Abstract: This paper explores the issues that influence online retailing in Saudi Arabia. Retailers in Saudi Arabia have been reserved in their adoption of electronically delivered aspects of their business. Despite the fact that Saudi Arabia has the largest and fastest growth of ICT marketplaces in the Arab region, e-commerce activities are not progressing at the same speed. Only very few Saudi companies, mostly medium and large companies from the manufacturing sector, are involved in e-commerce implementation. Based on qualitative data collected by conducting interviews with 16 retailers and 16 potential customers in Saudi Arabia, several factors influencing online retailing diffusion in Saudi Arabia are identified. However, government support comes the highest and most influencing factor for online retailing growth as identified by both parties; retailers and potential customers in Saudi Arabia.
Abstract: Globalization and therefore increasing tight competition among companies, have resulted to increase the importance of making well-timed decision. Devising and employing effective strategies, that are flexible and adaptive to changing market, stand a greater chance of being effective in the long-term. In other side, a clear focus on managing the entire product lifecycle has emerged as critical areas for investment. Therefore, applying wellorganized tools to employ past experience in new case, helps to make proper and managerial decisions. Case based reasoning (CBR) is based on a means of solving a new problem by using or adapting solutions to old problems. In this paper, an adapted CBR model with k-nearest neighbor (K-NN) is employed to provide suggestions for better decision making which are adopted for a given product in the middle of life phase. The set of solutions are weighted by CBR in the principle of group decision making. Wrapper approach of genetic algorithm is employed to generate optimal feature subsets. The dataset of the department store, including various products which are collected among two years, have been used. K-fold approach is used to evaluate the classification accuracy rate. Empirical results are compared with classical case based reasoning algorithm which has no special process for feature selection, CBR-PCA algorithm based on filter approach feature selection, and Artificial Neural Network. The results indicate that the predictive performance of the model, compare with two CBR algorithms, in specific case is more effective.
Abstract: Nowadays companies strive to survive in a
competitive global environment. To speed up product
development/modifications, it is suggested to adopt a collaborative
product development approach. However, despite the advantages of
new IT improvements still many CAx systems work separately and
locally. Collaborative design and manufacture requires a product
information model that supports related CAx product data models. To
solve this problem many solutions are proposed, which the most
successful one is adopting the STEP standard as a product data model
to develop a collaborative CAx platform. However, the improvement
of the STEP-s Application Protocols (APs) over the time, huge
number of STEP AP-s and cc-s, the high costs of implementation,
costly process for conversion of older CAx software files to the STEP
neutral file format; and lack of STEP knowledge, that usually slows
down the implementation of the STEP standard in collaborative data
exchange, management and integration should be considered. In this
paper the requirements for a successful collaborative CAx system is
discussed. The STEP standard capability for product data integration
and its shortcomings as well as the dominant platforms for supporting
CAx collaboration management and product data integration are
reviewed. Finally a platform named LAYMOD to fulfil the
requirements of CAx collaborative environment and integrating the
product data is proposed. The platform is a layered platform to enable
global collaboration among different CAx software
packages/developers. It also adopts the STEP modular architecture
and the XML data structures to enable collaboration between CAx
software packages as well as overcoming the STEP standard
limitations. The architecture and procedures of LAYMOD platform
to manage collaboration and avoid contradicts in product data
integration are introduced.
Abstract: The main purpose of this study was to establish Professional Competency Contents for International Marketer in Taiwan. To establish these contents a set of interviews with international marketing managers and three rounds of Delphi Technique surveys were employed. Five international marketing managers were interviewed for discussions on definitions, framework, and items of international marketing competency. A questionnaire for the " Delphi Technique Survey " was developed based on the results acquired from the interviews. The resulting questionnaire was distributed to another group of 30 international marketer of trading companies in Taiwan. After three rounds of Delphi Technique Survey with these participants, the "Contents of Professional Competency for International Marketer " was established. Five dimensions and thirty indicators were identified. It is hoped that the proposed contents could be served as a self-evaluation tool for international marketer as well as the basis for staffing and training programs for international marketer in Taiwan.
Abstract: S-Curves are commonly used in technology forecasting. They show the paths of product performance in relation to time or investment in R&D. It is a useful tool to describe the inflection points and the limit of improvement of a technology. Companies use this information to base their innovation strategies.
