Abstract: One of the determinants of a firm-s prosperity is the
customers- perceived service quality and satisfaction. While service
quality is wide in scope, and consists of various dimensions, there
may be differences in the relative importance of these dimensions in
affecting customers- overall satisfaction of service quality.
Identifying the relative rank of different dimensions of service quality
is very important in that it can help managers to find out which
service dimensions have a greater effect on customers- overall
satisfaction. Such an insight will consequently lead to more effective
resource allocation which will finally end in higher levels of
customer satisfaction. This issue –despite its criticality- has not
received enough attention so far. Therefore, using a sample of 240
bank customers in Iran, an artificial neural network is developed to
address this gap in the literature. As customers- evaluation of service
quality is a subjective process, artificial neural networks –as a brain
metaphor- may appear to have a potentiality to model such a
complicated process. Proposing a neural network which is able to
predict the customers- overall satisfaction of service quality with a
promising level of accuracy is the first contribution of this study. In
addition, prioritizing the service quality dimensions in affecting
customers- overall satisfaction –by using sensitivity analysis of
neural network- is the second important finding of this paper.
Abstract: In this paper, we propose a new approach to query-by-humming, focusing on MP3 songs database. Since MP3 songs are much more difficult in melody representation than symbolic performance data, we adopt to extract feature descriptors from the vocal sounds part of the songs. Our approach is based on signal filtering, sub-band spectral processing, MDCT coefficients analysis and peak energy detection by ignorance of the background music as much as possible. Finally, we apply dual dynamic programming algorithm for feature similarity matching. Experiments will show us its online performance in precision and efficiency.
Abstract: In this work a surgical simulator is produced which
enables a training otologist to conduct a virtual, real-time prosthetic
insertion. The simulator provides the Ear, Nose and Throat surgeon
with real-time visual and haptic responses during virtual cochlear
implantation into a 3D model of the human Scala Tympani (ST). The
parametric model is derived from measured data as published in the
literature and accounts for human morphological variance, such as
differences in cochlear shape, enabling patient-specific pre- operative
assessment. Haptic modeling techniques use real physical data and
insertion force measurements, to develop a force model which
mimics the physical behavior of an implant as it collides with the ST
walls during an insertion. Output force profiles are acquired from the
insertion studies conducted in the work, to validate the haptic model.
The simulator provides the user with real-time, quantitative insertion
force information and associated electrode position as user inserts the
virtual implant into the ST model. The information provided by this
study may also be of use to implant manufacturers for design
enhancements as well as for training specialists in optimal force
administration, using the simulator. The paper reports on the methods
for anatomical modeling and haptic algorithm development, with
focus on simulator design, development, optimization and validation.
The techniques may be transferrable to other medical applications
that involve prosthetic device insertions where user vision is
obstructed.
Abstract: This paper presents a unified approach based graph
theory and system theory postulates for the modeling and analysis
of Simple open cycle Gas turbine system. In the present paper, the
simple open cycle gas turbine system has been modeled up to its subsystem
level and system variables have been identified to develop the
process subgraphs. The theorems and algorithms of the graph theory
have been used to represent behavioural properties of the system like
rate of heat and work transfers rates, pressure drops and temperature
drops in the involved processes of the system. The processes have
been represented as edges of the process subgraphs and their limits
as the vertices of the process subgraphs. The system across variables
and through variables has been used to develop terminal equations of
the process subgraphs of the system. The set of equations developed
for vertices and edges of network graph are used to solve the system
for its process variables.
