Abstract: Retention in the IT profession is critical for
organizations to stay competitive and operate reliably in the dynamic
business environment. Most organizations rely on compensation and
rewards as primary tools to enhance retention of employees. In this
quantitative survey-based study conducted at a large global bank, we
analyze the perceptions of 575 information technology (IT) software
professionals in India and Malaysia and find that fairness of rewards
has very little impact on retention likelihood. It is far more important
to actively involve employees in organizational activities. In
addition, our findings indicate that involvement is far more important
than information flow: the typical organizational communication to
keep employees informed.
Abstract: It is quite essential to form dialogue mechanisms and
dialogue channels to solve intercultural communication issues.
Therefore, every country should develop a intercultural education
project which aims to resolve international communication issues.
For proper mediation training, the first step is to reach an agreement
on the actors to run the project. The strongest mediation mechanisms
in the world should be analyzed and initiated within the educational
policies. A communication-based mediation model should be
developed for international mediation training. Mediators can use
their convincing communication skills as a part of this model. At the
first, fundamental stages of the mediation training should be specified
within the scope of the model. Another important topic at this point is
common sence and peace leaders to act as an ombudsman in this
process. Especially for solving some social issues and conflicts,
common sense leaders acting as an ombudsman would lead to
effective communication. In mediation training that is run by
universities and non-governmental organizations, another phase is to
focus on conducting the meetings. In intercultural mediation training,
one of the most critical topics is to conduct the meeting traffic and
performing a shuttle diplomacy. Meeting traffic is where the mediator
organizes meetings with the parties with initiative powers, in order to
contribute to the solution of the issue, and schedule these meetings.
In this notice titled “ Intercultural mediation training and the training
process of common sense leaders by the leadership of universities
communication and artistic campaigns" , communication models and
strategies about this topic will be constructed and an intercultural art
activities and perspectives will be presented.
Abstract: Free and open source software is gaining popularity at
an unprecedented rate of growth. Organizations despite some
concerns about the quality have been using them for various
purposes. One of the biggest concerns about free and open source
software is post release software defects and their fixing. Many
believe that there is no appropriate support available to fix the bugs.
On the contrary some believe that due to the active involvement of
internet user in online forums, they become a major source of
communicating the identification and fixing of defects in open source
software. The research model of this empirical investigation
establishes and studies the relationship between open source software
defects and online public forums. The results of this empirical study
provide evidence about the realities of software defects myths of
open source software. We used a dataset consist of 616 open source
software projects covering a broad range of categories to study the
research model of this investigation. The results of this investigation
show that online forums play a significant role identifying and fixing
the defects in open source software.
Abstract: The growing problem of youth unemployment in
Egypt after the 25th January Revolution has directed the attention of
some human resource experts towards considering remote
employment as a partial remedy for the unemployed youth instead of
the unavailable traditional jobs, a trend which will also help with the
congested offices and unsolved traffic problem in Cairo and spread
a flexible work culture, but despite of that, the main issue remains
unresolved for these organizations to deal with the system challenges.
In the past few years, in developed countries, there has been a
growing trend for many companies to shift to remote employment
instead of the traditional office employment for many reasons: due to
the growing technological advances that helped some employees do
their work from home on a part time basis, the need for achieving an
employee-s work balance in the middle of unbalanced complicated
life, top management focus on employee-s productivity rather their
time spent at work. The objective of this paper is to study and analyze
the advantages and challenges that Egypt-s labor force will be facing
in their implementation of remote or virtual employment in both
government and private organizations after the 25th January
revolution. Therefore, the research question will be: What are the
advantages and different challenges that Egyptian organizations
might face in their implementation for remote employment system
and how can they manage these challenges for the system to work
effectively? The study is divided into six main parts: the introduction,
objective and importance of the study, research problem,
methodology, experience of some countries that implemented remote
employment, advantages and challenges of implementing remote
employment in Egypt and then the conclusion which discuses the
results and recommendations of the study.
Abstract: Bythe development of the Internet, e-commerce has
got very popular between organizations. E-commerce means buying
and selling products and services over the Internet. One of the
challenging issues in e-commerce is how to attract the customers and
how to satisfy them. Therefore, it is important to keep good
relationship with the customers. This paper proposes a new model to
increase the customer satisfaction by introducing live-operator.
Live-operator is a system which is involved both with the customers
and the organization.In this system the customers feelthatthey receive
the service directly from the organization. This model decreases the
response time and the customer loss. Moreover, it increases customer
trust and the ability of organizations.