However inadequate use and some limitations of this technique lead
to problems in decision making. In this paper first technology
forecasting and its importance for company level strategies will be
discussed. Secondly the S-Curve and its place among other
forecasting techniques will be introduced. Thirdly its use in
technology forecasting will be discussed based on its advantages,
disadvantages and limitations. Finally an application of S-curve on
3D TV technology using patent data will also be presented and the
results will be discussed.
Abstract: As German companies roll out their standardized
production systems to offshore manufacturing plants, they face the
challenge of implementing them in different cultural environments.
Studies show that the local adaptation is one of the key factors for a
successful implementation. Thus the question arises of where the line
between standardization and adaptation can be drawn. To answer
this question the influence of culture on production systems is
analysed in this paper. The culturally contingent components of
production systems are identified. Also the contingency factors are
classified according to their impact on the necessary adaptation
changes and implementation effort. Culturally specific decision
making, coordination, communication and motivation patterns
require one-time changes in organizational and process design. The
attitude towards rules requires more intense coaching and controlling.
Lastly a framework is developed to depict standardization and
adaption needs when transplanting production systems into different
cultural environments.
Abstract: Managers as the key employees have a very important role in maintaining the workforce performance which is critical to the
construction companies- success in the future. If motivated employees start with motivated managers probably it would seem
plausible if the de-motivated ones start with de-motivated managers. This study aims to analyze the importance of motivated managers to
their successes and construction companies- successes. In this study,
a quantitative method was used and the study area was in Medan, North Sumatera. Questionnaire survey was distributed directly to
construction companies in Medan which are listed in the
Construction Services Development Board. A total of 60 managers responded and the completed questionnaires were analyzed using the
descriptive analysis. The results indicated that the respondents acknowledge the importance of motivation among themselves to the
projects and construction companies- success, implying that it is vital o maintain the motivation and good performance of the workforce.
Abstract: Waiting times and queues are a daily problem for theme parks. Fast lines or priority queues appear as a solution for a specific segment of customers, that is, tourists who are willing to pay to avoid waiting. This paper analyzes the fast line system and explores the factors that affect the decision to purchase a fast line pass. A greater understanding of these factors may help companies to design appropriate products and services. This conceptual paper was based on a literature review in marketing and consumer behavior. Additional research was identified in related disciplines such as leisure studies, psychology, and sociology. A conceptual framework of the factors influencing the decision to purchase a fast line pass is presented.
Abstract: In recent years, global warming has become a
worldwide problem. The reduction of carbon dioxide emissions is a
top priority for many companies in the manufacturing industry. In the
automobile industry as well, the reduction of carbon dioxide emissions
is one of the most important issues. Technology to reduce the weight
of automotive parts improves the fuel economy of automobiles, and is
an important technology for reducing carbon dioxide. Also, even if
this weight reduction technology is applied to electric automobiles
rather than gasoline automobiles, reducing energy consumption
remains an important issue. Plastic processing of hollow pipes is one
important technology for realizing the weight reduction of automotive
parts. Ohashi et al. [1],[2] present an example of research on pipe
formation in which a process was carried out to enlarge a pipe
diameter using a lost core, achieving the suppression of wall thickness
reduction and greater pipe expansion than hydroforming.
In this study, we investigated a method to increase the wall
thickness of a pipe through pipe compression using planetary rolls.
The establishment of a technology whereby the wall thickness of a
pipe can be controlled without buckling the pipe is an important
technology for the weight reduction of products. Using the finite
element analysis method, we predicted that it would be possible to
increase the compression of an aluminum pipe with a 3mm wall
thickness by approximately 20%, and wall thickness by approximately
20% by pressing the hollow pipe with planetary rolls.
Abstract: The environmental impacts caused by the current production and consumption models, together with the impact that the current economic crisis, bring necessary changes in the European industry toward new business models based on sustainability issues that could allow them to innovate and improve their competitiveness. This paper analyzes the key environmental issues and the current and future market trends in one of the most important industrial sectors in Spain, the furniture sector. It also proposes new decision support tools -diagnostic kit, roadmap and guidelines- to guide companies to implement sustainability criteria into their organizations, including eco-design strategies and other economical and social strategies in accordance with the sustainability definition, and other available tools such as eco-labels, environmental management systems, etc., and to use and combine them to obtain the results the company expects to help improve its competitiveness.
