Abstract: This contribution is focused on the methodology for
identifying levels of quality and improving quality through new
logistics model in railway transport. It is oriented on the application
of dynamic quality models, which represent an innovative method of
evaluation quality services. Through this conception, time factor,
expected, and perceived quality in each moment of the transportation
process within logistics chain can be taken into account. Various
models describe the improvement of the quality which emphases the
time factor throughout the whole transportation logistics chain.
Quality of services in railway transport can be determined by the
existing level of service quality, by detecting the causes of
dissatisfaction employees but also customers, to uncover strengths
and weaknesses. This new logistics model is able to recognize critical
processes in logistic chain. It includes service quality rating that must
respect its specific properties, which are unrepeatability,
impalpability, their use right at the time they are provided and
particularly changeability, which is significant factor in the
conditions of rail transport as well. These peculiarities influence the
quality of service regarding the constantly increasing requirements
and that result in new ways of finding progressive attitudes towards
the service quality rating.
Abstract: Public participation in recycling domestic waste is still
very low in Malaysia. Only 10.5% of solid waste was recycled up to
now which is far below than of in developed countries. Therefore,
understanding public motivations towards recycling domestic waste
are important to improve current recycling rate. Thus, this study
attempts to identify what are the possible motivations and hindrances
for the public to recycle. Open-ended questions format were
administered to 484 people in Kota Kinabalu, Sabah, Malaysia. Two
specific questions we asked to explore their general determinants and
barriers in practicing recycling: “What motivates you to recycle?”
and “What are the barriers you encountered in doing recycling
activities?” Thematic was conducted on the open-ended questions in
which themes were created with the raw comments. It was found that
the underlying recycling motivations are (i) awareness’ towards the
environment; (ii) benefits to the society and individual; and (iii)
social influence. Non participations are influence by (i) attitudes; (ii)
commitment; (iii) facilities; (iv) knowledge; (v) inconvenience; and
(vi) enforcement.
Abstract: With the increasing population and intensive land use,
huge traffic demand is generating worldwide both in developing and
developed countries. As a developing country, Bangladesh is also
facing the same problem in recent years by producing huge numbers
of daily trips. As a matter of fact, extensive traffic demand is
increasing day by day. Also, transport system in Dhaka is
heterogeneous, reflecting the heterogeneity in the socio-economic
and land use patterns. Trips produced here are for different purposes
such as work, business, educational etc. Due to the significant
concentration of educational institutions a large share of the trips are
generated by educational purpose. And one of the major percentages
of educational trips is produced by university going students and
most of them are travelled by car, bus, train, taxi, rickshaw etc. The
aim of the study was to find out the university students’ perception on
public transit ridership. A survey was conducted among 330 students
from eight different universities. It was found out that 26% of the
trips produced by university going students are travelled by public
bus service and only 5% are by train. Percentage of car share is 16%
and 12% of the trips are travelled by private taxi. It has been
observed from the study, students those who prefer bus instead of
other options, 42 percent of their family resides outside Dhaka. And
those who prefer walking, of them, over 40 percent students’ family
reside outside of Dhaka and of them over 85 percent students have a
tendency to live in a mess. On the contrary, students travelling by car
represents, most of their family reside in Dhaka. The study also
revealed that the most important reason that restricts students not to
use public transit is poor service. Negative attitudes such as
discomfort, uneasiness in using public transit also reduces the usage
of public transit. The poor waiting area is another major cause of not
using public transit. Insufficient security also plays a significant role
in not using public transit. On the contrary, the fare is not a problem
for students those who use public transit as a mode of transportation.
Students also think stations are not far away from their home or
institution and they do not need to wait long for the buses or trains. It
was also found accessibility to public transit is moderate.
