Abstract: Although current competitive challenges induced by today-s digital economy place their main emphasis on organizational knowledge, customer knowledge has been overlooked. On the other hand, the business community has finally begun to realize the important role customer knowledge can play in the organizational boundaries of the corporate arena. As a result, there is an emerging market for the tools and utilities whose objective is to provide the intelligence for knowledge sharing between the businesses and their customers. In this paper, we present a conceptual model of customer knowledge management by identifying and analyzing the existing tools in the market. The focus will be upon the emerging British dotcom industry whose customer based B2C behavior has been an influential part of the knowledge based intelligence tools in existence today.
Abstract: Within dental-guided surgery, there has been a lack
of analytical methods for optimizing the treatment of the
rehabilitation concepts regarding geometrical variation. The purpose
of this study is to find the source of the greatest geometrical variation
contributor and sensitivity contributor with the help of virtual
variation simulation of a dental drill- and implant-guided surgery
process using a methodical approach. It is believed that lower
geometrical variation will lead to better patient security and higher
quality of dental drill- and implant-guided surgeries. It was found
that the origin of the greatest contributor to the most variation, and
hence where the foci should be set, in order to minimize geometrical
variation was in the assembly category (surgery). This was also the
category that was the most sensitive for geometrical variation.
Abstract: This is a conceptual paper on the application of open
innovation in three case examples of Apple, Nintendo, and Nokia.
Utilizing key concepts from research into managerial and
organizational cognition, we describe how each company overcame
barriers to utilizing open innovation strategy in R&D and
commercialization projects. We identify three levels of barriers:
cognitive, behavioral, and institutional, and describe the companies
balanced between internal and external resources to launch products
that were instrumental in companies reinventing themselves in
mature markets.
Abstract: Ecological ponds can be a good teaching tool for
science teachers, but they must be built and maintained properly to
provide students with a safe and suitable learning environment.
Hence, many schools do not have the ability to build an ecological
pond. This study used virtual reality technology to develop a webbased
virtual ecological pond. Supported by situated learning theory
and the instructional design of “Aquatic Life" learning unit,
elementary school students can actively explore in the virtual
ecological pond to observe aquatic animals and plants and learn
about the concept of ecological conservation. A teaching experiment
was conducted to investigate the learning effectiveness and
practicability of this instructional design, and the results showed that
students improved a great deal in learning about aquatic life. They
found the virtual ecological pond interesting, easy to operate and
helpful to understanding the aquatic ecological system. Therefore, it
is useful in elementary science education.
Abstract: Tourism researchers have recently focused on repeat visitation as a part of destination loyalty. Different models have also considered satisfaction as the main determinant of revisit intention, while findings in many studies show it as a continuous issue. This conceptual paper attempts at evaluating recent empirical studies on satisfaction and revisit intention. Based on limitations and gaps in recent studies, the current paper suggests a new model that would be more comprehensive than those in previous studies. The new model offers new relationships between antecedents (destination image, perceived value, specific novelty seeking, and distance to destination) and both of satisfaction and revisit intention. Revisit intention in turn is suggested to be measured in a temporal approach.
Abstract: The optimization and control problem for 4D trajectories
is a subject rarely addressed in literature. In the 4D navigation
problem we define waypoints, for each mission, where the arrival
time is specified in each of them. One way to design trajectories for
achieving this kind of mission is to use the trajectory optimization
concepts. To solve a trajectory optimization problem we can use
the indirect or direct methods. The indirect methods are based on
maximum principle of Pontryagin, on the other hand, in the direct
methods it is necessary to transform into a nonlinear programming
problem. We propose an approach based on direct methods with a
pseudospectral integration scheme built on Chebyshev polynomials.
Abstract: An optimal control of Reverse Osmosis (RO) plant is
studied in this paper utilizing the auto tuning concept in conjunction
with PID controller. A control scheme composing an auto tuning
stochastic technique based on an improved Genetic Algorithm (GA) is
proposed. For better evaluation of the process in GA, objective
function defined newly in sense of root mean square error has been
used. Also in order to achieve better performance of GA, more
pureness and longer period of random number generation in operation
are sought. The main improvement is made by replacing the uniform
distribution random number generator in conventional GA technique
to newly designed hybrid random generator composed of Cauchy
distribution and linear congruential generator, which provides
independent and different random numbers at each individual steps in
Genetic operation. The performance of newly proposed GA tuned
controller is compared with those of conventional ones via simulation.
