospects have been embedded in Western/Eurocentric
society and social theories. Although there have been some
theoretical studies, few empirical studies have been conducted to
explore the nature of the challenges of qualitative case study in
developing countries. These challenges include accessibility to
organizations, conducting interviews in developing countries,
accessing documents and observing official meetings, language and
cultural challenges, the use of consent forms, issues affecting access
to companies, respondent issues, and data analysis. The author, while
conducting qualitative case study research in Libya, faced all these
issues. The discussion in this paper examines these issues in order to
make a contribution toward the literature in this area.
Abstract: Given the increase in the number of e-commerce sites,
the number of competitors has become very important. This means
that companies have to take appropriate decisions in order to meet the
expectations of their customers and satisfy their needs. In this paper,
we present a case study of applying LRFM (length, recency,
frequency and monetary) model and clustering techniques in the
sector of electronic commerce with a view to evaluating customers’
values of the Moroccan e-commerce websites and then developing
effective marketing strategies. To achieve these objectives, we adopt
LRFM model by applying a two-stage clustering method. In the first
stage, the self-organizing maps method is used to determine the best
number of clusters and the initial centroid. In the second stage, kmeans
method is applied to segment 730 customers into nine clusters
according to their L, R, F and M values. The results show that the
cluster 6 is the most important cluster because the average values of
L, R, F and M are higher than the overall average value. In addition,
this study has considered another variable that describes the mode of
payment used by customers to improve and strengthen clusters’
analysis. The clusters’ analysis demonstrates that the payment method is
one of the key indicators of a new index which allows to assess the
level of customers’ confidence in the company's Website.
Abstract: In order to be competitive, companies have to reduce
their production costs while meeting increasing quality requirements.
Therefore, companies try to plan their assembly processes as detailed
as possible. However, increasing product individualization leading to
a higher number of variants, smaller batch sizes and shorter product
life cycles raise the question to what extent the effort of detailed
planning is still justified. An important approach in this field of
research is the concept of determining the economic planning depth
for assembly process planning based on production specific
influencing factors. In this paper first solution hypotheses as well as a
first draft of the resulting method will be presented.
Abstract: The article includes the results and conclusions from
empirical researches that had been done. The research focuses on the
impact of investments made in small and medium-sized enterprises
financed from EU funds on the competitiveness of these companies.
The researches includes financial results in sales revenue and net
income, expenses, and many other new products/services on offer,
higher quality products and services, more modern methods of
production, innovation in management processes, increase in the
number of customers, increase in market share, increase in
profitability of production and provision of services. The main
conclusions are that, companies with direct investments under this
measure shall apply the modern methods of production. The
consequence of this is to increase the quality of our products and
services. Furthermore, both small and medium-sized enterprises have
introduced new products and services. Investments were carried out,
thus enabling better work organization in enterprises. Entrepreneurs
would guarantee higher quality of service, which would result in
better relationships with their customers, what is more, noting the rise
in number of clients. More than half of the companies indicated that
the investments contributed to the increase in market share. Same
thing as for market reach and brand recognition of particular
company. An interesting finding is that, investments in small
enterprises were more effective than medium-sized enterprises.
Abstract: In turbulent modern economy, the companies need to
properly manage their business processes. Well-defined and stable
business processes ensure security of crucial data and applications,
and provide a quality product or service to the end customer. On the
other side, constant changes on the market, new regulatory
provisions, and emerging new technologies require the need of
issuing prompt and effective changes of business process. In this
article, we explore the use of agile principles in working with
business process management (BPM) solutions. We deal with
difficulties in BPM development cycle, review the benefits of using
agility, and choose the basic agile principles that ensure the success
of a BPM project.
Abstract: The garment manufacturing industry involves
sequential processes that are subjected to uncontrollable variations.
The industry depends on the skill of labour in handling the varieties
of fabrics and accessories, machines, as well as complicated sewing
operation. Due to these reasons, garment manufacturers have created
systems to monitor and to control the quality of the products on a
regular basis by conducting quality approaches to minimize variation.