Abstract: Health workforce is a fundamental component of
health system and plays a significant role in delivering effective
health care services. However, there is a crucial shortage of skilled
personnel which make them prone to work in stressful conditions. In
spite of excessively high workload and burnout among the staff, little
attention is given to their job satisfaction level which has serious
implications on the productivity and effective performance of staff to
achieve organizational goals. Therefore, this study aims to explore
the job satisfaction of midwives working in the labor ward of the
Lady Dufferin Hospital, Karachi. A cross-sectional survey was
conducted. The short version of Minnesota Job Satisfaction
Questionnaire was administered on a convenient sample group of 22
midwives to gather information on their job satisfaction. The results
demonstrated that midwives were overall satisfied with their job. The
level of job satisfaction was however found different in various
positions within midwifery cadre. The head of midwives was highly
satisfied as compared to midwifery staff who works under the
supervision of head. The level of satisfaction of team leaders fall
between the head and staff of midwifery. Similar trends were
observed for both intrinsic and extrinsic job satisfaction. Such
evidences on these issues are essential and useful as it helps explore
the attitudes of individuals towards work which has direct
implications on access to quality care services. Strategic interventions
are required at organizational level to provide motivators and
satisfiers to health workers for their work related satisfaction and
enhanced motivation.
Abstract: Social Avoidance is one of the most important
problems that face a good number of disabled students. It results from
the negative attitudes of non-disabled students, teachers and others.
Some of the past research has shown that non-disabled individuals
hold negative attitudes toward persons with disabilities. The present
study aims to alleviate Social Avoidance by applying the Cognitive
Behavioral Intervention. 24 Blind students aged 19–24 (university students) were randomly
chosen we compared an experimental group (consisted of 12
students) who went through the intervention program, with a control
group (12 students also) who did not go through such intervention.
We used the Social Avoidance and Distress Scale (SADS) to assess
social anxiety and distress behavior. The author used many
techniques of cognitive behavioral intervention such as modeling,
cognitive restructuring, extension, contingency contracts, selfmonitoring,
assertiveness training, role play, encouragement and
others. Statistically, T-test was employed to test the research
hypothesis. Result showed that there is a significance difference between the
experimental group and the control group after the intervention and
also at the follow up stages of the Social Avoidance and Distress
Scale. Also for the experimental group, there is a significance
difference before the intervention and the follow up stages for the
scale. Results showed that, there is a decrease in social avoidance.
Accordingly, cognitive behavioral intervention program was
successful in decreasing social avoidance for blind students.
Abstract: The Gezi Park protests of 2013 have significantly changed the Turkish agenda and its effects have been felt historically. The protests, which rapidly spread throughout the country, were triggered by the proposal to recreate the Ottoman Army Barracks to function as a shopping mall on Gezi Park located in Istanbul’s Taksim neighbourhood despite the oppositions of several NGOs and when trees were cut in the park for this purpose. Once the news that the construction vehicles entered the park on May 27 spread on social media, activists moved into the park to stop the demolition, against whom the police used disproportioned force. With this police intervention and the then prime-minister Tayyip Erdoğan's insistent statements about the construction plans, the protests turned into anti- government demonstrations, which then spread to the rest of the country, mainly in big cities like Ankara and Izmir. According to the Ministry of Internal Affairs’ June 23rd reports, 2.5 million people joined the demonstrations in 79 provinces, that is all of them, except for the provinces of Bayburt and Bingöl, while even more people shared their opinions via social networks. As a result of these events, 8 civilians and 2 security personnel lost their lives, namely police chief Mustafa Sarı, police officer Ahmet Küçükdağ, citizens Mehmet Ayvalıtaş, Abdullah Cömert, Ethem Sarısülük, Ali İsmail Korkmaz, Ahmet Atakan, Berkin Elvan, Burak Can Karamanoğlu, Mehmet İstif, and Elif Çermik, and 8163 more were injured. Besides being a turning point in Turkish history, the Gezi Park protests also had broad repercussions in both in Turkish and in global media, which focused on Turkey throughout the events. Our study conducts content analysis of three Turkish reporting newspapers with varying ideological standpoints, Hürriyet, Cumhuriyet ve Yeni Şafak, in order to reveal their basic approach to news casting in context of the Gezi Park protests. Headlines, news segments, and news content relating to the Gezi protests were treated and analysed for this purpose. The aim of this study is to understand the social effects of the Gezi Park protests through media samples with varying political attitudes towards news casting.
