Abstract: In Brazil, neonatal mortality rate is considered
incompatible with the country development conditions, and has been
a Public Health concern. Reduction in infant mortality rates has also
been part of the Millennium Development Goals, a commitment
made by countries, members of the Organization of United Nations
(OUN), including Brazil. Fetal mortality rate is considered a highly
sensitive indicator of health care quality. Suitable actions, such as
good quality and access to health services may contribute positively
towards reduction in these fetal and neonatal rates. With appropriate
antenatal follow-up and health care during gestation and delivery,
some death causes could be reduced or even prevented by means of
early diagnosis and intervention, as well as changes in risk factors
and interventions. Objectives: To study the quality of maternal and
infant health care based on fetal and neonatal mortality, as well as the
possible actions to prevent those deaths in Botucatu (Brazil).
Methods: Classification of prevention according to the International
Classification of Diseases and the modified Wigglesworth´s
classification. In order to evaluate adequacy, indicators of quality of
antenatal and delivery care were established by the authors. Results:
Considering fetal deaths, 56.7% of them occurred before delivery,
which reveals possible shortcomings in antenatal care, and 38.2% of
them were a result of intra- labor changes, which could be prevented
or reduced by adequate obstetric management. These findings were
different from those in the group of early neonatal deaths which were
also studied. Adequacy of health services showed that antenatal and
childbirth care was appropriate for 24% and 33.3% of pregnant
women, respectively, which corroborates the results of prevention.
These results revealed that shortcomings in obstetric and antenatal
care could be the causes of deaths in the study. Early and late
neonatal deaths have similar characteristics: 76% could be prevented
or reduced mainly by adequate newborn care (52.9%) and adequate
health care for gestational women (11.7%). When adequacy of care
was evaluated, childbirth and newborn care was adequate in 25.8%
and antenatal care was adequate in 16.1%. In conclusion, direct
relationship was found between adequacy and quality of care
rendered to pregnant women and newborns, and fetal and infant
mortality. Moreover, our findings highlight that deaths could be
prevented by an adequate obstetric and neonatal management.
Abstract: Wireless mesh networking is rapidly gaining in
popularity with a variety of users: from municipalities to enterprises,
from telecom service providers to public safety and military
organizations. This increasing popularity is based on two basic facts:
ease of deployment and increase in network capacity expressed in
bandwidth per footage; WMNs do not rely on any fixed
infrastructure. Many efforts have been used to maximizing
throughput of the network in a multi-channel multi-radio wireless
mesh network. Current approaches are purely based on either static or
dynamic channel allocation approaches. In this paper, we use a
hybrid multichannel multi radio wireless mesh networking
architecture, where static and dynamic interfaces are built in the
nodes. Dynamic Adaptive Channel Allocation protocol (DACA), it
considers optimization for both throughput and delay in the channel
allocation. The assignment of the channel has been allocated to be codependent
with the routing problem in the wireless mesh network and
that should be based on passage flow on every link. Temporal and
spatial relationship rises to re compute the channel assignment every
time when the pattern changes in mesh network, channel assignment
algorithms assign channels in network. In this paper a computing
path which captures the available path bandwidth is the proposed
information and the proficient routing protocol based on the new path
which provides both static and dynamic links. The consistency
property guarantees that each node makes an appropriate packet
forwarding decision and balancing the control usage of the network,
so that a data packet will traverse through the right path.
Abstract: Cloud computing (CC) has already gained overall
appreciation in research and practice. Whereas the willingness to
integrate cloud services in various IT environments is still unbroken,
the previous CC procurement processes run mostly in an unorganized
and non-standardized way. In practice, a sufficiently specific, yet
applicable business process for the important acquisition phase is
often lacking. And research does not appropriately remedy this
deficiency yet. Therefore, this paper introduces a field-tested
approach for CC procurement. Based on an extensive literature
review and augmented by expert interviews, we designed a model
that is validated and further refined through an in-depth real-life case
study. For the detailed process description, we apply the event-driven
process chain notation (EPC). The gained valuable insights into the
case study may help CC research to shift to a more socio-technical
area. For practice, next to giving useful organizational instructions
we will provide extended checklists and lessons learned.