With that, the aim of this research has been to ascertain the quality
approaches deployed by Malaysian garment manufacturers in three
key areas - quality systems and tools; quality control and types of
inspection; as well as sampling procedures chosen for garment
inspection. Besides, the focus of this research was to distinguish the
quality approaches adopted by companies that supplied finished
garments to both domestic and international markets. Feedback from
each company representative has been obtained via online survey,
which comprised of five sections and 44 questions on the
organizational profile and the quality approaches employed in the
garment industry. As a result, the response rate was 31%. The results
revealed that almost all companies have established their own
mechanism of process control by conducting a series of quality
inspections for daily production, either it was formally set up or
otherwise. In addition, quality inspection has been the predominant
quality control activity in the garment manufacturing, while the level
of complexity of these activities was substantially dictated by the
customers. Moreover, AQL-based sampling was utilized by
companies dealing with exports, whilst almost all the companies that
only concentrated on the domestic market were comfortable using
their own sampling procedures for garment inspection. Hence, this
research has provided insights into the implementation of a number
of quality approaches that were perceived as important and useful in
the garment manufacturing sector, which is truly labour-intensive.
Abstract: In the last decade the emergence of new social needs
as an effect of the economic crisis has stimulated the flourishing of
business endeavours characterised by explicit social goals. Social
start-ups, social enterprises or Corporate Social Responsibility
operations carried out by traditional companies are quintessential
examples in this regard. This paper analyses these kinds of initiatives
in order to discover the main characteristics of social business models
and to provide insights to social entrepreneurs for developing or
improving their strategies. The research is conducted through the
integration of literature review and case study analysis and, thanks to
the recognition of the importance of both profits and social impacts
as the key success factors for a social business model, proposes a
framework for identifying indicators suitable for measuring the social
impacts generated.
Abstract: The market competition is moving from the single
firm to the whole supply chain because of increasing competition and
growing need for operational efficiencies and customer orientation.
Supply chain management allows companies to look beyond their
organizational boundaries to develop and leverage resources and
capabilities of their supply chain partners. This creates competitive
advantages in the marketplace and because of this SCM has acquired
strategic importance. Lean Approach is a management strategy that focuses on reducing
every type of waste present in an organization. This approach is
becoming more and more popular among supply chain managers. The supply chain application of lean approach is not frequent. In
particular, it is not well studied which are the impacts of lean
approach principles in a supply chain context. In literature there are
only few studies aimed at understanding the qualitative impact of the
lean approach in supply chains. Therefore, the goal of this research
work is to study the impacts of lean principles implementation along
a supply chain. To achieve this, a simulation model of a threeechelon
multi-product supply chain has been built. Kanban system (and several priority policies) and setup time
reduction degrees are implemented in the lean-configured supply
chain to apply pull and lot-sizing decrease principles respectively. To
evaluate the benefits of lean approach, lean supply chain is compared
with an EOQ-configured supply chain. The simulation results show
that Kanban system and setup-time reduction improve inventory
stock level. They also show that logistics efforts are affected to lean
implementation degree. The paper concludes describing
performances of lean supply chain in different contexts.
Abstract: The research explores the relationship between
management responsibility and corporate governance of listed
companies in Kazakhstan. This research employs firm level data of
selected listed non-financial firms and firm level data “operational”
financial sector, consisted from banking sector, insurance companies
and accumulated pension funds using multivariate regression analysis
under fixed effect model approach. Ownership structure includes
institutional ownership, managerial ownership and private investor’s
ownership. Management responsibility of the firm is expressed by the
decision of the firm on amount of leverage. Results of the cross
sectional panel study for non-financial firms showed that only
institutional shareholding is significantly negatively correlated with
debt to equity ratio. Findings from “operational” financial sector
show that leverage is significantly affected only by the CEO/Chair
duality and the size of financial institutions, and insignificantly
affected by ownership structure. Also, the findings show, that there is
a significant negative relationship between profitability and the debt
to equity ratio for non-financial firms, which is consistent with
pecking order theory. Generally, the found results suggest that
corporate governance and a management responsibility play
important role in corporate performance of listed firms in
Kazakhstan.
Abstract: Radical technological innovations enable companies
to reach strong market positions and are thus desirable. On the other
hand, the innovation process is related to significant costs and risks.
