Abstract: Contact centres have been exemplars of scientific management in the discipline of operations management for more than a decade now. With the movement of industries from a resource based economy to knowledge based economy businesses have started to realize the customer eccentricity being the key to sustainability amidst high velocity of the market. However, as technologies have converged and advanced, so have the contact centres. Contact Centres have redirected the supply chains and the concept of retailing is highly diminished due to over exaggeration of cost reduction strategies. In conditions of high environmental velocity together with services featuring considerable information intensity contact centres will require up to date and enlightened agents to satisfy the demands placed upon them by those requesting their services. In this paper we examine salient factors such as Power Distance, Knowledge structures and the dynamics of job specialisation and enlargement to suggest critical success factors in the domain of contact centres.
Abstract: Using electrical machine in conventional vehicles, also called hybrid vehicles, has become a promising control scheme that enables some manners for fuel economy and driver assist for better stability. In this paper, vehicle stability control, fuel economy and Driving/Regeneration braking for a 4WD hybrid vehicle is investigated by using an electrical machine on each non-driven wheels. In front wheels driven vehicles, fuel economy and regenerative braking can be obtained by summing torques applied on rear wheels. On the other hand, unequal torques applied to rear wheels provides enhanced safety and path correction in steering. In this paper, a model with fourteen degrees of freedom is considered for vehicle body, tires and, suspension systems. Thereafter, powertrain subsystems are modeled. Considering an electrical machine on each rear wheel, a fuzzy controller is designed for each driving, braking, and stability conditions. Another fuzzy controller recognizes the vehicle requirements between the driving/regeneration and stability modes. Intelligent vehicle control to multi objective operation and forward simulation are the paper advantages. For reaching to these aims, power management control and yaw moment control will be done by three fuzzy controllers. Also, the above mentioned goals are weighted by another fuzzy sub-controller base on vehicle dynamic. Finally, Simulations performed in MATLAB/SIMULINK environment show that the proposed structure can enhance the vehicle performance in different modes effectively.
Abstract: A plausible architecture of an ancient genetic code is derived from an extended base triplet vector space over the Galois field of the extended base alphabet {D, G, A, U, C}, where the letter D represent one or more hypothetical bases with unspecific pairing. We hypothesized that the high degeneration of a primeval genetic code with five bases and the gradual origin and improvements of a primitive DNA repair system could make possible the transition from the ancient to the modern genetic code. Our results suggest that the Watson-Crick base pairing and the non-specific base pairing of the hypothetical ancestral base D used to define the sum and product operations are enough features to determine the coding constraints of the primeval and the modern genetic code, as well as the transition from the former to the later. Geometrical and algebraic properties of this vector space reveal that the present codon assignment of the standard genetic code could be induced from a primeval codon assignment. Besides, the Fourier spectrum of the extended DNA genome sequences derived from the multiple sequence alignment suggests that the called period-3 property of the present coding DNA sequences could also exist in the ancient coding DNA sequences.
Abstract: Mobile agents are a powerful approach to develop distributed systems since they migrate to hosts on which they have the resources to execute individual tasks. In a dynamic environment like a peer-to-peer network, Agents have to be generated frequently and dispatched to the network. Thus they will certainly consume a certain amount of bandwidth of each link in the network if there are too many agents migration through one or several links at the same time, they will introduce too much transferring overhead to the links eventually, these links will be busy and indirectly block the network traffic, therefore, there is a need of developing routing algorithms that consider about traffic load. In this paper we seek to create cooperation between a probabilistic manner according to the quality measure of the network traffic situation and the agent's migration decision making to the next hop based on decision tree learning algorithms.
Abstract: Unmanned aerial vehicles (UAVs) performing their
operations for a long time have been attracting much attention in
military and civil aviation industries for the past decade. The
applicable field of UAV is changing from the military purpose only to
the civil one. Because of their low operation cost, high reliability and
the necessity of various application areas, numerous development
programs have been initiated around the world. To obtain the optimal
solutions of the design variable (i.e., sectional airfoil profile, wing
taper ratio and sweep) for high performance of UAVs, both the lift and
lift-to-drag ratio are maximized whereas the pitching moment should
be minimized, simultaneously. It is found that the lift force and
lift-to-drag ratio are linearly dependent and a unique and dominant
solution are existed. However, a trade-off phenomenon is observed
between the lift-to-drag ratio and pitching moment. As the result of
optimization, sixty-five (65) non-dominated Pareto individuals at the
cutting edge of design spaces that are decided by airfoil shapes can be
obtained.