Abstract: Leishmaniasis is the collective name for a number of
diseases caused by protozoan flagellates of the genus Leishmania,
which is transmitted by Phlebotomine sandfly, the disease has diverse
clinical manifestations and found in many areas of the world,
particularly in Africa, Latin America, South and Central Asia, the
Mediterranean basin and the Middle East. This study was done to
assess primary health care physicians’ knowledge (PHP) and attitude
about leishmaniasis and to assess awareness of local inhabitants
about the disease and its vector in four areas in west Alexandria,
Egypt. It is a cross sectional survey that was conducted in four PHC
units in west Alexandria. All physicians currently working in these
units during the study period were invited to participate in the study;
only 20 PHP completed the questionnaire. 60 local inhabitants were
selected randomly from the four areas of the study, 15 from each
area; Data was collected through two different specially designed
questionnaires. Results showed that 11 (55%) percent of the
physicians had satisfactory knowledge; they answered more than 9
(60%) questions out of a total 14 questions about leishmaniasis and
sandfly. On the other hand when attitude of the primary health care
physicians about leishmaniasis was measured, results showed that 17
(85%) had good attitude and 3 (15%) had poor attitude. The second
questionnaire showed that the awareness of local inhabitants about
leishmaniasis and sandfly as a vector of the disease is poor and needs
to be corrected. (90%) of the interviewed inhabitants had not heard
about leishmaniasis, Only 3 (5%) of them said they know sandfly and
its role in transmission of leishmaniasis. Thus we conclude that
knowledge and attitudes of physicians are acceptable. However, there
is, room for improvement and could be done through formal training
courses and distribution of guidelines. In addition to raising the
awareness of primary health care physicians about the importance of
early detection and notification of cases of leishmaniasis, health
education for raising awareness of the public regarding the vector and
the disease is necessary because related studies have demonstrated
that for inhabitants to take enough protective measures against the
vector, they should perceive that it is responsible for causing a
disease.
Abstract: The research aims to study the association between
job satisfaction, motivation and the five factors of organizational
citizenship behavior (i.e. Altruism, Conscientiousness,
Sportsmanship, Courtesy and Civic virtue) among Public Sector
Employees in Pakistan. In this research Structure Equation Modeling
with confirmatory factor analysis was used to test the relationship
between two independent and five dependent variables. Data was
collected through questionnaire survey from 152 Public Servants
Working in Gujrat District-Pakistan in different capacities. Stratified
Random Sampling Technique was used to conduct this survey. The
results of the study indicate that five factors of OCB have positive
significant relation with both motivation and job satisfaction except
the relationship of Civic Virtue with Motivation. The research
findings implicate that factors other than motivation and job
satisfaction may also affect OCB. Likewise, all the five factors of
OCB may not be present in all populations. Thus, Managers must
concentrate on increasing motivation and job satisfaction to increase
OCB. Furthermore, the present research gives a direction to future
researchers to use more independent variables (e.g. Culture,
leadership, workplace environment, various job attitudes, types of
motivation, etc.) on different types of populations with larger sample
size in order to find the reasons behind insignificant relationship of
civic virtue with Motivation in the research in hand and to generalize
the tested model.
Abstract: The main objective of MEAL is to develop a
pedagogical tool aimed to help teachers and nutritionists (students
and professionals) to acquire, train, promote and deliver to children
basic nutritional education and healthy eating behaviours
competencies. MEAL is focused on eating behaviours and not only in
nutritional literacy, and will use new technologies like Information
and Communication Technologies (ICTs) and serious games (SG)
platforms to consolidate the nutritional competences and habits.
