Abstract: WikID is a wiki for industrial design engineers. An
important aspect for the viability of a wiki is the loyalty of the user
community to share their information and knowledge by adding this
knowledge to the wiki. For the initiators of a wiki it is therefore
important to use every aspect to stimulate the user community to
actively participate. In this study the focus is on the styling of the
website. The central question is: How could the WikID website be
visually designed to achieve a user experience which will incite the
user to actively participate in the WikID community? After a
literature study on the influencing factors of a website, a new
interface has been designed by applying the rules found, in order to
expand this website-s active user community. An online
questionnaire regarding the old or the new website gave insights in
the opinions of users. As expected, the new website was rated more
positively than the old website. However, the differences are limited.
Abstract: Industrial design engineering is an information and
knowledge intensive job. Although Wikipedia offers a lot of this
information, design engineers are better served with a wiki tailored to
their job, offering information in a compact manner and functioning
as a design tool. For that reason WikID has been developed.
However for the viability of a wiki, an active user community is
essential. The main subject of this paper is a study to the influence of
the communication and the contents of WikID on the user-s
willingness to contribute.
At first the theory about a website-s first impression, general
usability guidelines and user motivation in an online community is
studied. Using this theory, the aspects of the current site are analyzed
on their suitability. These results have been verified with a
questionnaire amongst 66 industrial design engineers (or students
industrial design engineering).
The main conclusion is that design engineers are enchanted with
the existence of WikID and its knowledge structure (taxonomy) but
this structure has not become clear without any guidance. In other
words, the knowledge structure is very helpful for inspiring and
guiding design engineers through their tailored knowledge domain in
WikID but this taxonomy has to be better communicated on the main
page. Thereby the main page needs to be fitted more to the target
group preferences.