Abstract: HMS Industrial Networks AB has been recognized as
one of the most innovative companies in the industrial
communication industry worldwide. The creation of their Anybus
innovation during the 1990s contributed considerably to the
company’s success. From inception, HMS’ employees were
innovating for the purpose of creating new business (the creation
phase). After the Anybus innovation, they began the process of
internationalization (the commercialization phase), which in turn led
them to concentrate on cost reduction, product quality, delivery
precision, operational efficiency, and increasing growth (the growth
phase). As a result of this transformation, performing new radical
innovations have become more complicated. The purpose of our research was to explore the dynamics of
innovation at HMS from the aspect of key actors, activities, and
events, over the three phases, in order to understand what led to the
creation of their Anybus innovation, and why it has become
increasingly challenging for HMS to create new radical innovations
for the future. Our research methodology was based on a longitudinal,
retrospective study from the inception of HMS in 1988 to 2014, a
single case study inspired by the grounded theory approach. We
conducted 47 interviews and collected 1 024 historical documents for
our research. Our analysis has revealed that HMS’ success in creating the
Anybus, and developing a successful business around the innovation,
was based on three main capabilities – cultivating customer relations
on different managerial and organizational levels, inspiring business
relations, and balancing complementary human assets for the purpose
of business creation. The success of HMS has turned the management’s attention away
from past activities of key actors, of their behavior, and how they
influenced and stimulated the creation of radical innovations.
Nowadays, they are rhetorically focusing on creativity and
innovation. All the while, their real actions put emphasis on growth,
cost reduction, product quality, delivery precision, operational
efficiency, and moneymaking. In the process of becoming an
international company, HMS gradually refocused. In so doing they
became profitable and successful, but they also forgot what made
them innovative in the first place. Fortunately, HMS’ management
has come to realize that this is the case and they are now in search of
recapturing innovation once again. Our analysis indicates that HMS’ management is facing several
barriers to innovation related path dependency and other lock-in
phenomena. HMS’ management has been captured, trapped in their
mindset and actions, by the success of the past. But now their future has to be secured, and they have come to realize that moneymaking is
not everything. In recent years, HMS’ management have begun to
search for innovation once more, in order to recapture their past
capabilities for creating radical innovations. In order to unlock their
managerial perceptions of customer needs and their counter-innovation
driven activities and events, to utilize the full potential of
their employees and capture the innovation opportunity for the future.
Abstract: Strategic investment decisions are characterized by
high innovation potential and long-term effects on the
competitiveness of enterprises. Due to the uncertainty and risks
involved in this complex decision making process, the need arises for
well-structured support activities. A method that considers cost and
the long-term added value is the cost-benefit effectiveness estimation.
One of those methods is the “profitability estimation focused on
benefits – PEFB”-method developed at the Institute of Management
Cybernetics at RWTH Aachen University. The method copes with
the challenges associated with strategic investment decisions by
integrating long-term non-monetary aspects whilst also mapping the
chronological sequence of an investment within the organization’s
target system. Thus, this method is characterized as a holistic
approach for the evaluation of costs and benefits of an investment.
This participation-oriented method was applied to business
environments in many workshops. The results of the workshops are a
library of more than 96 cost aspects, as well as 122 benefit aspects.
These aspects are preprocessed and comparatively analyzed with
regards to their alignment to a series of risk levels. For the first time,
an accumulation and a distribution of cost and benefit aspects
regarding their impact and probability of occurrence are given. The
results give evidence that the PEFB-method combines precise
measures of financial accounting with the incorporation of benefits.
Finally, the results constitute the basics for using information
technology and data science for decision support when applying
within the PEFB-method.
Abstract: Cloud computing is a business model which provides
an easier management of computing resources. Cloud users can
request virtual machine and install additional softwares and configure
them if needed. However, user can also request virtual appliance
which provides a better solution to deploy application in much faster
time, as it is ready-built image of operating system with necessary
softwares installed and configured. Large numbers of virtual
appliances are available in different image format. User can
download available appliances from public marketplace and start
using it. However, information published about the virtual appliance
differs from each providers leading to the difficulty in choosing
required virtual appliance as it is composed of specific OS with
standard software version. However, even if user choses the
appliance from respective providers, user doesn’t have any flexibility
to choose their own set of softwares with required OS and
application. In this paper, we propose a referenced architecture for
dynamically customizing virtual appliance and provision them in an
easier manner. We also add our experience in integrating our
proposed architecture with public marketplace and Mi-Cloud, a cloud
management software.