Abstract: Higher capacities of power plants together with
increased awareness on environmental considerations have led to
taller height of stacks. It is seen that strong wind can result in falling
of stacks. So, aerodynamic consideration of stacks is very important
in order to save the falling of stacks. One stack is not enough in
industries and power sectors and two or three stacks are required for
proper operation of the unit. It is very important to arrange the stacks
in proper way to resist their downfall. The present experimental
study concentrates on the mutual effect of three nearby stacks on
each other at three different arrangements, viz. linear, side-by-side
and triangular. The experiments find out the directions of resultant
forces acting on the stacks in different configurations so that proper
arrangement of supports can be made with respect to the wind
directionality obtained from local meteorological data. One can also
easily ascertain which stack is more vulnerable to wind in
comparison to the others for a particular configuration. Thus, this
study is important in studying the effect of wind force on three stacks
in different arrangements and is very helpful in placing the supports
in proper places in order to avoid failing of stack-like structures due
to wind.
Abstract: We describe an effective method for image encryption
which employs magnitude and phase manipulation using carrier
images. Although it involves traditional methods like magnitude and
phase encryptions, the novelty of this work lies in deploying the
concept of carrier images for encryption purpose. To this end, a
carrier image is randomly chosen from a set of stored images. One
dimensional (1-D) discrete Fourier transform (DFT) is then carried
out on the original image to be encrypted along with the carrier
image. Row wise spectral addition and scaling is performed between
the magnitude spectra of the original and carrier images by randomly
selecting the rows. Similarly, row wise phase addition and scaling is
performed between the original and carrier images phase spectra by
randomly selecting the rows. The encrypted image obtained by these
two operations is further subjected to one more level of magnitude
and phase manipulation using another randomly chosen carrier image
by 1-D DFT along the columns. The resulting encrypted image is
found to be fully distorted, resulting in increasing the robustness
of the proposed work. Further, applying the reverse process at the
receiver, the decrypted image is found to be distortionless.
Abstract: Supply network management adopts a systematic
and integrative approach to managing the operations and
relationships of various parties in a supply network. The objective
of the manufactures in their supply network is to reduce inventory
costs and increase customer satisfaction levels. One way of doing
that is to synchronize delivery performance. A supply network can
be described by nodes representing the companies and the links
(relationships) between these nodes. Uncertainty in delivery time
depends on type of network relationship between suppliers. The
problem is to understand how the individual uncertainties influence
the total uncertainty of the network and identify those parts of the
network, which has the highest potential for improving the total
delivery time uncertainty.
Abstract: This paper presents a novel three-phase utility
frequency to high frequency soft switching power conversion circuit
with dual mode pulse width modulation and pulse density modulation
for high power induction heating applications as melting of steel and
non ferrous metals, annealing of metals, surface hardening of steel
and cast iron work pieces and hot water producers, steamers and
super heated steamers. This high frequency power conversion circuit
can operate from three-phase systems to produce high current for
high power induction heating applications under the principles of
ZVS and it can regulate its ac output power from the rated value to a
low power level. A dual mode modulation control scheme based on
high frequency PWM in synchronization with the utility frequency
positive and negative half cycles for the proposed high frequency
conversion circuit and utility frequency pulse density modulation is
produced to extend its soft switching operating range for wide ac
output power regulation. A dual packs heat exchanger assembly is
designed to be used in consumer and industrial fluid pipeline systems
and it is proved to be suitable for the hot water, steam and super
heated steam producers. Experiment and simulation results are given
in this paper to verify the operation principles of the proposed ac
conversion circuit and to evaluate its power regulation and
conversion efficiency. Also, the paper presents a mutual coupling
model of the induction heating load instead of equivalent transformer
circuit model.
Abstract: This paper presents the hardware design of a unified
architecture to compute the 4x4, 8x8 and 16x16 efficient twodimensional
(2-D) transform for the HEVC standard. This
architecture is based on fast integer transform algorithms. It is
designed only with adders and shifts in order to reduce the hardware
cost significantly. The goal is to ensure the maximum circuit reuse
during the computing while saving 40% for the number of operations.
