Abstract: The main aim of this paper is to present a clear and comprehensive picture of the process of a crisis in the organization which will help to better understand its possible developments. For a description of the sequence of individual steps and an indication of their causation and possible variants of the developments, a detailed flow diagram with verbal comment is applied. For simplicity, the process of the crisis is observed in four basic phases called: symptoms of the crisis, diagnosis, action and prevention. The model highlights the complexity of the phenomenon of the crisis and that the various phases of the crisis are interweaving.
Abstract: The paper structures research approaches to the crisis
and its management. It focuses on approaches – psychological,
sociological, economic, ethical and technological. Furthermore, it
describes the basic features of models chosen according to those
approaches. By their comparison it shows how the crisis influences
organizations and individuals, and their mutual interaction.
Abstract: Thanks to the interdisciplinary nature of crises, the
position of researchers in that field is rather difficult. Very often the
traditional methods of research cannot be applied there. The article is
aimed at the changes in crises research. It describes the substance of
individual changes and emphasizes the shift in research approaches
to the crisis.