Hence, the knowledge of the factors that influence success is crucial
for technology driven companies. Taking a previously developed
framework of Critical Success Factors for radical technological
innovations as a reference model, we conducted a structured and
focused literature review of eleven standard books within the field of
technology and innovation management. With this approach we aim
to evaluate, expand, and clarify the set of Critical Success Factors
detailed in this framework. Overall, the set of factors and their
allocation to the main categories of the framework could be
confirmed. However, the factor organizational home is not
emphasized and discussed in most of the reviewed literature. On the
other hand, an additional factor that has not been part of the
framework is described to be important – strategy fit. Furthermore,
the factors strategic alliances and platform strategy appear in the
literature but in a different context compared to the reference model.
Abstract: In this study, it has been studied to determine the
relationship between business performance and strategic flexibility,
which is defined to be the strategic choice that provides the ability of
rapidly responding the changes of the dynamic environment of the
companies, for having competitive advantages. In this context a field
study has been conducted over 56 companies, which are active in
informatics and electronics sectors in TEKNOKENT. As a result of
the study it has been determined that; strategic flexibility has an
effect on business performance and there is a positive and
statistically significant relationship between strategic flexibility and
business performance.
Abstract: Health of a person plays a vital role in the collective
health of his community and hence the well-being of the society as a
whole. But, in today’s fast paced technology driven world, health
issues are increasingly being associated with human behaviors – their
lifestyle. Social networks have tremendous impact on the health
behavior of individuals. Many researchers have used social network
analysis to understand human behavior that implicates their social
and economic environments. It would be interesting to use a similar
analysis to understand human behaviors that have health
implications. This paper focuses on concepts of those behavioural
analyses that have health implications using social networks analysis
and provides possible algorithmic approaches. The results of these
approaches can be used by the governing authorities for rolling out
health plans, benefits and take preventive measures, while the
pharmaceutical companies can target specific markets, helping health
insurance companies to better model their insurance plans.
Abstract: Predicting earnings management is vital for the capital
market participants, financial analysts and managers. The aim of this
research is attempting to respond to this query: Is there a significant
difference between the regression model and neural networks’
models in predicting earnings management, and which one leads to a
superior prediction of it? In approaching this question, a Linear
Regression (LR) model was compared with two neural networks
including Multi-Layer Perceptron (MLP), and Generalized
Regression Neural Network (GRNN). The population of this study
includes 94 listed companies in Tehran Stock Exchange (TSE)
market from 2003 to 2011. After the results of all models were
acquired, ANOVA was exerted to test the hypotheses. In general, the
summary of statistical results showed that the precision of GRNN did
not exhibit a significant difference in comparison with MLP. In
addition, the mean square error of the MLP and GRNN showed a
significant difference with the multi variable LR model. These
findings support the notion of nonlinear behavior of the earnings
management. Therefore, it is more appropriate for capital market
participants to analyze earnings management based upon neural
networks techniques, and not to adopt linear regression models.
Abstract: The Portuguese footwear industry had in the last five years a remarkable performance in the exportation values, the trade balance and others economic indicators. After a long period of difficulties and with a strong reduction of companies and employees since 1994 until 2009, the Portuguese footwear industry changed the strategy and is now a success case between the international players of footwear. Only the Italian industry sells footwear with a higher value than the Portuguese and the distance between them is decreasing year by year. This paper analyses how the Portuguese footwear companies innovate and make innovation, according the classification proposed by the Oslo Manual. Also, analyses the strategy follow in the innovation process and shows the linkage between the type of innovation and the strategy of innovation. The research methodology was qualitative and the strategy for data collection was the case study. The qualitative data will be analyzed with the MAXQDA software. The economic results of the footwear companies studied shows differences between all of them and these differences are related with the innovation strategy adopted. The companies focused in product and marketing innovation, oriented to their target market, have higher ratios “turnover per worker” than the companies focused in process innovation. However, all the footwear companies in this “low-tech” industry create value and contribute to a positive foreign trade of 1.310 million euros in 2013. The growth strategies implemented has the participation of the sectorial organizations in several innovative projects. And it’s obvious that cooperation between all of them is a critical element to the performance achieved by the companies and the innovation observed. The Portuguese footwear sector has in the last years an excellent performance (economic results, exportation values, trade balance, brands and international image) and his performance is strongly related with the strategy in innovation followed, the type of innovation and the networks in the cluster. A simplified model, called “Ace of Diamonds”, is proposed by the authors and explains the way how this performance was reached by the seven companies that participate in the study (two of them are the leaders in the setor), and if this model can be used in others traditional and “low-tech” industries.