Abstract: In-memory database systems are becoming popular
due to the availability and affordability of sufficiently large RAM and
processors in modern high-end servers with the capacity to manage
large in-memory database transactions. While fast and reliable inmemory
systems are still being developed to overcome cache misses,
CPU/IO bottlenecks and distributed transaction costs, disk-based data
stores still serve as the primary persistence. In addition, with the
recent growth in multi-tenancy cloud applications and associated
security concerns, many organisations consider the trade-offs and
continue to require fast and reliable transaction processing of diskbased
database systems as an available choice. For these
organizations, the only way of increasing throughput is by improving
the performance of disk-based concurrency control. This warrants a
hybrid database system with the ability to selectively apply an
enhanced disk-based data management within the context of inmemory
systems that would help improve overall throughput.
The general view is that in-memory systems substantially
outperform disk-based systems. We question this assumption and
examine how a modified variation of access invariance that we call
enhanced memory access, (EMA) can be used to allow very high
levels of concurrency in the pre-fetching of data in disk-based
systems. We demonstrate how this prefetching in disk-based systems
can yield close to in-memory performance, which paves the way for
improved hybrid database systems. This paper proposes a novel EMA
technique and presents a comparative study between disk-based EMA
systems and in-memory systems running on hardware configurations
of equivalent power in terms of the number of processors and their
speeds. The results of the experiments conducted clearly substantiate
that when used in conjunction with all concurrency control
mechanisms, EMA can increase the throughput of disk-based systems
to levels quite close to those achieved by in-memory system. The
promising results of this work show that enhanced disk-based
systems facilitate in improving hybrid data management within the
broader context of in-memory systems.
Abstract: The purpose of this study is to examine the possible
link between employee and customer satisfaction. The service
provided by employees, help to build a good relationship with
customers and can help at increasing their loyalty. Published data for
job satisfaction and indicators of customer services of banks were
gathered from relevant published works which included data from
five different countries. The scores of customers and employees
satisfaction of the different published works were transformed and
normalized to the scale of 1 to 100. The data were analyzed and a
regression analysis of the two parameters was used to describe the
link between employee’s satisfaction and customer’s satisfaction.
Assuming that employee satisfaction has a significant influence on
customer’s service and the resulting customer satisfaction, the
reviewed data indicate that employee’s satisfaction contributes
significantly on the level of customer satisfaction in the Banking
sector. There was a significant correlation between the two
parameters (Pearson correlation R2=0.52 P
Abstract: Nowadays, the successful implementation of ICTs is
vital for almost any kind of organization. Good governance and ICT
management are essential for delivering value, managing
technological risks, managing resources and performance
measurement. In addition, outsourcing is a strategic IT service
solution which complements IT services provided internally in
organizations. This paper proposes the measurement tools of a new
holistic maturity model based on standards ISO/IEC 20000 and
ISO/IEC 38500, and the frameworks and best practices of ITIL and
COBIT, with a specific focus on IT outsourcing. These measurement
tools allow independent validation and practical application in the
field of higher education, using a questionnaire, metrics tables, and
continuous improvement plan tables as part of the measurement
process. Guidelines and standards are proposed in the model for
facilitating adaptation to universities and achieving excellence in the
outsourcing of IT services.
Abstract: Operations research science (OR) deals with good
success in developing and applying scientific methods for problem
solving and decision-making. However, by using OR techniques, we
can enhance the use of computer decision support systems to achieve
optimal management for institutions. OR applies comprehensive
analysis including all factors that effect on it and builds mathematical
modeling to solve business or organizational problems. In addition, it
improves decision-making and uses available resources efficiently.
The adoption of OR by universities would definitely contributes to
the development and enhancement of the performance of OR
techniques. This paper provides an understanding of the structures,
approaches and models of OR in problem solving and decisionmaking.