Abstract: 21st century has transformed the labor market
landscape in a way of posing new and different demands on
university graduates as well as university lecturers, which means that
the knowledge and academic skills students acquire in the course of
their studies should be applicable and transferable from the higher
education context to their future professional careers. Given the
context of the Languages for Specific Purposes (LSP) classroom, the
teachers’ objective is not only to teach the language itself, but also to
prepare students to use that language as a medium to develop generic
skills and competences. These include media and information
literacy, critical and creative thinking, problem-solving and analytical
skills, effective written and oral communication, as well as
collaborative work and social skills, all of which are necessary to
make university graduates more competitive in everyday professional
environments. On the other hand, due to limitations of time and large
numbers of students in classes, the frequently topic-centered syllabus
of LSP courses places considerable focus on acquiring the subject
matter and specialist vocabulary instead of sufficient development of
skills and competences required by students’ prospective employers.
This paper intends to explore some of those issues as viewed both by
LSP lecturers and by business professionals in their respective
surveys. The surveys were conducted among more than 50 LSP
lecturers at higher education institutions in Croatia, more than 40 HR
professionals and more than 60 university graduates with degrees in
economics and/or business working in management positions in
mainly large and medium-sized companies in Croatia. Various elements of LSP course content have been taken into
consideration in this research, including reading and listening
comprehension of specialist texts, acquisition of specialist vocabulary
and grammatical structures, as well as presentation and negotiation
skills. The ability to hold meetings, conduct business correspondence,
write reports, academic texts, case studies and take part in debates
were also taken into consideration, as well as informal business
communication, business etiquette and core courses delivered in a
foreign language. The results of the surveys conducted among LSP
lecturers will be analyzed with reference to what extent those
elements are included in their courses and how consistently and
thoroughly they are evaluated according to their course requirements.
Their opinions will be compared to the results of the surveys
conducted among professionals from a range of industries in Croatia
so as to examine how useful and important they perceive the same
elements of the LSP course content in their working environments.
Such comparative analysis will thus show to what extent the syllabi
of LSP courses meet the demands of the employment market when it
comes to the students’ language skills and competences, as well as
transferable skills. Finally, the findings will also be compared to the
observations based on practical teaching experience and the relevant
sources that have been used in this research. In conclusion, the ideas and observations in this paper are merely
open-ended questions that do not have conclusive answers, but might
prompt LSP lecturers to re-evaluate the content and objectives of
their course syllabi.
Abstract: The cities of Johannesburg and Pretoria both located in the Gauteng province are separated by a distance of 58 km. The traffic queues on the Ben Schoeman freeway which connects these two cities can stretch for almost 1.5 km. Vehicle traffic congestion impacts negatively on the business and the commuter’s quality of life. The goal of this paper is to identify variables that influence the flow of traffic and to design a vehicle traffic prediction model, which will predict the traffic flow pattern in advance. The model will unable motorist to be able to make appropriate travel decisions ahead of time. The data used was collected by Mikro’s Traffic Monitoring (MTM). Multi-Layer perceptron (MLP) was used individually to construct the model and the MLP was also combined with Bagging ensemble method to training the data. The cross—validation method was used for evaluating the models. The results obtained from the techniques were compared using predictive and prediction costs. The cost was computed using combination of the loss matrix and the confusion matrix. The predicted models designed shows that the status of the traffic flow on the freeway can be predicted using the following parameters travel time, average speed, traffic volume and day of month. The implications of this work is that commuters will be able to spend less time travelling on the route and spend time with their families. The logistics industry will save more than twice what they are currently spending.
Abstract: Purpose: The key aim of the research was to identify
the secondary stressors experienced by businesses affected by single
or repeated flooding and to determine to what extent businesses were
affected by these stressors, along with any resulting impact on health.
Additionally the research aimed to establish the likelihood of
businesses being re-exposed to the secondary stressors through
assessing awareness of flood risk, implementation of property
protection measures and level of community resilience. Design/methodology/approach: The chosen research method
involved the distribution of a questionnaire survey to businesses
affected by either single or repeated flood events. The questionnaire
included the Impact of Event Scale (a 15-item self-report measure
which assesses subjective distress caused by traumatic events). Findings: 55 completed questionnaires were returned by flood
impacted businesses. 89% of the businesses had sustained internal
flooding, while 11% had experienced external flooding. The results
established that the key secondary stressors experienced by
businesses, in order of priority, were: flood damage, fear of
reoccurring flooding, prevention of access to the premise/closure,
loss of income, repair works, length of closure and insurance issues.