Abstract: This study examines knowledge management in the public organizations in Iran. The purpose of this article is to provide a conceptual framework for application of knowledge management in public organizations. The study indicates that an increasing tendency for implementation of knowledge management in organizations is emerging. Nonetheless knowledge management in public organizations is toddler and little has been done to bring the subject to use in the public sector. The globalization of change and popularization of some values like participation, citizen-orientation and knowledge-orientation in the new theories of public administration requires that the knowledge management is considered and attend to in the public sector. This study holds that a knowledge management framework for public organizations is different from this in the public sector, because public sector is stakeholder-dependent while the private is shareholder-dependent. Based on the research, we provide a conceptual model. The model proposed involves three factors: Organizational, knowledge citizens and contextual factors. The study results indicate these factors affect on knowledge management in public organizations in Iran.
Abstract: This paper addresses the problem of recognizing and
interpreting the behavior of human workers in industrial
environments for the purpose of integrating humans in software
controlled manufacturing environments. In this work we propose a
generic concept in order to derive solutions for task-related manual
production applications. Thus, we are able to use a versatile concept
providing flexible components and being less restricted to a specific
problem or application. We instantiate our concept in a spot welding
scenario in which the behavior of a human worker is interpreted
when performing a welding task with a hand welding gun. We
acquire signals from inertial sensors, video cameras and triggers and
recognize atomic actions by using pose data from a marker based
video tracking system and movement data from inertial sensors.
Recognized atomic actions are analyzed on a higher evaluation level
by a finite state machine.
Abstract: This paper proposes a new model to support user
queries on postgraduate research information at Universiti Tenaga
Nasional. The ontology to be developed will contribute towards
shareable and reusable domain knowledge that makes knowledge
assets intelligently accessible to both people and software. This work
adapts a methodology for ontology development based on the
framework proposed by Uschold and King. The concepts and
relations in this domain are represented in a class diagram using the
Protégé software. The ontology will be used to support a menudriven
query system for assisting students in searching for
information related to postgraduate research at the university.
Abstract: Using maximal consistent blocks of tolerance relation
on the universe in incomplete decision table, the concepts of join block
and meet block are introduced and studied. Including tolerance class,
other blocks such as tolerant kernel and compatible kernel of an object
are also discussed at the same time. Upper and lower approximations
based on those blocks are also defined. Default definite decision rules
acquired from incomplete decision table are proposed in the paper. An
incremental algorithm to update default definite decision rules is
suggested for effective mining tasks from incomplete decision table
into which data is appended. Through an example, we demonstrate
how default definite decision rules based on maximal consistent
blocks, join blocks and meet blocks are acquired and how optimization
is done in support of discernibility matrix and discernibility function
in the incomplete decision table.
Abstract: This study was to search for the desirable direction of
the sidewalk planning in Korea by establishing the concepts of
walking and pedestrian space, and analyzing the advanced precedents
in and out of country. Also, based on the precedent studies and
relevant laws, regulations, and systems, it aimed for the following
sequential process: firstly, to derive design elements from the
functions and characteristics of sidewalk and cluster the similar
elements by each characteristics, sampling representative
characteristics and making them hierarchical; then, to analyze their
significances via the first questionnaire survey, and the relative
weights and priorities of each elements via the Analytic Hierarchy
Process(AHP); finally, based on the analysis result, to establish the
frame of suggesting the direction of policy to improve the pedestrian
environment of sidewalk in urban commercial district for the future
planning and design of pedestrian space.
Abstract: detecting the deadlock is one of the important
problems in distributed systems and different solutions have been
proposed for it. Among the many deadlock detection algorithms,
Edge-chasing has been the most widely used. In Edge-chasing
algorithm, a special message called probe is made and sent along
dependency edges. When the initiator of a probe receives the probe
back the existence of a deadlock is revealed. But these algorithms are
not problem-free. One of the problems associated with them is that
they cannot detect some deadlocks and they even identify false
deadlocks. A key point not mentioned in the literature is that when
the process is waiting to obtain the required resources and its
execution has been blocked, how it can actually respond to probe
messages in the system. Also the question of 'which process should
be victimized in order to achieve a better performance when multiple
cycles exist within one single process in the system' has received
little attention. In this paper, one of the basic concepts of the
operating system - daemon - will be used to solve the problems
mentioned. The proposed Algorithm becomes engaged in sending
probe messages to the mandatory daemons and collects enough
information to effectively identify and resolve multi-cycle deadlocks
in distributed systems.