Abstract: In this paper, a new technique for fast painting with
different colors is presented. The idea of painting relies on applying
masks with different colors to the background. Fast painting is
achieved by applying these masks in the frequency domain instead of
spatial (time) domain. New colors can be generated automatically as a
result from the cross correlation operation. This idea was applied
successfully for faster specific data (face, object, pattern, and code)
detection using neural algorithms. Here, instead of performing cross
correlation between the input input data (e.g., image, or a stream of
sequential data) and the weights of neural networks, the cross
correlation is performed between the colored masks and the
background. Furthermore, this approach is developed to reduce the
computation steps required by the painting operation. The principle of
divide and conquer strategy is applied through background
decomposition. Each background is divided into small in size subbackgrounds
and then each sub-background is processed separately by
using a single faster painting algorithm. Moreover, the fastest painting
is achieved by using parallel processing techniques to paint the
resulting sub-backgrounds using the same number of faster painting
algorithms. In contrast to using only faster painting algorithm, the
speed up ratio is increased with the size of the background when using
faster painting algorithm and background decomposition. Simulation
results show that painting in the frequency domain is faster than that in
the spatial domain.
Abstract: Actual load, material characteristics and other
quantities often differ from the design values. This can cause worse
function, shorter life or failure of a civil engineering structure, a
machine, vehicle or another appliance. The paper shows main causes
of the uncertainties and deviations and presents a systematic
approach and efficient tools for their elimination or mitigation of
consequences. Emphasis is put on the design stage, which is most
important for reliability ensuring. Principles of robust design and
important tools are explained, including FMEA, sensitivity analysis
and probabilistic simulation methods. The lifetime prediction of
long-life objects can be improved by long-term monitoring of the
load response and damage accumulation in operation. The condition
evaluation of engineering structures, such as bridges, is often based
on visual inspection and verbal description. Here, methods based on
fuzzy logic can reduce the subjective influences.
Abstract: A finite element analysis (FEA) computer software HyperWorks is utilized in re-designing an automotive component to reduce its mass. Reduction of components mass contributes towards environmental sustainability by saving world-s valuable metal resources and by reducing carbon emission through improved overall vehicle fuel efficiency. A shape optimization analysis was performed on a rear spindle component. Pre-processing and solving procedures were performed using HyperMesh and RADIOSS respectively. Shape variables were defined using HyperMorph. Then optimization solver OptiStruct was utilized with fatigue life set as a design constraint. Since Stress-Number of Cycle (S-N) theory deals with uni-axial stress, the Signed von Misses stress on the component was used for looking up damage on S-N curve, and Gerber criterion for mean stress corrections. The optimization analysis resulted in mass reduction of 24% of the original mass. The study proved that the adopted approach has high potential use for environmental sustainability.
Abstract: This paper introduced the status quo of laws and
regulations of sustainable construction in China and investigated the
existing problems of current laws and regulations through
person-interviews in Beijing, Shanghai, Chongqing and Shenzhen in
China. The problems include incomplete legal system, lack of
guidance of higher-level laws, backward in some laws and regulations,
unclear legal liability and poor law enforcement. Aimed at these
problems, this paper also put forward some improvement approaches,
such as filling the legal gap, revising laws and regulations, establishing
incentive system and keeping pace with level of development.
Abstract: In this paper we present a generic approach for the problem of the blind estimation of the parameters of linear and convolutional error correcting codes. In a non-cooperative context, an adversary has only access to the noised transmission he has intercepted. The intercepter has no knowledge about the parameters used by the legal users. So, before having acess to the information he has first to blindly estimate the parameters of the error correcting code of the communication. The presented approach has the main advantage that the problem of reconstruction of such codes can be expressed in a very simple way. This allows us to evaluate theorical bounds on the complexity of the reconstruction process but also bounds on the estimation rate. We show that some classical reconstruction techniques are optimal and also explain why some of them have theorical complexities greater than these experimentally observed.
Abstract: In this paper, we study the stability of a fractional order delayed predator-prey model. By using the Laplace transform, we introduce a characteristic equation for the above system. It is shown that if all roots of the characteristic equation have negative parts, then the equilibrium of the above fractional order predator-prey system is Lyapunov globally asymptotical stable. An example is given to show the effectiveness of the approach presented in this paper.