There was a lack of preparedness for potential future floods and
consequent vulnerability to the emergence of secondary stressors
among flood affected businesses, as flood resistance or flood
resilience measures had only been implemented by 11% and 13%
respectively. In relation to the psychological repercussions, the
Impact of Event scores suggested that potential prevalence of posttraumatic
stress disorder (PTSD) was noted among 8 out of 55
respondents (l5%). Originality/value: The results improve understanding of the
enduring repercussions of flood events on businesses, indicating that
not only residents may be susceptible to the detrimental health
impacts of flood events and single flood events may be just as likely
as reoccurring flooding to contribute to ongoing stress. Lack of
financial resources is a possible explanation for the lack of
implementation of property protection measures among businesses,
despite 49% experiencing flooding on multiple occasions. Therefore
it is recommended that policymakers should consider potential
sources of financial support or grants towards flood defences for
flood impacted businesses. Any form of assistance should be made
available to businesses at the earliest opportunity as there was no
significant association between the time of the last flood event and
the likelihood of experiencing PTSD symptoms.
Abstract: With the increasing number of people reviewing
products online in recent years, opinion sharing websites has become
the most important source of customers’ opinions. Unfortunately,
spammers generate and post fake reviews in order to promote or
demote brands and mislead potential customers. These are notably
destructive not only for potential customers, but also for business
holders and manufacturers. However, research in this area is not
adequate, and many critical problems related to spam detection have
not been solved to date. To provide green researchers in the domain
with a great aid, in this paper, we have attempted to create a highquality
framework to make a clear vision on review spam-detection
methods. In addition, this report contains a comprehensive collection
of detection metrics used in proposed spam-detection approaches.
These metrics are extremely applicable for developing novel
detection methods.
Abstract: E-government has been adopted and used by many governments/countries around the world including Ghana to provide citizens and businesses with more accurate, real-time, and high quality services and information. The objective of this paper is to present an overview of the Government of Ghana’s (GoG) adoption and implement of e-government and its usage by the Ministries, Departments and its agencies (MDAs) as well as other public sector institutions to deliver efficient public service to the general public i.e. citizens, business etc. Government implementation of e-government focused on facilitating effective delivery of government service to the public and ultimately to provide efficient government-wide electronic means of sharing information and knowledge through a network infrastructure developed to connect all major towns and cities, Ministries, Departments and Agencies and other public sector organizations in Ghana. One aim for the Government of Ghana use of ICT in public administration is to improve productivity in government administration and service by facilitating exchange of information to enable better interaction and coordination of work among MDAs, citizens and private businesses. The study was prepared using secondary sources of data from government policy documents, national and international published reports, journal articles, and web sources. This study indicates that through the e-government initiative, currently citizens and businesses can access and pay for services such as renewal of driving license, business registration, payment of taxes, acquisition of marriage and birth certificates as well as application for passport through the GoG electronic service (eservice) and electronic payment (epay) portal. Further, this study shows that there is enormous commitment from GoG to adopt and implement e-government as a tool not only to transform the business of government but also to bring efficiency in public services delivered by the MDAs. To ascertain this, a further study need to be carried out to determine if the use of e-government has brought about the anticipated improvements and efficiency in service delivery of MDAs and other state institutions in Ghana.
Abstract: The number and adequacy of Performance-Indicators
(PIs) for organisational purposes are core to the success of
organisations and a major concern to the sponsor of this research.
This assignment developed a procedure to improve a firm’s
performance assessment system, by identifying two key-PIs out of 28
initial ones, and by setting criteria and their relative importance to
validate and rank the adequacy and the right number of operational
metrics. The Analytical-Hierarchy-Process was used with a synthesismethod
to treat data coming from the management inquiries.
Although organisational alignment has been achieved, business
processes should also be targeted and PIs continuously revised.
Abstract: In this corporate world, the technology of Web
services has grown rapidly and its significance for the development
of web based applications gradually rises over time. The success of
Business to Business integration rely on finding novel partners and
their services in a global business environment. However, the
selection of the most suitable Web service from the list of services
with the identical functionality is more vital. The satisfaction level of
the customer and the provider’s reputation of the Web service are
primarily depending on the range it reaches the customer’s
requirements. In most cases, the customer of the Web service feels
that he is spending for the service which is undelivered. This is
because the customer always thinks that the real functionality of the
web service is not reached. This will lead to change of the service
frequently. In this paper, a framework is proposed to evaluate the
Quality of Service (QoS) and its cost that makes the optimal
correlation between each other. In addition, this research work
proposes some management decision against the functional deviancy
of the web service that is guaranteed at time of selection.