Abstract: The burst of Web 2.0 technology and social
networking tools manifest different styles of learning and managing
knowledge among both knowledge workers and adult learners. In the
Western countries, open-learning concept has been made popular due
to the ease of use and the reach that the technology provides. In
Malaysia, there are still some gaps between the learners- acceptance
of technology and the full implementation of the technology in the
education system. There is a need to understand how adult learners,
who are knowledge workers, manage their personal knowledge via
social networking tools, especially in their learning process. Four
processes of personal knowledge management (PKM) and four
cognitive enablers are proposed supported by analysed data on adult
learners in a university. The model derived from these processes and
enablers is tested and presented, with recommendations on features to be included in adult learners- learning environment.
Abstract: Non-profit organizations, especially religious-based
institutions, have long played a very important role in society.
Nevertheless, scandals such as inefficient management and the use of
unlawful fundraising activities have raised questions regarding the
governance and accountability of these organizations. As such, the
issues have attracted considerable research interest. However, there is
still limited research on accountability in religious based
organizations, especially in the context of Islamic religious
organizations. Hence, the purpose of this paper is to discuss the
issues of accounting and accountability in religious organizations,
specifically in Islamic religious establishments. The paper starts by
looking at the conventional meaning and concept of accountability.
This is followed by a discussion of the principles of accountability
within the Islamic framework. In so doing, the history of the role of
accounting within Muslim society and also the differences between
the Islamic and conventional view of accountability are reviewed.
Insights gained from previous research on accountability in faith
based organizations are also discussed
Abstract: Number of documents being created increases at an
increasing pace while most of them being in already known topics
and little of them introducing new concepts. This fact has started a
new era in information retrieval discipline where the requirements
have their own specialties. That is digging into topics and concepts
and finding out subtopics or relations between topics. Up to now IR
researches were interested in retrieving documents about a general
topic or clustering documents under generic subjects. However these
conventional approaches can-t go deep into content of documents
which makes it difficult for people to reach to right documents they
were searching. So we need new ways of mining document sets
where the critic point is to know much about the contents of the
documents. As a solution we are proposing to enhance LSI, one of
the proven IR techniques by supporting its vector space with n-gram
forms of words. Positive results we have obtained are shown in two
different application area of IR domain; querying a document
database, clustering documents in the document database.
Abstract: This paper presents a fuzzy control system for a three degree of freedom (3-DOF) stabilized platform with explicit decoupling scheme. The system under consideration is a system with strong interactions between three channels. By using the concept of decentralized control, a control structure is developed that is composed of three control loops, each of which is associated with a single-variable fuzzy controller and a decoupling unit. Takagi-Sugeno (TS) fuzzy control algorithm is used to implement the fuzzy controller. The decoupling units design is based on the adaptive theory reasoning. Simulation tests were established using Simulink of Matlab. The obtained results have demonstrated the feasibility and effectiveness of the proposed approach. Simulation results are represented in this paper.
Abstract: Well-developed strategic marketing planning is the essential
prerequisite for establishment of the right and unique competitive
advantage. Typical market, however, is a heterogeneous
and decentralized structure with natural involvement of individual
or group subjectivity and irrationality. These features cannot be
fully expressed with one-shot rigorous formal models based on,
e.g. mathematics, statistics or empirical formulas. We present an
innovative solution, extending the domain of agent based computational
economics towards the concept of hybrid modeling in service
provider and consumer market such as telecommunications. The
behavior of the market is described by two classes of agents -
consumer and service provider agents - whose internal dynamics
are fundamentally different. Customers are rather free multi-state
structures, adjusting behavior and preferences quickly in accordance
with time and changing environment. Producers, on the contrary,
are traditionally structured companies with comparable internal processes
and specific managerial policies. Their business momentum is
higher and immediate reaction possibilities limited. This limitation
underlines importance of proper strategic planning as the main
process advising managers in time whether to continue with more
or less the same business or whether to consider the need for future
structural changes that would ensure retention of existing customers
or acquisition of new ones.
Abstract: Manufacturing companies are facing a broad variety
of challenges caused by a dynamic production environment. To
succeed in such an environment, it is crucial to minimize the loss of
time required to trigger the adaptation process of a company-s
production structures. This paper presents an approach for the
continuous monitoring of production structures by neurologic
principles. It enhances classical monitoring concepts, which are
principally focused on reactive strategies, and enables companies to
act proactively. Thereby, strategic aspects regarding the
harmonization of certain life cycles are integrated into the decision
making process for triggering the reconfiguration process of the
production structure.
Abstract: Creative drama which interconnects with the concepts of play, theatre, animation and role playing is a field which can only be learnt and expressed through experiencing. This study about assessment of the drama teaching in preschools by children was conducted in 3 preschools in Ankara with participation of 12 children of 6 ages who had taken drama learning courses. Qualitative research approach and semi-structured interviewing technique were employed. The results of the study indicated that all of 12 children defined drama as a game and entertainment.