Abstract: Nowadays, several research studies point up that an
active lifestyle is essential for physical and mental health benefits.
Mobile phones have greatly influenced people’s habits and attitudes
also in the way they exercise. Our research work is mainly focused on
investigating how to exploit mobile technologies to favour people’s
exertion experience. To this end, we developed an exertion framework
users can exploit through a real world mobile application, called
EverywhereSport Run (EWRun), designed to act as a virtual personal
trainer to support runners during their trainings. In this work, inspired
by both previous findings in the field of interaction design for people
with visual impairments, feedback gathered from real users of our
framework, and positive results obtained from two experimentations,
we present some new interaction facilities we designed to enhance
the interaction experience during a training. The positive obtained
results helped us to derive some interaction design recommendations
we believe will be a valid support for designers of future mobile
systems conceived to be used in circumstances where there are limited
possibilities of interaction.
Abstract: In this paper, an experiment was conducted to assess
the impact of online deliberation on citizens’ attitudes. Specifically,
this research compared pre and post deliberation opinions of
participants who deliberated online via an asynchronous platform
regarding the issue of political opinion polls. Results indicate that
online deliberation had a positive effect on citizens’ attitudes since it
was found that following deliberation participants changed their
views regarding public opinion polls. Specifically, online deliberation
improved discussants perceptions regarding the reliability of polls,
while suppressing their negative views about the misuse of polls by
media, polling organizations and politicians.
Abstract: The main purpose of this study was to figure out
employees’ attitudes toward the new performance appraisal program
and to examine whether three different types of appraisal processes
differentially affected job satisfaction and employee engagement. The
second purpose of this study was to investigate the relationship
between performance appraisal reform, job satisfaction, and employee
engagement. A large polyester and textile corporation had 2046
non-operational employees in February 2014. The valid participants
were 1474 (72.04%) in this study. Data analysis included descriptive
statistics, one-way ANOVA, one-way MANOVA, Pearson correlation,
Content Validity Index, the exploratory factor analysis, and reliability
analysis. The general results showed that employees who received the
new performance appraisal program evaluated the program more
positively and showed more job satisfaction than those who did not. In
particular, the implementation effects of this new performance
appraisal program were most highly rated by employees who used the
KPI to rate their job performance. Moreover, employees’ attitudes
toward the new performance appraisal program were positively related
to their job satisfaction and employee engagement. Lastly, most
employees regarded themselves as engaged workers. To sum up, the
HR department of this company has made an effective contribution to
performance appraisal reforms.
Abstract: Many factors influence the educational outcome of
students. Some of these have been studied by researchers with many
emphasizing the role of students, schools, governments, peer groups
and so on. More often than not, some of these factors influencing the
academic achievement of the students have been traced back to
parents and family; being the primary platform on which learning not
only begins but is nurtured, encouraged and developed which later
transforms to the performance of the students. This study not only
explores parental and related factors that predict academic
achievement through the review of relevant literatures but also,
investigates the influence of parental background on the academic
achievement of senior secondary school students in Ibadan North
Local Government Area of Oyo State, Nigeria. As one of the criteria
of the quality of education, students’ academic achievement was
investigated because it is most often cited as an indicator of school
effectiveness by school authorities and educationists. The data
collection was done through interviews and use of well-structured
questionnaires administered to one hundred students (100) within the
target local government. This was statistically analysed and the result
showed that parents’ attitudes towards their children’s education had
significant effect(s) on students’ self-reporting of academic
achievement. However, such factors as parental education and socioeconomic
background had no significant relationship with the
students’ self-reporting of academic achievement.
Abstract: Indonesian higher education has experienced
significant changes over the last decade. In 1999, the government
published an overall strategy for decentralisation and enhancement of
local autonomy in many sectors, including (higher) education.
