Abstract: This study proposes a conceptual model and
empirically tests the relationships between customers and librarians
(i.e. tangibles, responsiveness, assurance, reliability and empathy)
with a dependent variable (customer satisfaction) regarding library
services. The SERVQUAL instrument was administered to 100
respondents which comprises of staff and students at a public higher
learning institution in the Federal Territory of Labuan, Malaysia.
They were public university library users. Results revealed that all
service quality dimensions tested were significant and influenced
customer satisfaction of visitors to a public university library.
Assurance is the most important factor that influences customer
satisfaction with the services rendered by the librarian. It is
imperative for the library management to take note that the top five
service attributes that gained greatest attention from library visitors-
perspective includes employee willingness to help customers,
availability of customer representatives online for response to
queries, library staff actively and promptly provide services, signs in
the building are clear and library staff are friendly and courteous.
This study provides valuable results concerning the determinants of
the service quality and customer satisfaction of public university
library services from the users' perspective.
Abstract: Complex engineering design problems consist of
numerous factors of varying criticalities. Considering fundamental features of design and inferior details alike will result in an extensive
waste of time and effort. Design parameters should be introduced gradually as appropriate based on their significance relevant to the
problem context. This motivates the representation of design parameters at multiple levels of an abstraction hierarchy. However, developing abstraction hierarchies is an area that is not well
understood. Our research proposes a novel hierarchical abstraction methodology to plan effective engineering designs and processes. It
provides a theoretically sound foundation to represent, abstract and stratify engineering design parameters and tasks according to causality and criticality. The methodology creates abstraction
hierarchies in a recursive and bottom-up approach that guarantees no
backtracking across any of the abstraction levels. The methodology consists of three main phases, representation, abstraction, and layering to multiple hierarchical levels. The effectiveness of the
developed methodology is demonstrated by a design problem.
Abstract: Corporate credit rating prediction using statistical and
artificial intelligence (AI) techniques has been one of the attractive
research topics in the literature. In recent years, multiclass
classification models such as artificial neural network (ANN) or
multiclass support vector machine (MSVM) have become a very
appealing machine learning approaches due to their good
performance. However, most of them have only focused on classifying
samples into nominal categories, thus the unique characteristic of the
credit rating - ordinality - has been seldom considered in their
approaches. This study proposes new types of ANN and MSVM
classifiers, which are named OMANN and OMSVM respectively.
OMANN and OMSVM are designed to extend binary ANN or SVM
classifiers by applying ordinal pairwise partitioning (OPP) strategy.
These models can handle ordinal multiple classes efficiently and
effectively. To validate the usefulness of these two models, we applied
them to the real-world bond rating case. We compared the results of
our models to those of conventional approaches. The experimental
results showed that our proposed models improve classification
accuracy in comparison to typical multiclass classification techniques
with the reduced computation resource.
Abstract: This paper presents an effective framework for Chinesesyntactic parsing, which includes two parts. The first one is a parsing framework, which is based on an improved bottom-up chart parsingalgorithm, and integrates the idea of the beam search strategy of N bestalgorithm and heuristic function of A* algorithm for pruning, then get multiple parsing trees. The second is a novel evaluation model, which integrates contextual and partial lexical information into traditional PCFG model and defines a new score function. Using this model, the tree with the highest score is found out as the best parsing tree. Finally,the contrasting experiment results are given. Keywords?syntactic parsing, PCFG, pruning, evaluation model.
Abstract: Transaction management is one of the most crucial requirements for enterprise application development which often require concurrent access to distributed data shared amongst multiple application / nodes. Transactions guarantee the consistency of data records when multiple users or processes perform concurrent operations. Existing Fault Tolerance Infrastructure for Mobile Agents (FTIMA) provides a fault tolerant behavior in distributed transactions and uses multi-agent system for distributed transaction and processing. In the existing FTIMA architecture, data flows through the network and contains personal, private or confidential information. In banking transactions a minor change in the transaction can cause a great loss to the user. In this paper we have modified FTIMA architecture to ensure that the user request reaches the destination server securely and without any change. We have used triple DES for encryption/ decryption and MD5 algorithm for validity of message.