Abstract: The development of competences and practical
capacities of students is getting an important incidence into the
guidelines of the European Higher Education Area (EHEA). The
methodology applied in this work is based on the education through
directed resolution of practical cases. All cases are related to
professional tasks that the students will have to develop in their
future career. The method is intended to form the necessary
competences of students of the Marine Engineering and Maritime
Transport Degree in the matter of “Physics".
The experience was applied in the course of 2011/2012. Students
were grouped, and a practical task was assigned to them, that should
be developed and solved within the team. The aim was to realize
students learning by three ways: their own knowledge, the
contribution of their teammates and the teacher's direction. The
results of the evaluation were compared with those obtained
previously by the traditional teaching method.
Abstract: In this paper we present an efficient system for
independent speaker speech recognition based on neural network
approach. The proposed architecture comprises two phases: a
preprocessing phase which consists in segmental normalization and
features extraction and a classification phase which uses neural
networks based on nonparametric density estimation namely the
general regression neural network (GRNN). The relative
performances of the proposed model are compared to the similar
recognition systems based on the Multilayer Perceptron (MLP), the
Recurrent Neural Network (RNN) and the well known Discrete
Hidden Markov Model (HMM-VQ) that we have achieved also.
Experimental results obtained with Arabic digits have shown that the
use of nonparametric density estimation with an appropriate
smoothing factor (spread) improves the generalization power of the
neural network. The word error rate (WER) is reduced significantly
over the baseline HMM method. GRNN computation is a successful
alternative to the other neural network and DHMM.
Abstract: In this paper, the experimental design of using the
Taguchi method is employed to optimize the processing parameters in
the plasma arc surface hardening process. The processing parameters
evaluated are arc current, scanning velocity and carbon content of
steel. In addition, other significant effects such as the relation between
processing parameters are also investigated. An orthogonal array,
signal-to-noise (S/N) ratio and analysis of variance (ANOVA) are
employed to investigate the effects of these processing parameters.
Through this study, not only the hardened depth increased and surface
roughness improved, but also the parameters that significantly affect
the hardening performance are identified. Experimental results are
provided to verify the effectiveness of this approach.
Abstract: This paper deals with efficient quadrature formulas involving functions that are observed only at fixed sampling points. The approach that we develop is derived from efficient continuous quadrature formulas, such as Gauss-Legendre or Clenshaw-Curtis quadrature. We select nodes at sampling positions that are as close as possible to those of the associated classical quadrature and we update quadrature weights accordingly. We supply the theoretical quadrature error formula for this new approach. We show on examples the potential gain of this approach.
Abstract: The existence of maximal durations drastically modifies the performance evaluation in Discrete Event Systems (DES). The same particularity may be found on systems where the associated constraints do not concern the time. For example weight measures, in chemical industry, are used in order to control the quantity of consumed raw materials. This parameter also takes a fundamental part in the product quality as the correct transformation process is based upon a given percentage of each essence. Weight regulation therefore increases the global productivity of the system by decreasing the quantity of rejected products. In this paper we present an approach based on mixing different characteristics theories, the fuzzy system and Petri net system to describe the behaviour. An industriel application on a tobacco manufacturing plant, where the critical parameter is the weight is presented as an illustration.
Abstract: In this paper we propose a novel approach for
searching eCommerce products using a mobile phone, illustrated by a
prototype eCoMobile. This approach aims to globalize the mobile
search by integrating the concept of user multilinguism into it. To
show that, we particularly deal with English and Arabic languages.
Indeed the mobile user can formulate his query on a commercial
product in either language (English/Arabic). The description of his
information need on commercial products relies on the ontology that
represents the conceptualization of the product catalogue knowledge
domain defined in both English and Arabic languages. A query
expressed on a mobile device client defines the concept that
corresponds to the name of the product followed by a set of pairs
(property, value) specifying the characteristics of the product. Once a
query is submitted it is then communicated to the server side which
analyses it and in its turn performs an http request to an eCommerce
application server (like Amazon). This latter responds by returning
an XML file representing a set of elements where each element
defines an item of the searched product with its specific
characteristics. The XML file is analyzed on the server side and then
items are displayed on the mobile device client along with its
relevant characteristics in the chosen language.