Abstract: The globalization of markets, the need to develop
competitive advantages and core competencies, among other things,
lead organizations to increasingly cross borders to operate in other
countries. The expatriation of professionals who go to work in
another country besides their own becomes increasingly common. In
order to generate data about this issue, research was conducted
concerning the perception of expatriate employees concerning
expatriation success. The research method used was case study
through a qualitative approach. This research was done through
interviews with five India expatriates and five China expatriates,
interview with expatriate department heads and analysis of company
documents. It was found that there are differences between the
organizational perception and perception of expatriates of what
constitutes mission success. The paper also provides suggestions for
further research and suggestions for future expatriates.
Abstract: Securing the confidential data transferred via wireless
network remains a challenging problem. It is paramount to ensure
that data are accessible only by the legitimate users rather than by the
attackers. One of the most serious threats to organization is jamming,
which disrupts the communication between any two pairs of nodes.
Therefore, designing an attack-defending scheme without any packet
loss in data transmission is an important challenge. In this paper,
Dependence based Malicious Route Defending DMRD Scheme has
been proposed in multi path routing environment to prevent jamming
attack. The key idea is to defend the malicious route to ensure
perspicuous transmission. This scheme develops a two layered
architecture and it operates in two different steps. In the first step,
possible routes are captured and their agent dependence values are
marked using triple agents. In the second step, the dependence values
are compared by performing comparator filtering to detect malicious
route as well as to identify a reliable route for secured data
transmission. By simulation studies, it is observed that the proposed
scheme significantly identifies malicious route by attaining lower
delay time and route discovery time; it also achieves higher
throughput.
Abstract: Cloud computing has provided the impetus for change
in the demand, sourcing, and consumption of IT-enabled services.
The technology developed from an emerging trend towards a ‘musthave’.
Many organizations harnessed on the quick-wins of cloud
computing within the last five years but nowadays reach a plateau
when it comes to sustainable savings and performance. This study
aims to investigate what is needed from an organizational perspective
to make cloud computing a sustainable success. The study was
carried out in Germany among senior IT professionals, both in
management and delivery positions. Our research shows that IT
executives must be prepared to realign their IT workforce to sustain
the advantage of cloud computing for today and the near future.
While new roles will undoubtedly emerge, roles alone cannot ensure
the success of cloud deployments. What is needed is a change in the
IT workforce’s business behaviour, or put more simply, the ways in
which the IT personnel works. It gives clear guidance on which
dimensions of an employees’ working behaviour need to be adapted.
The practical implications are drawn from a series of semi-structured
interviews, resulting in a high-level workforce enablement plan.
Lastly, it elaborates on tools and gives clear guidance on which
pitfalls might arise along the proposed workforce enablement
process.
Abstract: Knowledge management is considered as an important
factor in improving health care services. KM facilitates the transfer of
existing knowledge and the development of new knowledge in
hospitals. This paper reviews practices adopted by doctors in Kuwait
for capturing, sharing, and generating knowledge. It also discusses
the perceived impact of KM practices on performance of hospitals.
Based on a survey of 277 doctors, the study found that KM practices
among doctors in the sampled hospitals were not very effective. Little
attention was paid to the main activities that support the transfer of
expertise among doctors in hospitals. However, as predicted by
previous studies, good km practices were perceived by doctors to
have a positive impact on performance of hospitals. It was concluded
that through effective KM practices hospitals could improve the
services they provide. Documentation of best practices and capturing
of lessons learnt for re-use of knowledge could help transform the
hospitals into learning organizations.
Abstract: Safety is one of the most important considerations
when buying a new car. While active safety aims at avoiding
accidents, passive safety systems such as airbags and seat belts
protect the occupant in case of an accident. In addition to legal
regulations, organizations like Euro NCAP provide consumers with
an independent assessment of the safety performance of cars and
drive the development of safety systems in automobile industry.
Those ratings are mainly based on injury assessment reference values
derived from physical parameters measured in dummies during a car
crash test.