Abstract: Today, any organization - regardless of the specific activity - must be prepared to face continuous radical changes, innovation thus becoming a condition of survival in a globalized market. Few managers have a wider vision that includes innovation, to enable better performance of the critical activities, namely the degree of novelty that it must submit an innovation to be considered as such. Companies need not only radical changes in the products or their services, but also to their business strategies. Not all managers have an overall view on the real size of necessary innovation potential. Unfortunately there is still no common understanding (and correct) of the term of innovation among managers. Moreover, not all managers are aware of the need for innovation. In these conditions, increasing the processes adaptability of firms (through innovation) to meet the needs and performance requirements is difficult without a systematic framework. To overcome this disadvantage, the authors propose a framework for designing an innovation management system,, to cover all the important aspects of a business system, to reach the actual performance of an organization.
Abstract: The vehicle fleet of public transportation companies is often equipped with intelligent on-board passenger information systems. A frequently used but time and labor-intensive way for keeping the on-board controllers up-to-date is the manual update using different memory cards (e.g. flash cards) or portable computers. This paper describes a compression algorithm that enables data transmission using low bandwidth wireless radio networks (e.g. GPRS) by minimizing the amount of data traffic. In typical cases it reaches a compression rate of an order of magnitude better than that of the general purpose compressors. Compressed data can be easily expanded by the low-performance controllers, too.
Abstract: The objective of this paper is to establish a possible relationship between sustainable business practice and firm performance. Using a field survey methodology, a sample of sixty manufacturing companies in Nigeria was studied. The firms were categorised into two groups, environmentally 'responsible' and 'irresponsible' firms. An investigation was undertaken into the possible relationship between firm performance and three selected indicators of sustainable business practice: employee health and safety (EHS), waste management (WM), and community development (CD), common within the 30 'responsible' firms. Findings from empirical results reveal that the sustainable practices of the 'responsible' firms are significantly related with firm performance. In addition, sustainable practices are inversely related with fines and penalties. The paper concludes that, within the Nigerian setting at least, sustainability affects corporate performance and sustainability may be a possible tool for corporate conflict resolution as evidenced in the reduction of fines, penalties and compensations. The paper therefore recommends research into the relationship between sustainability and conflict management.
Abstract: It is important to retain customer satisfaction in
information technology services. When a service failure occurs,
companies need to take service recovery action to recover their
customer satisfaction. Although companies cannot avoid all problems
and complaints, they should try to make up. Therefore, service failure
and service recovery have become an important and challenging issue
for companies. In this paper, the literature and the problems in the
information technology services were reviewed. An integrated model
of profit driven for the service failure and service recovery was
established in view of the benefit of customer and enterprise.
Moreover, the interaction between service failure and service recovery
strategy was studied, the result of which verified the matching
principles of the service recovery strategy and the type of service
failure. In addition, the relationship between the cost of service
recovery and customer-s cumulative value of service after recovery
was analyzed with the model. The result attributes to managers in
deciding on appropriate resource allocations for recovery strategies.
Abstract: As a result of the daily workflow in the design
development departments of companies, databases containing huge
numbers of 3D geometric models are generated. According to the
given problem engineers create CAD drawings based on their design
ideas and evaluate the performance of the resulting design, e.g. by
computational simulations. Usually, new geometries are built either
by utilizing and modifying sets of existing components or by adding
single newly designed parts to a more complex design.
The present paper addresses the two facets of acquiring
components from large design databases automatically and providing
a reasonable overview of the parts to the engineer. A unified
framework based on the topographic non-negative matrix
factorization (TNMF) is proposed which solves both aspects
simultaneously. First, on a given database meaningful components
are extracted into a parts-based representation in an unsupervised
manner. Second, the extracted components are organized and
visualized on square-lattice 2D maps. It is shown on the example of
turbine-like geometries that these maps efficiently provide a wellstructured
overview on the database content and, at the same time,
define a measure for spatial similarity allowing an easy access and
reuse of components in the process of design development.