Abstract: For the shrimp companies to remain relevant to its local
and international consumers, they must offer new shrimp product and
services. It must work actively not just to create value for the consumer,
but to involve the consumer in co-creating value for shrimp product
innovation in the market. In this theoretical work, we conceptualize the
business concept of value co-creation in the context of shrimp products,
and propose a framework of value co-creation for shrimp product
innovation in shrimp industries. With guidance on value co-creation in
in shrimp industry, and shrimp value chain actors mapped to the
co-creation cycle, companies can use the framework to offer new
shrimp product to consumer communities. Although customer
co-creation is known approach in the world, it is not commonly used
by the companies in Bangladesh. This paper makes an original
contribution by conceptualizing co-creation and set the examples of
best co-creation practices in food sector. The results of the study
provide management with guidelines for successful co-creation
projects with an innovation- and market-oriented approach. The
framework also provides a basis for further research in this area.
Abstract: This research will give the introductory ideas for
cultural adaption of B2C E-Service design in Germany. By the
intense competition of E-Service development, many companies have
realized the importance of understanding the emotional and cultural
characteristics of their customers. Ignoring customers’ needs and
requirements throughout the E-Service design can lead to faults,
mistakes, and gaps. The term of E-Service usability now is changed
not only to develop high quality E-Services, but also to be extended
to include customer satisfaction and provide for them to feel local.
Abstract: This study aims to increase understanding of the
transition of business models in servitization. The significance of
service in all business has increased dramatically during the past
decades. Service-dominant logic (SDL) describes this change in the
economy and questions the goods-dominant logic on which business
has primarily been based in the past. A business model canvas is one
of the most cited and used tools in defining end developing business
models. The starting point of this paper lies in the notion that the
traditional business model canvas is inherently goods-oriented and
best suits for product-based business. However, the basic differences
between goods and services necessitate changes in business model
representations when proceeding in servitization. Therefore, new
knowledge is needed on how the conception of business model and
the business model canvas as its representation should be altered in
servitized firms in order to better serve business developers and interfirm
co-creation. That is to say, compared to products, services are
intangible and they are co-produced between the supplier and the
customer. Value is always co-created in interaction between a
supplier and a customer, and customer experience primarily depends
on how well the interaction succeeds between the actors. The role of
service experience is even stronger in service business compared to
product business, as services are co-produced with the customer. This paper provides business model developers with a service
business model canvas, which takes into account the intangible,
interactive, and relational nature of service. The study employs a
design science approach that contributes to theory development via
design artifacts. This study utilizes qualitative data gathered in
workshops with ten companies from various industries. In particular,
key differences between Goods-dominant logic (GDL) and SDLbased
business models are identified when an industrial firm
proceeds in servitization. As the result of the study, an updated version of the business
model canvas is provided based on service-dominant logic. The
service business model canvas ensures a stronger customer focus and
includes aspects salient for services, such as interaction between
companies, service co-production, and customer experience. It can be
used for the analysis and development of a current service business
model of a company or for designing a new business model. It
facilitates customer-focused new service design and service
development. It aids in the identification of development needs, and
facilitates the creation of a common view of the business model.
Therefore, the service business model canvas can be regarded as a
boundary object, which facilitates the creation of a common
understanding of the business model between several actors involved.
The study contributes to the business model and service business
development disciplines by providing a managerial tool for
practitioners in service development. It also provides research insight
into how servitization challenges companies’ business models.
Abstract: This paper describes the collection and analysis of
data obtained from face-to-face interviews conducted in selected
Libyan industrial companies. The objectives of the interviews are to
enhance understanding, and generate explanations of current issues in
culture and quality management systems in Libyan companies. The
method used in analyzing the questions, as well as the main finding
of each question are explained. The interviews probed areas identify
national and organizational culture, quality management systems,
current methods, effects, barriers and other factors affecting the
success of quality management implementation. Eleven questions are
prepared and been discussed with the interviewees.