Abstract: Power cables are vulnerable to failure due to aging or
defects that occur with the passage of time under continuous
operation and loading stresses. PD detection and characterization
provide information on the location, nature, form and extent of the
degradation. As a result, PD monitoring has become an important
part of condition based maintenance (CBM) program among power
utilities. Online partial discharge (PD) localization of defect sources
in power cable system is possible using the time of flight method.
The information regarding the time difference between the main and
reflected pulses and cable length can help in locating the partial
discharge source along the cable length. However, if the length of
the cable is not known and the defect source is located at the extreme
ends of the cable or in the middle of the cable, then double ended
measurement is required to indicate the location of PD source. Use of
multiple sensors can also help in discriminating the cable PD or local/
external PD. This paper presents the experience and results from
online partial discharge measurements conducted in the laboratory
and the challenges in partial discharge source localization.
Abstract: A subcarrier - spectral amplitude coding optical code
division multiple access system using the Khazani-Syed code with
Complementary subtraction detection technique is proposed. The
proposed system has been analyzed by taking into account the effects
of phase-induced intensity noise, shot noise, thermal noise and intermodulation
distortion noise. The performance of the system has been
compared with the spectral amplitude coding optical code division
multiple access system using the Hadamard code and the Modified
Quadratic Congruence code. The analysis shows that the proposed
system can eliminate the multiple access interference using the
Complementary subtraction detection technique, and hence improve
the overall system performance.
Abstract: This paper discusses the theory behind the existence of an idealistic model for business network governance and uses a clarifying case-study, containing governance structures and processes within a business network framework. The case study from a German pharmaceutical industry company complements existing literature by providing a comprehensive explanation of the relations between supply chains and business networks, and also between supply chain management and business network governance. Supply chains and supply chain management are only one side of the interorganizational relationships and ensure short-term performance, while real-world governance structures are needed for ensuring the long-term existence of a supply chain. Within this context, a comprehensive model for business governance is presented. An interesting finding from the case study is that multiple business network governance systems co-exist within the evaluated supply chain.
Abstract: Integration of process planning and scheduling
functions is necessary to achieve superior overall system
performance. This paper proposes a methodology for integration of
process planning and scheduling for prismatic component that can be
implemented in a company with existing departments. The developed
model considers technological constraints whereas available time for
machining in shop floor is the limiting factor to produce multiple
process plan (MPP). It takes advantage of MPP while guarantied the
fulfillment of the due dates via using overtime. This study has been
proposed to determinate machining parameters, tools, machine and
amount of over time within the minimum cost objective while
overtime is considered for this. At last the illustration shows that the
system performance is improved by as measured by cost and
compatible with due date.
Abstract: The previous proposed evacuation routing approaches usually divide the space into multiple interlinked zones. However, it may be harder to clearly and objectively define the margins of each zone. This paper proposes an approach that connects locations of necessary guidance into a spatial network. In doing so, evacuation routes can be constructed based on the links between starting points, turning nodes, and terminal points. This approach more conforms to the real-life evacuation behavior. The feasibility of the proposed approach is evaluated through a case of one floor in a hospital building. Results indicate that the proposed approach provides valuable suggestions for evacuation planning.
Abstract: Today-s manufacturing companies are facing multiple and dynamic customer-supplier-relationships embedded in nonhierarchical production networks. This complex environment leads to problems with delivery reliability and wasteful turbulences throughout the entire network. This paper describes an operational model based on a theoretical framework which improves delivery reliability of each individual customer-supplier-relationship within non-hierarchical production networks of the European machinery and equipment industry. By developing a non-centralized coordination mechanism based on determining the value of delivery reliability and derivation of an incentive system for suppliers the number of in time deliveries can be increased and thus the turbulences in the production network smoothened. Comparable to an electronic stock exchange the coordination mechanism will transform the manual and nontransparent process of determining penalties for delivery delays into an automated and transparent market mechanism creating delivery reliability.