The components and sub-systems of a safety system are designed
to achieve the required restraint performance. Sled tests and other
types of tests are then carried out by car makers and their suppliers
to confirm the protection level of the safety system. A Knowledge
Discovery in Databases (KDD) process is proposed in order to
minimize the number of tests. The KDD process is based on the
data emerging from sled tests according to Euro NCAP specifications.
About 30 parameters of the passive safety systems from different data
sources (crash data, dummy protocol) are first analysed together with
experts opinions. A procedure is proposed to manage missing data
and validated on real data sets. Finally, a procedure is developed to
estimate a set of rough initial parameters of the passive system before
testing aiming at reducing the number of tests.
Abstract: Environmental management implementation is
presently one of the ways of organization success and value
improvement. Increasing an organization motivation to
environmental measures introduction is caused primarily by the rising
pressure of the society that generates various incentives to endeavor
for the environmental performance improvement.
The aim of the paper is to identify and characterize the key
incentives and expectations leading organizations to the
environmental management implementation. The author focuses on
five businesses of different size and field, operating in the Czech
Republic. The qualitative approach and grounded theory procedure
are used in research.
The results point out that the significant incentives for
environmental management implementation represent primarily
demands of customers, the opportunity to declare the environmental
commitment and image improvement. The researched enterprises less
commonly expect the economical contribution, competitive
advantage increase or export rate improvement. The results show that
marketing contributions are primarily expected from the
environmental management implementation.
Abstract: Adapting quickly to environmental dynamism is
essential for an organization to develop outsourcing strategic and
management in order to sustain competitive advantage. This research
used the Partial Least Squares Structural Equation Modeling (PLSSEM)
tool to investigate the factors of environmental dynamism
impact on the strategic outsourcing success among electrical and
electronic manufacturing industries in outsourcing management.
Statistical results confirm that the inclusion of customer demand,
technological change, and competition level as a new combination
concept of environmental dynamism, has positive effects on
outsourcing success. Additionally, this research demonstrates the
acceptability of PLS-SEM as a statistical analysis to furnish a better
understanding of environmental dynamism in outsourcing
management in Malaysia. A practical finding contributes to
academics and practitioners in the field of outsourcing management.
Abstract: E-business technologies, whereby business
transactions are conducted remotely using the Internet, present
unique opportunities and challenges for business. E-business
technologies are applicable to a wide range of organizations and
small and medium-sized enterprises (SMEs) are no exception. There
is an established body of literature about e-business, looking at
definitions, concepts, benefits and challenges. In general, however,
the research focus has been on larger organizations, not SMEs. In an
attempt to redress the balance of research, this paper looks at ebusiness
technologies specifically from a small business perspective.
It seeks to identify the possible barriers that SMEs might face when
considering adoption of the e-business concept and practice as part of
their business process change initiatives and implementation. To
facilitate analysis of these barriers a conceptual framework has been
developed which outlines the key conceptual and practical challenges
of e-business implementation in SMEs. This is developed following a
literature survey comprised of three categories: characteristics of
SMEs, issues of IS/IT use in SMEs and general e-business adoption
and implementation issues. The framework is then empirically
assessed against 7 SMEs who have yet to implement e-business or
whose e-business efforts have been unsatisfactory. Conclusions from
the case studies can be used to verify the framework, and set
parameters for further larger scale empirical investigation.
Abstract: Enterprise Architecture (EA) is a strategy that is
employed by enterprises in order to align their business and
Information Technology (IT). EA is managed, developed, and
maintained through Enterprise Architecture Implementation
Methodology (EAIM). Effectiveness of EA implementation is the
degree in which EA helps to achieve the collective goals of the
organization. This paper analyzes the results of a survey that aims to
explore the factors that affect the effectiveness of EAIM and
specifically the relationship between factors and effectiveness of the
output and functionality of EA project. The exploratory factor
analysis highlights a specific set of five factors: alignment,
adaptiveness, support, binding, and innovation. The regression
analysis shows that there is a statistically significant and positive
relationship between each of the five factors and the effectiveness of
EAIM. Consistent with theory and practice, the most prominent
factor for developing an effective EAIM is innovation. The findings
contribute to the measuring the effectiveness of EA implementation
project by providing an indication of the measurement
implementation approaches which is used by the Enterprise
Architects, and developing an effective EAIM.
