Abstract: This study aims to identify the current situation and
problems of environmental statement for major four home appliances
(refrigerators, washing machines, air conditioners and television
receivers) sold at online stores in Japan, and then to suggest how to
improve the situation, through a questionnaire survey conducted
among businesses that operate online stores and online malls with
multiple online stores. Results of the study boil down to:
(1) It is found out that environmental statement for the home
appliances at online stores have four problems; (i) less information
on “three Rs" and “chemical substances" than the one on “energy
conservation", (ii) cost for providing environmental statement, (iii)
issues associated with a label and mark placement, and (iv) issues
associated with energy conservation statement.
(2) Improvements are suggested for each of the four problems listed
above, and shown are (i) the effectiveness of, and need to promote, a
label and mark placement, (ii) cost burden on buyers, and (iii) need
of active efforts made by businesses and of dissemination of legal
regulations to businesses.