Abstract: This paper presents a software product quality evaluation model based on the ISO/IEC 25010 quality model. The evaluation characteristics and sub characteristics were identified from the ISO/IEC 25010 quality model. The multidimensional structure of the quality model is based on characteristics such as functional suitability, performance efficiency, compatibility, usability, reliability, security, maintainability, and portability, and associated sub characteristics. Random numbers are generated to establish the decision maker’s importance weights for each sub characteristics. Also, random numbers are generated to establish the decision matrix of the decision maker’s final scores for each software product against each sub characteristics. Thus, objective criteria importance weights and index scores for datasets were obtained from the random numbers. In the proposed model, five different software product quality evaluation datasets under three different weight vectors were applied to multiple criteria decision analysis method, preference analysis for reference ideal solution (PARIS) for comparison, and sensitivity analysis procedure. This study contributes to provide a better understanding of the application of MCDMA methods and ISO/IEC 25010 quality model guidelines in software product quality evaluation process.
Abstract: Owing the fact that optimization of business process
is a crucial requirement to navigate, survive and even thrive in
today-s volatile business environment, this paper presents a
framework for selecting a best-fit optimization package for solving
complex business problems. Complexity level of the problem and/or
using incorrect optimization software can lead to biased solutions of
the optimization problem. Accordingly, the proposed framework
identifies a number of relevant factors (e.g. decision variables,
objective functions, and modeling approach) to be considered during
the evaluation and selection process. Application domain, problem
specifications, and available accredited optimization approaches are
also to be regarded. A recommendation of one or two optimization
software is the output of the framework which is believed to provide
the best results of the underlying problem. In addition to a set of
guidelines and recommendations on how managers can conduct an
effective optimization exercise is discussed.