Abstract: In this article, we introduce a new approach for
analyzing UML designs to detect the inconsistencies between
multiple state diagrams and sequence diagrams. The Super State
Analysis (SSA) identifies the inconsistencies in super states, single
step transitions, and sequences. Because SSA considers multiple
UML state diagrams, it discovers inconsistencies that cannot be
discovered when considering only a single UML state diagram. We
have introduced a transition set that captures relationship information
that is not specifiable in UML diagrams. The SSA model uses the
transition set to link transitions of multiple state diagrams together.
The analysis generates three different sets automatically. These sets
are compared to the provided sets to detect the inconsistencies. SSA
identifies five types of inconsistencies: impossible super states,
unreachable super states, illegal transitions, missing transitions, and
illegal sequences.
Abstract: Social media has led to paradigm shifts in ways
people work and do business, interact and socialize, learn and obtain
knowledge. So much so that social media has established itself as an
important spatial extension of this nation-s historicity and challenges.
Regardless of the enabling reputation and recommendation features
through social networks embedded in the social media system, the
overflow of broadcasted and publicized media contents turns the
table around from engendering trust to doubting the trust system.
When the trust is at doubt, the effects include deactivation of
accounts and creation of multiple profiles, which lead to the overflow
of 'ghost' contents (i.e. “the abundance of abandoned ships"). In
most literature, the study of trust can be related to culture; hence the
difference between Western-s “openness" and Eastern-s “blue-chip"
concepts in networking and relationships. From a survey on issues
and challenges among Malaysian social media users, 'authenticity'
emerges as one of the main factors that causes and is caused by other
factors. The other issue that has surfaced is credibility either in terms
of message/content and source. Another is the quality of the
knowledge that is shared. This paper explores the terrains of this
critical space which in recent years has been dominated increasingly
by, arguably, social networks embedded in the social media system,
the overflow of broadcasted and publicized media content.
Abstract: Groundlessness of application probability-statistic methods are especially shown at an early stage of the aviation GTE technical condition diagnosing, when the volume of the information has property of the fuzzy, limitations, uncertainty and efficiency of application of new technology Soft computing at these diagnosing stages by using the fuzzy logic and neural networks methods. It is made training with high accuracy of multiple linear and nonlinear models (the regression equations) received on the statistical fuzzy data basis. At the information sufficiency it is offered to use recurrent algorithm of aviation GTE technical condition identification on measurements of input and output parameters of the multiple linear and nonlinear generalized models at presence of noise measured (the new recursive least squares method (LSM)). As application of the given technique the estimation of the new operating aviation engine D30KU-154 technical condition at height H=10600 m was made.
Abstract: Leonotisleonurus a shrub indigenous to Southern
Africa is widely used in traditional medicine to treat a variety of
conditions ranging from skin diseases and cough to epileptic fits and
‘heart problems’. Studies on the aqueous extract of the leaves have
indicated cycloxegenase enzyme inhibitory activity and an
antihypertensive effect.
Five methanol leaf extract fractions (MLEa - MLEe) of L.
leonurus were tested on anaesthetized normotensive male Wistar rats
(AWR) and isolated perfused working rat hearts (IWH). Fraction
MLEc (0.01mg/kg – 0.05mg/kg) induced significant increases in BP
and HR in AWR and positive chronotropic and inotropic effects in
IWH (1.0mg/ml – 5.0mg/ml). Pre-administration of atenolol
(2.0mg/kg) and prazosin (60μg/kg) significantly inhibited MLEc
effect on HR and MAP respectively in vivo, while atenolol
(7.0mg/ml) pre-perfusion significantly inhibited MLEc effect in vitro.
The hypertensive effect of MLEc is probably via β1agonism.
Results also indicate the presence of multiple cardioactive
compounds in L. leonurus.
