Abstract: The Knowledge Management (KM) Criteria is an
essential foundation to evaluate KM outcomes. Different sets of
criteria were developed and tailored by many researchers to
determine the results of KM initiatives. However, literature review
has emphasized on incomplete set of criteria for evaluating KM
outcomes. Hence, this paper tried to address the problem of
determining the criteria for measuring knowledge management
outcomes among different types of Malaysian organizations.
Successively, this paper was assumed to develop widely accepted
criteria to measure success of knowledge management efforts for
Malaysian organizations. Our analysis approach was based on the
ANOVA procedure to compare a set of criteria among different types
of organizations. This set of criteria was exploited from literature
review. It is hoped that this study provides a better picture for
different types of Malaysian organizations to establish a
comprehensive set of criteria due to measure results of KM programs.
Abstract: This paper is concerned with the establishment of relationships among knowledge management (KM) criteria that will ensure an essential foundation to evaluate KM outcomes. The major issue under investigation is to assess the popularity of criteria within organizations and to establish a structure of criteria for measuring KM results. An empirical survey was conducted among Malaysian organizations to investigate KM criteria for measuring success of KM initiatives. Therefore, knowledge workers as the respondents were targeted to establish a structure of criteria for evaluating KM outcomes. An established structure of criteria based on the Interpretive Structural Modeling (ISM) is used to map criteria relationships inside organizations. This structure is portrayed to identify that how these set of criteria are related. This network schema should be investigated and implemented to promote innovation and improve enterprise performance. To the researchers, this survey has significant insights into relationship between KM programs and business success.
Abstract: One of the main concerns in the Information Technology field is adoption with new technologies in organizations which may result in increasing the usage paste of these technologies.This study aims to look at the issue of culture-s role in accepting and using new technologies in organizations. The study examines the effect of culture on accepting and intention to use new technology in organizations. Studies show culture is one of the most important barriers in adoption new technologies. The model used for accepting and using new technology is Technology Acceptance Model (TAM), while for culture and dimensions a well-known theory by Hofsted was used. Results of the study show significant effect of culture on intention to use new technologies. All four dimensions of culture were tested to find the strength of relationship with behavioral intention to use new technologies. Findings indicate the important role of culture in the level of intention to use new technologies and different role of each dimension to improve adaptation process. The study suggests that transferring of new technologies efforts are most likely to be successful if the parties are culturally aligned.