Abstract: With the development of the Internet, E-commerce is
growing at an exponential rate, and lots of online stores are built up to
sell their goods online. A major factor influencing the successful
adoption of E-commerce is consumer-s trust. For new or unknown
Internet business, consumers- lack of trust has been cited as a major
barrier to its proliferation. As web sites provide key interface for
consumer use of E-Commerce, we investigate the design of web site to
build trust in E-Commerce from a design science approach. A
conceptual model is proposed in this paper to describe the ontology of
online transaction and human-computer interaction. Based on this
conceptual model, we provide a personalized webpage design
approach using Bayesian networks learning method. Experimental
evaluation are designed to show the effectiveness of web
personalization in improving consumer-s trust in new or unknown
online store.
Abstract: CIM is the standard formalism for modeling management
information developed by the Distributed Management Task
Force (DMTF) in the context of its WBEM proposal, designed to
provide a conceptual view of the managed environment. In this
paper, we propose the inclusion of formal knowledge representation
techniques, based on Description Logics (DLs) and the Web Ontology
Language (OWL), in CIM-based conceptual modeling, and then we
examine the benefits of such a decision. The proposal is specified
as a CIM metamodel level mapping to a highly expressive subset
of DLs capable of capturing all the semantics of the models. The
paper shows how the proposed mapping provides CIM diagrams with
precise semantics and can be used for automatic reasoning about the
management information models, as a design aid, by means of newgeneration
CASE tools, thanks to the use of state-of-the-art automatic
reasoning systems that support the proposed logic and use algorithms
that are sound and complete with respect to the semantics. Such a
CASE tool framework has been developed by the authors and its
architecture is also introduced. The proposed formalization is not
only useful at design time, but also at run time through the use of
rational autonomous agents, in response to a need recently recognized
by the DMTF.
Abstract: In order to reduce cost, increase quality, and for
timely supplying production systems has considerably taken the
advantages of supply chain management and these advantages are
also competitive. Selection of appropriate supplier has an important
role in improvement and efficiency of systems.
The models of supplier selection which have already been used by
researchers have considered selection one or more suppliers from
potential suppliers but in this paper selecting one supplier as partner
from one supplier that have minimum one period supplying to buyer
is considered.
This paper presents a conceptual model for partner selection and
application of Degree of Adoptive (DOA) model for final selection.
The attributes weight in this model is prepared through AHP
model. After making the descriptive model, determining the
attributes and measuring the parameters of the adaptive is examined
in an auto industry of Iran(Zagross Khodro co.) and results are
presented.
Abstract: This study proposes a conceptual model and
empirically tests the relationships between customers and librarians
(i.e. tangibles, responsiveness, assurance, reliability and empathy)
with a dependent variable (customer satisfaction) regarding library
services. The SERVQUAL instrument was administered to 100
respondents which comprises of staff and students at a public higher
learning institution in the Federal Territory of Labuan, Malaysia.
They were public university library users. Results revealed that all
service quality dimensions tested were significant and influenced
customer satisfaction of visitors to a public university library.
Assurance is the most important factor that influences customer
satisfaction with the services rendered by the librarian. It is
imperative for the library management to take note that the top five
service attributes that gained greatest attention from library visitors-
perspective includes employee willingness to help customers,
availability of customer representatives online for response to
queries, library staff actively and promptly provide services, signs in
the building are clear and library staff are friendly and courteous.
This study provides valuable results concerning the determinants of
the service quality and customer satisfaction of public university
library services from the users' perspective.
Abstract: A heuristic conceptual model for to develop the
Reliability Centered Maintenance (RCM), especially in preventive
strategy, has been explored during this paper. In most real cases
which complicity of system obligates high degree of reliability, this
model proposes a more appropriate reliability function between life
time distribution based and another which is based on relevant
Extreme Value (EV) distribution. A statistical and mathematical
approach is used to estimate and verify these two distribution
functions. Then best one is chosen just among them, whichever is
more reliable. A numeric Industrial case study will be reviewed to
represent the concepts of this paper, more clearly.
Abstract: Information sharing and exchange, rather than
information processing, is what characterizes information
technology in the 21st century. Ontologies, as shared common
understanding, gain increasing attention, as they appear as the
most promising solution to enable information sharing both at
a semantic level and in a machine-processable way. Domain
Ontology-based modeling has been exploited to provide
shareability and information exchange among diversified,
heterogeneous applications of enterprises.
Contextual ontologies are “an explicit specification of
contextual conceptualization". That is: ontology is
characterized by concepts that have multiple representations
and they may exist in several contexts. Hence, contextual
ontologies are a set of concepts and relationships, which are
seen from different perspectives. Contextualization is to allow
for ontologies to be partitioned according to their contexts.
The need for contextual ontologies in enterprise modeling
has become crucial due to the nature of today's competitive
market. Information resources in enterprise is distributed and
diversified and is in need to be shared and communicated
locally through the intranet and globally though the internet.
This paper discusses the roles that ontologies play in an
enterprise modeling, and how ontologies assist in building a
conceptual model in order to provide communicative and
interoperable information systems. The issue of enterprise
modeling based on contextual domain ontology is also
investigated, and a framework is proposed for an enterprise
model that consists of various applications.
Abstract: Minimally invasive surgery (MIS) is now being widely used as a preferred choice for various types of operations. The need to detect various tactile properties, justifies the key role of tactile sensing that is currently missing in MIS. In this regard, Laparoscopy is one of the methods of minimally invasive surgery that can be used in kidney stone removal surgeries. At this moment, determination of the exact location of stone during laparoscopy is one of the limitations of this method that no scientific solution has been found for so far. Artificial tactile sensing is a new method for obtaining the characteristics of a hard object embedded in a soft tissue. Artificial palpation is an important application of artificial tactile sensing that can be used in different types of surgeries. In this study, a new method for determining the exact location of stone during laparoscopy is presented. In the present study, the effects of stone existence on the surface of kidney were investigated using conceptual 3D model of kidney containing a simulated stone. Having imitated palpation and modeled it conceptually, indications of stone existence that appear on the surface of kidney were determined. A number of different cases were created and solved by the software and using stress distribution contours and stress graphs, it is illustrated that the created stress patterns on the surface of kidney show not only the existence of stone inside, but also its exact location. So three-dimensional analysis leads to a novel method of predicting the exact location of stone and can be directly applied to the incorporation of tactile sensing in artificial palpation, helping surgeons in non-invasive procedures.
Abstract: As the gradual increase of the enterprise scale, the
firms may possess many manufacturing plants located in different
places geographically. This change will result in the multi-site
production planning problems under the environment of multiple
plants or production resources. Our research proposes the structural
framework to analyze the multi-site planning problems. The analytical
framework is composed of six elements: multi-site conceptual model,
product structure (bill of manufacturing), production strategy,
manufacturing capability and characteristics, production planning
constraints, and key performance indicators. As well as the discussion
of these six ingredients, we also review related literatures in this paper
to match our analytical framework. Finally we take a real-world
practical example of a TFT-LCD manufacturer in Taiwan to explain
our proposed analytical framework for the multi-site production
planning problems.