Abstract: The Information and Communication Technologies
(ICTs), and the Wide World Web (WWW) have fundamentally
altered the practice of teaching and learning world wide. Many
universities, organizations, colleges and schools are trying to apply
the benefits of the emerging ICT. In the early nineties the term
learning object was introduced into the instructional technology
vernacular; the idea being that educational resources could be broken
into modular components for later combination by instructors,
learners, and eventually computes into larger structures that would
support learning [1]. However in many developing countries, the use
of ICT is still in its infancy stage and the concept of learning object
is quite new. This paper outlines the learning object design
considerations for developing countries depending on learning
environment.
Abstract: Using activity theory, organisational theory and
didactics as theoretical foundations, a comprehensive model of the
organisational dimensions relevant for learning and knowledge
transfer will be developed. In a second step, a Learning Assessment
Guideline will be elaborated. This guideline will be designed to
permit a targeted analysis of organisations to identify the status quo
in those areas crucial to the implementation of learning and
knowledge transfer. In addition, this self-analysis tool will enable
learning managers to select adequate didactic models for e- and
blended learning. As part of the European Integrated Project
"Process-oriented Learning and Information Exchange" (PROLIX),
this model of organisational prerequisites for learning and knowledge
transfer will be empirically tested in four profit and non-profit
organisations in Great Britain, Germany and France (to be finalized
in autumn 2006). The findings concern not only the capability of the
model of organisational dimensions, but also the predominant
perceptions of and obstacles to learning in organisations.
Abstract: This paper provides a key driver-based conceptual framework that can be used to improve a firm-s success in commercializing technology and in new product innovation resulting from collaboration with other organizations through strategic alliances. Based on a qualitative study using an interview approach, strategic alliances of entrepreneurs in the food processing industry in Thailand are explored. This paper describes factors affecting decisions to collaborate through alliances. It identifies four issues: maintaining the efficiency of the value chain for production capability, adapting to present and future competition, careful assessment of value of outcomes, and management of innovation. We consider five driving factors: resource orientation, assessment of risk, business opportunity, sharing of benefits and confidence in alliance partners. These factors will be of interest to entrepreneurs and policy makers with regard to further understanding of the direction of business strategies.
Abstract: There is no doubt that Internet technology is widely used by hotels and its demand is constantly booming. Hotels have largely adopted website information services through using different interactive tools, dimensions and attributes to achieve excellence in functionality and usability but these do not necessary equate with website effectiveness. One way to investigate the effectiveness of hotel website is from the perspective ofe-consumers. This exploratory research is to investigate the perceived importance of websites effectiveness of some selected independent small and medium-sized hotels (SMHs) located in Dubai, United Arab Emirates, from the perspective of Omanie-consumers by using non-random sampling method. From 400 questionnaire addressed to respondents in 27 organizations in Muscat the capital city of Oman, 173 are valid. Findings of this study assist SMHs management in Dubai with the reallocation of their resources and efforts in order to supportebusiness development and to sustain a competitive advantage.
Abstract: This paper examines the influence of communication
form on employee uncertainty during mergers and acquisitions
(M&As). Specifically, the author uses narrative theory to analyze
how narrative organizational communication affects the three
components of uncertainty – decreased predictive, explanatory, and
descriptive ability. It is hypothesized that employees whose
organizations use narrative M&A communication will have greater
predictive, explanatory, and descriptive abilities than employees of
organizations using non-narrative M&A communication. This paper
contributes to the stream of research examining uncertainty during
mergers and acquisitions and argues that narratives are an effective
means of managing uncertainty in the mergers and acquisitions
context.
Abstract: The paper outlines the drivers behind the movement
from products to solutions in the Hi-Tech Business-to-Business
markets. The paper lists out the challenges in enabling the
transformation from products to solutions and also attempts to explore
strategic and operational recommendations based on the authors-
factual experiences with Japanese Hi-tech manufacturing
organizations. Organizations in the Hi-Tech Business-to-Business
markets are increasingly being compelled to move to a solutions model
from the conventional products model. Despite the added complexity
of solutions, successful technology commercialization can be achieved
by making prudent choices in defining a relevant solutions model, by
backing the solution model through appropriate organizational design,
and by overhauling the new product development process and
supporting infrastructure.
Abstract: Grid computing is a form of distributed computing
that involves coordinating and sharing computational power, data
storage and network resources across dynamic and geographically
dispersed organizations. Scheduling onto the Grid is NP-complete,
so there is no best scheduling algorithm for all grid computing
systems. An alternative is to select an appropriate scheduling
algorithm to use in a given grid environment because of the
characteristics of the tasks, machines and network connectivity. Job
and resource scheduling is one of the key research area in grid
computing. The goal of scheduling is to achieve highest possible
system throughput and to match the application need with the
available computing resources. Motivation of the survey is to
encourage the amateur researcher in the field of grid computing, so
that they can understand easily the concept of scheduling and can
contribute in developing more efficient scheduling algorithm. This
will benefit interested researchers to carry out further work in this
thrust area of research.