Indonesian higher education reforms have forced universities to
restructure their internal university governance to become more
entrepreneurial. These new types of internal university governance
are likely to affect the institutions’ leadership and management. This
paper discusses the approach and findings of a study on the
managerial leadership styles of deans in Indonesian universities. The
study aims to get a better understanding of styles exhibited by deans
manifested in their behaviours. Using the theories of reasoned action
and planned behaviour, in combination with the competing values
framework, a large-scale survey was conducted to gather information
on the deans’ behaviours, attitudes, subjective norms, and perceived
behavioural control. Based on the responses of a sample of 218
deans, the study identifies a number of leadership styles: the Master,
the Competitive Consultant, the Consensual Goal-Setter, the Focused
Team Captain, and the Informed Trust-Builder style. The study
demonstrates that attitudes are the primary determinant of the styles
that were found. Perceived behavioural control is a factor that
explains some managerial leadership styles. By understanding the
attitudes of deans in Indonesian universities, and their leadership
styles, universities can strengthen their management and governance,
and thus improve their effectiveness.
Abstract: The explosion of the World Wide Web and the
electronic trend of university teaching have transformed the learning
style to become more learner-centered, which has popularized the
digital delivery of mediated lectures as an alternative or an adjunct to
traditional lectures. Despite its potential and popularity, virtual
lectures have not been adopted yet in Jordanian universities. This
research aimed to fill this gap by studying the factors that influence
students’ willingness to accept virtual lectures in one Jordanian
University. A quantitative approach was followed, by obtaining 216
survey responses and statistically applying the UTAUT model with
some modifications. Results revealed that performance expectancy,
effort expectancy, social influences, and self-efficacy could
significantly influence students’ attitudes towards virtual lectures.
Additionally, Facilitating conditions and attitudes towards virtual
lectures were found with significant influence on students’ intention
to take virtual lectures. Research implications and future work were
specified afterwards.
Abstract: There has been a significant decline in active travel
and a massive increase in the use of car dependent travel in many
countries during the past two decades. Evidential risks for people’s
physical and mental health problems are correlated with this
increased use of motorized travel. These health related problems
range from overweight and obesity to increased air pollution. In
response to these rising concerns health professionals, traffic planers,
local authorities and others have introduced a variety of initiatives to
counterbalance the dominance of cars for daily journeys.
However, the nature of travel behavior change interventions,
which aim to reduce car use, are very complex and challenging
regarding their interactions with human behavior. To change travel
behavior at least two aspects have to be taken into consideration.
First, how to alter attitudes and perceptions toward the sustainable
and healthy modes of travel, in competition with experiences of
private car use. And second, how to make these behavior change
processes irreversible and sustainable. There are no comprehensive
models available to guide policy interventions to increase the level of
success of travel behavior change interventions across both these
dimensions.
A comprehensive theoretical framework is required in the effort to
optimize how to facilitate and guide the processes of data collection
and analysis to achieve the best possible guidelines for policy
makers. Regarding the gaps in the travel behavior change research
literature, this paper attempted to identify and suggest a
multidimensional framework in order to facilitate planning the
implemented travel behavior change interventions. A structured
mixed-method model is suggested to improve the analytic power of
the results according to the complexity of human behavior.
In order to recognize people’s attitudes towards a specific travel
mode, the Theory of Planned Behavior (TPB) was operationalized.
But in order to capture decision making processes the Transtheoretical
model of Behavior Change (TTM) was also used.
Consequently, the combination of these two theories (TTM and TPB)
has resulted in a synthesis with appropriate concepts to identify and
design an implemented travel behavior change interventions.
Abstract: Teachers can play a huge role in encouraging students
to use computers and can affect students’ attitudes towards
computers. So understanding teachers’ beliefs and their use of
computers is an important way to create effective motivational
systems for teachers to use computers in the classroom in an effective
way. A qualitative study (6 focus group) was carried out among
Saudi High school teachers, both male and female, to examine their
attitudes towards computers and to find out their computer skills and
usage. The study showed a gender differences in that females were
less likely to attend computer workshops, females also had less
computer skills, and they have more negative attitudes towards
computers than males. Also the study found that low computer skills
in the classroom made students unlikely to have the lessons presented
using computers. Furthermore, the study found some factors that
effected teachers’ attitudes towards computers. These factors were
computer experience and confidence as much having skills and good
experience in computer use, the role and importance of computers
had become in their life and in teaching as well.