The architecture is developed using FIFOs to compute the second
dimension. The proposed hardware was implemented in VHDL. The
VHDL RTL code works at 240 MHZ in an Altera Stratix III FPGA.
The number of cycles in this architecture varies from 33 in 4-point-
2D-DCT to 172 when the 16-point-2D-DCT is computed. Results
show frequency improvements reaching 96% when compared to an
architecture described as the direct transcription of the algorithm.
Abstract: Currently, a large number of license activities (Early
Site Permits, Combined Operating License, reactor certifications,
etc.), are pending for review before the United States Nuclear
Regulatory Commission (US NRC). Much of the senior staff at the
NRC is now committed to these review and licensing actions. To
address this additional workload, the NRC has recruited a large
number of new Regulatory Staff for dealing with these and other
regulatory actions such as the US Fleet of Research and Test Reactors
(RTRs). These reactors pose unusual demands on Regulatory Staff
since the US Fleet of RTRs, although few (32 Licensed RTRs as of
2010), they represent a broad range of reactor types, operations, and
research and training aspects that nuclear reactor power plants (such
as the 104 LWRs) do not pose. The NRC must inspect and regulate
all these facilities. This paper addresses selected training topics and
regulatory activities providedNRC Inspectors for RTRs.
Abstract: Biodiversity crisis is one of the many crises that
started at the turn of the millennia. Concrete form of expression is
still disputed, but there is a relatively high consensus regarding the
high rate of degradation and the urgent need for action. The strategy
of action outlines a strong economic component, together with the
recognition of market mechanisms as the most effective policies to
protect biodiversity. In this context, biodiversity and ecosystem
services are natural assets that play a key role in economic strategies
and technological development to promote development and
prosperity. Developing and strengthening policies for transition to an
economy based on efficient use of resources is the way forward.
To emphasize the co-viability specific to the connection economyecosystem
services, scientific approach aimed on one hand how to
implement policies for nature conservation and on the other hand, the
concepts underlying the economic expression of ecosystem services-
value, in the context of current technology. Following the analysis of
business opportunities associated with changes in ecosystem services
was concluded that development of market mechanisms for nature
conservation is a trend that is increasingly stronger individualized
within recent years. Although there are still many controversial issues
that have already given rise to an obvious bias, international
organizations and national governments have initiated and
implemented in cooperation or independently such mechanisms.
Consequently, they created the conditions for convergence between
private interests and social interests of nature conservation, so there
are opportunities for ongoing business development which leads,
among other things, the positive effects on biodiversity. Finally,
points out that markets fail to quantify the value of most ecosystem
services. Existing price signals reflect at best, only a proportion of the
total amount corresponding provision of food, water or fuel.
Abstract: Currently, most of distance learning courses can only
deliver standard material to students. Students receive course content
passively which leads to the neglect of the goal of education – “to suit
the teaching to the ability of students". Providing appropriate course
content according to students- ability is the main goal of this paper.
Except offering a series of conventional learning services, abundant
information available, and instant message delivery, a complete online
learning environment should be able to distinguish between students-
ability and provide learning courses that best suit their ability.
However, if a distance learning site contains well-designed course
content and design but fails to provide adaptive courses, students will
gradually loss their interests and confidence in learning and result in
ineffective learning or discontinued learning. In this paper, an
intelligent tutoring system is proposed and it consists of several
modules working cooperatively in order to build an adaptive learning
environment for distance education. The operation of the system is
based on the result of Self-Organizing Map (SOM) to divide students
into different groups according to their learning ability and learning
interests and then provide them with suitable course content.
Accordingly, the problem of information overload and internet traffic
problem can be solved because the amount of traffic accessing the
same content is reduced.
Abstract: Motion detection is a basic operation in the selection of significant segments of the video signals. For an effective Human Computer Intelligent Interaction, the computer needs to recognize the motion and track the moving object. Here an efficient neural network system is proposed for motion detection from the static background. This method mainly consists of four parts like Frame Separation, Rough Motion Detection, Network Formation and Training, Object Tracking. This paper can be used to verify real time detections in such a way that it can be used in defense applications, bio-medical applications and robotics. This can also be used for obtaining detection information related to the size, location and direction of motion of moving objects for assessment purposes. The time taken for video tracking by this Neural Network is only few seconds.