Abstract: In order to survive in a rapidly changing business environment, Malaysian business firms must improve their own business practices and procedures. This paper describes the impact of Critical Success Factors (CSFs) during the Enterprise Resource Planning (ERP) system implementations using the responses from 151 organizations that completed or are in the process of completing an ERP implementation and identifying the key benefits of ERP implementation in the firm. The importance of these factors was investigated within Malaysian companies using questionnaire survey method. Our results provide advice to management on how best to utilize their limited resources to choose those CSFs that are most likely to have an impact upon the implementation of the ERP system.
Abstract: Narratives are invaluable assets of human lives. Due to
the distinct features of narratives, they are useful for supporting human
reasoning processes. However, many useful narratives become
residuals in organizations or human minds nowadays. Researchers
have contributed effort to investigate and improve narrative generation
processes. This paper attempts to contemplate essential components in
narratives and explore a computational approach to acquire and extract
knowledge to generate narratives. The methodology and significant
benefit for decision support are presented.
Abstract: Enterprise Wide Information Systems (EWIS)
implementation involves the entire business and will require changes
throughout the firm. Because of the scope, complexity and
continuous nature of ERP, the project-based approach to managing
the implementation process resulted in failure rates of between 60%
and 80%. In recent years ERP systems have received much attention.
The organizational relevance and risk of ERP projects make it
important for organizations to focus on ways to make ERP
implementation successful. Once these systems are in place,
however, their performance depends on the identified macro
variables viz. 'Business Process', 'Decision Making' and 'Individual
/ Group working'. The questionnaire was designed and administered.
The responses from 92 organizations were compiled. The
relationship of these variables with EWIS performance is analyzed
using inferential statistical measurements. The study helps to
understand the performance of model presented. The study suggested
in keeping away from the calamities and thereby giving the
necessary competitive edge. Whenever some discrepancy is
identified during the process of performance appraisal care has to be
taken to draft necessary preventive measures. If all these measures
are taken care off then the EWIS performance will definitely deliver
the results.
Abstract: There is a growing body of evidence to support the
proposition of product take back for remanufacturing particularly
within the context of Extended Producer Responsibility (EPR).
Remanufacturing however presents challenges unlike that of
traditional manufacturing environments due to its high levels of
uncertainty which may further distract organizations from
considering its potential benefits. This paper presents a novel
modeling approach for evaluating the uncertainty of part failures
within the remanufacturing process and its impact on economic and
environmental performance measures. This paper presents both the
theoretical modeling approach and an example of its use in
application.
Abstract: Today the social marketing was constituted as a tool
of significant value in what he refers to the promotion of changes of
behaviors, attitudes end practices. With the objective of analyzing the
benefits that the social marketing can bring for the organizations that
use it the research was of the exploratory and descriptive. In the
present study the comparative method was used, through a qualitative
approach, to analyze the activities developed by three institutions:
the Recovery Center Rosa de Saron, the House of Recovery for
addicts and Teen Challenge Institute Children's Cancer of the
Wasteland (ICIA), kindred of pointing out the benefits of the social
marketing in organizations that don-t seek the profit.
Abstract: Preparation and negotiation of innovative and future
projects can be characterized as a strategic-type decision situation,
involving many uncertainties and an unpredictable environment.
We will focus in this paper on the bidding process. It includes cooperative
and strategic decisions.
Our approach for bidding process knowledge capitalization is
aimed at information management in project-oriented organizations,
based on the MUSIC (Management and Use of Co-operative
Information Systems) model.
We will show how to capitalize the company strategic knowledge
and also how to organize the corporate memory. The result of the
adopted approach is improvement of corporate memory quality.
Abstract: E-government projects have potential for greater efficiency and effectiveness of government operations. For this reason, many developing countries governments have invested heavily in this agenda and an increasing number of e-government projects are being implemented. However, there is a lack of clear case material, which describes the potentialities and consequence experienced by organizations trying to manage with this change. The Ministry of State for Administrative Development (MSAD) is the organization responsible for the e-Government program in Egypt since early 2004. This paper presents a case study of the process of admission to public universities and institutions in Egypt which is led by MSAD. Underlining the key benefits resulting from the initiative, explaining the strategies and the development steps used to implement it, and highlighting the main obstacles encountered and how they were overcome will help repeat the experience in other useful e-government projects.
Abstract: Environmental conflicts produced by economic development and natural resources exploitation, are discussed. Main causes of conflicts in developing countries were shown to arise from geographically external investments, inefficiency of the Environmental Impact Assessment (EIA), and the lack of communication between government and Non-Government Organizations (NGOs). Citizen participation can only intervene during late stages of the EIA, which is considered as one of the main shortcomings in satisfying demands of local people.