Abstract: Fast delay estimation methods, as opposed to
simulation techniques, are needed for incremental performance
driven layout synthesis. On-chip inductive effects are becoming
predominant in deep submicron interconnects due to increasing clock
speed and circuit complexity. Inductance causes noise in signal
waveforms, which can adversely affect the performance of the circuit
and signal integrity. Several approaches have been put forward which
consider the inductance for on-chip interconnect modelling. But for
even much higher frequency, of the order of few GHz, the shunt
dielectric lossy component has become comparable to that of other
electrical parameters for high speed VLSI design. In order to cope up
with this effect, on-chip interconnect has to be modelled as
distributed RLCG line. Elmore delay based methods, although
efficient, cannot accurately estimate the delay for RLCG interconnect
line. In this paper, an accurate analytical delay model has been
derived, based on first and second moments of RLCG
interconnection lines. The proposed model considers both the effect
of inductance and conductance matrices. We have performed the
simulation in 0.18μm technology node and an error of as low as less
as 5% has been achieved with the proposed model when compared to
SPICE. The importance of the conductance matrices in interconnect
modelling has also been discussed and it is shown that if G is
neglected for interconnect line modelling, then it will result an delay
error of as high as 6% when compared to SPICE.
Abstract: The NGN (Next Generation Network), which can
provide advanced multimedia services over an all-IP based network, has been the subject of much attention for years. While there have
been tremendous efforts to develop its architecture and protocols, especially for IMS, which is a key technology of the NGN, it is far
from being widely deployed. However, efforts to create an advanced
signaling infrastructure realizing many requirements have resulted in a
large number of functional components and interactions between those
components. Thus, the carriers are trying to explore effective ways to
deploy IMS while offering value-added services. As one such
approach, we have proposed a self-organizing IMS. A self-organizing
IMS enables IMS functional components and corresponding physical
nodes to adapt dynamically and automatically based on situation such
as network load and available system resources while continuing IMS
operation. To realize this, service continuity for users is an important
requirement when a reconfiguration occurs during operation. In this
paper, we propose a mechanism that will provide service continuity to
users and focus on the implementation and describe performance
evaluation in terms of number of control signaling and processing time
during reconfiguration
Abstract: The complexity of teaching English in higher
institutions by non-native speakers within a second/foreign language
setting has created continuous discussions and research about
teaching approaches and teaching practises, professional identities
and challenges. In addition, there is a growing awareness that
teaching English within discipline-specific contexts adds up to the
existing complexity. This awareness leads to reassessments,
discussions and suggestions on course design and content and
teaching approaches and techniques. In meeting expectations
teaching at a university specified in a particular discipline such as
engineering, English language educators are not only required to
teach students to be able to communicate in English effectively but
also to teach soft skills such as problem solving skills. This paper is
part of a research conducted to investigate how English language
educators negotiate with the complexities of teaching problem
solving skills through English language teaching at a technical
university. This paper reports the way an English language educator
identified himself and the way he approached his teaching in this
institutional context.
Abstract: This paper proposes an innovative approach for the Connection Admission Control (CAC) problem. Starting from an abstract network modelling, the CAC problem is formulated in a technology independent fashion allowing the proposed concepts to be applied to any wireless and wired domain. The proposed CAC is decoupled from the other Resource Management procedures, but cooperates with them in order to guarantee the desired QoS requirements. Moreover, it is based on suitable performance measurements which, by using proper predictors, allow to forecast the domain dynamics in the next future. Finally, the proposed CAC control scheme is based on a feedback loop aiming at maximizing a suitable performance index accounting for the domain throughput, whilst respecting a set of constraints accounting for the QoS requirements.