Abstract: In this paper we describe one critical research
program within a complex, ongoing multi-year project (2010 to 2014
inclusive) with the overall goal to improve the learning outcomes for
first year undergraduate commerce/business students within an
Information Systems (IS) subject with very large enrolment. The
single research program described in this paper is the analysis of
student attitudes and decision making in relation to the availability of
formative assessment feedback via Web-based real time conferencing
and document exchange software (Adobe Connect). The formative
assessment feedback between teaching staff and students is in respect
of an authentic problem-based, team-completed assignment. The
analysis of student attitudes and decision making is investigated via
both qualitative (firstly) and quantitative (secondly) application of the
Theory of Planned Behavior (TPB) with a two statistically-significant
and separate trial samples of the enrolled students. The initial
qualitative TPB investigation revealed that perceived self-efficacy,
improved time-management, and lecturer-student relationship
building were the major factors in shaping an overall favorable
student attitude to online feedback, whilst some students expressed
valid concerns with perceived control limitations identified within the
online feedback protocols. The subsequent quantitative TPB
investigation then confirmed that attitude towards usage, subjective
norms surrounding usage, and perceived behavioral control of usage
were all significant in shaping student intention to use the online
feedback protocol, with these three variables explaining 63 percent of
the variance in the behavioral intention to use the online feedback
protocol. The identification in this research of perceived behavioral
control as a significant determinant in student usage of a specific
technology component within a virtual learning environment (VLE)
suggests that VLEs could now be viewed not as a single, atomic
entity, but as a spectrum of technology offerings ranging from the
mature and simple (e.g., email, Web downloads) to the cutting-edge
and challenging (e.g., Web conferencing and real-time document
exchange). That is, that all VLEs should not be considered the same.
The results of this research suggest that tertiary students have the
technological sophistication to assess a VLE in this more selective
manner.
Abstract: This study attempts to elicit the perceptions and
attitudes of EFL learners of the Preparatory Year Program at KSU
towards dialogue journal writing as an EFL learning strategy. The
descriptive research design used incorporated both qualitative and
quantitative instruments to accomplish the objectives of the study. A
learners’ attitude questionnaire and follow-up interviewswith learners
from a randomly selected representative sample of the participants
were employed. The participants were 55 female Saudi university
students in the Preparatory Year Program at King Saud University.
The analysis of the results indicated that the PYP learners had highly
positive attitudes towards dialogue journal writing in their EFL
classes and positive perceptions of the benefits of the use of dialogue
journal writing as an EFL learning strategy. The results also revealed
that dialogue journals are considered an effective EFL learning
strategy since they fulfill various needs for both learners and
instructors. Interestingly, the analysis of the results also revealed that
Saudi university level students tend to write about personal topics in
their dialogue journals more than academic ones.
Abstract: This research study aimed to survey and analyze the
attitudes of pre-service teachers’ the analytical thinking development
based on Miller’s Model. The informants of this study were 22 third
year teacher students majoring in Thai. The course where the
instruction was conducted was English for Academic Purposes in
Thai Language 2. The instrument of this research was an open-ended
questionnaire with two dimensions of questions: academic and
satisfaction dimensions. The investigation revealed the positive
attitudes. In the academic dimension, the majority of 12 (54.54%),
the highest percentage, reflected that the method of teaching
analytical thinking and language simultaneously was their new
knowledge and the similar percentage also belonged to text cohesion
in writing. For the satisfaction, the highest frequency count was from
17 of them (77.27%) and this majority favored the openness or
friendliness of the teacher.