Abstract: E-service quality plays a significant role to achieve
success or failure in any organization, offering services online. It will
increase the competition among the organizations, to attract the
customers on the basis of the quality of service provided by the
organization. Better e-service quality will enhance the relationship
with customers and their satisfaction. So the measurement of eservice
quality is very important but it is a complex process due to
the complex nature of services. Literature predicts that there is a lack
of universal definition of e-service quality. The e-service quality
measures in banking have great importance in achieving high
customer base. This paper proposes a conceptual model for
measuring e-service quality in Indian Banking Industry. Nine
dimensions reliability, ease of use, personalization, security and trust,
website aesthetic, responsiveness, contact and fulfillment had been
identified. The results of this paper may help to develop a proper
scale to measure the e-service quality in Indian Banking Industry,
which may assist to maintain and improve the performance and
effectiveness of e-service quality to retain customers.
Abstract: In today’s highly competitive, dynamic and
technology driven business circumstances, marketers are under
steady pressure to deliver the best. Organizations are continuously
improving and upgrading themselves to meet customer expectations
and demands. Technology has not only changed the way in which
business is done in modern times but has also transformed the way to
reach out to target audience. Marketers have identified most recent
media options to communicate and convince potential customers.
Numerous scholars have studied the research domain of advertising
and have tried to recognize different measures of advertisement
effectiveness in context of various media. The objective of this paper
is to critically review accessible literature on advertisement
effectiveness in context of varied advertising media, recognize major
gaps in the literature and identify future research prospects on the
basis of critical analysis of literature.
Abstract: Predicting earthquakes is an important issue in the
study of geography. Accurate prediction of earthquakes can help
people to take effective measures to minimize the loss of personal
and economic damage, such as large casualties, destruction of
buildings and broken of traffic, occurred within a few seconds.
United States Geological Survey (USGS) science organization
provides reliable scientific information about Earthquake Existed
throughout history & the Preliminary database from the National
Center Earthquake Information (NEIC) show some useful factors to
predict an earthquake in a seismic area like Aleutian Arc in the U.S.
state of Alaska. The main advantage of this prediction method that it
does not require any assumption, it makes prediction according to the
future evolution of the object's time series. The article compares
between simulation data result from trained BP and RBF neural
network versus actual output result from the system calculations.
Therefore, this article focuses on analysis of data relating to real
earthquakes. Evaluation results show better accuracy and higher
speed by using radial basis functions (RBF) neural network.
Abstract: Maturity models, used descriptively to explain
changes in reality or normatively to guide managers to make
interventions to make organizations more effective and efficient, are
based on the principles of statistical quality control and PDCA
continuous improvement (Plan, Do, Check, Act). Some frameworks
developed over the concept of maturity models include COBIT,
CMM, and ITIL.
This paper presents some limitations of traditional maturity
models, most of them related to the mechanistic and reductionist
principles over which those models are built. As systems theory helps
the understanding of the dynamics of organizations and
organizational change, the development of a systemic maturity model
can help to overcome some of those limitations.
This document proposes a systemic maturity model, based on a
systemic conceptualization of organizations, focused on the study of
the functioning of the parties, the relationships among them, and their
behavior as a whole. The concept of maturity from the system theory
perspective is conceptually defined as an emergent property of the
organization, which arises as a result of the degree of alignment and
integration of their processes. This concept is operationalized through
a systemic function that measures the maturity of organizations, and
finally validated by the measuring of maturity in some organizations.
For its operationalization and validation, the model was applied to
measure the maturity of organizational Governance, Risk and
Compliance (GRC) processes.