Abstract: Environmental concerns about the scarcity of marine
resources are critical driving forces for firms aiming to prepare their
supply chains for sustainability. Building on previous work, this
paper highlights the implementation of good practices geared towards
sustainable operations in the seafood department, which were
pursued in an exploratory retailer case. Outcomes of the adopted
environmentally and socially acceptable fish retailing strategies,
ranged from traceability, to self-certification and eco-labelling. The
consequences for business were, as follows: stronger collaboration
and trust across the chain of custody, improvement of sponsors’
image and of consumers’ loyalty and, progress in the Greenpeace
retailers’ evaluation ranking.
Abstract: Information technology has been gaining more and
more space whether in industry, commerce or even for personal use,
but the misuse of it brings harm to the environment and human health
as a result. Contribute to the sustainability of the planet is to
compensate the environment, all or part of what withdraws it. The
green computing also came to propose practical for use in IT in an
environmentally correct way in aid of strategic management and
communication. This work focuses on showing how a mobile
application can help businesses reduce costs and reduced
environmental impacts caused by its processes, through a case study
of a public company in Brazil.
Abstract: Manufacturing process has been considered as one of
the most important activity in business process. It correlates with
productivity and quality of the product so industries could fulfill
customer’s demand. With the increasing demand from customer,
industries must improve their manufacturing ability such as shorten
lead-time and reduce wastes on their process. Lean manufacturing
has been considered as one of the tools to waste elimination in
manufacturing or service industry. Workforce development is one
practice in lean manufacturing that can reduce waste generated from
operator such as waste of unnecessary motion. Anthropometric
approach is proposed to determine the recommended measurement in
operator’s work area. The method will get some dimensions from
Indonesia people that related to piston workstation. The result from
this research can be obtained new design for the work area
considering ergonomic aspect.
Abstract: Context-aware technologies provide system
applications with the awareness of environmental conditions,
customer behaviours, object movements, etc. Further, with such
capability system applications can be smart to intelligently adapt their
responses to the changing conditions. In regard to business
operations, this promises businesses that their business processes can
run more intelligently, adaptively and flexibly, and thereby either
improve customer experience, enhance reliability of service delivery,
or lower operational cost, to make the business more competitive and
sustainable. Aiming at realising such context-aware business process
management, this paper firstly explores its potential benefit, and then
identifies some gaps between the current business process
management support and the expected. In addition, some preliminary
solutions are also discussed in regard to context definition, rule-based
process execution, run-time process evolution, etc. A framework is
also presented to give a conceptual architecture of context-aware
business process management system to guide system
implementation.
Abstract: The purposes of this study were to: 1) investigate
operation conditions of SME automotive part industry in Bangkok
and vicinity and 2) to compare operation problem levels of SME
automotive part industry in Bangkok and vicinity according to the
sizes of the enterprises. Samples in this study included 196
entrepreneurs of SME automotive part industry in Bangkok and
vicinity derived from simple random sampling and calculation from
R. V. Krejcie and D. W. Morgan’s tables. Research statistics included
frequency, percentage, mean, standard deviation, and T-test. The
results revealed that in general the problem levels of SME automotive
part industry in Bangkok and vicinity were high. When considering
in details, it was found that the problem levels were high at every
aspect, i.e. personal, production, export, finance, and marketing
respectively. The comparison of the problem levels according to the
sizes of the enterprises revealed statistically significant differences at
.05. When considering on each aspect, it was found that the aspect
with the statistical difference at .05 included 5 aspects, i.e.
production, marketing, finance, personal, and export. The findings
also showed that small enterprises faced more severe problems than
those of medium enterprises.
Abstract: Social networking sites such as Twitter and Facebook
attracts over 500 million users across the world, for those users, their
social life, even their practical life, has become interrelated. Their
interaction with social networking has affected their life forever.
Accordingly, social networking sites have become among the main
channels that are responsible for vast dissemination of different kinds
of information during real time events. This popularity in Social
networking has led to different problems including the possibility of
exposing incorrect information to their users through fake accounts
which results to the spread of malicious content during life events.