Abstract: In this paper, an intelligent algorithm for optimal
document archiving is presented. It is kown that electronic archives
are very important for information system management. Minimizing
the size of the stored data in electronic archive is a main issue to
reduce the physical storage area. Here, the effect of different types of
Arabic fonts on electronic archives size is discussed. Simulation
results show that PDF is the best file format for storage of the Arabic
documents in electronic archive. Furthermore, fast information
detection in a given PDF file is introduced. Such approach uses fast
neural networks (FNNs) implemented in the frequency domain. The
operation of these networks relies on performing cross correlation in
the frequency domain rather than spatial one. It is proved
mathematically and practically that the number of computation steps
required for the presented FNNs is less than that needed by
conventional neural networks (CNNs). Simulation results using
MATLAB confirm the theoretical computations.
Abstract: High level synthesis (HLS) is a process which
generates register-transfer level design for digital systems from
behavioral description. There are many HLS algorithms and
commercial tools. However, most of these algorithms consider a
behavioral description for the system when a single token is
presented to the system. This approach does not exploit extra
hardware efficiently, especially in the design of digital filters where
common operations may exist between successive tokens. In this
paper, we modify the behavioral description to process multiple
tokens in parallel. However, this approach is unlike the full
processing that requires full hardware replication. It exploits the
presence of common operations between successive tokens. The
performance of the proposed approach is better than sequential
processing and approaches that of full parallel processing as the
hardware resources are increased.
Abstract: Bus Rapid Transit (BRT) has emerged as a cost-effective transport system for urban mobility. However its ability to stimulate land development remains largely unexplored. The study makes use of qualitative (interview method) and quantitative analysis (questionnaire survey and longitudinal analysis of property data) to investigate land development impact resulting from BRT in Beijing, China. The empirical analysis suggests that BRT has a positive impact on the residential and commercial property attractiveness along the busway corridor. The statistical analysis suggests that accessibility advantage conferred by BRT is capitalized into higher property price. The average price of apartments adjacent to a BRT station has gained a relatively faster increase than those not served by the BRT system. The capitalization effect mostly occurs after the full operation of BRT, and is more evident over time and particularly observed in areas which previously lack alternative mobility opportunity.
Abstract: Harmonic pollution and low power factor in power
systems caused by power converters have been of great concern. To
overcome these problems several converter topologies using
advanced semiconductor devices and control schemes have been
proposed. This investigation is to identify a low cost, small size,
efficient and reliable ac to dc converter to meet the input performance
index of UPS. The performance of single phase and three phase ac to
dc converter along with various control techniques are studied and
compared. The half bridge converter topology with linear current
control is identified as most suitable. It is simple, energy efficient
because of single switch power loss and transformer-less operation of
UPS. The results are validated practically using a prototype built
using IGBT and analog controller. The performance for both single
and three-phase system is verified. Digital implementation of closed
loop control achieves higher reliability. Its cost largely depends on
chosen bit precision. The minimal bit precision for optimum
converter performance is identified as 16-bit with fixed-point
operation. From the investigation and practical implementation it is
concluded that half bridge ac – dc converter along with digital linear
controller meets the performance index of UPS for single and three
phase systems.
Abstract: This paper To get the angle value with a MEMS rate
gyroscope in some specific field, the usual method is to make an
integral operation to the rate output, which will lead the error
cumulating effect. So the rate gyro is not suitable. MEMS rate
integrating gyroscope (MRIG) will solve this problem. A DSP system
has been developed to implement the control arithmetic. The system
can measure the angle of rotation directly by the control loops that
make the sensor work in whole-angle mode. Modeling the system with
MATLAB, desirable results of angle outputs are got, which prove the
feasibility of the control arithmetic.
Abstract: DC-DC converters are widely used in regulated switched mode power supplies and in DC motor drive applications. There are several sources of unwanted nonlinearity in practical power converters. In addition, their operation is characterized by switching that gives birth to a variety of nonlinear dynamics. DC-DC buck and boost converters controlled by pulse-width modulation (PWM) have been simulated. The voltage waveforms and attractors obtained from the circuit simulation have been studied. With the onset of instability, the phenomenon of subharmonic oscillations, quasi-periodicity, bifurcations, and chaos have been observed. This paper is mainly motivated by potential contributions of chaos theory in the design, analysis and control of power converters, in particular and power electronics circuits, in general.