Abstract: In a none-super-competitive environment the concepts
of closed system, management control remains to be the dominant
guiding concept to management. The merits of closed loop have been
the sources of most of the management literature and culture for
many decades. It is a useful exercise to investigate and poke into the
dynamics of the control loop phenomenon and draws some lessons to
use for refining the practice of management. This paper examines the
multitude of lessons abstracted from the behavior of the Input /output
/feedback control loop model, which is the core of control theory.
There are numerous lessons that can be learned from the insights this
model would provide and how it parallels the management dynamics
of the organization. It is assumed that an organization is basically a
living system that interacts with the internal and external variables. A
viable control loop is the one that reacts to the variation in the
environment and provide or exert a corrective action. In managing
organizations this is reflected in organizational structure and
management control practices. This paper will report findings that
were a result of examining several abstract scenarios that are
exhibited in the design, operation, and dynamics of the control loop
and how they are projected on the functioning of the organization.
Valuable lessons are drawn in trying to find parallels and new
paradigms, and how the control theory science is reflected in the
design of the organizational structure and management practices. The
paper is structured in a logical and perceptive format. Further
research is needed to extend these findings.
Abstract: It has been always observed that the effectiveness of
MIS as a support tool for management decisions degenerate after
time of implementation, despite the substantial investments being
made. This is true for organizations at the initial stages of MIS
implementations, manual or computerized. A survey of a sample of
middle to top managers in business and government institutions was
made. A large ratio indicates that the MIS has lost its impact on the
day-to-day operations, and even the response lag time expands
sometimes indefinitely. The data indicates an infant mortality
phenomenon of the bathtub model. Reasons may be monotonous
nature of MIS delivery, irrelevance, irreverence, timeliness, and lack
of adequate detail. All those reasons collaborate to create a degree of
degeneracy. We investigate and model as a bathtub model the
phenomenon of MIS degeneracy that inflicts the MIS systems and
renders it ineffective. A degeneracy index is developed to identify
the status of the MIS system and possible remedies to prevent the
onset of total collapse of the system to the point of being useless.