Abstract: The aim of this paper is to explain what a multienterprise tie is, what evidence its analysis provides and how does the cooperation mechanism influence the establishment of a multienterprise tie. The study focuses on businesses of smaller dimension, geographically dispersed and whose businessmen are learning to cooperate in an international environment. The empirical evidence obtained at this moment permits to conclude the following: The tie is not long-lasting, it has an end; opportunism is an opportunity to learn; the multi-enterprise tie is a space to learn about the cooperation mechanism; the local tie permits a businessman to alternate between competition and cooperation strategies; the disappearance of a tie is an experience of learning for a businessman, diminishing the possibility of failure in the next tie; the cooperation mechanism tends to eliminate hierarchical relations; the multienterprise tie diminishes the asymmetries and permits SME-s to have a better position when they negotiate with large companies; the multi-enterprise tie impacts positively on the local system. The collection of empirical evidence was done trough the following instruments: direct observation in a business encounter to which the businesses attended in 2003 (202 Mexican agro industry SME-s), a survey applied in 2004 (129), a questionnaire applied in 2005 (86 businesses), field visits to the businesses during the period 2006-2008 and; a survey applied by telephone in 2008 (55 Mexican agro industry SME-s).
Abstract: The recommendation of the committee on corporate
governance for public companies in Nigeria, that the position of the
CEO be separated from board chair has generated serious debate
among scholars and practitioners. They have questioned the
appropriateness of implementing corporate governance model that is
based on Anglo-Saxon agency problem characterized by dispersed
ownership structure; where markets for corporate control, legal
regulation, and contractual incentives are the key governance
mechanisms. This paper strives to resolve the argument by adopting
an institutional perspective in testing the agency theory on board
duality. The study developed a theoretical and empirical model to
better understand how ownership structure influences agency conflict
and how such affects firm performance. Hence, the study examines
the relationship between CEO duality and firm performance using
two institutional ownership structures – dispersed ownership and
concentrated ownership structures. The empirical results show that
CEO duality is negatively correlated with firm performance in
Nigeria irrespective of the firm-s ownership structure. The findings
give credence to the recommendation of the Peterside Commission
on the need to separate the position of CEO from board chair.
Abstract: Environmental studies have expanded dramatically all
over the world in the past few years. Nowadays businesses interact
with society and the environment in ways that put their mark on both
sides. Efforts improving human standard living, through the control
of nature and the development of new products, have also resulted in
contamination of the environment. Consequently companies play an
important role in environmental sustainability of a region or country.
Therefore we can say that a company's sustainable development is
strictly dependent on the environment. This article presents a fuzzy
model to evaluate a company's environmental impact. Article
illustrates an example of the automotive industry in order to prove the
usefulness of using such a model.
Abstract: The survival of publicly listed companies largely
depends on their stocks being liquidly traded. This goal can be
achieved when new investors are attracted to invest on companies-
stocks. Among different groups of investors, individual investors are
generally less able to objectively evaluate companies- risks and
returns, and tend to be emotionally biased in their investing
decisions. Therefore their decisions may be formed as a result of
perceived risks and returns, and influenced by companies- images.
This study finds that perceived risk, perceived returns and trust
directly affect individual investors- trading decisions while attitude
towards brand partially mediates the relationships. This finding
suggests that, in courting individual investors, companies still need to
perform financially while building a good image can result in their
stocks being accepted quicker than the stocks of good performing
companies with hidden images.
Abstract: The number of the companies accepting RFID in Korea
has been increased continuously due to the domestic development of
information technology. The acceptance of RFID by companies in
Korea enabled them to do business with many global enterprises in a
much more efficient and effective way. According to a survey[33,
p76], many companies in Korea have used RFID for inventory or
distribution manages. But, the use of RFID in the companies in Korea
is in the early stages and its potential value hasn-t fully been realized
yet. At this time, it would be very important to investigate the factors
that affect RFID acceptance. For this study, many previous studies
were referenced and some RFID experts were interviewed. Through
the pilot test, four factors were selected - Security Trust, Employee
Knowledge, Partner Influence, Service Provider Trust - affecting
RFID acceptance and an extended technology acceptance
model(e-TAM) was presented with those factors. The proposed model
was empirically tested using data collected from employees in
companies or public enterprises. In order to analyze some
relationships between exogenous variables and four variables in TAM,
structural equation modeling(SEM) was developed and SPSS12.0 and
AMOS 7.0 were used for analyses. The results are summarized as
follows: 1) security trust perceived by employees positively
influences on perceived usefulness and perceived ease of use; 2)
employee-s knowledge on RFID positively influences on only
perceived ease of use; 3) a partner-s influence for RFID acceptance
positively influences on only perceived usefulness; 4) service provider
trust very positively influences on perceived usefulness and perceived
ease of use 5) the relationships between TAM variables are the same as
the previous studies.