This situation can result to a huge damage in the real world to the
society in general including citizens, business entities, and others. In this paper, we present a classification method for detecting the
fake accounts on Twitter. The study determines the minimized set of
the main factors that influence the detection of the fake accounts on
Twitter, and then the determined factors are applied using different
classification techniques. A comparison of the results of these
techniques has been performed and the most accurate algorithm is
selected according to the accuracy of the results. The study has been
compared with different recent researches in the same area; this
comparison has proved the accuracy of the proposed study. We claim
that this study can be continuously applied on Twitter social network
to automatically detect the fake accounts; moreover, the study can be
applied on different social network sites such as Facebook with minor
changes according to the nature of the social network which are
discussed in this paper.
Abstract: The Internet of Things (IoT) field has been applied in
industries with different purposes. Sensing Enterprise (SE) is an
attribute of an enterprise or a network that allows it to react to
business stimuli originating on the Internet. These fields have come
into focus recently on the enterprises, and there is some evidence of
the use and implications in supply chain management, while
finding it as an interesting aspect to work on. This paper presents a
revision and proposals of IoT applications in supply chain
management.
Abstract: Customer’ needs, quality, and value creation while
reducing costs through supply chain management provides challenges
and opportunities for companies and researchers. In the light of these
challenges, modern ideas must contribute to counter these challenges
and exploit opportunities. Therefore, this paper discusses the impact
of the quality cost on revenue sharing as a most important incentive
to configure business networks. This paper develops the quality cost approach to align with the
modern era. It develops a model to measure quality costs which
might enable firms to manage revenue sharing in a supply chain. The
developed model includes five categories; besides the well-known
four categories (namely prevention costs, appraisal costs, internal
failure costs, and external failure costs), a new category has been
developed in this research as a new vision of the relationship between
quality costs and innovations in industry. This new category is
Recycle Cost. This paper also examines whether such quality costs in
supply chains influence the revenue sharing between partners. Using the author's quality cost model, the relationship between
quality costs and revenue sharing among partners is examined using a
case study in an Egyptian manufacturing company which is a part of
a supply chain. This paper argues that the revenue-sharing proportion
allocated to supplier increases as the recycle cost of supplier
increases, and the revenue-sharing proportion allocated to
manufacturer increases as the prevention and appraisal costs increase,
as well as the failure costs, the recycle costs of manufacturer, and the
recycle costs of suppliers decrease. However, the results present
surprising findings. The purposes of this study are developing quality cost approach
and understanding the relationships between quality costs and
revenue sharing in supply chains. Therefore, the present study
contributes to theory and practice by explaining how the cost of
recycling can be combined in quality cost model to better
understanding the revenue sharing among partners in supply chains.
Abstract: The paper focuses on the benefits of business process
modeling. Although this discipline is developing for many years,
there is still necessity of creating new opportunities to meet the ever
increasing users’ needs. Because one of these needs is related to the
conversion of business process models from one standard to another,
the authors have developed a converter between BPMN and EPC
standards using workflow patterns as intermediate tool. Nowadays
there are too many systems for business process modeling. The
variety of output formats is almost the same as the systems
themselves. This diversity additionally hampers the conversion of the
models. The presented study is aimed at discussing problems due to
differences in the output formats of various modeling environments.
Abstract: Agricultural machinery industry plays an important
role in the industrial development especially the production industry
of the country. There has been continuing development responding to
the higher demand of the production. However, the problem in
agricultural machinery production still exists. Thus, the purpose of
this research is to investigate problems on fundamental factors of
industry based on the entrepreneurs’ point of view. The focus was on
the small and medium size industry receiving factory license type
number 0660 from the Department of Industrial Works. The
investigation was on the comparison between the management of the
small and medium size agricultural industry in 3 provinces in the
central region of Thailand. Population in this study consisted of 189
company managers or managing directors, of which 101 were from
the small size and 88 were from the medium size industry. The data
were analyzed to find percentage, arithmetic mean, and standard
deviation with independent sample T-test at the statistical
significance .05. The results showed that the small and medium size
agricultural machinery manufacturers in the central region of
Thailand reported high problems in every aspect. When compared the
problems on basic factors in running the business, it was found that
there was no statistically difference at .05 in managing of the small
and medium size agricultural machinery manufacturers. However,
there was a statistically significant difference between the small and
medium size agricultural machinery manufacturers on the aspect of
policy and services of the government. The problems reported by the
small and medium size agricultural machinery manufacturers were
the services on public tap water and the problem on politic and
stability of the country.