Abstract: Problem Statement:Rapid technological developments of the 21st century have advanced our daily lives in various ways. Particularly in education, students frequently utilize technological resources to aid their homework and to access information. listen to radio or watch television (26.9 %) and e-mails (34.2 %) [26]. Not surprisingly, the increase in the use of technologies also resulted in an increase in the use of e-mail, instant messaging, chat rooms, mobile phones, mobile phone cameras and web sites by adolescents to bully peers. As cyber bullying occurs in the cyber space, lesser access to technologies would mean lesser cyber-harm. Therefore, the frequency of technology use is a significant predictor of cyber bullying and cyber victims. Cyber bullies try to harm the victim using various media. These tools include sending derogatory texts via mobile phones, sending threatening e-mails and forwarding confidential emails to everyone on the contacts list. Another way of cyber bullying is to set up a humiliating website and invite others to post comments. In other words, cyber bullies use e-mail, chat rooms, instant messaging, pagers, mobile texts and online voting tools to humiliate and frighten others and to create a sense of helplessness. No matter what type of bullying it is, it negatively affects its victims. Children who bully exhibit more emotional inhibition and attribute themselves more negative self-statements compared to non-bullies. Students whose families are not sympathetic and who receive lower emotional support are more prone to bully their peers. Bullies have authoritarian families and do not get along well with them. The family is the place where the children-s physical, social and psychological needs are satisfied and where their personalities develop. As the use of the internet became prevalent so did parents- restrictions on their children-s internet use. However, parents are unaware of the real harm. Studies that explain the relationship between parental attitudes and cyber bullying are scarce in literature. Thus, this study aims to investigate the relationship between cyber bullying and parental attitudes in the primary school. Purpose of Study: This study aimed to investigate the relationship between cyber bullying and parental attitudes. A second aim was to determine whether parental attitudes could predict cyber bullying and if so which variables could predict it significantly. Methods:The study had a cross-sectional and relational survey model. A demographics information form, questions about cyber bullying and a Parental Attitudes Inventory were conducted with a total of 346 students (189 females and 157 males) registered at various primary schools. Data was analysed by multiple regression analysis using the software package SPSS 16.
Abstract: In this paper a multi-objective nonlinear programming
model of cellular manufacturing system is presented which minimize
the intercell movements and maximize the sum of reliability of cells.
We present a genetic approach for finding efficient solutions to the
problem of cell formation for products having multiple routings.
These methods find the non-dominated solutions and according to
decision makers prefer, the best solution will be chosen.
Abstract: This paper considers the autonomous navigation
problem of multiple n-link nonholonomic mobile manipulators within
an obstacle-ridden environment. We present a set of nonlinear
acceleration controllers, derived from the Lyapunov-based control
scheme, which generates collision-free trajectories of the mobile
manipulators from initial configurations to final configurations in a
constrained environment cluttered with stationary solid objects of
different shapes and sizes. We demonstrate the efficiency of the
control scheme and the resulting acceleration controllers of the
mobile manipulators with results through computer simulations of an
interesting scenario.
Abstract: A new code synchronization algorithm is proposed in
this paper for the secondary cell-search stage in wideband CDMA
systems. Rather than using the Cyclically Permutable (CP) code in the
Secondary Synchronization Channel (S-SCH) to simultaneously
determine the frame boundary and scrambling code group, the new
synchronization algorithm implements the same function with less
system complexity and less Mean Acquisition Time (MAT). The
Secondary Synchronization Code (SSC) is redesigned by splitting into
two sub-sequences. We treat the information of scrambling code group
as data bits and use simple time diversity BCH coding for further
reliability. It avoids involved and time-costly Reed-Solomon (RS)
code computations and comparisons. Analysis and simulation results
show that the Synchronization Error Rate (SER) yielded by the new
algorithm in Rayleigh fading channels is close to that of the
conventional algorithm in the standard. This new synchronization
algorithm reduces system complexities, shortens the average
cell-search time and can be implemented in the slot-based cell-search
pipeline. By taking antenna diversity and pipelining correlation
processes, the new algorithm also shows its flexible application in
multiple antenna systems.
Abstract: In the multi objective optimization, in the case when generated set of Pareto optimal solutions is large, occurs the problem to select of the best solution from this set. In this paper, is suggested a method to order of Pareto set. Ordering the Pareto optimal set carried out in conformity with the introduced distance function between each solution and selected reference point, where the reference point may be adjusted to represent the preferences of a decision making agent. Preference information about objective weights from a decision maker may be expressed imprecisely. The developed elicitation procedure provides an opportunity to obtain surrogate numerical weights for the objectives, and thus, to manage impreciseness of preference. The proposed method is a scalable to many objectives and can be used independently or as complementary to the various visualization techniques in the multidimensional case.